AccountAbility has been a game changer for the way we run our business. Having reviewed the market in detail for a suitable ERP I’m thrilled that we choose AccountAbility to take our business to the next level. Of most concern to me was the setup and on-boarding phase. However, CSR agents finance knowledge along with agency experience, ensured the implementation was a success. Internally we have had to make some slight process changes to accommodate the software (most of which for the better) but in general we’ve been able to operate as we have done so in the past, just more efficiently. Support once we went live was very impressive and all questions were answered in a timely and helpful manner. Further to this point, was AccountAbility’s willingness to invest in development time to increase reporting functionality that I had enquired about. Feedback from the broader team internally has been extremely positive and the system has been adopted well. I thoroughly recommend this system.

The software’s strongest point is that it is and end to end solution that is accessible by all staff on a variety of restricted levels. The transparency the system provides around each of our projects has in turn made our team more accountable. We have replaced three systems with one, with very limited incremental costs. Integration of timesheets, expense claims, job costing and the finance function has improved efficiency dramatically – our month end process has already been reduced by a day. The software is intuitive and the use of drop down menus makes navigation easy. Prior to signing on to AccountAbility I tested the system without any prior training – the most pleasing element was I could perform all day to day functions without having been previously shown the system.

Given the complexities associated with some of our projects – at times the loading of estimates can be a time consuming process. That said the benefits AccountAbility delivers far outweighs “any con”.

Ease of use & efficient.

AccountAbility was the solution we needed to handle all our finance reporting needs and make WIP and job costing work for us. Our old system was generic in nature and served us in the early days but we required a platform that was suited for an Agency business experiencing rapid growth. After researching various options and considering price and ease of implementation, we chose AccountAbility. We made the right decision! The team at AccountAbility supported our transition across and made it as smooth & painless as possible. A big thank you to Michael Collinson and David Guthrie for all their assistance over the last 2 years, you've both been amazing. Being cloud based and being able to connect in from anywhere means my laptop goes many places and I can review the figures wherever I am, any time, even at campsite! That's an absolute must for me. Updates and regular contact with the providers are great. AccountAbility truly partner with their clients and want you to succeed. I highly recommend them and their product.

More time on my end to explore the functionality would be a bonus with a view to customising reports for the directors. Email advice of Purchase Order approvals to the original PO requester would be great addition to the product.

Very good after a slow learning curve... see above.

Ease of access, web platform, API setups with two other platforms we use.

Navigation is a bit awkward and unique. By that I mean, the GUI conventions used are not common to other web based applications I've used.

Simplicity of use and easy access! Being cloud-based means that you can log in on any device (so no more late time-sheet excuses :)) The transition was so easy, our rep was extremely helpful! It provides all the right information you need to run things at both Job & Business levels. Very economical. AccountAbility is a far more affordable option with very little difference in the quality of data & output. Highly recommend to anyone thinking of moving over to AccountAbility!!

The ad-on reporting tool is very complex but it's not a deal breaker as the standard system reports do suffice.

I couldn’t be happier with the choice we made to go with AccountAbility for our Accounting, Media and Creative needs. The hard work and support they provided and continue to provide made the transition a success.

We made the decision in December to work with AccountAbility for our Accounting, Creative and Media needs. After spending nearly six months working with a company to install a system that never made it off the ground, we were apprehensive to attempt an installation with AccountAbility. When we reached out to their team and were told that we could be up and running in the new system within six weeks we were doubtful. I am pleased to say that AccountAbility exceeded our expectations. We started in mid-December 2018 and even with the holidays we were almost completely up and running by the end of January 2019. Our team has been impressed with the attention and response time that they have provided throughout the set up. They went out of their way to make sure the set up went smooth, and to add customized features to the program to make it easier and better for us. I have been surprised at the amount of time they spent to help set up the system and to correct some of the issues we had through the transition.

No conversion happens without bumps in the road. We had a few small problems with the integration of Strata and Accountability, but their team worked hard to help us through the issues.