Domo Software


 

Domo is a fully cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solutions. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible on Windows or Mac platforms, iPad tablets, and on mobile devices.

Domo provides both micro- and macro-level visibility and analysis; from cash balances and top-selling product lines to forecasted revenue by region, marketing return on investment (ROI) by channel, and more. It offers real-time, up-to-date dashboards with data pertaining to multiple business areas and performance metrics (e.g., key performance indicators, ROI, etc.). Domo's key selling points include interactive visualization tools and instant access to company-wide data via customized dashboards.

Pricing is offered on an annual subscription basis, and depends upon the number of users that need access.

 

Domo - Domo Sales Dashboard Example
 
  • Domo - Domo Sales Dashboard Example
    Domo Sales Dashboard Example
  • Domo - Domo on iPhone and iPad
    Domo on iPhone and iPad
  • Domo - Domo Reps Scorecard Details
    Domo Reps Scorecard Details
  • Domo - Domo Admin View
    Domo Admin View
  • Domo - Domo Playbook and Collections
    Domo Playbook and Collections
  • Domo - Domo Card Details Example
    Domo Card Details Example
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

58 Reviews of Domo

 

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Software Advice Reviews (15)
More Reviews (43)

Showing 1-15 of 15

Richard from The RK Logistics Group, Inc.
Specialty: Travel, Transportation & Logistics
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Domo Helped the Boomers at my Company Value Data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Data drives a business, bottom line.

Pros

Domo helped us move away from manually compiling reports from various sources and made it a one point solution.

Cons

The baby boomers at my company do not trust this "internet stuff" so adoption has been slow. However they are finally coming around thanks to the power of Domo.

 
 

Vivek from GBG
Specialty: Insurance
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

It is a good tool when you have simple Reporting Requirements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

one of the best feature is using cloud which gives it more flexibility to access data anywhere. Graphs are easy to build. Data is pushed and retrieved faster.

Cons

It is not at all developer friendly, and it does not provide the details about the error when you build a logic for run time. No Filter saving option on the Cards or on the collection. you need to create new pages or sub pages each time if you have a card or group for same filter condition. Very limited features for Pivot type of reports.

 
 

FREDERICK from Symphony
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Very helpful to visualize data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product overall.

Pros

Ease of use, particularly once set up. Very helpful in visualizing data quickly and easily. Drill downs are very helpful.

Cons

Limited to graphs, charts and basic numbers. Would be good to integrate text better. Card system could be more flexible in arrangement and display functions.

 
 

David from DLau Snaps
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

OK Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Layout is intuitive and easy to upload data. When making graphs, it is an easy drag-and-drop. Would say these are the main pros...

Cons

Cannot do SQL runs. Makes it heavily reliant on your engineering team to retrieve data. Also, graphs are not visually appealing

 
 

heather harrington from Manpow
Specialty: Real Estate
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Domo is a Scam

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You will Enter into a contract where they promise one thing, and then their pricing will change. I have had to pay more and more money! And now you have to buy the platform (20k+) pay for users at 2k each, and then NOW they are making you pay for the connectors as of last month, so I can't add any more stuff!

Oh and it crashes all the time, and there is virtually no support. The only support you have to pay 200 bucks an hour for! SCAM

Pros

Easy to use and figure out. Great way to have all of your stuff in one place

Cons

no customer support unless you pay more. and they nickel and dime you more and more each month.

Advice to Others

Dont do it

 
 

Julie from ncgCARE
Specialty: Healthcare / Social Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Excellent BI Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our organization introduced DOMO into our organization in 2014 and it has been instrumental in making business decisions. The product itself is intuitive, attractive, and robust. There are a number of data sources that already have API links making it easy and seamless to feed data into DOMO from other SaaS products.

Pros

Key Performance Indicators, Mobile App, Alert System when metrics fall below a programmed number, integrated chat about specific cards, and customer support is bar-none! DOMO has made an easy platform to write and edit reports.

