Jolt Software


 

Jolt is a human resources (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use and customize the program to meet their needs.

Core functions include personnel tracking, audit management, learning management, performance review, goal management, time and attendance and employee scheduling offered within an integrated suite. Employee scheduling and time and attendance can be purchased as stand-alone applications as well. Users also have access to a checklist of daily tasks to be completed by employees on shift. Inspection forms may be produced for management to review standards. Training information, employee announcements, and HR issues are also manageable through Jolt.

Jolt is both browser agnostic and downloadable onto private servers. The software can be accessed via mobile devices and desktop computers to manage single or multiple business locations.

 

Jolt - Checklists within schedule
 
  • Jolt - Checklists within schedule
    Checklists within schedule
  • Jolt - Checklist customization
    Checklist customization
  • Jolt - Email & text notifications
    Email & text notifications
  • Jolt - Blocked clock punches
    Blocked clock punches
  • Jolt - Multiple calendars
    Multiple calendars
Supported Operating System(s):
Web browser (OS agnostic)

138 Reviews of Jolt

 

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Software Advice Reviews (2)
More Reviews (136)

Showing 1-2 of 2

Duncan from Air General
Specialty: Transportation

August 2016

August 2016

Definitely task management software worth consideration.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The actual process of building a checklist or form is quite simple. The vendor is very responsive to requests and eager to assist.

Likes Least

There's nothing negative about the vendor. They are really great to work with. Since I am not using all the features the home screen seems cluttered. Perhaps it's just me getting used to where everything is. A few things that i didn't like have already been corrected by the developers. I only have some minor format issues. The overall product is well thought out.

Recommendations

It's hard to evaluate all the products out there. It takes time to enter your forms, then use them enough to get 'a feel' for them. I put put this product on your short list.

 
 

Frank from Air General, Inc.
Specialty: Transportation

August 2016

August 2016

Great Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Vendor has been great to work with, understands the product and uses, very repsonsive.

Likes Least

Product does not fit 100% for our needs, but it seems future features are being worked on.

Recommendations

Give them a call and listen to their demo, they will likely surprise you.

 
 
 
Showing 1-20 of 136

Ashley from Chick-fil-A Montrose
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The Jolt Software has changed the day to day operations of our store for the better!

Ease-of-use

Functionality

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Faster scheduling, easily accessible checklist, bluetooth printer

Pros

It's easy to use with so many options to be able to use at our store. We went from using so much paper to using iPads. Scheduling is so much easier and takes way less time than any other software that I have used.

Cons

Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved.

Source: Capterra
 

Kim from Wara Sushi / Wialdi Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Found the instructions and support functions excellent and made it easy to navigate awesome support

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Simplified training and instructional access for staff
Labeling is excellent and set up simple

Pros

Ease of set up and the customer support staff have been awesome I also love the attached labels system and would love to upgrade to the probe thermometer when my client is ready

Cons

Labels printed are enormous when compared to day dot labels and dissolveable stickers would make it amazing

Source: Capterra
 

Meredith from Pets & Company
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Too Many Bugs & Customer Support is not helpful

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Functionality

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Getting HR paperwork to be electronic

Pros

Having our checklists, manuals, and on boarding HR documentation paperless. Reviewing the documents and keeping tabs on employee performance in one place with out paper has been by far the best feature of this app.

Cons

The schedule can't be seen by the entire staff, they have to be assigned that role in order to see the schedule. Once the schedule is published you can't go back to see requested time off. The software needs an update and has more than a few glitches, it's really pricy too.

Source: Capterra
 

lakhi from Brar's

June 2017

June 2017

All-in-one tool for operations

Ease-of-use

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Pros

Very user-friendly, easy of accessibility (cloud), and constant updates make this software great for growth.

Cons

No Integrations!? No open API? It would be great to have the scheduling module integrate with our POS system to give us live labour for instance.

Source: Capterra
 

Derek from Chick-fil-A Howland Commons

June 2017

June 2017

I'm 43 and it's easy for me to use!

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Pros

I like the ease of scheduling. It makes us quick for our scheduler which allows us to focus on our guest and not be bogged down with office work.

Cons

Not having the hours of your team available when you click on them. This would help when you are in weekly view and by role.

Source: Capterra
 

Ryan from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Jolt has helped us create accountability in specific areas of the business.

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Labels and one consolidated place for checklists.

Pros

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

Cons

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Source: Capterra
 

Luke from Chick-fil-A Garners Ferry
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Streamlined Management Processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.

Pros

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Cons

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Source: Capterra
 

Kevin from Columbus Zoo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Intuitive to setup and use. Customer service and training staff are absolutely amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The fixed price per month per location saves money without constantly monitoring the budget. I had enough of the activating/deactivating locations and employees to save costs during non-peak times. We switched vendors and cut our costs by 200% plus we added functionality at the same time. That's a rare win-win.

Jolt is a software suite not just one software package. We have consolidated many daily operating functions into one product suite which not only saves money but gives the day-to-day users a consistent platform.

Cons

It would be great if managers could receive notifications about time off requests and other approvals through text and/or email messages. The push notifications work but some managers would prefer another delivery method like text/email.

Source: Capterra
 

Randy from Burger Barons

May 2017

May 2017

I love the various ways Jolt makes follow up easier

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

It's very easy to follow up on schedules, product labels, and completed checklists. I also like that I can add training material as needed.

