Quickbooks Online Software


 

QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The solution helps with bank reconciliation, tracking expenses, drafting invoices and monitoring financial reports, among others.

QuickBooks Online enables users to download and reconcile credit card transactions. The solution also allows businesses to organize weekly timesheets and track bank deposits. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders.

QuickBooks solution offers customizable templates that can be branded with the business logo and desired field to generate invoices, bills and reports. The solution also helps to generate various financial reports such as profit and loss, balance sheet, cash flow statements and more. Businesses can implement setting permission levels for different individuals to ensure secure accessibility of financial data as per the business role.

QuickBooks Online also allows importing data from integrated applications such as Paypal, American Express and Square. Other features include creating recruiting invoices, sending payment receipts online, configuring rules for payment reminders and tracking receivables.

 

Quickbooks Online - Dashboard
 
  • Quickbooks Online - Dashboard
    Dashboard
  • Quickbooks Online - Accounting application
    Accounting application
  • Quickbooks Online - Create function
    Create function
  • Quickbooks Online - Money bar
    Money bar
  • Quickbooks Online - Payroll transaction
    Payroll transaction
  • Quickbooks Online - Mobile app
    Mobile app
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

655 Reviews of Quickbooks Online

 

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Software Advice Reviews (122)
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Showing 1-20 of 122

Imran from Discount Rags
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Quickbooks and Intuit are no longer the company they used to be. BEWARE.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sad to see a company stop caring about their customers and look at how they can charge the customer more at every turn. Loyal customers like myself have helped support this company during its growth and we have stuck by Quickbooks during its growth and its challenges but now they are too big and they do not care about customers. We have to make a stand and support another company in hopes they will be better.

 
 

Jeff from Transportation/Trucking/Railroad
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Backup & File Retention Poor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is a very good product as far as features and layout. Very easy to navigate around the screens in different tabs. It has some basic project costing ability, not great but better than Xero for example. The mobile app is quite good.

Cons

The BIG worry is the lack of backup of database, lack of long term file retention in the event of closure of the account.
As far as backup of data, the ability to download excel spreadsheets is available for most areas. But this needs to be done manually and for at least 7 or more different areas in QBO. So a significant workload for a system that promotes itself as time-saving. Some areas cannot be downloaded in bulk, for example, attached receipts. They can be downloaded one by one but after a year there may be thousands. Why the need to download? Well often a business closes and the account is closed (70% of small businesses close within 12 months) files are only retained for 12 months then deleted by QuickBooks. But the law in most countries requires files to be retained for 7 years for audits etc. Effectively then all paperwork used to enter data into QBO needs to be held for 6 years after closing the QBO account. Isn't the purpose of QBO to go paperless?
Other online cloud accounting competitors store the data indefinitely and they say they will reopen a file for you in the future. (probably for a fee) I won't state the particular competitor so it doesn't appear that I am promoting another accounting system.

I hope QBO rectify this as it is the only serious issue I have with the product.

 
 

Ben from Safety LMS
Specialty: Telecommunications
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Quickbooks Rookie

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very easy user interface, for someone who doesn't have a huge background in accounting, it was easy to pick up and do the basics
Hard to mess anything up

Cons

Simple features that may not benefit larger companies, simple enough for a company only offered good a few serivices but maybe not one with many items

 
 

Chuck from West Houston ATA Martial Arts
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Rough conversion but finally over it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The worst is behind us, I hope, and I gotta give kudos to QB's tech support. They have been very helpful throughout this.

Pros

The Online version does not have the design flaw that Desktop does where you have to continually go in and out of single user mode if you are using more than one workstation.

Cons

The interface has been massively changed. QB didn't need to do that. It has been a major pain in the behind. In addition, their conversion process from Desktop to Online does not do a complete job. You have to manually re-enter all scheduled transactions.

 
 

Rick from Daxko
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Made my job easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, this tool does what it needs to do. Quickbooks has eliminated complexity and made a solid tool that works very well for our small church.

