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Restaurants POS Systems


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TouchBistro Restaurant POS logo
 
Touch Bistro offers an easy to use an iPad-based Point-of-Sale system that enables staff to bring the register to each table. Used in over 25 countries, the system is a good fit for both smaller restaurants and large chains.
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Touch Bistro offers an easy to use an iPad-based Point-of-Sale system that enables staff to bring the register to each table. Used in over 25 countries, the system is a good fit for both smaller restaurants and large chains.
 
Lavu iPad POS logo
 
Restaurants, bars, liquor stores, and nightclubs can benefit from the sleek interface and robust tools offered by Lavu's iPad-based Point of Sale. It offers users free 24/7 support and upgrades without a contract.
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Restaurants, bars, liquor stores, and nightclubs can benefit from the sleek interface and robust tools offered by Lavu's iPad-based Point of Sale. It offers users free 24/7 support and upgrades without a contract.
 
Toast POS logo
 
Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
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Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
 
Lightspeed Restaurant logo
 
The newest POS offering from Lightspeed, aptly named Lightspeed Restaurant, delivers the same interface found in their flagship product for retail stores. Since it’s cloud-based, management can create schedules and track labor,... Read More
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The newest POS offering from Lightspeed, aptly named Lightspeed Restaurant, delivers the same interface found in their flagship product for retail stores. Since it’s cloud-based, management can create schedules and track labor,... Read More
 
Breadcrumb logo
 
Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
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Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More

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COMCASH Retail ERP logo
 
Comcash offers restaurants a complete POS and CRM system, as well as a powerful inventory management program. Easily integrate employee data and gain insight about your customers for targeted emails.
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Comcash offers restaurants a complete POS and CRM system, as well as a powerful inventory management program. Easily integrate employee data and gain insight about your customers for targeted emails.
 
Maitre'D POS logo
 
Maitre’D POS is a food service POS system designed with the needs of both fine dining restaurants and quick service cafes in mind. Features include inventory management and reporting, and the system works on multiple platforms.
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Maitre’D POS is a food service POS system designed with the needs of both fine dining restaurants and quick service cafes in mind. Features include inventory management and reporting, and the system works on multiple platforms.
 
Clover POS logo
 
Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
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Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
 
Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Restaurant Manager POS logo
 
Restaurant Manager is a POS solution for a variety of operations, from QSR to sit-down restaurants. Can be accessed remotely via the Internet, as well as on mobile devices. Includes a loyalty program and inventory management.
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Restaurant Manager is a POS solution for a variety of operations, from QSR to sit-down restaurants. Can be accessed remotely via the Internet, as well as on mobile devices. Includes a loyalty program and inventory management.

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Sellsy logo
 
Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
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Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail. The... Read More
 
Tab King logo
 
Tab King is a retail solution that features integrated point of sale, automated inventory management, customer management and analytics. Hardware, software and support are all included in the purchase price.  Suitable for bars, restaurants... Read More
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Tab King is a retail solution that features integrated point of sale, automated inventory management, customer management and analytics. Hardware, software and support are all included in the purchase price.  Suitable for bars, restaurants... Read More
 
POSsible POS Restaurant logo
 
POSsible POS is an end-to-end point of sale system specifically designed for the restaurant and bar/nightclub service industries. It’s used by food trucks, pizza shops, quick service restaurants, and many others. The system also... Read More
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POSsible POS is an end-to-end point of sale system specifically designed for the restaurant and bar/nightclub service industries. It’s used by food trucks, pizza shops, quick service restaurants, and many others. The system also... Read More
 
Pomodo Tech POS logo
 
A fully customizable retail solution, Pomodo Tech POS provides a modular solution that is available as web-based, on-premise, as well as a hybrid cloud-based model. The cloud-based version of the system can be accessed from any Internet-capable... Read More
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A fully customizable retail solution, Pomodo Tech POS provides a modular solution that is available as web-based, on-premise, as well as a hybrid cloud-based model. The cloud-based version of the system can be accessed from any Internet-capable... Read More
 
eZ-Az! logo
 
eZ-AZ! Point of Sale (POS) is a simple point of sale system for general retail stores, pawn shops, salons, restaurants, pubs, etc. The product has been on the market since 2003 and is suited for single stores. It includes point of... Read More
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eZ-AZ! Point of Sale (POS) is a simple point of sale system for general retail stores, pawn shops, salons, restaurants, pubs, etc. The product has been on the market since 2003 and is suited for single stores. It includes point of... Read More

