Domo Software


 

Domo is a fully cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solutions. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible on Windows or Mac platforms, iPad tablets, and on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time, up-to-date dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo's key selling points include interactive visualization tools and instant access to company-wide data via customized dashboards.

Pricing is offered on an annual subscription basis, and depends upon the number of users that need access.

 

Domo - Domo Sales Dashboard Example
 
  • Domo - Domo Sales Dashboard Example
    Domo Sales Dashboard Example
  • Domo - Domo on iPhone and iPad
    Domo on iPhone and iPad
  • Domo - Domo Reps Scorecard Details
    Domo Reps Scorecard Details
  • Domo - Domo Admin View
    Domo Admin View
  • Domo - Domo Playbook and Collections
    Domo Playbook and Collections
  • Domo - Domo Card Details Example
    Domo Card Details Example
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

39 Reviews of Domo

 

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Software Advice Reviews (13)
More Reviews (26)

Showing 1-13 of 13

David from DLau Snaps
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

OK Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Layout is intuitive and easy to upload data. When making graphs, it is an easy drag-and-drop. Would say these are the main pros...

Cons

Cannot do SQL runs. Makes it heavily reliant on your engineering team to retrieve data. Also, graphs are not visually appealing

 
 

heather harrington from Manpow
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Domo is a Scam

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You will Enter into a contract where they promise one thing, and then their pricing will change. I have had to pay more and more money! And now you have to buy the platform (20k+) pay for users at 2k each, and then NOW they are making you pay for the connectors as of last month, so I can't add any more stuff!

Oh and it crashes all the time, and there is virtually no support. The only support you have to pay 200 bucks an hour for! SCAM

Pros

Easy to use and figure out. Great way to have all of your stuff in one place

Cons

no customer support unless you pay more. and they nickel and dime you more and more each month.

Advice to Others

Dont do it

 
 

Julie from ncgCARE
Specialty: Healthcare / Social Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Excellent BI Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our organization introduced DOMO into our organization in 2014 and it has been instrumental in making business decisions. The product itself is intuitive, attractive, and robust. There are a number of data sources that already have API links making it easy and seamless to feed data into DOMO from other SaaS products.

Pros

Key Performance Indicators, Mobile App, Alert System when metrics fall below a programmed number, integrated chat about specific cards, and customer support is bar-none! DOMO has made an easy platform to write and edit reports.

Cons

When we went live with DOMO we were not able to fully optimize and leverage the information that the analytics provided due to the software not being HIPAA compliant. However, in recent months DOMO has engaged in a BAA which has allowed us to pull back the proverbial curtain and really dig into our data to influence important changes in our organization.

Advice to Others

Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports.

 
 

Sean from Brunswick News
Specialty: Media & Communications
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Domo'd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Domo for almost a year now. The product can quickly connect to most data sources and has some great visualizations. Their strength is in dashboarding. They call each view a card. We had several use cases up front that we started with, and we will quickly up and running. We hired their professional services to help with the implementation, however they were probably not worth the money we spent on them. As with any data consultant they didn't understand our environment well and sent us in the wrong direction a few times. As for our own abilities, if you have someone who is familiar with SQL you should be good to go. They are still relatively new so there are hiccups along the way but it's a great product overall.

Pros

Quickly connect to data, great visualization, relatively easy to learn for developers

Cons

Professional services, and product governance from an IT perspective

 
 

Eric from AppDirect
Specialty: Software / Technology

May 2016

May 2016

The future of cloud analytics

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Domo's vision of analytics is that data from many SaaS apps can be aggregated, analyzed, and visualized in a single system. It aims to make analytics the new water cooler of company discussion, replacing slack or chatter as the main company chat app. It's visualizations, while less sophisticated than Tableau/Qlik are much easier to create and visually attractive out of the box, and many of the features are copied from best-in-class social apps: From Pinterest, Boards with a scrolling list of pins, from Tumblr the ability to "reblog" or remix individual charts into your own dashboards, and to "follow" specific dashboards, Slack, excellent contextual chat system with alerts and @notifications. Domo also recognizes that analytics requires at least some implementation services to get the data organized and talking to each other and they are ready to provide this (for a fee) for companies that are missing in-house analytics expertise.

