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Auto Parts Store Software


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NetSuite logo
 
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
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NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
 
Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
Springboard Retail logo
 
Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
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Springboard Retail is a web-based retail solution designed for multi-channel and multi-store retailers. Springboard’s point of sale system is fully accessible through any modern web browser on any device. The solution is designed... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More

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AmberPOS logo
 
Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
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Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada. In addition to point of sale functionality, AmberPOS includes... Read More
 
RetailSTAR logo
 
RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
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RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
 
NCR Counterpoint logo
 
The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
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The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
 
Agiliron logo
 
Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More
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Agiliron cloud-based point-of-sale (POS) solution is designed to serve both in-store and mobile businesses as well as online sales channels. The system offers a host of features that work in tandem with the point-of-sale solution,... Read More

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ERPLY logo
 
ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
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ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced... Read More
 
Celerant Command logo
 
Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
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Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
 
KORONA logo
 
Created for retailers of all sizes, KORONA provides a point-of-sale, inventory management, and CRM system for many types of stores, including fabric stores, florists, gift shops, and more. The system is offered as a web-based option,... Read More
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Created for retailers of all sizes, KORONA provides a point-of-sale, inventory management, and CRM system for many types of stores, including fabric stores, florists, gift shops, and more. The system is offered as a web-based option,... Read More
 
Pulse Commerce logo
 
Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More
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Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete... Read More
 
Teamwork Retail logo
 
Teamwork Retail is a point of sale (POS) solution with integrated applications available for inventory management, customer management, e-commerce, warehouse management, memberships, business intelligence and time clock. The solution... Read More
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Teamwork Retail is a point of sale (POS) solution with integrated applications available for inventory management, customer management, e-commerce, warehouse management, memberships, business intelligence and time clock. The solution... Read More

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QuickBooks POS logo
 
QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise... Read More
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QuickBooks POS is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise... Read More
 
S2K Retail Management Software logo
 
S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
 
ChainDrive logo
 
ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
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ChainDrive by MultiDev technologies is an Integrated Cross-Channel Retail Management Solution that allows retailers the ability to offer their customers an “Omni-Channel Retail Experience”.  ChainDrive delivers seamless functionality,... Read More
 
Acumen logo
 
Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes applications for point of Sale, stock management, customer management, ecommerce, and accounting. Acumen provides a... Read More
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Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes applications for point of Sale, stock management, customer management, ecommerce, and accounting. Acumen provides a... Read More
 
HighJump Warehouse Advantage logo
 
HighJump Warehouse Advantage is an adaptable, process-based warehouse management system (WMS) designed to be tailored to companies’ unique business practices. Due to its modular design, users can pick and choose from a suite of applications... Read More
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HighJump Warehouse Advantage is an adaptable, process-based warehouse management system (WMS) designed to be tailored to companies’ unique business practices. Due to its modular design, users can pick and choose from a suite of applications... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: August 5, 2017


Auto parts stores outstrip the capabilities of most general retail sales packages. An auto parts store can have inventories of thousands of parts for hundreds of cars and hundreds of thousands of parts available for special order. Auto parts stores also have different categories of buyers, such as do-it-yourselfers, repair shop owners and dealers, with each category having a different discount level. Even identifying a part to sell can be challenging. One customer might come in and say “I need a Bosch vacuum pump for a 1994 Mercedes Benz S320.” The next may come in with a greasy piece of metal and a request, “Do you have any of these?”

While dealing with customers is typically done with the help of customer relationship management (CRM), point of sale (POS) and ordering, these modules are different for auto parts stores than for general retailers. The accounts payable, accounts receivable, general ledger and payroll are essentially the same as that for general retailers. What’s important here is that auto parts inventory software should have search functionality and be easy to use.