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Aloha POS logo
 
Aloha POS is a fully featured retail solution designed for all types of dining restaurants, including casual dining, quick service, fast casual and fine dining restaurants. Aloha POS can be used on fixed point of sale (POS) terminals,... Read More
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Aloha POS is a fully featured retail solution designed for all types of dining restaurants, including casual dining, quick service, fast casual and fine dining restaurants. Aloha POS can be used on fixed point of sale (POS) terminals,... Read More
 
All in One Restaurant Solutions logo
 
All in One Restaurant Solutions is a point of sale (POS) system designed for full service and quick-serve restaurants, especially those operating takeout or delivery operations. All in One Restaurant Solutions offers typical POS capabilities... Read More
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All in One Restaurant Solutions is a point of sale (POS) system designed for full service and quick-serve restaurants, especially those operating takeout or delivery operations. All in One Restaurant Solutions offers typical POS capabilities... Read More
 
KAEM Restaurant Management logo
 
KAEM Technology’s Restaurant Management System is an integrated restaurant software solution. KAEM offers numerous products across many industries, and this restaurant management system combines those applicable into a cohesive system. Modules... Read More
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KAEM Technology’s Restaurant Management System is an integrated restaurant software solution. KAEM offers numerous products across many industries, and this restaurant management system combines those applicable into a cohesive system. Modules... Read More
 
Bevo POS by Benseron logo
 
Benseron is a restaurant and hospitality technology company that helps restaurant and retail store owners manage and grow their businesses. Benseron offers desktop and mobile POS systems and scales to adjust to a client’s needs. Bevo POS from... Read More
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Benseron is a restaurant and hospitality technology company that helps restaurant and retail store owners manage and grow their businesses. Benseron offers desktop and mobile POS systems and scales to adjust to a client’s needs. Bevo POS from... Read More
 
TeamPOS ­- Hospitality Edition logo
 
TeamPOS - Hospitality Edition is an on-premise point of sale (POS) system designed for the food service industry. Key features include an optional cloud-based reporting module and a back-of-house display feature. This product features... Read More
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TeamPOS - Hospitality Edition is an on-premise point of sale (POS) system designed for the food service industry. Key features include an optional cloud-based reporting module and a back-of-house display feature. This product features... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: April 29, 2017


When it comes to software, restaurants have many needs that are unique to the food service industry. For example, a restaurant may need software to manage food costing or food delivery. However, one key technology tool restaurants need is common to many types of retailers: the point of sale (POS) system.

The challenge for buyers looking for restaurant point of sale (POS) systems is that, although retail POS solutions abound, the majority available lack restaurant-specific features, such as tip tracking, order entry and recipe costing. To find a system with traditional POS functionality along with features to satisfy restaurant operation requirements, buyers usually turn to large retail suite vendors. We developed this buyer’s guide to help restaurant owners understand the market and begin their search to find the right POS systems for restaurants.

Here's what we'll cover:

What Is Restaurant Point of Sale Software?
Common Features of Restaurant Point of Sale Systems
Deployment Options
Market Trends to Understand

What Is Restaurant Point of Sale Software?

Systems exist for both large- and small-scale establishments to support some to all restaurant requirements, including:

  • Inventory
  • Point of sale
  • Accounts payable
  • Reservations

General ledger, accounts payable and accounts receivable are typical features of POS systems. Historically, customer relationship management (CRM) has played a small role in restaurant software, but social media is driving change and innovation in this area.

Inventory is perishable and in many cases replenished daily or even more often. Therefore, inventory management is a common requirement for buyers. Hazard analysis and critical control point (HACCP) management compliance are also important for regulatory and insurance purposes.