Likes Least

Expensive! There is a significant upfront fee plus large ongoing fees based on the number of users. Domo has set their pricing to be competitive with Tableau/Qlik and current leading analytics packages.

Recommendations

Domo is meant to drive company-wide analytics. It isn't the most sophisticated or powerful, but it is by far the easiest to use and the most likely to gain adoption within the company.

 
 

Dave from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Beautiful and Customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Beautiful dashboard and data widgets once you get them set up.

Likes Least

It's sometimes difficult to find the data I'm looking for. We've had to have an employee train specifically for working with DOMO and become our "in-house expert" to work with the rest of us. Seems like it could be a little easier.

Recommendations

Explore your options. I like Domo for our business intelligence better than other solutions I have used.

 
 

Tyler from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Domo requires a lot of maintenance and is not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like the ability to easily set up dashboards and cards to quickly view data and performance of different campaigns.

Likes Least

I have had a lot of trouble when editing cards and applying filters especially when I need to export the data to excel I have to reapply the edits and filters to excel to see the same results. Domo exports the entire set of data instead of just exporting the applied filters.

Recommendations

The best way to get around the troubles of Domo is by duplicating cards that are similar to the data you are looking to export. Once you duplicate the card you can edit the card to apply rules and filters that will give you the results you are looking for.

 
 

Matt from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Domo Brings Your Data To Life

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Domo made data easily visible for reporting leads on our marketing team.

Likes Least

Learning how to create cards and edit them to get the specific report you want was tough.

Recommendations

Get on the phone with a Domo rep whenever you have questions.

 
 

Erik from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Great product, a joy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Honestly, the lists are extremely easy to use, great UX, great customer experience.

Likes Least

There's still a lot of bugs to work out. The date fields should be able to measure forward in time.

Recommendations

You need to check and make sure the data analysis works with what you're needing to do. It works well, and has some really neat features, but it could definitely use more email support.

 
 

Ben from ROI Business Services
Specialty: Banking & Financial Services

January 2016

January 2016

Great for executive high level use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts.

Likes Least

Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful.

Recommendations

If you've got a lot of money and would like a powerful charting tool then this is a great solution. I don't think it completely fills your business intelligence/reporting needs though. I'm not sure how Domo runs their contract lengths, but I'd definitely recommend going month by month for a trial period before committing to a long term contract. That way you can see if their software works for you.

 
 

Christina from Dell
Specialty: Software / Technology

January 2015

January 2015

DoughMo DOH

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's pretty simple to use and they are active in terms of reaching out and trying to help.

Likes Least

All it is is an organizational tool that measures the analytics of other products. Those other products already give you the info.

Recommendations

Have them set up your environment and see how much you would actually get out of it.

 
 

Thomas from Dell
Specialty: Software / Technology

January 2015

January 2015

Stat Checking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is easy to use and great for getting quick information and stats. Customer support is also very helpful.

Likes Least

Must have a lot of data to put into the software in order to get any relevant stat information. Everything is very generic and not that very detailed.

Recommendations

Make sure that you are dealing with a lot of data that needs to be inputted in order to get a meaningful statistical information.

 
 

Jason from Scality
Specialty: Software / Technology

December 2014

December 2014

I used Domo to check stats

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It can be very easy to use and integrates with a lot of platforms. Customer support is great.

Likes Least

Unless you have a lot of information to feed it, it doesn't do that much. The info is very basically and high level and doesn't get into details.

Recommendations

Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

 
 
 
Showing 1-20 of 26

Matthew from Dell EMC

March 2017

March 2017

Very Promising but some rough edges

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo is very easy to learn and to use. It's really well-designed and the user experience is a delight. In the advanced areas, such as SQL and such, it's un matched. However, things like customer service support are clearly being overwhelmed with demand. I suspect it is just growing pains.. I expect great things from Domo.

Source: Capterra
 

Lily from Apria

March 2017

March 2017

Domopalooza review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Services excellent. Get lots of inspiration from the speakers. And the training workshops are wonderful.

Source: Capterra
 

Nandini from Apria Healthcare

March 2017

March 2017

We love Domo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo is great for us. Our users find it very easy to use and it is becoming a one stop shop for their data needs.

