Freshbooks Software


 

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

Freshbooks - Home page
 
  • Freshbooks - Home page
    Home page
  • Freshbooks - Invoicing
    Invoicing
  • Freshbooks - People
    People
  • Freshbooks - Expenses
    Expenses
  • Freshbooks - Import-export
    Import-export
  • Freshbooks - API
    API
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

957 Reviews of Freshbooks

 

Start your review of Freshbooks

Click to start
http://www.softwareadvice.com/accounting/freshbooks-review/
Software Advice Reviews (48)
More Reviews (909)

Showing 1-20 of 48

Bruce from L. Bruce Stout, Attorney at Law
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Rediscovering FreshBooks after several years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had used FB several years ago (now called Classic). I liked that interface better, and it seems to have more options / flexibility than FreshBooks New. Admittedly, I need training. It is fairly easy to just start using. I hope I can find some of the settings / adjustments buried somewhere.

Pros

Customer service is great. A rep hopped to when I had a question about electronically importing time entries from other programs / files (csv). Unfortunately, FB doesn't currently have that capability (see Con below). The rep offered to, then timely completed, manual copy and paste of some 100 time entries from a csv file into my FB Account. Kudos!

Cons

No integration with either Toggl or TSheets. I had been using those programs for a month or so testing them, and wanted to import those entries into FB. No can do. Those timers seem more robust than the FB Timer. I'd like to use one of them then import into FB.
I haven't yet found a Windows app for the Timer. There is an iPhone Timer app. I guess the only way to run a timer when not connected to the 'Net is through the mobile app. It would be nice if the Timer function could be adjusted in 0.1 HR increments (there are "+" and "-" buttons that only increment on 15 minute intervals). Other products also automatically round time captured by the timer to the nearest increment. With FB, it appears that all rounding of time captured to the nearest 0.1 hour must be done manually. Ugh.

 
 

Beckyjo from GB&C Properties
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great Support & Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to track expenses and client payments.

Pros

Very easy to use and the phone support is friendly and really professional. I started getting paid on time when I implemented online payments and automatic billing.

Cons

Not really an accounting system, but works well as a bookkeeping system. Good for small businesses but would not reccommend for real estate.

 
 

Shannon from RO Investigation and Research
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

A user-friendly and affordable software for my small business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a newer small business owner, I have found this software to be one of the most helpful out of all the software I use. It covers my expenses, invoices, projects, and clients with great ease. I love it!

Pros

Having never used accounting software previously, I was pleasantly surprised how easy it was to learn and use. The customer service is phenomenal during the times I have needed to call.

Cons

I don't like the newer version of their software, however it may have been that I was just so comfortable with the older version. They did let me revert back to the older version which I really appreciated.

 
 

Beckyjo from Bean's Fresh Greens
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy, Simple Bookkeeping for the Layman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Perfect for small simple businesses. Easy to use and lots of great help by phone if you get stuck.

Pros

This is a very simple and easy to use program that works well for small service businesses. It is very easy to bill clients , track sales and past due invoices. When I implimented it I started getting paid on time and even early. It has an easy to track expense program and you can even bill your clients for expenses.

Cons

I use it for several businesses. It is least effective with real-estate. I had to have a separate account for each house and that was time consuming. It is more of a bookkeeping app than an accounting app. It lacks the ability to do a more in depth analysis.

 
 

Lauren from Joseph D. Carney & Associates
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Freshbooks makes accounting easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Extremely user-friendly, even for a beginner. Easy to look at and navigate. I also like that it is a cloud-based software.

Cons

It is best suited for small businesses. I don't think I would recommend for a large business, however I only used in the context of a small company.

 
 

Maxwell from University of Victoria Student Society
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Freshbooks is a must use for small business.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Freshbooks is really an amazing tool with lots of great features. They have stellar customer support, you can log expenses by taking picture of receipts, and they make accounting really easy to use.

Cons

Freshbooks has a lot of features, so it can be overwhelming at first, but once you get over the learning curve it is a very useful tool.

 
 

Naomi from Topanga's Finest
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use. It's cost effective, and the staff are very helpful if I call in for assistance. Overall, I am very happy with this system to help me keep accurate accounting records.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I can set up invoices and track sales, calculate expenses and have our accountant use this program for our tax returns.

Cons

I don't like the inventory tracking system. It doesn't really work well for me, so I don't use it. When I list the inventory, it tracks down but doesn't let me know the status of a product, so it goes into the negative tracking with no notices to review.

 
 

Havah from First Officer LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Overall Great Experience, Very Valuable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a solid piece of software that gets the job done, I recommend Freshbooks! The downsides are minor compared to the ease of having time tracking, basic accounting, invoicing, and payment processing all in one system.