Cons

When we went live with DOMO we were not able to fully optimize and leverage the information that the analytics provided due to the software not being HIPAA compliant. However, in recent months DOMO has engaged in a BAA which has allowed us to pull back the proverbial curtain and really dig into our data to influence important changes in our organization.

Advice to Others

Prior to investing in DOMO ensure that your data sources will allow an outside feed/API. We did find one of our EHRs would not allow this and it requires a manual process for us to feed the data to DOMO. This does not allow real-time data to be reflected in several of our reports.

 
 

Sean from Brunswick News
Specialty: Media & Communications
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Domo'd

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using Domo for almost a year now. The product can quickly connect to most data sources and has some great visualizations. Their strength is in dashboarding. They call each view a card. We had several use cases up front that we started with, and we will quickly up and running. We hired their professional services to help with the implementation, however they were probably not worth the money we spent on them. As with any data consultant they didn't understand our environment well and sent us in the wrong direction a few times. As for our own abilities, if you have someone who is familiar with SQL you should be good to go. They are still relatively new so there are hiccups along the way but it's a great product overall.

Pros

Quickly connect to data, great visualization, relatively easy to learn for developers

Cons

Professional services, and product governance from an IT perspective

 
 

Dave from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Beautiful and Customizable

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Beautiful dashboard and data widgets once you get them set up.

Likes Least

It's sometimes difficult to find the data I'm looking for. We've had to have an employee train specifically for working with DOMO and become our "in-house expert" to work with the rest of us. Seems like it could be a little easier.

Recommendations

Explore your options. I like Domo for our business intelligence better than other solutions I have used.

 
 

Tyler from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Domo requires a lot of maintenance and is not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like the ability to easily set up dashboards and cards to quickly view data and performance of different campaigns.

Likes Least

I have had a lot of trouble when editing cards and applying filters especially when I need to export the data to excel I have to reapply the edits and filters to excel to see the same results. Domo exports the entire set of data instead of just exporting the applied filters.

Recommendations

The best way to get around the troubles of Domo is by duplicating cards that are similar to the data you are looking to export. Once you duplicate the card you can edit the card to apply rules and filters that will give you the results you are looking for.

 
 

Matt from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Domo Brings Your Data To Life

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Domo made data easily visible for reporting leads on our marketing team.

Likes Least

Learning how to create cards and edit them to get the specific report you want was tough.

Recommendations

Get on the phone with a Domo rep whenever you have questions.

 
 

Erik from Lendio
Specialty: Banking & Financial Services

January 2016

January 2016

Great product, a joy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Honestly, the lists are extremely easy to use, great UX, great customer experience.

Likes Least

There's still a lot of bugs to work out. The date fields should be able to measure forward in time.

Recommendations

You need to check and make sure the data analysis works with what you're needing to do. It works well, and has some really neat features, but it could definitely use more email support.

 
 

Ben from ROI Business Services
Specialty: Banking & Financial Services

January 2016

January 2016

Great for executive high level use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Their report builders, after a short learning curve, are very powerful for building charts and other high level type reports that executives typically like to see. The charts are attractive and there is also a slideshow function that you can use to put your charts up on a public monitor in your workspace. Pretty slick charts.

Likes Least

Domo isn't as good as Salesforce or straight database queries for actually manipulating the data. Also, the alerts functionality is weak - not enterprise ready yet. For example, if you want to create an alert to simply email you a report every morning you can't do that. You can only do alert emails based on a data point going above/below a bound, changing in some way, etc. So, no scheduled reports. Also, the integrations with third party software such as Hubspot or Google Analytics is lacking. The Hubspot integration is seriously broken and even though the Google Analytics integration works it's not very customizable or useful.

Recommendations

If you've got a lot of money and would like a powerful charting tool then this is a great solution. I don't think it completely fills your business intelligence/reporting needs though. I'm not sure how Domo runs their contract lengths, but I'd definitely recommend going month by month for a trial period before committing to a long term contract. That way you can see if their software works for you.

