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Restaurants POS Systems


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Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
TouchBistro Restaurant POS logo
 
TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
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TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
 
Toast POS logo
 
Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
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Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
 
Breadcrumb logo
 
Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
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Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
 
COMCASH Retail ERP logo
 
COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More
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COMCASH ERP is a complete retail management system ideally suited for multi-channel and multi-location retailers. The software is cloud-based, allowing access to the administrative functions from anywhere on any device. The Point... Read More

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Lavu iPad POS logo
 
Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant,... Read More
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Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant,... Read More
 
Rezku POS logo
 
Rezku POS by Guest Innovations is an all-inclusive point of sale (POS) system designed for bars/nightclubs and restaurants. The solution is available through on-premise terminals and cloud-based iPad tablets. Key features of the system... Read More
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Rezku POS by Guest Innovations is an all-inclusive point of sale (POS) system designed for bars/nightclubs and restaurants. The solution is available through on-premise terminals and cloud-based iPad tablets. Key features of the system... Read More
 
Lightspeed Restaurant logo
 
The newest POS offering from Lightspeed, aptly named Lightspeed Restaurant, delivers the same interface found in their flagship product for retail stores. Since it’s cloud-based, management can create schedules and track labor,... Read More
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The newest POS offering from Lightspeed, aptly named Lightspeed Restaurant, delivers the same interface found in their flagship product for retail stores. Since it’s cloud-based, management can create schedules and track labor,... Read More
 
Clover POS logo
 
Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
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Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
 
CAKE POS logo
 
CAKE is a point of sale (POS) system designed exclusively to meet the needs of the restaurant industry. It offers features such as multiple payment acceptance, online ordering, gift cards and tableside ordering. The reporting module... Read More
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CAKE is a point of sale (POS) system designed exclusively to meet the needs of the restaurant industry. It offers features such as multiple payment acceptance, online ordering, gift cards and tableside ordering. The reporting module... Read More

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BarTab logo
 
BarTab is an on-premise point of sales solution designed specifically for bars and pubs and is suitable for small to midsize businesses. Key features include cloud-based till records and stock tracking with full customization of features... Read More
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BarTab is an on-premise point of sales solution designed specifically for bars and pubs and is suitable for small to midsize businesses. Key features include cloud-based till records and stock tracking with full customization of features... Read More
 
Nobly POS logo
 
 Nobly POS is supported in over 20 countries including the US, UK, and Canada. Merchants use Nobly POS to manage inventory and staff, gather business insights using more than 30 reports, set up loyalty schemes, and take credit card... Read More
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 Nobly POS is supported in over 20 countries including the US, UK, and Canada. Merchants use Nobly POS to manage inventory and staff, gather business insights using more than 30 reports, set up loyalty schemes, and take credit card... Read More
 
Maitre'D POS logo
 
Founded in 1999, Posera Software Inc. offers a robust and customizable restaurant and foodservice POS system in Maitre’D POS. The solution is fit for businesses within the hospitality industry seeking a point of sale (POS) system... Read More
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Founded in 1999, Posera Software Inc. offers a robust and customizable restaurant and foodservice POS system in Maitre’D POS. The solution is fit for businesses within the hospitality industry seeking a point of sale (POS) system... Read More
 
Aloha POS logo
 
Aloha POS is a fully featured retail solution designed for all types of dining restaurants, including casual dining, quick service, fast casual and fine dining restaurants. Aloha POS can be used on fixed point of sale (POS) terminals,... Read More
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Aloha POS is a fully featured retail solution designed for all types of dining restaurants, including casual dining, quick service, fast casual and fine dining restaurants. Aloha POS can be used on fixed point of sale (POS) terminals,... Read More
 
Primaseller logo
 
Primaseller is a cloud-based retail management solution that helps users manage inventory and automate point of sale (POS) transactions. It is suitable for small and midsize retail buisinesses. The software enables retailers to manage... Read More
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Primaseller is a cloud-based retail management solution that helps users manage inventory and automate point of sale (POS) transactions. It is suitable for small and midsize retail buisinesses. The software enables retailers to manage... Read More

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CrunchTime logo
 
CrunchTime is a restaurant management solution designed for midsize and large restaurants which offers food-cost management, inventory management, labor management and dashboards within a suite. The solution is available in both cloud-based... Read More
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CrunchTime is a restaurant management solution designed for midsize and large restaurants which offers food-cost management, inventory management, labor management and dashboards within a suite. The solution is available in both cloud-based... Read More
 
ReServe Interactive logo
 
ReServe Interactive is a cloud-based restaurant management solution suitable for businesses of all sizes. ReServe Interactive enables users to manage multiple restaurant chains from a single location. ReServe Interactive’s dining... Read More
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ReServe Interactive is a cloud-based restaurant management solution suitable for businesses of all sizes. ReServe Interactive enables users to manage multiple restaurant chains from a single location. ReServe Interactive’s dining... Read More
 
OpenTable logo
 
OpenTable is a cloud-based restaurant management solution that enables restaurant managers to accept online reservations and optimize seating arrangements. It is suitable for restaurants of all sizes. OpenTable is available in two... Read More
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OpenTable is a cloud-based restaurant management solution that enables restaurant managers to accept online reservations and optimize seating arrangements. It is suitable for restaurants of all sizes. OpenTable is available in two... Read More
 
SimpleOrder logo
 
SimpleOrder is a cloud-based platform to manage multiple restaurant chains and suppliers through a single interface. The solution streamlines operational activities and manages inventory for restaurants, bakeries, bars, hotels and... Read More
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SimpleOrder is a cloud-based platform to manage multiple restaurant chains and suppliers through a single interface. The solution streamlines operational activities and manages inventory for restaurants, bakeries, bars, hotels and... Read More
 
SynergySuite for Restaurants logo
 
SynergySuite for Restaurants offers a suite of cloud-based software for restaurant management. It enables restaurant chains, pub groups and other multi-location facilities to manage daily operations. SynergySuite offers a suite of... Read More
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SynergySuite for Restaurants offers a suite of cloud-based software for restaurant management. It enables restaurant chains, pub groups and other multi-location facilities to manage daily operations. SynergySuite offers a suite of... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 13, 2017


When it comes to software, restaurants have many needs that are unique to the food service industry. For example, a restaurant may need software to manage food costing or food delivery. However, one key technology tool restaurants need is common to many types of retailers: the point of sale (POS) system.

