Freshbooks Software


 

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT).

Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. Freshbooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects.

Freshbooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.

 

Freshbooks - Home page
 
  • Freshbooks - Home page
    Home page
  • Freshbooks - Invoicing
    Invoicing
  • Freshbooks - People
    People
  • Freshbooks - Expenses
    Expenses
  • Freshbooks - Import-export
    Import-export
  • Freshbooks - API
    API
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

986 Reviews of Freshbooks

 

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Software Advice Reviews (50)
More Reviews (936)

Showing 1-20 of 50

Me rove from Acceleration Partners
Specialty: Consulting
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Perfect accounting tool for freelancers and small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Very cost-effective
- Easy to use
- Professional invoicing templates that are easily customizable
- Easy reporting

 
 

Justin from Non-profit organization
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

An intuitive, aesthetic, and efficient way to run a freelance business.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Freshbooks provides a concise, enjoyable interface to organize, issue, and receive financial documents (invoices, estimates, expense reports, etc.) all while providing helpful statistics that make running a business a piece of cake.

Cons

The tips and hints can be a little obtrusive and be confusing due to their weird sketchy style. A little more features would be nice for freelancers who don't yet have a lot of revenue.

 
 

Bruce from L. Bruce Stout, Attorney at Law
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Rediscovering FreshBooks after several years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I had used FB several years ago (now called Classic). I liked that interface better, and it seems to have more options / flexibility than FreshBooks New. Admittedly, I need training. It is fairly easy to just start using. I hope I can find some of the settings / adjustments buried somewhere.

Pros

Customer service is great. A rep hopped to when I had a question about electronically importing time entries from other programs / files (csv). Unfortunately, FB doesn't currently have that capability (see Con below). The rep offered to, then timely completed, manual copy and paste of some 100 time entries from a csv file into my FB Account. Kudos!

Cons

No integration with either Toggl or TSheets. I had been using those programs for a month or so testing them, and wanted to import those entries into FB. No can do. Those timers seem more robust than the FB Timer. I'd like to use one of them then import into FB.
I haven't yet found a Windows app for the Timer. There is an iPhone Timer app. I guess the only way to run a timer when not connected to the 'Net is through the mobile app. It would be nice if the Timer function could be adjusted in 0.1 HR increments (there are "+" and "-" buttons that only increment on 15 minute intervals). Other products also automatically round time captured by the timer to the nearest increment. With FB, it appears that all rounding of time captured to the nearest 0.1 hour must be done manually. Ugh.

 
 

Beckyjo from GB&C Properties
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great Support & Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to track expenses and client payments.

Pros

Very easy to use and the phone support is friendly and really professional. I started getting paid on time when I implemented online payments and automatic billing.

Cons

Not really an accounting system, but works well as a bookkeeping system. Good for small businesses but would not reccommend for real estate.

 
 

Shannon from RO Investigation and Research
Specialty: Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

A user-friendly and affordable software for my small business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a newer small business owner, I have found this software to be one of the most helpful out of all the software I use. It covers my expenses, invoices, projects, and clients with great ease. I love it!

Pros

Having never used accounting software previously, I was pleasantly surprised how easy it was to learn and use. The customer service is phenomenal during the times I have needed to call.

Cons

I don't like the newer version of their software, however it may have been that I was just so comfortable with the older version. They did let me revert back to the older version which I really appreciated.

 
 

Beckyjo from Bean's Fresh Greens
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy, Simple Bookkeeping for the Layman

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Perfect for small simple businesses. Easy to use and lots of great help by phone if you get stuck.

Pros

This is a very simple and easy to use program that works well for small service businesses. It is very easy to bill clients , track sales and past due invoices. When I implimented it I started getting paid on time and even early. It has an easy to track expense program and you can even bill your clients for expenses.

Cons

I use it for several businesses. It is least effective with real-estate. I had to have a separate account for each house and that was time consuming. It is more of a bookkeeping app than an accounting app. It lacks the ability to do a more in depth analysis.

 
 

Lauren from Joseph D. Carney & Associates
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Freshbooks makes accounting easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Extremely user-friendly, even for a beginner. Easy to look at and navigate. I also like that it is a cloud-based software.

Cons

It is best suited for small businesses. I don't think I would recommend for a large business, however I only used in the context of a small company.

 
 

Maxwell from University of Victoria Student Society
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Freshbooks is a must use for small business.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Freshbooks is really an amazing tool with lots of great features. They have stellar customer support, you can log expenses by taking picture of receipts, and they make accounting really easy to use.