 
 

Christina from Dell
Specialty: Software / Technology

January 2015

January 2015

DoughMo DOH

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's pretty simple to use and they are active in terms of reaching out and trying to help.

Likes Least

All it is is an organizational tool that measures the analytics of other products. Those other products already give you the info.

Recommendations

Have them set up your environment and see how much you would actually get out of it.

 
 

Thomas from Dell
Specialty: Software / Technology

January 2015

January 2015

Stat Checking Software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is easy to use and great for getting quick information and stats. Customer support is also very helpful.

Likes Least

Must have a lot of data to put into the software in order to get any relevant stat information. Everything is very generic and not that very detailed.

Recommendations

Make sure that you are dealing with a lot of data that needs to be inputted in order to get a meaningful statistical information.

 
 

Jason from Scality
Specialty: Software / Technology

December 2014

December 2014

I used Domo to check stats

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It can be very easy to use and integrates with a lot of platforms. Customer support is great.

Likes Least

Unless you have a lot of information to feed it, it doesn't do that much. The info is very basically and high level and doesn't get into details.

Recommendations

Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

 
 
 
Showing 1-20 of 43

Vince from IPI
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Domo Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo provided for us a mobile-compatible platform with cloud delivery which makes its visualizations open to all users, regardless of their device or location.

Because Domo offers both iOS and Android native apps this helped our organization with the multiple platforms that we use to be more efficient.

Pros

Domo Business Cloud offers a great range of data connection possibilities. Users can get unrestricted access to all the data needed to make quality business decisions even if they lack technical knowledge and expertise. Domo offers attractive visualizations that are a far cry from classic rows and columns. The app. enables users to visualize data in the way they prefer and maintain full control of it. A major benefit is that the app. offers a unique social aspect that includes valuable conversations.

The software also tracks behavior and interests and merges them with other data.

Domo offers a mobile-compatible platform with cloud delivery which makes its visualizations open to all users, regardless of their device.

The vendor offers both iOS and Android native apps.

Cons

If most of your data is on premise then having Domo BI in the Cloud could be a con for you, if you have most of your data on premise and prefer it that way.

The cost could be an issue as well Domo, requires that customers use their professional services to install the software that migrates on-premise data to Domo¿s Cloud. This can be costly for smaller size companies.

Another cons for us is that Domo delivers dynamic dashboard presentations, but it doesn,t allow the users to do ad-hoc reporting.

Source: Capterra
 

Matthew from Fox Rent A Car
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

We moved from SSRS and vnever looked back

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

one source of truth

Pros

Easy to use data flows, Workbench and Card Analysers . Changed how we look at data. Excellent support team

Cons

Recent changes to the UE has removed most of my cons. Not being able to trigger a workbench job xx minutes after completing a prior run is a challenge.

Source: Capterra
 

Kevin from Fox Rent a Car
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Changed the face of BI for our organization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick ability to see daily PKI information, operational stats and ability to check overall business health in a near real time basis.

Pros

The software is easily configurable. Extremely powerful toolset giving us the ability to quickly create cards and expose areas in a real time way that either present challenges or need immediate attention.

Cons

The learning curve can be steep depending on the expertise you have on your team. Though much of this can be overcome through Domo's training offerings.

Source: Capterra
 

Mark from Podium
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

At first glance I wasn't impressed, but the more I use it the more I like it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy ways to visualize data. A step up from my own reports in excel.

Pros

Allows us to build customized reports and export them immediately. This is nice when we are throwing something together, but still, want it to look professional.

Cons

Maybe it's just our license but it seems like the branding or white labeling was done very poorly. I often export reports but delete logos because of how cheap the logos look.