The challenge for buyers looking for restaurant point of sale (POS) systems is that, although retail POS solutions abound, the majority available lack restaurant-specific features, such as tip tracking, order entry and recipe costing. To find a system with traditional POS functionality along with features to satisfy restaurant operation requirements, buyers usually turn to large retail suite vendors. We developed this buyer’s guide to help restaurant owners understand the market and begin their search to find the right POS systems for restaurants.

Here's what we'll cover:

What Is Restaurant Point of Sale Software?
Common Features of Restaurant Point of Sale Systems
Deployment Options
Market Trends to Understand

What Is Restaurant Point of Sale Software?

Systems exist for both large- and small-scale establishments to support some to all restaurant requirements, including:

  • Inventory
  • Point of sale
  • Accounts payable
  • Reservations

General ledger, accounts payable and accounts receivable are typical features of POS systems. Historically, customer relationship management (CRM) has played a small role in restaurant software, but social media is driving change and innovation in this area.

Inventory is perishable and in many cases replenished daily or even more often. Therefore, inventory management is a common requirement for buyers. Hazard analysis and critical control point (HACCP) management compliance are also important for regulatory and insurance purposes.

Restaurant POS systems should also be able to adjust to different menus and prices for different times of day, and many systems have reservation functionality that integrates with Web-based reservation services like OpenTable. Bars can often use the same systems as restaurants, but some owners may elect to use more specialized bar POS software systems.

Ordering screen in Revel POS

Ordering screen in Revel POS

Common Features of Restaurant Point of Sale Systems

In evaluating software, restauranteurs should evaluate the following functions to meet their unique requirements:

Tip tracking and time clock IRS regulations for tips are strict. The restaurant system needs to properly track, estimate and report tips for the IRS as well as state and local authorities if appropriate. The system must also track hours worked by the staff, track breaks and track compliance for juvenile workers.
Order entry For servers, the view of the restaurant system is the order entry and check handling system. With a handheld device or a kiosk station, the order must be quickly and correctly entered. The order entry system must also handle special orders.
Kitchen printing Once an order is entered, it must be printed or displayed in the kitchen. The system should split the order by kitchen station if appropriate. At the same time, the system will adjust inventory. Advanced systems will sequence the dishes so a table’s order is completed at the same time.
Check handling Checks should be generated by the ordering system. The check system should also suggest tip amounts. Quick service and fast food restaurants will have order entry and check handling integrated at the counter, table service will separate check printing and payment from order entry. Advanced systems will have table side check presentation and payment.
Spoilage reporting Restaurants have perishable inventory that must be tracked and documented. The system must identify expired inventory to be removed from stock and provide compliance documents.
Recipe costing Recipe costing is a key function for a restaurant system. The system must check recipes against inventory and labor costs to determine actual costs and profitability for each dish.
Reservations, queue management, seating If the restaurant takes reservations, the system must record the reservation, manage the queue and balance seating between servers. Advanced systems will send reminders to customers by text or email and will activate restaurant-provided pagers when seating is available for a party.
Menu management The menu management tracks dishes and prices. Advanced systems will also provide layout options and feature pictures. The menu system provides nutrition information and special dietary information where required.
Inventory management In addition to producing the spoilage reports, restaurant inventory software systems track inventory use and costs including economic reordering points. It should also produce management reports to help detect theft and over-portioning.
Inventory receiving Restaurants can receive inventory multiple times a day. Fresh inventory can also vary in price frequently. The system should accept advance shipment notice (ASN) reports from suppliers and prepare inventory receiving reports to confirm amounts and prices.
Customer relationship management Newer restaurant systems can send targeted offers to customers by email and text messages. The system must have a way for customers to “opt out” of future offers.

Deployment Options

Many small restaurants just need a basic restaurant management software system to run payments like a cash register would. Typically, these types of buyers will use small business accounting software like QuickBooks or standalone POS applications. But some buyers seek more advanced features such as integrated inventory management, customer relationship management, food costing and more. These buyers should consider a retail software suite with restaurant-specific features such as Aloha by NCR/Radiant Systems.

Home screen in Clover POS

Home screen in Clover POS

Software buyers for larger restaurant chains are typically looking for scalable solutions with sales reporting features, a centralized pricing structure and robust inventory management. Systems like NCR or NetSuite would meet this requirements.

Market Trends to Understand

POS systems for restaurants is a market that is continually changing and influenced by mobile, consumer-facing technology. Here are two trends to keep in mind as buyers begin on the restaurant software search:

Consumer-facing technology. Restaurants are beginning to integrate iPad and consumer technology into the dining experience to meet client demands for faster checkouts, easier payment options with suggested gratuities, and entertainment such as gaming. In June 2012, the Wall Street Journal released a report about iPad apps that restaurants are rolling out to customers. Diners can order meals, pay bills or play games from these devices.

Servers using tablet hardware. In addition to consumer-facing iPad technology, we’re seeing an increase in iPads and mobile devices for line busting in quick service restaurant environments. Servers are using apps for iPhones, tablets, and other mobile devices to take orders in high-throughput restaurant locations. For more, see our guide on POS systems for mobile devices.

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