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The options of payment plans are ideal for a a growing small business, because they range from Free to "Pay as you Go", to Monthly, and even Yearly. I love the "Sync" feature on the paid plans! This is my favourite feature ever!

I would have loved to have more design capabilities for the Booking Page that my clients land on, so, I can do more branding.

The support team is amazing. I have spoken with [sensitive content hidden] a couple of times during set up and he was able to walk me through what I needed done.

The most helpful feature is once you enter the client's information, the next time you book an appointment, all their information auto populates. Also, if you accidentally spell the customer's name wrong, you can go in and change it and it will update that information on the appointment.

Not as user friendly if you need to book an appointment for more than 1 person. You need to book each person separately at the time of the appointment.

Our company has been using BookedIn for a year and a half. The program is great and our clients love it. The best thing is that our customers can order without the need to login. The problem is that our business has outgrown the platform. We have too many products and the platform just lacks features to help manage all of those products. For example, most of our products have upgrades or options. However, BookedIn cannot just have a checked box for an upgrade, we need a whole new product to show on the calendar instead for each and every option if it has a different price. This makes our calendar look cluttered and overwhelming to our customers when they see all the options at once. It would be better if the clients could pick from a list of products before they see the calendar. Another feature that BookedIn lacks the ability for clients to see a full description of what they entered on the order when the reminder email is sent out. BookedIn only shows the product on the reminder emails and there is no option to add other fields of information.

Easy to use

Few options and little control over how it works.

That it texts and emails the clients. We also like that it can track deposits

that you can't enter a cash transaction for a deposit. also the depsit tracking doesnt always show up in the same place you have to dive in and click different tabs to find it sometimes

It's super easy to use!! Customizable scheduling! Automatic Text Reminders for clients! I called this my robot secretary!!

I can't find a single thing! Everytime there is an update you guys improve something I didn't even know could get better!