Source: Capterra
 

Matt from Container & Packaging Supply
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Domo is changing our conversations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo has brought data to the forefront of our director meetings and allows us to make decisions that are backed by truth.

Source: Capterra
 

Brad from Neighborcare Health

March 2017

March 2017

Sales team pitches unrealistic expectations to upper management but overall intuitive product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Upper management pushed unrealistic expectations due to sales pitch and soon found out non-technical users are not power users in domo

Source: Capterra
 

Miles from DSi
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

DOMO review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

DOMO has exceeded our expectations and has amazing development. Looking forward to our continued relationship.

Pros

Mobile features and access

Cons

Na

Advice to Others

Na

Source: Capterra
 

David from Bentley Laboratories

March 2017

March 2017

A review of DOMO

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Using DOMO so far has been a little overwhelming due to its plethora of features. After this conference, I feel better about attacking the platform

Source: Capterra
 

Doug from Star of ca
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Domo eval drm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall pleased. Much still to learn to optimize use and return. Support Desk could be more responsive.

Pros

Self serve and intuitive

Cons

None

Advice to Others

None

Source: Capterra
 

Elizabeth from Phoenix marketing international
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

4 months in

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domopalooza and product amazing. Implementation rough. Learning curve steep. People great. Looking forward to a long-term relationship with Domo software.

Pros

Powerful

Cons

Implementation and growing pains

Advice to Others

Revolutionary!

Source: Capterra
 

Rick from Merit Medical

March 2017

March 2017

Works well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Enjoy the product and especially the mobile functionality. Look forward to the new releases from today.

Pros

Mobile, ease of use

Cons

Some feature limitation, especially on tables

Advice to Others

None

Source: Capterra
 

Blake from Purchasing Power
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Blakes review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use it daily, to monitor various ticket queues and client data issues. Mainly create data sources from sql queries.

Pros

Ease of visualizing data

Cons

Preloaded graphs

Advice to Others

Would like to input a list to sort on

Source: Capterra
 

Ezequiel from Purchasing Power
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Opened up our communications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to Domo we are able to provide company wide statistics and analysis results through our company without the need to install and maintain expensive software in our team member's stations. Domo has provided us with an innovative and effective way to share.

Pros

No need for extra software.

Cons

Would like to see more features.

Source: Capterra
 

Mike from Legacy Reserves
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Domo Gives A Good Deep Dive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have tested Domo in various areas of our business. Most value comes from dissecting a large volume of information in a short amount of time. Presentation capabilities are very good.

Pros

Ease of use. Presentation capabilities

Cons

Cost / Benefitss may be low

Source: Capterra
 

Susan from SWBmedia
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Domo How Do I Love Thee (A Creative Digital Analyst's Dream Come True)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I hate to write a review where I gush about an app because the cynic in all of us is "suspect of that." But honestly this a 100% independent, I-am-just-a-fan kind of review! So there's my disclaimer, here's the review:

Domo is the kind of app that closeted left-brain geeks masquerading as creative right-brain types LOVE to find!

Data is at the heart of showcasing almost anything one might do online these days. And Domo is the app to help you truly "showcase" the numbers, without needing to write a gazillion lines of code in the process.

As a creative marketer with a strong tech bent, I spend countless hours trying to visually show my clients what's what (clients who are rarely numbers savvy, yet always want to see "the numbers"). Domo has proven to be my "go to" place for accomplishing just that. The visualization capabilities are staggering. The ease of incorporating data sources into the platform is ridiculously simple (well, ok, not *ridiculously* simple, but simple enough that I think if you have any interest in data or numbers you could absolutely rock the platform).

Domo is as simple as connecting your data and building a "card" - sort of a mini-dashboard. I use it to create easy to read reports on Analytics and Social for my clients. They love it!

The only limit you may find in the Domo universe is the price point - while basic functions are free and come with a generous 100gb of space, may be a deal breaker for many consultants (as they only offer this as an annual payment option). If Domo would offer a pay by the month option, they would be golden!

Finally, there's Domo for Developers (beta) that allows you to customize just about everything you can think of! What's not to love in that??

The free version comes with 80 data connection options and they offer a trial period (to expand to all 400 data connection options) so give it a whirl, you might like what you find!