Pros

It's online so we can work as a distributed team. We can update and view financial information every day even though we are not in the office regularly.

Cons

Sometime the MAC desktop app flakes out so that I have to shut it down and reopen. This only happens when my session has timed out. No data is ever corrupted. It's a small inconvenience.

 
 

Bonnie from Non-profit organization
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Disappointed with QB Online

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I definitely would NOT recommend this product.

Pros

The only good thing I've found is that it's online therefore easily accessible to many people easily.

Cons

It's very difficult to use, not intuitive. I use help all the time just to try to find out how to do things. It isn't anything like the installed version. In fact, I was at a user group and one comment someone made, which I concur with, is the only thing it has in common with the installed version is the name.

 
 

Ella from BECOMING Entertainment
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Quickbooks Online For The Entrepreneur

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Low fees for credit card payments
Great looking invoices
Easy to set up services
Great customer service (when you can get to them)
Works great for handling your basic needs
Easy to allow your accountant and CPA access so they can get your taxes in order
Dashboard looks great and is easy to read

Cons

Really geared towards accountants
Can be difficult to find where things are at first
US platform cannot invoice in foreign currencies (people using the online service OUTSIDE of the US are able to invoice in other currencies besides their own)

 
 

Natasha from ServCon Enterprises Electrical Inc
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Worked but needs more features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I liked that it was all Online and cloud based so we could login anywhere anytime as long as we had wifi

Cons

I did not like the fact that it did Not have as many features as desktop version we needed some reports that were not available

 
 

Nick from Precision Alchemy
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

its okay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I can access it anywhere, which makes sense and is smart because that is how most things are used these days.

Cons

its hard to use for most accountants who are accustomed to the desktop version of quickbooks that they love.

 
 

Terry (the clown) from TCA Watches
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good Product let down by appalling customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer support representative should sort out the technical support. In the past i have been told that they can't help me with my app and and that i will need to login with a computer because they can't help me with the app! Today I have wasted over 45 mins after i could not log in - there was no email support, no chat Support and I wasted ages on the phone with Jen who was very helpful but Matt the manager could not understand why i wanted a refund for this months fees.... after all he has other customers who spend over three hours on the phone with support and they don't get a refund either..... .... way to go!
Normally I am quite a happy well adjusted person but spending 45 minutes with these guys has shredded my emotional well being.

Pros

it is simple and easy to use when you can login and when the system is working as it should.... but every now and then it does not work as it should and then it becomes a real nightmare

Cons

you can't always login and the customer support stinks..... after wasting ages on the phone some manager condescendingly tells you that he does not understand why you want a refund for the appalling service he presides over.

 
 

Marcie from Innovu
Specialty: Accounting / CPA
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

QB Review 2017

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it is the best user-friendly software I have used for booking software.

Pros

It is simple a simple accounting package that works for all small companies and most mid-size. Very user friendly so if you aren't an accountant you can still use it.

Cons

Customizable Financial Statements and reports. Some of the reports can be customized, but when all the info is there you should be able to get any excel or CSV report you want.

 
 

Susan from Renewal Landscaping
Specialty: Maintenance / Field Service
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Very limited in reporting and customization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service seems to be very willing to try to solve my problems and answer my questions.

Pros

It does have multiple solutions for tracking expenses. Can easily move from one module/area to another.

Cons

Cannot customize or format forms to suit the business. Statements are not clear and cannot adjust columns, options are limited. Audit trails are confusing. Cannot get enough customer history on a mobile device. The multiple solutions to tracking expenses can be very confusing. INTUIT payroll is OK to use, but the reporting functions for tax (employee vs employer) payments seem to be inadequate.

 
 

Remington from David's Pasture LLC
Specialty: Agriculture
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Quickbooks Online is great for simple, mobile sales.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using this system for 3 years now and love it! We have several weekly markets we sell at and having everything mobile and in the cloud is great.