Pros

Very easy and intuitive to customize and use most features. Wonderful to have invoicing, time tracking, and payment processing all in one place!

Cons

Some details of records are a bit limited. Setting up expense tracking could be easier to manage on the accounting side, and on the time tracking side it would be nice to be able to bulk mark past hours as billed for clients who prepay for time.

 
 

mary from FS Design Group
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Freshbooks Good to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Easy to use and mobile app is nice for simple things

Pros

I like the ease of the mobile app and downloading it was very easy. Setting up new items and seeing a quick overview is helpful.

Cons

I would like to be able to use and see reports in the mobile application instead of having to leave the app and view it in a different application.

 
 

Ankit from HCL tech
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Average software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Not difficult to work with but I got confused on certain features of this. Maybe I've gotten used to other software that it's harder to get used to.

Cons

I think everything is great just the way it is. The price may deter customers. The software may intimidate buyers as well but it will just have to be up to them to read and investigate before they commit.

 
 

Nishu from KMG Group
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Good but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does what is expected of it at a good monthly price. Invoices looks good and options to receive payments are good enough.

Cons

Navigation isn't good, hard to find things and reporting also a bit messy. Search fields do not take broad searches.

 
 

Bhunesh from IBM Pvt Ltd.
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Great product, should have more frequent updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Product is great, but slightly expensive beyond the initial package. Also needs more frequent updates. I've been hearing about this new version for years and am yet to see it.

Cons

They used to have free option - because we have our vendors invoice us through Freshbooks - they made it a lot more difficult to access this free option some time ago

 
 

Parvez from SGC Services Pvt Ltd
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Super easy and keeps me on track

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's hard to justify any expense as a startup on a shoestring budget. Starting plan is very less for recurring billing up to 5 clients. There is a trial period, but sometimes you just need a lot longer of a period to get the business off the ground. For example, and I've moved a little slow, I started in Dec and just now in Apr got my final inspection approved. Would have liked to be able to build this platform into my business practice, but that would have been in my expenses for limited use. Anyway, product is not bad by any means, good features, very comparable to QuickBooks, but not free like Wave, although I do like the features of Freshbooks better than Wave.

Cons

Not really a full accounting program and the expenses tab leaves something to be desired. My accountant still have to do much work.

 
 

Sandeep from SGC Services Pvt Ltd
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cloud based accounting is simple and the interface is simple to understand, also there is an mobile app that allows you to access anywhere

Cons

They used to have free option - because we have our vendors invoice us through Freshbooks - they made it a lot more difficult to access this free option some time ago

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Freshbook with Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it is best suited for individuals with a small client base since it only allows you to bill up to clients. It is customizable invoicing, easy to use.
if we want help then we can find support content in videos that are up to date. FreshBooks eliminates the stress from accounting and can even make the process pleasant and no need to prior knowledge of the accounting.
We can say then it is a SAP implementation for small organization.

Cons

Nothing as per my experience. But its doesn't support the bulk editing of the records. Every time I have to edit each record manually for same things.

 
 

Emeka from Afro
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Freshbooks is a strong invoicing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Freshbooks is easy to use and the learning curve is amazing. The time tracking functionality is great too.

Cons

Not really a full accounting program and the expenses tab leaves something to be desired. My accountant still have to do much work.

 
 

Christopher from CAVU Media Works
Specialty: Media
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Freshbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like freshbooks. I wish that the fund box integration worked better.

I'd love to know if there is a good CRM integration?

 
 

Jonathan from Cosmic Dog Productions, LLC
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Perfect for Start Ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using Freshbooks over a year ago because of the steep learning curve of Quickbooks. I do not regret this decision.

Pros

Ease of Use

Cons

Not quite as deep but functionality is added regularly.

 
 

Brent from Berkshire Hathaway Automotive
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Very easy accounting solution -- geared toward the client more than the accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In my role as an accounting consultant, I used this software in order to determine if it would be a good fit for my clients. I like its easy usability from the client perspective, and I have recommended it to clients who are not accounting experts or tech savvy. Ultimately, I switched to a more accounting-focused solution for my own business because Freshbooks lacks some of the accounting functionality I'm accustomed to. It is easy to import bank data into Freshbooks, and it's easy for me to export data from Freshbooks into my accounting software to prepare the clients' books. One thing that really sets Freshbooks apart is their customer service. Unlike any of the big name small business accounting solutions, I was able to get through to a person every time I called with questions.

