Freshbooks Software


 

Freshbooks is a Web-based accounting solution that caters to small businesses. It serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

Freshbooks - Home page
 
  • Freshbooks - Home page
    Home page
  • Freshbooks - Invoicing
    Invoicing
  • Freshbooks - People
    People
  • Freshbooks - Expenses
    Expenses
  • Freshbooks - Import-export
    Import-export
  • Freshbooks - API
    API
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

26 Reviews of Freshbooks

Showing 1-20 of 26

 

from On The Inside Design
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Accounting Manager

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Likes Best

It so easy to use. Wow! I had used others but this is really great!

Likes Least

No updates for the software in a year. This is really surprising.

Recommendations

Read and spend the time to get to know the software. It's worth the time and effort

 

from Home Improvements by Tim Manahan
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

Use to run my Contracting business

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Likes Best

Ease of use. Tracks jobs, time and expenses with ease

Likes Least

I like most every aspect, however the automatic assignment to categories of expenses cases extra work.

Recommendations

Take time to use the product so that you can evaluate it. The changes over time make a difference.

 

from Flawless Prints
Specialty: Manufacturing
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Simple and fast learning curve

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Likes Best

The simplicity of use. I was up and running collecting money writhing 3 minutes of opening an account- and it was free to start!

Likes Least

Zoho offered a free account up to certain users, freshbook doesn't.

Recommendations

Use it if you have a need for this, it's extremely easy for you and your customer.

 

from Finias Engineering
Specialty: Engineering
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Freshbooks is ok

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Likes Best

Ease of use and how quickly you can get up and running

Likes Least

Limitations in reporting and in capability w information that is already in their system

Recommendations

Good to get up and working quickly. Make sure you have seperate bank accounts for business otherwise the expense portion gets crazy.

 

from VillaBet
Specialty: Software / Technology
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Freshbooks Gets The Job Done, But Underwhelms

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Likes Best

Freshbooks has a clean interface, ability to connect to 3rd party banks for auto-importing transactions. This function is very nice. Their customer support is fantastic and the ability to customize the look-and feel (branding) your account is really neat. Freshbooks adds a professional and company touch to your accounting needs.

Likes Least

If to compare to the industry standard of Intuit, it lacks auto-recognition of transactions (that is, to categorize them, auto-memorize user behavior, et al), no ability to connect a bank account if your bank is outside of the USA and for a SaAS product - they don't update it much. In the 12 months I've used it, I have seen no new features released.

Recommendations

It's not bad. It's basic and get's the job done. That is, invoicing and tracking expenses. But if you're looking for a full-fledged accounting software/service, Freshbooks underwhelms.

 

from Standardize by Design
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Positive Review

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Likes Best

Easy to use and extremely affordable. Perfect for start up companies to get up and going and get your business profitable

Likes Least

I haven't found anything I don't like about Freshbooks as of yet and I have used it for 4 years

Recommendations

I would try the software as soon as you are ready to start your new business. You can use it for free until you take on more then 3 customers and at that point your business should have no problem paying the small fee.

 

from Corporate Conversions llc
Specialty: Software / Technology
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Freshbooks saved my business

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Likes Best

I am not good with administrative items and our business is very detailed and hoards of things - hours, expenses, quotes, etc to track. Freshbooks is absolutely intuitive, reliable and I could never live without it.

Likes Least

I love everything. They are one step ahead of the curve always.

Recommendations

Just try it. You will be hooked. Payment support, invoicing, time tracking, reviews, it's all extremely intuitive.

 

from Bement Sports Supply
Specialty: Accounting / CPA
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

simple and easy to use

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Likes Best

I like the easy to use online features, It makes it easy to work when out of the office.

Likes Least

Does not have the ability to sync with some websites. would save some time if it could, but then again I think it is designed for smaller companies so it should not be too much time

Recommendations

I like everything in the cloud! just another step towards being free from my desk:)

 

from Bement and Company P.C.
Specialty: Accounting / CPA
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Freshbooks: A new way of accounting

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Likes Best

The flexibility and mobility it allows. The biggest challenge for client is to gather the information and turn it to me. Now they only have to do a little bit as they go along and the rest is much easier. It makes tax time much easier.

Likes Least

As an accountant I was worried that clients would make a mess of the accounting. However entering the data has been much smoother than I thought it would be

Recommendations

Keep an open mind and try it for a while. Especially the millennials seem to like it, Also the arts type as well.

 

from Dean School Consulting
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

It's okay.

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Likes Best

As a consultant, I was able to provide excellent professional and stylish reports to my clientele. I was able to track every expense to a penny, which I appreciate, as it makes my taxes a breeze to compile.

Likes Least

Unfortunately, there was a cost to this software. Due to business struggles, I needed to find a cheaper service.

Recommendations

Use the software at least 90 days, before switching.

 

from New Life Management Services
Specialty: Marketing Services
Number of employees: 1 employee Employees number: 1 employee

Freshbooks makes invoicing easy

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Likes Best

Freshbooks provides an elegant and affordable solution for invoicing and some light accounting. The invoicing feature is probably its best, with a simple user interface. You can brand it for your own company, and it allows even the smallest business to appear sophisticated. We have used Freshbooks effectively with teams for project time tracking and invoicing.

Likes Least

I find the time tracking feature to be helpful most of the time, but I find it a little cumbersome if I want a breakdown of all time logged for a particular project (on what days time was logged and how much time logged on each day).

I pulled in expenses from my bank account, and some glitch made it duplicate every entry, so I have not found this feature to be helpful. In fairness, I have not explored the accounting features in detail.