Cons

Freshbooks has a lot of features, so it can be overwhelming at first, but once you get over the learning curve it is a very useful tool.

 
 

Naomi from Topanga's Finest
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use. It's cost effective, and the staff are very helpful if I call in for assistance. Overall, I am very happy with this system to help me keep accurate accounting records.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I can set up invoices and track sales, calculate expenses and have our accountant use this program for our tax returns.

Cons

I don't like the inventory tracking system. It doesn't really work well for me, so I don't use it. When I list the inventory, it tracks down but doesn't let me know the status of a product, so it goes into the negative tracking with no notices to review.

 
 

Havah from First Officer LLC
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Overall Great Experience, Very Valuable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a solid piece of software that gets the job done, I recommend Freshbooks! The downsides are minor compared to the ease of having time tracking, basic accounting, invoicing, and payment processing all in one system.

Pros

Very easy and intuitive to customize and use most features. Wonderful to have invoicing, time tracking, and payment processing all in one place!

Cons

Some details of records are a bit limited. Setting up expense tracking could be easier to manage on the accounting side, and on the time tracking side it would be nice to be able to bulk mark past hours as billed for clients who prepay for time.

 
 

mary from FS Design Group
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Freshbooks Good to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Easy to use and mobile app is nice for simple things

Pros

I like the ease of the mobile app and downloading it was very easy. Setting up new items and seeing a quick overview is helpful.

Cons

I would like to be able to use and see reports in the mobile application instead of having to leave the app and view it in a different application.

 
 

Ankit from HCL tech
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Average software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Not difficult to work with but I got confused on certain features of this. Maybe I've gotten used to other software that it's harder to get used to.

Cons

I think everything is great just the way it is. The price may deter customers. The software may intimidate buyers as well but it will just have to be up to them to read and investigate before they commit.

 
 

Nishu from KMG Group
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Good but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It does what is expected of it at a good monthly price. Invoices looks good and options to receive payments are good enough.

Cons

Navigation isn't good, hard to find things and reporting also a bit messy. Search fields do not take broad searches.

 
 

Bhunesh from IBM Pvt Ltd.
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Great product, should have more frequent updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Product is great, but slightly expensive beyond the initial package. Also needs more frequent updates. I've been hearing about this new version for years and am yet to see it.

Cons

They used to have free option - because we have our vendors invoice us through Freshbooks - they made it a lot more difficult to access this free option some time ago

 
 

Parvez from SGC Services Pvt Ltd
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Super easy and keeps me on track

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's hard to justify any expense as a startup on a shoestring budget. Starting plan is very less for recurring billing up to 5 clients. There is a trial period, but sometimes you just need a lot longer of a period to get the business off the ground. For example, and I've moved a little slow, I started in Dec and just now in Apr got my final inspection approved. Would have liked to be able to build this platform into my business practice, but that would have been in my expenses for limited use. Anyway, product is not bad by any means, good features, very comparable to QuickBooks, but not free like Wave, although I do like the features of Freshbooks better than Wave.

Cons

Not really a full accounting program and the expenses tab leaves something to be desired. My accountant still have to do much work.

 
 

Sandeep from SGC Services Pvt Ltd
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cloud based accounting is simple and the interface is simple to understand, also there is an mobile app that allows you to access anywhere

Cons

They used to have free option - because we have our vendors invoice us through Freshbooks - they made it a lot more difficult to access this free option some time ago

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Freshbook with Accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it is best suited for individuals with a small client base since it only allows you to bill up to clients. It is customizable invoicing, easy to use.
if we want help then we can find support content in videos that are up to date. FreshBooks eliminates the stress from accounting and can even make the process pleasant and no need to prior knowledge of the accounting.
We can say then it is a SAP implementation for small organization.

Cons

Nothing as per my experience. But its doesn't support the bulk editing of the records. Every time I have to edit each record manually for same things.

 
 

Emeka from Afro
Specialty: Transportation
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Freshbooks is a strong invoicing tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Freshbooks is easy to use and the learning curve is amazing. The time tracking functionality is great too.

Cons

Not really a full accounting program and the expenses tab leaves something to be desired. My accountant still have to do much work.

 
 

Christopher from CAVU Media Works
Specialty: Media
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Freshbooks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like freshbooks. I wish that the fund box integration worked better.

I'd love to know if there is a good CRM integration?

 
 

Jonathan from Cosmic Dog Productions, LLC
Specialty: Media
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Perfect for Start Ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I started using Freshbooks over a year ago because of the steep learning curve of Quickbooks. I do not regret this decision.

