Jolt Software


 

Jolt is a human resources (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use and customize the program to meet their needs.

Core functions include personnel tracking, audit management, learning management, performance review, goal management, time and attendance and employee scheduling offered within an integrated suite. Employee scheduling and time and attendance can be purchased as stand-alone applications as well. Users also have access to a checklist of daily tasks to be completed by employees on shift. Inspection forms may be produced for management to review standards. Training information, employee announcements, and HR issues are also manageable through Jolt.

Jolt is both browser agnostic and downloadable onto private servers. The software can be accessed via mobile devices and desktop computers to manage single or multiple business locations.

 

Jolt - Checklists within schedule
 
  • Jolt - Checklists within schedule
    Checklists within schedule
  • Jolt - Checklist customization
    Checklist customization
  • Jolt - Email & text notifications
    Email & text notifications
  • Jolt - Blocked clock punches
    Blocked clock punches
  • Jolt - Multiple calendars
    Multiple calendars
Supported Operating System(s):
Web browser (OS agnostic)

151 Reviews of Jolt

 

Start your review of Jolt

Click to start
http://www.softwareadvice.com/audit/jolt-review/
Software Advice Reviews (3)
More Reviews (148)

Showing 1-3 of 3

Aubrey from Fiesta Fun Family Fun Center
Specialty: Hospitality / Travel
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great step to take!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great for training and lists. Love the emails when something isn't getting done or is overdue. Great for the cost!

Cons

Time clock not having a "break" feature. Setting could be more in depth of what people can see. Like we only have 1 person that schedules and does payroll but that setting is the same one we need our managers on to see the full schedule but they aren't allowed to see pay grades of other staff.

 
 

Duncan from Air General
Specialty: Transportation

August 2016

August 2016

Definitely task management software worth consideration.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The actual process of building a checklist or form is quite simple. The vendor is very responsive to requests and eager to assist.

Likes Least

There's nothing negative about the vendor. They are really great to work with. Since I am not using all the features the home screen seems cluttered. Perhaps it's just me getting used to where everything is. A few things that i didn't like have already been corrected by the developers. I only have some minor format issues. The overall product is well thought out.

Recommendations

It's hard to evaluate all the products out there. It takes time to enter your forms, then use them enough to get 'a feel' for them. I put put this product on your short list.

 
 

Frank from Air General, Inc.
Specialty: Transportation

August 2016

August 2016

Great Start

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Vendor has been great to work with, understands the product and uses, very repsonsive.

Likes Least

Product does not fit 100% for our needs, but it seems future features are being worked on.

Recommendations

Give them a call and listen to their demo, they will likely surprise you.

 
 
 
Showing 1-20 of 148

Jeff from Lancaster Cupcake
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

The program is great once you take the time to build your forms and lists and add you company docs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It replaces loads of paper and binders full of company docs and trading manuals.

Pros

Allows for a single employee operating system. It becomes the go to for everything from clocking in to training to everyday KPI tracking.

Cons

There are no intergrations. So the data that is filled out in Jolt stays in Jolt and needs to be manually extracted to be useful for inventory, job performance, KPI tracking...

Adding intergrations like Google Apps and QuickBooks would make Jolt the ultimate tool.

Source: Capterra
 

Alyssa from Cluck N Cleaver
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Easy to use, tech support are AMAZING. Love the functionality of it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love all the different types of lists you can do. Schedule templates are really easy to do the schedule quickly

Pros

Once you have learned everything it has to offer it is amazing. Scheduling is a breeze. I love the list aspect to keep my crew on the right track for cleaning/open and closing lists. Customer rep is always available. I love how quickly he gets back to me about questions I have and is so nice and understanding.
I do not have many bad things to say. It was a little difficult to get us to but once I was trained it has been awesome.

Source: Capterra
 

Erica from Smoothie King

August 2017

August 2017

My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Cons

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

Source: Capterra
 

Steve from SAC
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Outstanding & solving our schedule problems.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Profitable results & ease of managing emp's.

Pros

The results. We are saving up to 80 hrs per week over our previous scheduling process (35 Emp - retail). Once it was set up, the ease of going week to week, making changes, interacting w Emp's through the app has made a big, positive difference. Additionally, the Jolt Team helps you set up & learn quickly. They do outstanding work in my experience.

Though I own the business, I now open w 1 other, have reduced staff (including mgt) & I can reward diligent, productive emp's w avail hours. No one will watch your business like you do - Jolt lets me do that. We are also implementing other Jolt features now, for better control of work quality.

Glad to have found Jolt!

Cons

Some future features will help us in our application, but our method in Jolts existing functions work fine.

Source: Capterra
 

BRIAN from DAIRY QUEEN
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

CUSTOMER SERVICE IS TOP NOTCH.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

NO NEED FOR PAPER ANYTHING.

Pros

IT HAS STREAMLINED MY QSR BUSINESS AND HAS 100% ACCOUNTABILTY TO MY STAFF. LOVE THE TIME STAMPS AND NAME STAMPS.

Cons

IT COULD BE A LITTLE MORE FLEXIBLE IN SOME INSTANCES. OVERALL REALLY GOOD. I FEEL THE DEVELOPMENT TEAM IS WORKING ON EXPANDING IDEAS.

Source: Capterra
 

Eric from Culver's
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

The app has really helped the efficiency of our restaurant and the customer support is awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has made our restaurant much more efficient.

Pros

How easy it is to work with. Our team loves working with the checklist and earning the points. Setting up checklists is extremely easy. Love the bluetooth thermometer!

