AccountEdge is a small-business desktop accounting and management solution compatible with both Mac and Windows systems. This solution helps users create and track sales and purchases, run payroll, track and build inventory, bill for time and manage contacts.
Key features of AccountEdge include invoicing and quotes, banking, purchase orders, time billing, payroll, inventory and e-commerce. Users can create quotes, orders and invoices for services, time and items sold. Payments can be processed on orders and invoices.
With AccountEdge's banking tools, users can spend and receive money, prepare bank deposits and electronic payments, prink checks and reconcile accounts. Its purchase orders features allows users create and track purchase orders and bills.
AccountEdge also allows users to set up an e-commerce platform. They can sell items online using Shopify, sync existing inventory items for sale online and download online orders directly to AccountEdge.
AccountEdge offers a free 30-day trial to new users.
Maegan from Dalton Carpet
Employees number: 2 to 5 employees
It's a great program, there is a learning curve but once you learn it stays pretty standard through the updates.
If they have any software issues be prepared to pay to TALK to someone on the phone. I have used this exclusively for 6+ years and have one form that will not work properly after the latest download. I am very familiar with it and it keeps giving a message saying IT cannot save the custom check form. When I email, they say to allow 24-48 hours. I have people needing checks NOW, so I call in thinking they will help with a problem on THEIR end… no such luck – want money bucks and say “You can speak with anyone until April for free after this.” I haven’t needed phone support in years, why would I need it between now and a few months away? Also, each email goes back into the cue, so I could easily be waiting a week or better to get this resolved for a NEW UPDATE from them. Will be looking for a new program…
Have better customer service and be willing to let someone talk to someone for a few minutes if it's a problem on the SOFTWARE end.