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Overall customer rating: Customer rating:

 (376)

 (128)

Recommended by: Recommended by:

55% of users

81% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“Xero is a great alternative to QuickBooks and is easy to get up and running on. Lots of apps are available.”

- Alyssa Miller, Tricycle

“Waveapps is one of the best free payroll and invoicing tools out there. The invoicing works great, it easily connects to all your bank accounts and it allows you to share your account with an accounting professional.”

- Aaron Socci, Bold Brew Studios LLC

Most negative review: Most negative review:

“This is a very simple program. If you need advanced tools, ... you have to use apps, which do add to your monthly cost.”

- Alyssa Miller, Tricycle

“What has made us hesitant to go all-in with Wave is their lack of migration support. The process of changing from QB is time consuming, and if you’re a small business you sometimes do not have the time.”

- Jay Wasack, AlwaysConnected Solutions

Pricing:

How it's priced: How it's priced:

Xero is a cloud-based solution. You pay a monthly subscription fee.

Wave is a free, cloud-based solution that offers additional functionality with a monthly subscription fee or a per-transaction model.

Contract term: Contract term:

Xero requires no contract for cloud-based deployment.

Wave requires no contract for cloud-based deployment.

Upfront costs: Upfront costs:

No upfront fees.

No upfront fees.

Recurring costs: Recurring costs:

None, beyond subscription fees.

Fees apply for premium support.

What does it cost?: What does it cost?:

Applications:

Billing and invoicing: Billing and invoicing:

Financial reporting: Financial reporting:

Core accounting: Core accounting:

Payroll: Payroll:

Expense management: Expense management:

Inventory management: Inventory management:

Ease of Use:

Overall customer rating: Customer rating:

 (376)

 (128)

Most positive review: Most positive review:

“The UI design is beautiful. The interface is very easy to use so as long as you have a curious brain (and the patience to read). You will have no problem managing your business’s finances, even if you know nothing about accounting.”

- Alex Dimmick, btrax, Inc.

“User friendly, easy to set up and navigate. I am a sole proprietor and use a Mac, and the software is compatible with it. Which is great!”

- Perry Mossembekker, State Farm

Most negative review: Most negative review:

“It’s difficult to fine tune access for various users.”

- James Solomon, Geeks for You

“Wish it was easier to tag and organize transactions.”

- Chirag Patel, Capsis Realty Management

Support:

Overall customer rating: Customer rating:

 (376)

 (128)

Most positive review: Most positive review:

“They provide timely and on-point responses to any queries you have. From a product feature perspective, they are also very happy to get involved in debate as to why they have or haven't developed a particular feature. They're very open!”

- Rupert, Englander, Wooshping LTD

“They are fast to respond and always follow up with every request.”

- Daryl Crouse, Crouse & Associates

Most negative review: Most negative review:

“[They should] call their customers. Be more helpful—it's that easy!”

- Stephanie Gaughran, AppxCell Ltd

“They were late to handle an issue I was having, but eventually solved it. It really dragged out and there was a lot of miscommunication, which wasn’t the best experience. Overall, they righted a wrong, so that's what really matters.”

- Zubin Tehreani, LeagueSide

Phone support: Phone support:

Phone support included in monthly subscription fee.

Phone support available through purchase of support plan.

Online case submission: Online case submission:

24/7 Online case submission included in subscription fee.

Online case submission available to all users.

Online support options: Online support options:

Help website, knowledge base and online community included in subscription fee.

Help website, knowledge base and online community included in subscription fee. Additional support can be purchased.

Training: Training:

“Getting started” online catalogue included in subscription fee. Online training includes webinars and videos.

Training not offered.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.