Recommendations

Decide on the features that are most critical to you, then choose your software based on your "non-negotiables." Then decide which software works best within your budget and desired features. Software that is more affordable may not have every feature you want.

 

from Franko Associates, LLC
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

FreshBooks - good accounting solutions for micro businesses

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Likes Best

Product is easy to use and website is easy to understand

Likes Least

Could be more robust at times with regard to modification of reports, print-outs, etc.

Recommendations

Compare to all other options, including QuickBooks.

 

from Eagle Vision
Specialty: Architecture
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great accounting software for a small startup business

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Likes Best

The user interface is excellent and easily customisable as per the branding of the company. Really good mobile app that allows to create invoices on the go and ensures the actual invoice looks the same regardless of whether sent from the app or from a web interface. Good customer support and easy to get in touch with.

Likes Least

Lack of functionality when it comes to Payroll and Superannuation - items that are very important for a business that starts to employ inhouse employees.

Recommendations

It's important to understand the needs of the business and provide a scalable solution if it exists. Whilst the graphic interface and usability of this software is excellent - for larger businesses, this software starts to lack in critical functionality.

 

from Cull & Co.
Specialty: Marketing Services
Number of employees: 1 employee Employees number: 1 employee

Great piece of software for the pro

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Likes Best

Freshbooks is easy to use and powerful. I loved the invoice generating tool and ease of use being able to email to clients. It's an attractive UI and many other companies are familiar with it.

Likes Least

I sometimes found the time tracking functionality a little clunky and confirming when invoices were paid. This usability could be improved.

Recommendations

Roadtest the time-tracking element and invoicing thoroughly.

 

from Suckler Tarpey & Associates
Specialty: Accounting / CPA
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Quick invoices to clients are fast and easy with Freshbooks

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Likes Best

Freshbooks walks you thru creating a professional invoice to mail or email to customers. The program verifies the emailed invoice was read. This is a great way to bill for one time jobs or for solo business owners.

Likes Least

Freshbooks is great and the introductory free Freshbooks send invoices by mail is very convenient but could get expensive over time. The Freshbooks email invoices feature with feedback on recipients opening is great and at no additional cost.

Recommendations

Try it you will like it!

Bookmark your entry point because the unique entry point for each customer is a little confusing if you don't know where to return for additional Freshbooks invoicing.

 

from Seaside Social Media
Specialty: Marketing Services
Number of employees: 1 employee Employees number: 1 employee

The Perfect Accounting Solution for the Sole Proprietor

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Likes Best

I really like how easy it is to do EVERYTHING on this site. Whether it's adding a new client or generating a new invoice, Freshbooks is very user-friendly. You can easily upload expenses to the cloud and simply snap a picture of a receipt to upload to the cloud. No more stuffing receipts everywhere!

Likes Least

There isn't anything I don't like about Freshbooks. I honestly have no complaints.

Recommendations

I think Freshbooks is a great one-stop shop for accounting, especially for the sole proprietor. It takes the place of having to hire a bookkeeper and it's a fraction of the cost!

 

from Benji Walklet
Specialty: Marketing Services
Number of employees: 1 employee Employees number: 1 employee

Fantastic support is the cherry on top

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Likes Best

Automated invoicing and invoice reminders. Not having to manually send emails about invoices is such a huge time saver.

Likes Least

The time tracking element is clunky with too many steps for recording time spent on a task.

Recommendations

If you're a small business or sole proprietor that offers a service, this is the perfect accounting software.

 

from SHU Books
Specialty: Accounting / CPA
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

FreshBooks is simply awesome

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Likes Best

FreshBooks is simple. A few of my clients started with this program, and still continue to use it to keep control of their receivables while I as the accountant, bring everything together in QuickBooks.
Since becoming certified in FreshBooks in 2011, the program has made some great adjustments adding more and more value that are perfect for small businesses

Likes Least

I just wish the reports were a little better, and the functionality of the program could be upgraded so that Balance Sheets and Income Statements don't require manual entry...although it may not be the main program that reports are generated from for taxes, it could still give the client an easy, raw way to see what's is actually going on

Recommendations

If you're looking for a great way to manage receivables and accept multiple forms of payment, this is a great program. As well as for time tracking, and seamlessly bringing that time data into invoices.

 

from AggData LLC
Specialty: Software / Technology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great service we've used for 6+ years

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Likes Best

Freshbooks is so much less complicated than complex accounting software like Quickbooks. We don't have to worry about inventory or other brick and mortar aspects, and Freshbooks does everything we need it to in a simple and efficient way. They have a lot of great integrations, and we've been able to use their API for some automated processes that have helped our business.

Likes Least

There is bit too much feature focus on smaller service-based companies. And while the customer service is very responsive, we did run into a technical issue (in which our company was an outlier) which remains unresolved, and that is a bit disappointing.

Recommendations

I think if you are looking for a good balance between an established company and brand and an innovative service, this is a good option. If you're willing to take more of a risk, there are some newer and cheaper alternatives that might be worth looking into.

 

from iAG Energy
Specialty: Consulting
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Very Useful Product

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Likes Best

Very concise and neat. It is extremely easy to create and keep track of invoices. Also, automatic reminders are pretty helpful.

Likes Least

I wish site was more intuitive. When searching, there should a mechanism that accounts for typos. Also, you can really only sell 1 product or service because email message to client has to be universal. This is not great.

Recommendations

Every business is different so it is important to know what is valuable to your specific business and see if the pros of this software outweigh the cons with regard to your needs.

 
 
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