Pros

Very easy to use;
Mobile data input;
Invoicing and credit card processing from within the system;
Interfaces with many banks to sync data;
Great customer service;
The software is designed for clients who do not have accounting backgrounds, so clients are more likely to use it.

Cons

The software is designed for clients who do not have accounting backgrounds, so it doesn't necessarily function like other accounting systems you may be accustomed to if you do have an accounting background.

 
 

Cathy from King & Smith, PC
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

FreshBooks Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Its easy to enter time and expenses. We don't run reports much but we do create invoices for our clients with ease.

Cons

Overall very user friendly.

Advice to Others

Try it, its very easy and user friendly.

 
 
 
Write a Review
Showing 1-20 of 909

Simona from BluCRM

August 2017

August 2017

Poor UI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The app is consistent and provides 80% functionality. If you need the remaining 20% you need to invest into a proper in-house ERP.

Cons

The UI is a bit sluggish, our users had several crashes while using the software. The developer must invest in better testing and QA.

Source: Capterra
 

Tom from Proud Organization
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

A former employer had this program that I used to do their bookkeeping. It automatically updated.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm able to create reports quickly for my accountant and also at tax time. The benefits I receive are more time to do other tasks because everything is automatically updated.

Pros

I liked Freshbooks because I could use it from my desktop, laptop, smartphone and tablet. I also like the feature that I can either email an invoice which I normally use because I get paid faster or I can mail it which is slower and cheaper.

Cons

I feel limited to the amount of reports that I can create for my accountant. It also only allows for expense tracking.

Source: Capterra
 

James from Organisation
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great, Simple Invoicing Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm able to easily keep track of active hours, work completed, and running totals for clients that I'm able to share when it's time to get paid. The interface is simple and generally friendly, with a low learning curve.

Pros

It takes what could be super complicated and turns quotes, invoices, clients, and staff into a manageable and pleasant experience.

Cons

The quote function is not as friendly as I'd like. I would rather not create a new client in order to be able to quote them, many times the person declines the work and I don't want them in the system.

Source: Capterra
 

Gordon from Firemark entertainment law
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

I didn't care for Freshbooks.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

none. Tried it and quickly concluded it's not right for me.

Pros

It looks as though it's sufficient for some small businesses, but a bit oversimplified for many. Also, I sometimes want to manually enter checks I've written, etc., and have the transactions match up once they hit the bank. I didn't find a way to do this.

Cons

Too simplistic, and too heavily focused on invoicing. My business uses a separate invoicing system, so don't need that functionality.

Also, synch with Paypal account failed repeatedly

Source: Capterra
 

Josh from Emerging Media Partners

August 2017

August 2017

Great Software; automated reminders

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ideas to utilize on other software that's more powerful and cost effective such as zoho invoice. Freshbooks should have a better and freemium model and capture more users

Pros

Great looking invoices and templates, flexible and industry proven in consulting and technology industry

Cons

Limited integrations, control of automated billing reminders limited, price not as competitive for what you get. Zoho invoice integrates better and is free for automated reminders and invoices so unnecessary to even pay for freshbooks

Source: Capterra
 

Aaron from Go Tours Canada
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Freshbooks was easy to learn and use as a non Accounting oriented mind.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use and the ability to take my business truly mobile.

Pros

Freshbooks' ease of use is fantastic. The cloud capability is fantastic as well, writing invoices from various locations is a definite must and it works out easy enough.

Cons

Customer support tends to be spotty. While the platform is quite intuitive most of the time, the few questions that may pop up weren't answered as quickly as would have been liked.

Source: Capterra
 

Bryce from Hapticmotionco
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Helpful for people who aren't ready for Quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helped me invoice clients easier than doing it manually. It's also nice to know when clients received and opened invoices so I didn't feel bad about following up with them.

Pros

Freshbooks is easy to use and intuitive where as using other tools can sometimes feel overwhelming and confusing.

Cons

Switching services is hard. If you aren't sure what program you want to use, then don't get too involved with this one.

Source: Capterra
 

Eli from Poptheatr

August 2017

August 2017

Simple and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to access across all of our accountants' devices and offers a variety of tools in a clean fashion .

Cons

There are so many features that it will take some time to get used to them all. Be sure to spend a few days getting your accountant used to the software before expecting them to deliver any important tasks.

Source: Capterra
 

Audrey from Diamonddiva_inc
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

I will be able to invoice with professionalism

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can keep up with my profits. Send out professional invoices all at the same time. All I have to do is check over the amounts and it's done. I've spent hours prior to finding this software in doing my own accounting, then adding those amounts to the boring invoice in word. I didn't look like a professional business.