Cons

equipment is a little pricey. At least in the beginning. Sometimes my downloaded videos wont play on the tablet

Source: Capterra
 

Matthew from Stoby's

May 2017

May 2017

Phenomenal tool that makes my life easier.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

The thing I love most about jolt is it's versatility. It's ease of use on the back end and for my employees is wonderful. Really just makes every aspect of our restaurant run a little smoother.

Cons

I wish there was a way to put menu test into the system where the results would automatically be calculated.

Source: Capterra
 

Brandon from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

The software and support are top-notch. Tim and the Team are GREAT.

Ease-of-use

Functionality

Product Quality

Customer Support

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Enhanced organization, productivity and restaurant environment.

Pros

Very easy to set-up and use. From checklists to labels. Once set-up and implemented it is very easy for your team to use even if they are not technologically savvy!

Cons

The ONLY things that I would want added/changed is some form of advanced logbook. Like a "Google Doc/Spreadsheet" Type format, that all leaders could record in and see the entire log (for example - guest complaints). And/or an easy way to retrieve and look at completed forms from the iPad.

Source: Capterra
 

Chad from Chick-fil-A at Yukon
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

This stuff is incredibly valuable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Overall, Jolt is fantastic. There is a bit of a learning curve on some features, but the overall functionality is worth the work put into it.

Pros

Creates accountability, productivity, consistency. This is a wonderful tool.

Cons

Startup price is a bit high, and learning curve for team adaptation is a bit difficult. But isn't everything that's worth it?

Source: Capterra
 

Somer from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great choice for our team!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Jolt has greatly simplified our day dot process and made it more productive and easy to use for everyone. The forms and checklists are also being used more than they ever were on paper. With paper lists we were always losing them and didn't have a good filing system. Jolt solves all those issues, as well as offers options for greater organization and productivity than we ever had before. And Jolt's customer service is amazing! Whenever I've emailed them with a question they respond within the hour, sometimes within minutes. I cannot express how important good customer service is to me, and they have definitely earned my loyalty with this quality! Highly recommend!

Pros

I like that everything is in one place and easily accessible for the whole team!

Cons

I wish it was a bit clearer on how to set repetitions. It's a little confusing.

Source: Capterra
 

Amairani from Chick-fil-A
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Jolt Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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A very helpful tool that we use is the label function and creating list. Recently, we have really enjoyed scheduling a business quarterly review and learning what more we can do with using Jolt.

Pros

Labels , Lists, Schedule

Cons

n/a

Advice to Others

When doing the schedule, when we want to print out the schedule it would be nice to provide the times that other employees cannot work.

Source: Capterra
 

Johnathan from Chick-fil-A

April 2017

April 2017

Kitchen Software

Ease-of-use

Functionality

Product Quality

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Value for Money

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Jolt has helped us keep compliant with date labeling, ease of use for team members, buy-in from team and ownership of list to complete tasks. It has cut down on paper list everywhere or announcements on back of door. Jolt allows us to put it all in the platform and be seen on multiple devises at once.

Source: Capterra
 

Nicholai from Ian's Pizza on State
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Ian's Pizza on State St.

Ease-of-use

Functionality

Product Quality

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We transitioned into Jolt back in December. It was a great checklist platform that we have been looking for awhile now. We would have signed up based on the checklist feature along. The scheduling feature is just icing on the cake! Also, the labeling feature has really streamlined our in-house prep and have helped us with FIFO'ing.

The customer support team has been very helpful with the transition. If we have questions, they get back to us immediately. They also listen to our feedback and make adjustments to make the overall experience better. Kudos to them!

Pros

The ease of the checklist and labeling features.

Cons

Scheduling can kind of flake out. Sometimes the cloud doesn't keep up with what we are trying to do.

Advice to Others

Use the bulk imports! It makes things a lot easier.

Source: Capterra
 

Lauren from Chick-fil-A

April 2017

April 2017

Easy to use... easy to get help

Ease-of-use

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The Jolt App has been very easy to use, and when it seems like it's not, it is easy to get help. It also has helped to increase efficiency when all the check lists, training materials and labels are at your fingertips.

Source: Capterra
 

Breyana from Chick-fil-a

April 2017

April 2017

Very Satisfied

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

I was at first a little worried about starting with Jolt. After speaking with a couple of people that work with jolt, they were extremely patient and detail oriented with explaining everything concerning their software. Our company has been using it for a couple of weeks, and we are enjoying it greatly!

Source: Capterra
 

Heather from Chick-fil-A Northlake Blvd

April 2017

April 2017

Chick-fil-A Northlake

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We had a great experience! Customer support representative and the Jolt team are always ready to answer any questions and the software is advancing our store and it's potential. It is a great accountability tool for our business as well.

Pros

I love that you can create all sorts of list and forms and also make them each a different item type.

Cons

I wish I could access the information tab and the "+" sign on Jolt lyte.

Advice to Others

I would love to see more options on the app for Iphones

Source: Capterra
 

Jamie from Chick-fil-A

April 2017

April 2017

Accountability and effectiveness

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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We have been using Joel for about two months now, and our restaurant has changed so much during that time. It has given our managers a great sense of accountability, in that they can now hold team members accountability for things that they said they did no items get missed because they have to be checked off, no items get done poorly because some items have pictures that need to be taken. It is really helped turn our staff into a better functioning unit.

Source: Capterra