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Membership Management Software


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memberplanet logo
 
Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read More
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Memberplanet is a nonprofit management software designed for both small and growing organizations. The system is applicable for use by arts and cultural organizations, associations, international and national groups and philanthropic... Read More
 
MemberZone logo
 
MemberZone is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that form feeds directly... Read More
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MemberZone is an online platform designed to help non-profits manage their members, fundraising, marketing, donors and volunteers.  An online application form facilitates member signup, and the data from that form feeds directly... Read More
 
SilkStart logo
 
SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
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SilkStart is an integrated suite of association management tools created for small to mid-size associations, as well as multi-chapter associations. SilkStart serves the needs of multi-chapter organizations through a connected backend... Read More
 
xCatalyst logo
 
xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, faith-based... Read More
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xCatalyst, by ESX, is a nonprofit software tool designed for organizations of scaling sizes and in various specialties. Associations, corporations, national organizations, higher education programs, philanthropic organizations, faith-based... Read More
 
VeryConnect logo
 
VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More
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VeryConnect is a cloud-based membership management solution that provides services such as member data collection, subscription and payment management, email campaigns and event creation. It is suitable for membership organizations... Read More

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MemberNation logo
 
MemberNation from Fonteva is an association management system built on the Salesforce platform. This system captures and tracks all member data to give association managers a complete view of all members and activities. MemberNation’s... Read More
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MemberNation from Fonteva is an association management system built on the Salesforce platform. This system captures and tracks all member data to give association managers a complete view of all members and activities. MemberNation’s... Read More
 
MemberLeap logo
 
MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system... Read More
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MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system... Read More
 
YourMembership.com logo
 
YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. This platform... Read More
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YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. This platform... Read More
 
Fluxx logo
 
Fluxx is a cloud-based grant management solution. It caters to small, midsize and large nonprofit agencies, government agencies and corporations. Primary features include grant and application management, budget and finance management,... Read More
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Fluxx is a cloud-based grant management solution. It caters to small, midsize and large nonprofit agencies, government agencies and corporations. Primary features include grant and application management, budget and finance management,... Read More
 
MOHID logo
 
MOHID’s suite of fundraising and donor management tools is developed specifically for mosques and other Islamic member-based organizations. Core applications include fundraising, accounting, membership, donation and events management. This... Read More
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MOHID’s suite of fundraising and donor management tools is developed specifically for mosques and other Islamic member-based organizations. Core applications include fundraising, accounting, membership, donation and events management. This... Read More

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AMO logo
 

AMO

Created with the idea that membership management should be easy, the team at AMO works with each organization to understand their organization inside and out to ultimately help organizations succeed with their new system. The experts... Read More
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Created with the idea that membership management should be easy, the team at AMO works with each organization to understand their organization inside and out to ultimately help organizations succeed with their new system. The experts... Read More
 
Personify360 logo
 
Personify360 is a complete Web-based association management system offering operational support for large associations. It features a number of integrations through third-party service and solution providers. Personify360’s customer... Read More
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Personify360 is a complete Web-based association management system offering operational support for large associations. It features a number of integrations through third-party service and solution providers. Personify360’s customer... Read More
 
Agilon's ONE logo
 
Designed to equip nonprofits with advanced technology to manage their organization, Agilon’s ONE Donor Management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management... Read More
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Designed to equip nonprofits with advanced technology to manage their organization, Agilon’s ONE Donor Management and customer relationship management (CRM) system offers best-of-breed solutions for fundraising, donor management... Read More
 
Abila netFORUM logo
 
netFORUM is a complete Web-based association management system from Abila (formerly Sage) used by over 32,000 associations, nonprofits and government agencies. This system includes modules for managing events, member profiles, membership... Read More
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netFORUM is a complete Web-based association management system from Abila (formerly Sage) used by over 32,000 associations, nonprofits and government agencies. This system includes modules for managing events, member profiles, membership... Read More
 
MicroEdge GIFTS logo
 
MicroEdge GIFTS is a cloud-based grant management solution. It caters to community, education and faith-based foundations, corporations, financial services providers, government agencies and philanthropic advisors of all sizes. Primary... Read More
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MicroEdge GIFTS is a cloud-based grant management solution. It caters to community, education and faith-based foundations, corporations, financial services providers, government agencies and philanthropic advisors of all sizes. Primary... Read More

 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: March 31, 2017


Membership-based organizations serve a diverse range of communities: museums, clubs, cultural societies, civic leagues, unions, professional associations and more. Most start small, with a handful of people who share an interest or idea. But it doesn’t take long for a founder to realize that tracking participation, payments, renewals and contact details, even for a small group, is a lot of work.