Pros

Love the option of being able to send out invoices with no hassle. No searching in word or excel for a professional looking invoices. I don't have to keep up on who has paid me and who hasnt paid me. I know how much I have profited and where I need to work on to get to my goal. I love the options of being able to access anywhere and at anytime.

Cons

If I could add 5 more clients to the lite software price that would be perfect. Right now all I have is 6 customers but each week I am gaining more clients. But, I wont have a problem moving up to the plus pricing.

Source: Capterra
 

Guy from The Computer Guys Consultancy

August 2017

August 2017

FreshBooks is perfect for my business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really the ease of use, the reports, the built-in credit card payments for my clients ease of use.

Cons

There is a lack of features in the mobile app, I cannot administer various areas as it seems only useful for creating invoices.

Source: Capterra
 

Bojan from BG Trade

August 2017

August 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It¿s beautiful and really well designed. The invoicing, accepting online payments and keeping track of expenses couldn¿t be simpler

Cons

I¿ve been using FreshBooks for 6 years and love how the design, functionality, and platform has grown with me. It makes my life so much easier. I wish I had this when I first started my business!

Source: Capterra
 

Carroll from University of Alberta
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Good but not the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Exceptionally user friendly, love the team collaboration tools, estimates, and projects. I really like it.

Cons

I feel that Freshbooks is missing some functionalities to make it more user-friendly for apprentice, for persons who are just starting to use it.

Source: Capterra
 

Mark from Scotiabank
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Looking to upgrade

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that freshbooks streamlines the processing of tracking time spent on various projects for various clients. I love that you can list a number of different projects underneath one specific client.

Cons

The only issue i have is that i am unable to figure out how to delete clients and projects that are no longer needed.

Source: Capterra
 

Jacqueline from Grady Legal, PA
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great for a small business starting out. However, as my business grew, the software felt cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a great software to use when I first opened my law firm.

Pros

Ease of sending invoices via email and being able to see who has viewed the invoice. Also great to see what clients are paying timely.

Cons

There is no way to search current unbilled time. Sometimes, I have to capture time that has been incurred but not yet invoiced. You have to go and review each day to find your time entries rather than just searching by client or project.

Source: Capterra
 

David from YWCA Metropolitan Chicago
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Easy & professional way to invoice customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Professional looking, easy to use & maintain invoices for clients.

Pros

very easy to use. very professional looking. user interface is thoughtfully designed & implemented.

Cons

I really wish that more than 1 client were available in the free version & i know that it's an incentive but that is what i like least.

Source: Capterra
 

Malhar from Technobrain IT Solution Pvt. Ltd.

August 2017

August 2017

Freshbooks Use For Time Management & Billing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

FreshBooks is easy to use. It is very intuitive. It allows you to easily track time, invoice clients, and track expenses.

Cons

Not Ideal for Large Companies or Companies with Employees
High Price Per Month
No Payroll
No Tax Assistance

Source: Capterra
 

Tim from Freelancer
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Quick and easy way to invoice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and easy invoicing

Pros

I use the free version, which allows me to save invoices for three clients with recurring invoices. It's incredibly quick and easy and I like the layout and design.

Cons

I can't think of anything I really dislike about the service. It would be nice to have more than 3 clients free, but they have to do something for a business model.

Source: Capterra
 

John from Lemonade Stand
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

FreshBooks is perfect cloud-based accounting software solution for agencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FreshBooks has become part of our every day agency life. Every single invoice, recurring payment, and estimate is run through the software. We rely on it to integrate with our payment gateway and merchant accounts seamlessly.

Pros

- Ease of use for us and the customer
- Ability for users to quickly login and see outstanding invoices
- Ability to track revenue, expenses, and time
- Quickly follow up with bounced payments by re-running at a click of a link.

Cons

- A little more granularity on permission levels between users would be helpful.
- The inability to break out payments in multiple stages would be great. The down payment option helps, but it's not very intuitive.

Source: Capterra
 

elizabeth from Bluffton Center for Dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to track time, bill clients and see when they paid.

Pros

It's easy to figure out and navigate through. Great feature to upload your receipts and attach to client accounts.

Cons

Hard to delete clients if they have projects attached. It always takes a while to find the projects and delete.

Source: Capterra
 

Tina from Greenwire LLC

August 2017

August 2017

Fantastic! Their customer service department is truly one of the best I have ever worked with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It show you the date and time that your customer viewed their invoice. This makes keeping up with A/R a breeze.

Cons

Not a full service accounting software. This would probably be okay for a small start-up as you can get basic P & Ls and balance sheets. It needs a bit more potatos with the meat.

Source: Capterra
 
 
Write a Review