 
 

Robert from Glastonbury Volunteer Ambulance Association
Specialty: Healthcare / Social Services
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Quickbooks Online is better than sliced bread.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I printed my vendor 1099s but this was an additional fee.

Pros

QuickBooks Online is a great way to manage your business. I was using the PC version of Quickbook for many years. It is top notch but tied me to one computer. With the online product, myself, coworkers, and my accountant can access our financial data anywhere/anytime. No worrying about updates or backups. The interface is very intuitive. The software is very versatile and can be adapted for many industries. The pricing is not a bargain but it very reasonable for the services rendered.

Cons

At times I have had issues adding users. I wish there was a Online Quicken for home users. They offer a "fat client/server" interface but I was not able to get it to run on my computer.

 
 

Lydia from AMC Services Inc
Specialty: Utilities
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Works great for small companies.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I am the office manager at a small HVAC Company and QuickBooks is extremely useful and easy to use. We also use Corrigo's Intuit Field Service Management which syncs very well with QB. We do all of our invoicing, bill payments, and other transactions through QuickBooks and use many of their corresponding apps as well. They make everything about running a business very simple.

Pros

Simple to use, good reports, works well with other apps

Cons

N/A

 
 

Brandon from Hinkle Hardscapes
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use product that allows you to do all of the basic accounting functions. It's definitely worth your money!

Cons

Reports section is definitely lacking. It's also not the best tool for job costing as you can't retrieve labor spent.

 
 

Daniel from Invoca, Inc
Specialty: Marketing Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great for small business!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very simple and easy to use
Desktop app available so not always required to use a browser
Clean interface

Cons

Not the best for fast growing companies. Works well for small business
Sometimes filtering reports can be a pain

 
 

Clayton from Nordhoff Productions
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The best accounting software on the market!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is crazy how awesome this software is. From the profit loss statements to instantly seeing where you are at for the year!

Cons

I have no cons on this software. At least as of right now, quickbooks pro has their product together perfectly.

 
 

Sam from Forge Nano
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

QBO - Great for smaller Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

QBO is a great online accounting platform that really helps self-employed business owners. However, the functionality is quite limited as your company scales. There are obvious basic features that it lacks - for example, you can link a bill to a PO, but if you only receive 1/2 the items on a PO it creates issues. If I like the bill it closes the PO completely and doesn't show the remaining line items as an outstanding PO, if you don't link it still shows the full balance as open. When you make suggestions they say they will take it to their engineering team, however, I've seen this exact comment brought up on blogs from 3 years ago and yet no fix has been made.

 
 

Mathieu from Westmount hearing clinic
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Fatal flaw, No backup

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using this product for 2 years now and it has good perks about it but it has 1 fatal flaw. There is no way to backup your data and retreive your scanned files. If you make any mistakes there is no way to correct it except redo everything. And if you become disatisfied with the product or service, there is no way to download your data ( with the attached files) and move on. The only thing you can do is export it in excel but you don't get bills that you might have attached ( and receipts). So basically, you are stuck . I have made an error myself which required me to pay an accountant to fix it all, I did ask some help form a customer service rep named: Keaton Kirk, and his response was that unfortunately there was no way to go back and erase my error ( like restoring a backup) and that the probleme really was that I shouldn't of made the error in the first place!!! Duh!?. If that guy was working for me, he would have been out of a job for making the customer feel like an ass.

 
 
 
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Showing 1-20 of 533

Sara from Quest Loss Control
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good but not good enough for Quebec

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked it's simplicity and ease of use. It had a good dashboard and good reporting. The customer service was fast as well. I also like that it does not take long to learn.

Cons

It's missing key features for payroll in Quebec (our government has rules about taxable benefits such as health insurance plans with regards to which taxes need to be applied and which should not, but the software is not compatible). If it weren't for this I would be using QuickBooks. It has a lot of integrations with project management softwares.

