Exago Software


 

Exago is a self-service Business Intelligence solution that provides a unique balance of operational and ad hoc reporting, dashboards, and interactive data visualization for non-technical business users. End users control the entirety of the reporting life cycle – from creation to delivery and consumption of reports and visualizations; development does not have to create reports, charts, graphs or dashboards for end users to consume or manipulate.

This completely web-based system doesn’t require plug-ins or downloads for full functionality; Exago is downloaded and installed on host application servers behind host application firewalls.

Exago offers four different report designers, which can be enabled in any combination for each individual end user - this allows ease of use for everyone without sacrificing functionality for power users.

Exago has a single sign-on, and security can be setup by group or user at the database, data object, row, or column level. Existing security or business logic layers can be accessed through programmable data sources.

Exago’s UI can be modified through fully exposed CSS, providing a seamless experience. Text strings can be translated into any language with graceful handling of variable-length labels, and users can directly access SQL Server, MySQL, Oracle, PostgreSQL, DB2 and Informix. It’s simple to pass data through Web Services or .NET assemblies, and access tables, views, or custom, dynamic SQL statements.

We recommend Exago to application software companies that need to address multi-client requirements, and are looking for a solution that combines dashboards, interactive data visualizations and operational reporting.

 

Exago - Dashboard designer for end users
 
  • Exago - Dashboard designer for end users
    Dashboard designer for end users
  • Exago - Mobile device support
    Mobile device support
  • Exago - Interactive data visualizations
    Interactive data visualizations
  • Exago - Pixel-perfect templates
    Pixel-perfect templates
  • Exago - User-defined formulas
    User-defined formulas
  • Exago - Automated report scheduler
    Automated report scheduler
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

22 Reviews of Exago

Showing 1-20 of 22

 

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Gary from FM:Systems
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Powerful, High-quality Reporting Solution that is Designed for the End User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them:
• A Web Based Report Designer
• Easy to Create Basic Reports with Little to No Training
• Advanced Functionality that would Satisfy our Advanced Users
• Licensing that working with an onsite and SaaS deployment model
• A Clean Modern Looking User Interface
• Ability to White Label
• Ability to Secure the Scope of the Accessible Tables and Data
• Ability to Integrate with our Security Model and Dynamic Table Relationships
• Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security

Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

Pros

• Ease of Use
• Flexibility of Product
• Performance
• Data Security
• Ease of Implementation
• Product Support
• Commitment to Security
• Pricing Model
• Commitment to Client Success from the Top Down

Cons

Error Messages when using it in a Distributed Model can be a Challenge
• Brought up on last support call and they have committed to improving

 
 

Harriet from Autotask
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Powerful product, excellent customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds.

From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals.

Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality.

Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.

Pros

- Slight learning curve, but then it's easy to create straightforward reports
- Ability to schedule reports
- Ability to handle multiple languages, numeric, date, and time formats

Cons

- We don't have control of the code. Unlike the rest of our application, we can't implement new features or release fixes as often as we'd like.
- Error handling - error messages can be vague.

 
 

Elizah from B2W Software
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Powerful Business Intelligence and Reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Exago is relatively easy to use if you are building simple and quick reports, but it can get pretty complex if trying to build any type of advanced reports. Functionality is strong, but there are a few small things that are not built in that I would have thought would be included out-of-the-box. Exago is making good updates to their product and their customer support team has been helpful. Although our company probably doesn’t leverage them as much as we should. The product has scaled well too for our needs and we would definitely recommend it.

Pros

Drag and drop functionality makes building reports a snap and the designer pages support a robust set of tools for producing professional reports. All in all, a great way to start building reports and querying data effectively without the need for coding.

Cons

Would have liked to see more involvement from Exago when we first integrated the product with ours. Our development team would benefit from more complete implementation and technical support documentation too.

 
 

Matt from JW Software
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Integrating and Testing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We are in the process of integrating and testing the Exago reporting tool. After over 80 support tickets resolved, we can say with confidence that Exago shines in the department of customer support. They are responsive and helpful. There is online documentation for the product, and upgrade guides are provided for specific versions.

Pros

White label software can be branded and styled to fit your application's look and feel.
We have been able to hurdle most technical challenges regarding both styling and functionality.
Report against tables, views and stored procedures.

Cons

Exago does not compile into our product. However, a single installer can be created to deploy multiple apps.
The configuration of circular data relationships is tricky when using the administration panel.

 
 

Dawn from etouches
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great Ad Hoc Reporting Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used Exago for just over a year now. It's a great tool with infinite possibilities for our client's reporting needs. With Exago we have the ability to create customized reports that filter down to specific data subsets - a necessity for a large portion of our clients.

Client support is phenomenal!

Pros

Ability to filter, format and manipulate data to track specific data metrics. Data grouping functionality - this gives us the ability to present complete individual company/attendee data in a single group within a report. Support are amazing!

