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Overall customer rating: Customer rating:

 (20)

 (421)

Recommended by: Recommended by:

90% of users

55% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Easy to enter/edit transactions and run thorough reports. I love how I can do invoices (customizable too) and receive payments for projects/services.”

- Delmar Penner, Okno Manufacturing

“I love how simple and quick this app is for organizing your income and expenses. I was able to use the three month profit and loss report to qualify for health insurance, I have my schedule C amounts at a glance, and I can attach receipt photos to each expense. Life is so much easier!”

- Erin Paul, Self-Employed Musician

Most negative review: Most negative review:

“Quicken does not have an option for online use that would allow for real-time editing with multiple users. Because I have business partners, it would be great if we could both log on and work at the same time. Right now, we have to make edits and send files back and forth.”

- Tanner Clark, Ensorcell Investments

“Where to start. Their product is poorly architected, their support makes promises they can't follow through on, the cost is higher than competitors purely because of name recognition.”

- Dean Legatski, Therapeutic Relief

Pricing:

How it's priced: How it's priced:

Quicken is an on-premise solution. You pay an upfront, perpetual license fee.

QuickBooks Online is a cloud-based solution. You pay a monthly subscription fee.

Contract term: Contract term:

Quicken requires signing a perpetual license agreement upfront for on-premise deployment.

QuickBooks Online requires no contract for cloud-based deployment; the subscription is renewed monthly.

Upfront costs: Upfront costs:

No upfront fees.

Additional fees may apply for data migration.

Recurring costs: Recurring costs:

Fees apply for add-ons and usage upgrades.

Fees apply for premium support and add-ons and usage upgrades.

What does it cost?: What does it cost?:

Applications:

Billing and invoicing: Billing and invoicing:

Financial reporting: Financial reporting:

Core accounting: Core accounting:

Payroll: Payroll:

Expense management: Expense management:

Inventory management: Inventory management:

Ease of Use:

Overall customer rating: Customer rating:

 (20)

 (421)

Most positive review: Most positive review:

“I liked the ability to transfer existing data into the software for easy conversion. It is easy to use without much technical difficulty.”

- Sam Greavu, Lake Oconee Rehabilitation and Performance Center

“Easy to use and all inclusive. Sync with banks is easy and invaluable. Auto-set invoices is also fantastic to bill on time.”

- Lisa Bongiovanni, Clever Funnel Marketing

Most negative review: Most negative review:

“Sometimes Quicken has issues connecting with my bank account. I have to go into the account settings, deactivate the account, then reactivate. It's a little redundant and frustrating.”

- Mallory Griggs , Wilma Properties

“The UI is a little clunky. It is also missing a bunch of features that is on the regular QuickBooks like undo reconciliations. It feels like it’s halfway there.”

- Zubin Tehreani, LeagueSide

Support:

Overall customer rating: Customer rating:

 (20)

 (421)

Most positive review: Most positive review:

N/A

“Support has always been helpful & responsive, but I rarely have to call.”

- Loralee Hutton, Her Portable Biz

Most negative review: Most negative review:

“I like least about the product the lack of support to get answers to user questions such as how to merge data with downloads. The tutorial link just sent me to the marketing site. When I call the support number the wait time is over an hour.”

- Janet Green, Green Properties

“Hanging up the phone after an hour long call where they were unable to help me.”

- Dean Legatski, Therapeutic Relief

Phone support: Phone support:

Phone support available during regular business hours.

Phone support included in subscription fee.

Online case submission: Online case submission:

24/7 Online case submission included in subscription fee.

24/7 Online case submission included in subscription fee.

Online support options: Online support options:

Online community for FAQs and support available.

Help website and knowledge base included in subscription fee.

Training: Training:

“Getting started” online catalogue included in subscription fee.

“Getting started” online catalogue included in subscription fee. Online training includes webinars and videos.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.