Sales dashboard screenshot in Springboard Retail

Sales dashboard screenshot in Springboard Retail

Common Features of Auto Parts Store Software

In addition to core business functions, auto parts retailers should evaluate the following functions to meet their unique requirements:

Part lookup by vehicle make, model and year The system should be able to identify any part for any car based on the vehicle’s make, model and year. The catalog should be either on premises and updated frequently or kept in the cloud by a catalog provider. In addition to finding original equipment manufacturer (OEM) parts, the system should be able to recommend substitute parts.
Integration with parts and labor catalogs The system should be able to integrate with parts suppliers’ online catalogs for both OEM and aftermarket parts. Look for compliance with Automotive Aftermarket Industry Association (AAIA) iSHOP as well as integration with major parts vendors.
Multiple location inventory query The POS system and the inventory system should be able to see inventory levels at all locations in order to fill a customer’s order. It should check whether the part is available locally. It should also be able to place parts “on hold” for local pick, or trigger a process to transfer the part to the store of the customer’s choosing. Advanced systems will support shipping directly to the customer after payment.
Seasonal order levels The system should recommend or order seasonal merchandise; for example, tire chains and windshield scrapers in the winter and automobile detailing kits in the summer.
Special order tracking If a customer requires a part that is not in stock, the system needs to locate the part from a supplier and place a special order. The system should notify the customer (or at least a clerk) when the part comes in.
Lot pricing/em> Many items sold in an auto parts store, such as oil, cleaners and grease, are sold in lots to repair shops and car dealers. The system should assign the lot pricing and correctly decrease inventory.
Kit and assembly pricing Car parts can be combined into kits or assemblies. The system should correctly decrease the individual parts if a kit or assembly is sold.

Benefits of Adopting Auto Parts Store Software

A properly implemented auto part solution helps retailers. Without the software, managing thousands of different auto parts becomes challenging and further increases chances of human error, which will have a detrimental effect on the store’s image. Auto store platforms prevent these instances of manual errors, reduce overhead tasks and improve business processes by making them time- and cost-effective.

The primary benefits that can be attained by using these solutions are:

Improved point of sale transactions: These solutions help improve the checkout process for both employees and customers by reducing the wait time, automatically managing cash books, tracking stocks and running promotional campaigns. With automated billing and real-time inventory status updates, human errors can be reduced significantly, or even, eliminated completely. In addition, these solutions help facilitate credit card transactions and digital wallet payments.

Streamline inventory management: Every store owner aims to maintain optimum inventory levels because high inventory means incurring additional cost while low inventory means risking stock outs. Advanced solutions provide real-time inventory updates to track stock levels and receive alerts. The reporting feature in auto part software summarizes the overall business and product-based performance metrics to help business owners make timely decisions. With inventory levels optimized, businesses can accomplish better cash flow, prevent stock shortages and manage multiple suppliers.

Personalize customer experience: Auto parts store solutions provide customer relationship management (CRM) modules to automotive retailers. These modules help them customize the client experience, engage customers and run promotional campaigns. Advanced systems can send personalized emails and text messages targeting specific customers based on location, age, gender and other demographics. Moreover, sharing promotional campaigns with clients on occasions, such as their birthdays, anniversaries and festivals, engages clients and helps increase sales. With a centralized database, auto store owners can identify client metrics such as active buyers, inactive buyers, last purchase and the average amount of purchase.

Cost-efficient operations: These solutions enable auto store owners to automate manual data entry, send emails, track inventory, generate bills and manage payments. The barcoding scanning feature facilitates swift checkout for thousands of products, a process that is quite challenging if done manually. The software helps store operators reduce labor costs and utilize them in more important areas.

What Type of Buyer Are You?

Local or single store: Single-store retailers look for a basic POS solution to handle complex retail transactions, improve customer service and manage credit card transactions. Inventory tracking functionality is a value addition to these stores. The platforms in an auto parts store management software also provide basic CRM and accounting functionalities to ease the store operator’s responsibilities.

Multi-store or regional store: Multi-location stores face specific challenges and seek solutions that can address their multi-location and multiple staff requirements. Inventory management is a requisite feature for these businesses as their stores and warehouses are usually located at different places. Automated email and text-sharing capabilities are needed to run promotional campaigns and engage clients. POS platforms to reduce check-outs are also common requirements in these stores.

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