Cons

We wish the checklist could be subdivided within the checklists- meaning that if the checklist as a whole only needs to be done once per week, but some of the categories need to be done more than once per week, that can be done within the checklist.

Source: Capterra
 

Cyrus from Ocean Park Corporation
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

Speedy Deployment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

just begin using, to be verified

Pros

1. Ease to use
2. Fast Deployment
3. Support Offline mode (iPad)
4. Custom made for inspection
5. Easy to share manual

Cons

1. Lack of user right control on web console (especially on privilege setting for checklist, somehow to follow up user is not iPad user)
2. Lack of API for system integration
3. AD authentication
4. Upload file on web / select photo on mobile device (instead of taking)
5. Weak on data analysis (Browse List / Grid View can't be filtered by content of checklist)
6. Empower the iPhone version (list beta)
7. (List) Location check-in by GPS or iBeacon
8. Review / Approval progress on checklist

Source: Capterra
 

Craig from East Madison Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Jolt has saved me money and given me Peace of mind.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saved tons of labor hours avoiding day dots.

Pros

Ease of printing labels. Employees love doing the electronic checklists! They get very excited when it populates.

Cons

Wish I could manually adjust employees availability for them. Some of my employees don't have email.

Source: Capterra
 

Ashley from Chick-fil-A Montrose
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

The Jolt Software has changed the day to day operations of our store for the better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Faster scheduling, easily accessible checklist, bluetooth printer

Pros

It's easy to use with so many options to be able to use at our store. We went from using so much paper to using iPads. Scheduling is so much easier and takes way less time than any other software that I have used.

Cons

Sometimes a little glitchy with both apps and the website. I have had days where the lite app has crashed and we weren't able to find our schedule; however, it was quickly resolved.

Source: Capterra
 

Kim from Wara Sushi / Wialdi Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Found the instructions and support functions excellent and made it easy to navigate awesome support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Simplified training and instructional access for staff
Labeling is excellent and set up simple

Pros

Ease of set up and the customer support staff have been awesome I also love the attached labels system and would love to upgrade to the probe thermometer when my client is ready

Cons

Labels printed are enormous when compared to day dot labels and dissolveable stickers would make it amazing

Source: Capterra
 

Meredith from Pets & Company
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Good HR & Scheduling App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Getting HR paperwork to be electronic

Pros

Having our checklists, manuals, and on boarding HR documentation paperless. Reviewing the documents and keeping tabs on employee performance in one place with out paper has been by far the best feature of this app.

Cons

the software could use some updating and still has a few glitches

Source: Capterra
 

lakhi from Brar's

June 2017

June 2017

All-in-one tool for operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user-friendly, easy of accessibility (cloud), and constant updates make this software great for growth.

Cons

No Integrations!? No open API? It would be great to have the scheduling module integrate with our POS system to give us live labour for instance.

Source: Capterra
 

Derek from Chick-fil-A Howland Commons

June 2017

June 2017

I'm 43 and it's easy for me to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of scheduling. It makes us quick for our scheduler which allows us to focus on our guest and not be bogged down with office work.

Cons

Not having the hours of your team available when you click on them. This would help when you are in weekly view and by role.

Source: Capterra
 

Ryan from Chick-fil-A
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Jolt has helped us create accountability in specific areas of the business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Labels and one consolidated place for checklists.

Pros

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

Cons

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Source: Capterra
 

James from That's A Some Pizza
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Easy to use, intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy scheduling, less paper waste, much better labeling, task timers, and so much more

Pros

Going almost paperless is so awesome, lable machine is really helpful too. Using cleaning task sheets is extremely easy as well. Easy to hold people accountable.

Cons

Occasionally some of the features on the iPhone aren't available on the iPad and vise versa. It's weird that the iPad app doesn't have employee schedules

Source: Capterra
 

Michael from The Lumberyard Bike Park
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

An indispenible part of our service excellence!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less micromanaging. More productive staff.

Pros

This product really helps us optimize our retail staff productivity and remain engaged in their jobs. Task are easy to manage once everything is set up.

Cons

Would love a feature to more easily manage maintenance schedules on a large number customer equipment (ie. rental bikes).

Source: Capterra
 

Luke from Chick-fil-A Garners Ferry
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Streamlined Management Processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.

Pros

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Cons

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Source: Capterra
 

Kevin from Columbus Zoo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Intuitive to setup and use. Customer service and training staff are absolutely amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fixed price per month per location saves money without constantly monitoring the budget. I had enough of the activating/deactivating locations and employees to save costs during non-peak times. We switched vendors and cut our costs by 200% plus we added functionality at the same time. That's a rare win-win.

Jolt is a software suite not just one software package. We have consolidated many daily operating functions into one product suite which not only saves money but gives the day-to-day users a consistent platform.

Cons

It would be great if managers could receive notifications about time off requests and other approvals through text and/or email messages. The push notifications work but some managers would prefer another delivery method like text/email.

Source: Capterra
 

Randy from Burger Barons

May 2017

May 2017

I love the various ways Jolt makes follow up easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very easy to follow up on schedules, product labels, and completed checklists. I also like that I can add training material as needed.

Cons

equipment is a little pricey. At least in the beginning. Sometimes my downloaded videos wont play on the tablet

Source: Capterra
 

Matthew from Stoby's

May 2017

May 2017

Phenomenal tool that makes my life easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The thing I love most about jolt is it's versatility. It's ease of use on the back end and for my employees is wonderful. Really just makes every aspect of our restaurant run a little smoother.

Cons

I wish there was a way to put menu test into the system where the results would automatically be calculated.

Source: Capterra