Source: Capterra
 

James from Stand For Children

June 2017

June 2017

Easy to use. Quick to implement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

-Incredibly fast to implement. I had deployable charts on day one.
-Easy to combine various data sources
-They are constantly improving

Cons

-Some features are in beta
-Documentation is sometimes lacking
-Some of the more esoteric features aren't quite ready for release

Source: Capterra
 

Hasnain from Insideseed

June 2017

June 2017

Real-time data updates tool for a digital world of supply chain, great collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Software had many collaboration features built in from the ground up allowing teams to huddle around data and graphs and make decisions. Loved the interface as well which easily allows manipulating cards of info. Plus, it comes pre-setup with role based reports that make transition faster. Customer support is very quick and they have added a ton of raw data connections to connect to our variety of data sources

Cons

This is like the Cadillac of BI tools. Can get very expensive for organizations

Source: Capterra
 

Patrick from IHB Railroad

March 2017

March 2017

Railroad review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome flexibility and easy to use. Great experience. The support from the education department excellent.

Source: Capterra
 

Matthew from Dell EMC

March 2017

March 2017

Very Promising but some rough edges

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo is very easy to learn and to use. It's really well-designed and the user experience is a delight. In the advanced areas, such as SQL and such, it's un matched. However, things like customer service support are clearly being overwhelmed with demand. I suspect it is just growing pains.. I expect great things from Domo.

Source: Capterra
 

Claude from Dell EMC

March 2017

March 2017

Domo - A View From Dell

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo has been fantastic. The execution is where the sauce is and we are able to take the full power of Domo where we need it.

Source: Capterra
 

Lily from Apria

March 2017

March 2017

Domopalooza review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Services excellent. Get lots of inspiration from the speakers. And the training workshops are wonderful.

Source: Capterra
 

Nandini from Apria Healthcare

March 2017

March 2017

We love Domo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo is great for us. Our users find it very easy to use and it is becoming a one stop shop for their data needs.

Source: Capterra
 

Shari from Rehmann

March 2017

March 2017

Thumbs up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great experience, has changed our firms reporting experiences. Getting ready to roll out firmwide. I enjoy writing cards and sharing data with our executives.

Source: Capterra
 

Nate from Barr Foundation

March 2017

March 2017

Best visual app available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I come from the tableau world. And I must say that Domo is hands down a way better solution. It's ease of use and ability to share is better than any of the competition.

Pros

It's easy to use and very intuitive.

Advice to Others

None so far. Great product. Great staff. Great conference!

Source: Capterra
 

Matt from Container & Packaging Supply
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Domo is changing our conversations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Domo has brought data to the forefront of our director meetings and allows us to make decisions that are backed by truth.

Pros

It's cloud-based. It's easy to quickly create cards using a variety of visualizations.

Source: Capterra
 

Brad from Neighborcare Health

March 2017

March 2017

Sales team pitches unrealistic expectations to upper management but overall intuitive product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Upper management pushed unrealistic expectations due to sales pitch and soon found out non-technical users are not power users in domo

Source: Capterra
 

Alex from DHL

March 2017

March 2017

DOMO is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using it for two years and looking forward to more insights. App is great, change management is a bear.

Source: Capterra
 

Miles from DSi
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

DOMO review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

DOMO has exceeded our expectations and has amazing development. Looking forward to our continued relationship.

Pros

Mobile features and access

Cons

Na

Advice to Others

Na

Source: Capterra
 

Ted from DiamondWipes International

March 2017

March 2017

The best BI tool!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used to have so many silo reports , all different this and that number. With do,o finally we have a centralized BI platform , start little steps easy but huge results , the best BI tool !!!

Source: Capterra
 

David from Bentley Laboratories

March 2017

March 2017

A review of DOMO

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Using DOMO so far has been a little overwhelming due to its plethora of features. After this conference, I feel better about attacking the platform

Source: Capterra
 

Mike from Fanatics
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Visualize the future

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ground breaking new data and visualizing to make better decisions Able to make educated decisions on the spot

Pros

Easy to use for non data people

Cons

Nothing

Source: Capterra