That’s where membership management software comes in. These solutions help leaders record and track important member details in order to best serve them and grow the organization.

In this guide, we’ll answer the following questions:

What Is Membership Management Software?
What Features Are Most Common?
How Is Membership Software Priced?
Membership vs. Association Management: What’s the Difference?
Who Buys Membership Software?

Note: While this guide focuses on membership management for nonprofits, it's important to understand that there are some for-profit industries that also require this type of functionality. For example, software products for fitness clubs, campus recreation centers and sports clubs also incorporate membership management features. This type of software is described here.

What Is Membership Management Software?

At its core, membership software is a database that hosts member contact details and interactions, payment due dates, relevant interests and more. Its purpose is to simplify business management tasks and communications.

Functionality varies greatly from product to product. Some are built specifically for small organizations, with modules that are no-frills and easy to use. Others are geared toward very large organizations, and come with more technical capabilities to support things like events, committees, awards and continuing education.

Member profile for Personify360

What Features Are Most Common?

Membership management software offers a range of features, from bare bones to highly sophisticated. No matter the complexity, nearly every product includes the following:

Member database Allows users to create and store member records in a single location. Some systems include a self-service portal, which lets members sign up, log in, view records and keep their own data up to date.
Dues management Lets users set membership levels and pricing structures; automatically generates renewal reminders to collect payments manually or online.
Payment processing Facilitates acceptance of credit card and other payment types directly through the software. Some membership products also integrate with accounting software, so transactions don’t have to be entered manually.
Communication tools Keep in touch with members by creating member lists, then customize messaging to members on the list. More advanced systems also support mass text messaging.
Reporting Basic reporting tools let users filter and export member data for insights that inform fundraising, marketing, events and other planning tasks.

Dues tracking report in Dashboard membership management system

How Is Membership Software Priced?

Many membership management products on the market today are “cloud-based.”

Cloud-based products, also referred to as online membership management systems, are hosted on the software vendor’s servers. They are available to users on-demand through any compatible device’s Internet browser.

Cloud systems have the same functionality as “on-premise” solutions (which are hosted on the user’s own servers). However, updates for cloud systems are automatically rolled out by the vendor to all users—no download required.

Membership management mobile interface for Wild Apricot

Furthermore, most cloud products have a subscription-based pricing structure. Whereas perpetual pricing requires users to pay one large upfront fee to use the software indefinitely, under subscription pricing, users pay a lower monthly or annual fee.

Another factor that affects software pricing is its functional capabilities, which increase at higher price levels.

Price levels for membership management products are often determined by the number of records stored in the system. For example, an organization with 100 records might be charged the lowest monthly or annual fee, while an organization with 10,000 records might be charged the highest fee.

Membership vs. Association Management: What’s the Difference?

Membership and association management systems both store contact details and track member dues. They are similar enough in functionality that the terms are often used interchangeably.

Association management systems (AMSs), however, are generally considered better for handling processes unique to large associations, such as:

  • Publication management
  • Sponsorships
  • Committees
  • Job boards
  • Continuing education
  • Certification tracking

Moreover, while membership management is typically offered as a single application, an AMS may bundle several applications into an integrated suite of tools to handle fundraising, financial reporting, event management and other activities.

Who Buys Membership Management Software?

Nearly any type of member-based organization can benefit from using membership software. Organizations that benefit most, however, include:

Nonprofits. Member-based nonprofit organizations may include museums, zoos, unions and chambers of commerce. These organizations rely on membership software for fundraising, membership renewals, new-member recruitment, keeping current members up-to-date on deadlines, special events and other activities.

Clubs. Booster clubs, service and volunteer organizations, special interest groups and other social clubs often use this type of software to track member details and dues, and distribute information on upcoming group activities.

Small associations. Associations that engage a small number of members primarily use membership software to automate dues and payment processing, track participation and contact details and support communication.

(Note: Large associations that participate in publishing, political lobbying, continuing education and conferences are usually better served by AMS products.)

Free Download:
Nonprofit Software Pricing Guide

 

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