Pros

Ease of Use

Cons

Not quite as deep but functionality is added regularly.

 
 
 
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Christine from Christine Parizo Communications

September 2017

September 2017

Reasonably easy to use but lacking a few key features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support

It does my invoicing and helps prepare balance sheets.

Pros

Freshbooks makes it relatively easy to invoice, and the integration with Gmail and MailChimp is useful. It's easy to track paid/unpaid invoices and view client history.

Cons

It's lacking an option to attach invoices as PDFs, which my clients have been requesting. I'm also not really a fan of the new interface.

Source: Capterra
 

Pamela from The Pedowitz Group

September 2017

September 2017

Freshbooks is easy to use and helps me keep my business finances on track.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use if #1 for me. I love that I an track my expenses along with invoicing my clients easily via email.

Source: Capterra
 

Deepak from Dilip Buildcon Ltd.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Best accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You Can Track Expenses Easily
Detailed Time Tracking of Work and Payments

Pros

FreshBooks offers excellent invoice to payment features that can be very useful to small companies. It enables you to track exactly when your client has opened your invoice email. This helps a company deal with customers who claim they didn't receive the invoice. FreshBooks also makes sure your invoices are properly delivered to clients.

Cons

Despite a wide range of excellent features users have pointed out a few minor things that can be improved in FreshBooks: its metrics, goal setting, and reporting features can be better. One user also found bugs in FreshBooks email click-throughs and automated expenses which did not function to his liking. Apart from these insignificant glitches, hoever, there is no doubt that FreshBooks is a top notch accounting product that can bring a lot to your accounting deparatament.

Source: Capterra
 

Jerun from Spectrum
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Accounting Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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accounting team was improved significantly

Pros

- Easily manage your accounting tasks
- Perfect for small to midsized businesses
- Simple software with a lot of features
- Great software if you report on statistics as Fresh Books has a lot to offer on that front

Cons

- Learning Curve but once you get used to everything it has to offer, it will help you achieve your accounting benchmarks

Source: Capterra
 

VICTORIA from Vacant Home Rescue LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Good software, I have only used a few times

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So far I am still learning, but what I have got is some hope that there will be a better option for my accounting needs than what I am currently using

Pros

I like it. I have only recently been testing it out and I am finding that this software is a hidden gem. It seems to have features that other softwares dont and I am exploring this more and more every single day to see if its going to be what we need for our business. So far it seems like a no brainer. Which I like.

Cons

I havent really found any yet. I guess other than a lot of people really dont use or know about it from what it seems

Source: Capterra
 

Melissa from Radiantly You

September 2017

September 2017

Freshbooks Review for Any Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
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Pros

So easy to use! Both as the invoicer and the payee (I've been on both sides of the transaction). Great emails after payment, easy to set up - a must have for any small business that invoices!

Source: Capterra
 

Gaurav from Open Access Technology India
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Freshbooks software has made my work of sending reminders and invoice easy and less time consuming.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Freshbooks saves my time as now I have to spend less time worrying for sending invoices and receiving payments, which has made my job easy and now I complete my tasks before the deadline.

Pros

Freshbooks is a very professional and user friendly software, its features of sending reminders, invoices and ways in which payment can be made by customer is easy and efficient. Also, employee can do time and expense tracking which is very helpful feature. In addition, Freshbooks can be integrated with PayPal for receiving payments which is quite safe and secure.

Cons

Freshbooks is costly compared to other options present in market also very few times bugs are encountered. Also, bulk creation of invoices is not easy.

Source: Capterra
 

Tina from Executive Business Services, LLC
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Excellent and easy to use platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Operated my business successfully, tracking expenses correctly.

Pros

I loved that it was so easy to use right from the beginning. I used it for over a year and it was much simpler than Quicken or Quickbooks. I would highly recommend it for small businesses.

Source: Capterra
 

Juan Carlos from Unicomer Group.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Exceptional user expirence, I really love It and enjoy It!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

1. Time and increase the productivity in my team.

Pros

Team collaboration is one of the things I like, the big variety of activities you and your team can do makes the different. A vertical pane to the left of the dashboard displays navigational links to the core areas of the site: Invoices, Estimates, Clients, Expenses, Projects, and Time Tracking, I like all of those things.