Pros

All in one, comprehensive data visualization platform that makes my clients happy! The free features are good enough to give anyone a decent jumpstart on data analysis.

Cons

The pricing structure could be more flexible to allow for independent consultants to utilize the platform with greater ease (and ease SMBs owners into the value of the platform).

Advice to Others

Try it!

Source: Capterra
 

Hasnain from Wockhardt

January 2017

January 2017

Very useful but pricey and tread carefully on data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo has a lot of buzz around it, so we decided to try it. Like all things business intelligence, data is key and a lot of prep work is involved in getting full ROI from your investment so do put that in your calculations. We used SAP and some basics for marketing like FB, LinkedIn, CRM etc. It offers good drag and drop services for data visualization and I like their cards based approach to viewing data in different panes. Very easy to use and only a few hours of training can get a user up to speed and they have good online training too. One thing you need to be careful about is ROI, it is pricey and sometimes it seems like a cool tool to have but not a must have depending on how mission critical your data is. But overall, it connects to a lot of sources, has great data prep tools for analysts and IT folks and as an end user gets a good package delivered. Let the price aspect be handled by your CEO/CFO but if they approve, I think it is a good tool

Source: Capterra
 

Peter from Media production & distribution
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Solves Monday Report Hell

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Every week we have to present to upper management statistics around the health of our BU including marketing, operations, and finance. In addition to our BI team pulling their hair out on Sunday night and Monday morning, we had 2 interns whose entire job was just to create and maintain these reports and pull this data from different systems. Once we got Domo running and connected to all of our systems (both our own data as well as data from other websites like Google ad spend and Zoho) then not only did we get to have our interns do something valuable but we also weren't waiting until Monday to get insight... we could actually manage our business in something closer to real-time. Seems obvious but without Domo, I don't know how we'd do it.

Pros

Can connect to just about anything.
Collaboration is easy.
Easy enough on mobile that our executive team can use it.

Cons

Had to get a lot of people involved on our side at the beginning to hook up to all of our accounts. Maybe that's inevitable.
Alerting is pretty basic, would like to see more there.

Source: Capterra
 

James from Golden Tennis Strings

December 2016

December 2016

Pricey but Crazy Powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo has jumped on a niche where people have $ to spend to gain insights into their business. A bit too expensive but does offer a ton of features. What I worry about is being able to get a solid ROI out of the solution.

Source: Capterra
 

Claire from Blue

December 2016

December 2016

Domo Good for Collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo works best when a team is sharing a dashboard on key metrics. There are powerful collaboration features. Domo's strength is its hundreds of data connectors including ones for Adobe Cloud, Facebook, Google Analytics, LinkedIn, Quickbooks, Salesforce, and Workday.

Source: Capterra
 

Jeff from Kaleidoscope Pictures

December 2016

December 2016

Domo is a great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Been using domo for the past year and it has great functionality and is quickly becoming a daily tool for us to explore new ways of how to see what the market is doing. Sales team over there is great as well.

Source: Capterra
 

Mark from Shamrock Trading Corp.
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Business Intelligence Done Right!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our organization implemented DOMO for our business intelligence tool about 6 months ago and we have been very pleased with our experience so far. We now have the ability to see several data sets in one place, which has vastly improved our reporting. DOMO has API's for all of our core applications, which includes Microsoft Dynamics CRM, ClickDimensions marketing platform, Google Adwords, and other SQL-based applications. Although it is expensive, we have experienced a lot of benefits from DOMO.

Pros

DOMO has API's for just about any application out there, so it is very easy to integrate other applications to DOMO. It is fairly easy to build dashboards and connect your data. It doesn't require any advanced coding skills to use. Our data is easily transformed to fit exactly what we need, which has been a significant benefit for our business intelligence.

Cons

DOMO is very costly compared to other business intelligence tools. That is the biggest drawback to DOMO. However, this cost has been worth it for us so far because our reporting has vastly improved.

Advice to Others

Make DOMO an application that is used throughout your business. We have seen several areas that originally did not think they needed a business intelligence tool, but they now use DOMO frequently and have experienced the benefits of having their data transformed by DOMO.

Source: Capterra