Cons

The chart functionality. Charts are the one thing that I would change in Exago. They are not user-friendly at all - even with a computer science background.

 
 

Jennifer from Autotask
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great ad hoc reporting engine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution.

We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Pros

We integrated Exago software as an ad hoc reporting engine for our customers. It allowed us to expose our data model to our customers and provide for them a way to create their own reports. Some of the features that we benefited from, which we did not have in our legacy solution were the ability to create custom formulas in a report and also the ability to schedule a report.

Cons

Our data model is very large and we would like to see some future improvements on how the designer handles all of the field lists so that the designer could be more responsive.

 
 

Jon from DonorPerfect
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great product, great support, great people- Finally a solution!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable.

Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Pros

Configuration flexibility, Excellent QA processes, always listening to customer feedback

Cons

Had to modify the UI (way too over-crowded/complex for most of our customers), forced pagination.

 
 

Matt from FM Systems
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

A great option to integrate reporting into an existing product.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our company has integrated Exago into our existing web application to provide reporting capabilities to our end users while allowing our development efforts to continue to focus on new features. This has allowed us to provide a mature and feature rich reporting environment while maintaining a consistent workflow and security model for our customers.

The Exago customer support has been great to work with, and they are continuing to release new features and product enhancements.

We are not yet using the "dashboard" features available through Exago, so these comments do not reflect that functionality.

Pros

Their variety of report designers (Express View, Express Wizard, Standard, and Crosstab) allows users with different levels of report writing experience to use the designer and features appropriate to their abilities.

The interactive report viewer allows users to adjust the formatting of a report at runtime.

The ability for end users to schedule reports to be delivered as an e-mail attachment.

The ability for the administrator to add custom functions to address industry-specific needs.

Simple wizards for creating graphs and gauges.

Cons

Changing “interactive” filters (report parameters) reruns the report with each change, so if a user needs to select several items in a list, the report reruns with each selection, which can be quite slow.

You cannot use a formula in an initial report filter, only in an interactive filter. This can result in far more data being returned to the report which you then have to filter out in the report, which is slower. Note that Exago has said this ability is supposed to be added in 2017.

 
 

Scott from CGS - Computershare Governance Services
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Exago tool is great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind.

Email reports to users is a great feature.

We support 100's of users and clients around the world.

Pros

- Ease of Use
- Customer Support
- Reporting Options
- always looking to improve the product
- Love the output options, dashboards, graphs, drill-down reports, cross tab.

Cons

- sometimes complex logic
- most of the time our data does not match northwind model so samples are hard to turn into relevant business cases.
- Integration is sometimes tricky and mostly with our dev team.

 
 

Daniel from VHCB
Specialty: Government
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Business Intelligence Software - Exago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have now had Exago software for about 2 years and am greatly impressed with its flexibility, ease of use, ease of integration, and most of all technical support. This product surpasses other software products in its class in that it offers features that are standard that require add-ons and additional expense with others. I am very impressed with this company's commitment to making this the leader in the industry which is marked by their enhancements and additional features quarterly, if not more often at times. And, did I say how easy it is???

Pros

Great customer support and full of features.

Cons

Nothing that warrants a statement here.

Advice to Others

Check this company out. Great product and great people.

 
 

Brett from Oceaneering
Specialty: Energy & Utilities
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Exago is the real deal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on.

A class act, any way you look at it.

Pros

Express design view makes drag/drop reports a reality.
Web-based report designer
Extendable to meet complex reporting needs
Integration options for making Exago a seamless part of the product
Great training sessions for admins and End users
Outstanding support

Cons

Grouping could be improved
Missing ability to define variables without using custom functions
Cross tab reports can be daunting for new users

Advice to Others

Give it a try - it is easy to get started, and will grow with you as your needs get more complicated

 
 

Serge from DLGL Technologies Corporation
Specialty: Accounting / CPA
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Multilingual self service BI portal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We were looking for a self-service multilingual reporting/BI portal. We found in this product exactly what we were looking for!

Multilingual
Easy to use, a user can create their own BI and traditional reports with minimal training.
Integrate to existing application the way you want.
Data security management
Multi-tenant

Any problems you encounters are rapidly supported with excellent service from support team


 
 

Ritesh from Asite Solutions Pvt. Ltd.
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Extremely customisable solution with rich interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

As a cloud-based solution, Asite needed a BI solution that was extremely configurable and highly performing. Exago was a great fit on both aspects. We wanted something that went beyond DB and Stored Procedure based solution. The Web Based API Data Objects allowed us to fully configure the report data objects whilst respecting the complex ACLs that are a typically seen in the Common Data Environments our clients manage on Asite.