Source: Capterra
 

David from David Apple Ltd Certified Public Accountant
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I have been using QuickBooks since 1994 and QuickBooks Online since it began.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using it from the start. It is a complete package, especially with the add ons.

Pros

It is so handy to be able to use it from anywhere. The reporting continues the flexibility of the desktop version.

Cons

It won't automatically insert the decimal point. I have been complaining about this forever. I need reports like the general ledger and journal entries to print in landscape mode.

Source: Capterra
 

Sandy from Empaxis Data Management
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I've used Quickbooks online for several years now and it's very user friendly and accurate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use helps me get my job done quicker so I can focus on helping clients and coworkers.

Pros

It's easy to access and maneuver around. I've dealt with several updates as well and each time it's been very easy to figure out. I also use it for payroll and it was very easy to set up and works well with the directly downloads.

Cons

The reports are a little difficult to figure out if you are new to the software. Customizing especially. It takes a little while to figure out where to click to get what you need.

Source: Capterra
 

Sarah from ScriptRx
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Can't live without it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My favorite part of Quickbooks Online is the fact that it is actually ONLINE! I have used Quickbooks for more years than I care to admit. I LOVE LOVE LOVE Quickbooks, but my hands were tied when I was away from the office. Now that it is Online, I can work from ANYWHERE!!!!! I am sure that my boss loves that too!!!

Cons

QB Online runs slower than the desktop or server versions did. This can be very frustrating and a waste of company time...and time is money!

Source: GetApp
 


May 2017

May 2017

Great for Keeping Track of Things

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Source: GetApp
 

Rene Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Love hate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Convenient, can use it from any device. Fairly easy to use. Pricing is fair. Is able to sync with bank accounts.

Cons

Not as functional as PC platform. Some of the menus are clunky, doesn't seem refined, doesn't have all the options of PC version.

Source: GetApp
 

Linda

May 2017

May 2017

For our business, it works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

QB online has been a staple in my business for several years now and it has made workflow so easy for invoicing and accounting issues in general. Since my assistant needs to access for her work, it's a good way to share the same system and follow what transactions occur, as they happen for my company. Also, my accountant has online access and can make the necessary changes for tax time.

Pros

Easily accessed by parties I allow. Perfect for invoicing and billing and now even easier to collect Receivables and get paid quickly!

Cons

The cost is a bit pricey.

Source: GetApp
 

debra from THE MORIN-CAMERON GROUP, INC.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Horrible idea

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

none really except being able to access my client's books remotely---which i could do with just a desktop version of logmein.

Pros

Accessible anywhere.

Cons

Clumsy to use. Lacks functionality. Expensive. It is not user-friendly and does not have all options that desktop version has. I would never recommend this software.

Source: Capterra
 


May 2017

May 2017

QB Online - Excellent Software and Seamless Interface from HouseCall Pro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love using QB online. It has a very simple UI, and also has a seamless interface from HouseCall Pro. I love that my CPA can just go in and check things over for me also. I highly recommend QB Online.

Advice to Others

I have a small business and QB Online was a no brainer for me. If you are considering starting a small business then I highly recommend this product.

Source: GetApp
 

Alex from QLess
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Still the standard for startups, but is not evolving as fast as it should in a SaaS ecosystem

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Easy to use, reasonable pricing. No great SaaS reporting, not easy to see progress on collections (DSO over time), hard to enter recurring revenue entries, hard to collect fast (autoreminders, etc.), no ability to see a section someone is editing, no way to see total amount paid by a customer or to a vendor in a period or all time from the customers or vendors page.

Source: Capterra
 

mitchell from Accounting

April 2017

April 2017

Quick software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I felt that software was easy to use and it walks you through the program very easily. I had no problems. If you forget something or make a mistake, the software will prevent you from finishing until the mistake is corrected. Very straightforward and user friendly.