Restaurant POS systems should also be able to adjust to different menus and prices for different times of day, and many systems have reservation functionality that integrates with Web-based reservation services like OpenTable. Bars can often use the same systems as restaurants, but some owners may elect to use more specialized bar POS software systems.

Ordering screen in Revel POS

Ordering screen in Revel POS

Common Features of Restaurant Point of Sale Systems

In evaluating software, restauranteurs should evaluate the following functions to meet their unique requirements:

Tip tracking and time clock IRS regulations for tips are strict. The restaurant system needs to properly track, estimate and report tips for the IRS as well as state and local authorities if appropriate. The system must also track hours worked by the staff, track breaks and track compliance for juvenile workers.
Order entry For servers, the view of the restaurant system is the order entry and check handling system. With a handheld device or a kiosk station, the order must be quickly and correctly entered. The order entry system must also handle special orders.
Kitchen printing Once an order is entered, it must be printed or displayed in the kitchen. The system should split the order by kitchen station if appropriate. At the same time, the system will adjust inventory. Advanced systems will sequence the dishes so a table’s order is completed at the same time.
Check handling Checks should be generated by the ordering system. The check system should also suggest tip amounts. Quick service and fast food restaurants will have order entry and check handling integrated at the counter, table service will separate check printing and payment from order entry. Advanced systems will have table side check presentation and payment.
Spoilage reporting Restaurants have perishable inventory that must be tracked and documented. The system must identify expired inventory to be removed from stock and provide compliance documents.
Recipe costing Recipe costing is a key function for a restaurant system. The system must check recipes against inventory and labor costs to determine actual costs and profitability for each dish.
Reservations, queue management, seating If the restaurant takes reservations, the system must record the reservation, manage the queue and balance seating between servers. Advanced systems will send reminders to customers by text or email and will activate restaurant-provided pagers when seating is available for a party.
Menu management The menu management tracks dishes and prices. Advanced systems will also provide layout options and feature pictures. The menu system provides nutrition information and special dietary information where required.
Inventory management In addition to producing the spoilage reports, restaurant inventory software systems track inventory use and costs including economic reordering points. It should also produce management reports to help detect theft and over-portioning.
Inventory receiving Restaurants can receive inventory multiple times a day. Fresh inventory can also vary in price frequently. The system should accept advance shipment notice (ASN) reports from suppliers and prepare inventory receiving reports to confirm amounts and prices.
Customer relationship management Newer restaurant systems can send targeted offers to customers by email and text messages. The system must have a way for customers to “opt out” of future offers.

Deployment Options

Many small restaurants just need a basic restaurant management software system to run payments like a cash register would. Typically, these types of buyers will use small business accounting software like QuickBooks or standalone POS applications. But some buyers seek more advanced features such as integrated inventory management, customer relationship management, food costing and more. These buyers should consider a retail software suite with restaurant-specific features such as Aloha by NCR/Radiant Systems.

Home screen in Clover POS

Home screen in Clover POS

Software buyers for larger restaurant chains are typically looking for scalable solutions with sales reporting features, a centralized pricing structure and robust inventory management. Systems like NCR or NetSuite would meet this requirements.

Market Trends to Understand

POS systems for restaurants is a market that is continually changing and influenced by mobile, consumer-facing technology. Here are two trends to keep in mind as buyers begin on the restaurant software search:

Consumer-facing technology. Restaurants are beginning to integrate iPad and consumer technology into the dining experience to meet client demands for faster checkouts, easier payment options with suggested gratuities, and entertainment such as gaming. In June 2012, the Wall Street Journal released a report about iPad apps that restaurants are rolling out to customers. Diners can order meals, pay bills or play games from these devices.

Servers using tablet hardware. In addition to consumer-facing iPad technology, we’re seeing an increase in iPads and mobile devices for line busting in quick service restaurant environments. Servers are using apps for iPhones, tablets, and other mobile devices to take orders in high-throughput restaurant locations. For more, see our guide on POS systems for mobile devices.

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