Cons

1. It should have more options to share with the teams and project It.
2. Improve the option to go with Freshbooks Classic.
3. As mentioned above, I have been assured that classic FreshBooks isn't going anywhere. At this point in time, there are no plans to eliminate Freshbooks Classic, nor are there plans to force existing users to switch to the newer interface

Source: Capterra
 

Christopher from Simply Wireless
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Easy to use and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use on the software is the best part. You do not need to be a tech genius to use Freshbooks. I also like that is has multiple purposes. Such as taking payments,while also being able to get high level reporting.

The projects aspect of the software is great as well. We are able to stay organized and have all information in one spot. Very Impressed

Cons

Freshbooks has a mobile app that they have developed. I would say that could use more work as it can crash at times and not as user friendly as the desktop version.

Source: Capterra
 

TaShea from Hospitality

September 2017

September 2017

I use this tool for my husband's business. He is self employed and FreshBooks is the perfect tool!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is cloud based. As someone constantly on the go it is nice to be able to always have it at my fingertips.

Cons

!

Source: Capterra
 

jeric from ETRAFFIC
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

it was great working with freshbooks, it is easy and you can navigate thru it even if you are new to

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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thee are a lot

Pros

the ease of using it, also the invoicing part which is all connected, the man hours and the projects are all in one place to check

Cons

not much, maybe just the versions for the invoice, if you mess one then you open a new one it is a second version already.

Source: Capterra
 

Mike from Problem Solver's Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Freshbooks has been our accounting, invoicing, and CRM software from the beginning.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use from an accounting software is elusive. Also the cost to have a CRM integrated with our accounting and expense software is crucial to our success.

Pros

The ease of use that Freshbooks provides is a key component in why we chose them. We had tried other software and found them not easy to use, navigate, or understand. Our ability to use Freshbooks as accounting software, CRM, and expense tracking has been invaluable. The mobile app is also awesome.

Cons

Freshbooks can sometimes be buggy with invoicing and has limited support and integration's. Missing the ability to sort and combine entries that were added then readded when sinked accounts are updated.

Source: Capterra
 

Richard from Colombia Calling
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it is easy to use and clear and concise, especially for someone not very up to speed with accounting and the requirements of this field.

Cons

I would prefer customer service to be more on the ball, not all of us really understand accounting, hence the need for a program of this type.

Source: Capterra
 

kyle from elliott beach rentals

September 2017

September 2017

very easy to set up my publishing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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makes my job much easier

Pros

Just an easy way to start a book - deal with so much stress in life to then enter a program really is tough.

Cons

the style could be better it is a bit boring and outdated hopefully they do some updates over times and improve the interface.

Source: Capterra
 

Pranay from Ciena
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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FreshBooks is the site to beat when it comes to managing and tracking invoices, time, and expenses for the very small business that doesn't need full-blown double-entry accounting.

Pros

Thanks to it, businesses get to manage invoices and recurring subscriptions in less than no time, and collect online payments within the same system.

Cons

Good import options. No accounting jargon. Terrific user interface and navigational tools. Flexible invoice- and expense-management. Exceptional time-tracking tools. Plentiful reports.

Source: Capterra
 

Jacqueline from Martha Obryan Center

September 2017

September 2017

My experience was positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Not a lot was just trying out something new

Pros

The functionality of the app is very easy and fast. I like the easy navigation and easy instructions.

Cons

Customer service did not answer my questions and was not able to find answers for me. They also had a long wait time.

Source: Capterra
 

Matthew from Appfolio Inc

September 2017

September 2017

Great solution for invoicing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Pros would be that it is easy to get invoice out and have the ability to collect funds based on the properties I send them to

Cons

It will not allow you to bill based on the apartment community of you wants to use this for a residential billing.

Source: Capterra
 

Ronald from jalasoft

September 2017

September 2017

Very intuitive and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
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Quality
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Pros

FreshBooks has a flexible API, which means it can talk to a lot of other software. That list includes time tracking software, ecommerce software (like Woocommerce), payroll software and help desk software.

Cons

The biggest Con for FreshBooks is the pricing. Although it's reasonable and I do think it's worth it. However, the month to month fees can add up quickly over the course of a year for functionality that you can technically get for free or cheaper.

Source: Capterra
 

Chris from Atom Club CIC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Good software to get you started

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More organised and saved some time

Pros

Easy to use software that is mobile friendly. Helps make tracking expenses, invoicing and estimating easy.

Cons

Wish it had more of a CRM element to it too. Also I would love for them to add some form of project management suite, so that the estimate could be converted to a task list, shared our, monitored and ticked off, then invoiced

Source: Capterra
 
 
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