Source: Capterra
 

Shane from Vista Supply Chain Solutions LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Quickbooks Online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has plenty of functionality for small businesses. From time to time the online application will experience some issues with connectivity which is why it did not get a perfect score across the board.

Pros

Functionality

Cons

Connectivity from time to time

Advice to Others

Great reporting as well.

Source: Capterra
 

Edward from Dallas First Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Quickbooks online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had a dedicated T1 type internet line at the church where we use the online software. There is no reason that the software functions should be slow. With the journal entry function in particular, the processing time to move from field to field is very slow. If you are a fast typist, you will get ahead of the processing and it will not process the entry correctly or it backs up. You have to wait for it to catch up in order to make the next field entry. I have had it lock up on me to the point where I have to get out and lose all that I just entered. I feel like it is their servers that are the delay/problem.

Pros

Can access from anywhere.

Cons

The delays in data entry due to processing time of keystrokes.

Advice to Others

Quickbooks need more servers in order to keep up with the user who can type with all 10 fingers.

Source: Capterra
 

Jon from Blanket Homes
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Easiest entry accounting software I've found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quickbooks Online (QBO) is straightforward to get started and has easy reconciliation tools and makes porting in balance sheets easy. Their standardized export and import tools are much easier to use than some other software that we also tried (won't name any specific companies...but you probably know the other companies in this field).

Pros

Easy to use, standard features, plays well with other financial/accounting software.

Cons

Difficult to customize for individual business needs (specifically, creating visualizations for our custom metrics).

Source: Capterra
 

Melinda from Infinity Martial Arts

April 2017

April 2017

Very helpful product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Quickbooks online for years to keep track of my small business expenses. I also love how I am able to email invoices and have customers pay online!

Pros

It's easy and accurate

Cons

I wish I could do auto-payments with this.

Advice to Others

It's an inexpensive solution for bookkeeping!

Source: Capterra
 


March 2017

March 2017

Not Suitable for Law Firm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have moved all of our functions to the Cloud. Last to go was QB. We have used QB desktop since 1998. Almost never a problem. The move to the Cloud has been horrific. Very little support for migration issues. Connectivity with our online banking gets lost every once in a while for no discernible reason.
But chiefly the effort to customize the trial balance report to show each clients subsidiary ledger still is not functioning.
The payroll function shows tax payments unpaid although paid through QB e-filing and recorded by the IRS. Intuit notes the error and says it will attend to it and have it fixed by April 26th (this rating is March 10th.) If we are audited by our Supreme Court's auditors and the typically only give three weeks notice, at best I am explaining this problem and at worse having a deficiency noted. Maybe one day this produce will be worth it, but not now.

Advice to Others

Be afraid, be very afraid.

Source: GetApp
 

Matt from Presque Isle Passage RV Park Inc

February 2017

February 2017

Switched Back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I tried the online version after 20 + years of using the original and was disappointed that not all my data could transfer

Source: Capterra
 

Matthew from North Shore Solutions

February 2017

February 2017

I like it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quickbooks Online is great in that it really makes it easy for my bookkeeper and I to manage company finances, invoices, etc. I do find that my bookkeeper really prefers to use traditional Quickbooks because the interface is much different than Quickbooks Pro.

Source: Capterra
 

Carolyn from The Dream Spa, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Love Quickbooks!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For someone who dropped accounting twice in college, Quickbooks is very user friendly--that's saying a lot! It changed my life. Definitely prefer the online version to what I had before.

Source: GetApp
 

Ryan from YUP Fingerprinting
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Forums are great however,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use quickbooks for my business. When I try to solve a problem without using "Customer Support" I am often directed to forums where people ask similar questions. However, the answers are many times older than the current software or are not specific enough to my needs. I don't have time to post and then wait to see if someone can help. I wish there were more tutorial videos.

Pros

Having all of my sales, billing and invoices in one program that helps me monitor.

Cons

it can be hard to navigate

Source: Capterra
 
 
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