Advice to Others

Definitely worth looking into

 
 

Jason from WorkWave
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Flexible, extensible, high-quality web-based report designer and execution engine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We create cloud-based web-based CRM, scheduling, and accounting software. Our customers kept asking us for a way to write their own reports. We looked at the popular non-web-optimized options (like Crystal Reports) and a couple of web-based ones. Once we got a demo of Exago, we knew we'd found the perfect fit. It meets the needs of both our most sophisticated users and our many non-technical users. Now anyone can write their own tabular reports, create charts, dashboards, pivot tables, and schedule them to be automatically executed and emailed at any time. Integration was a breeze -- we had a proof-of-concept going in a few hours and a full solution ready not long after that. Best of all, the team at Exago is first-rate: friendly, accessible, and knowledgeable.

Pros

Multiple ways to write a report: Express and Visualization wizards for new users, and a full-featured canvas for experts. Easy to integrate and highly programmable with REST and .NET APIs. Works with a wide variety of data sources, and can combine data from multiple different sources. The pace of new feature development is excellent, with a great mix of customer-requested enhancements and Exago's own innovations that you may not have even thought of!

Cons

Documentation on the very advanced programmability features is incomplete (but getting better quickly)

Advice to Others

If you want to add end-user report authoring to your web-based software, don't write it yourself! Get a demo of Exago and prepare to delight your customers.

 
 

Shannon from Insperity
Specialty: Human Resources
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Wonderful Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using this product for over 5 years and love the reporting capabilities. Our customers are very happy with the reports we produce for them. There is so much functionality that I still have not mastered it all. The customer service is unbeatable!

Pros

So many feature.

Cons

Difficult to master.

 
 

John from A Healthcare Software Development Company
Specialty: Software / Technology

November 2015

November 2015

End to End Reporting Solution To Support a Diverse User Community

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We are still new to the product. We have had it for a little over six months however, the flexibility and extensibility of the product has already proven to be very valuable to us. The product can scale at the speed you want to grow your reporting and analytics platform. Start with basic level reporting (Express Reporting) and work your way towards standard ad-hoc and dashboard functionality. The ability to leverage report templates provides us a easier solution for our customers rather than using Crystal for standard form letters.
Easily being able to deploy the solution without having to worry about user seat licenses, client installation components etc. was important to us too. The recurring FREE web based training offerings (beginners and advanced courses) that allow new employees coming onto the project or into your company an opportunity to orient to report design/development capabilities of the product.

Likes Least

Visualization library has room for growth. Back end documentation and learning tools not as strong as what is offerred for the front end portion of the of the product however, their availability to answer the questions or demonstrate concepts of a technical approach help fill the gaps of reference material.

Recommendations

Make sure you have a clear understanding of your current gaps and challenges. Present some of those specific items to the Exago team to evaluate how those can be resolved with their solution. Don't be easily influenced by strategic sales people with other well branded BI products that are sold commercially to the general public especially if they don't give you an open If you are in the business of providing software solutions understand how Exago differs from the commercially sold BI products.

 
 

Tony from ExtremeTix, Inc.
Specialty: Software / Technology

October 2015

October 2015

User Friendly Reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Exago is easy to implement. Their customer service and training is extraordinary. Anytime my team has questions or needs opinions on how to display information Exago staff is very responsive.

Likes Least

Mobile optimization needs to improve. From what I understand this is soon to be released.

Recommendations

Find out how difficult the solution you choose will be to adopt. In our case Exago was quickly adopted by my employees and our clients.

 
 

David from Zywave Inc
Specialty: Software / Technology

October 2015

October 2015

Good product , Good people

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Perfect combination of functionality and ease of use. Exago is lighting quick to stand up and integrate with your applications, with seemingly endless customization options. Customer support is top notch and quick to assist. The excel-like interface provides users with a comfort not found in other reporting solutions.

Likes Least

Needs more built-in chart drill down capability. Charts could use more flare and interactive features.

Recommendations

Do not underestimate the power of the vendor relationship. Exago is very responsive and willing to talk about new ideas/functionality. If customer support and timeliness are important to you , consider Exago.

 
 

Marc from Outbound Software
Specialty: Software / Technology

October 2015

October 2015

Exago Delivers

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Exago software is built intelligently. They know what end-developers need to make their lives easier for integration and have a great sense of what report builders need to get their job done. Exago hits the right balance with ease of use and the ability to do complex reporting.

Likes Least

Sometimes challenged on some complex support requests but we eventually get to a solution together.

Recommendations

If you are using Crystal Reports or a similar tool, Exago will simplify your life and put the hands of report building into your customers (if you want that). We can deliver new reports to customers in minutes now as Exago is all web-based rather than a typical client-server reporting tool. Exago has differentiated our product from the competition.

 
 

Tony from Computershare Governance Services
Specialty: Software / Technology

October 2015

October 2015

Powerful reporting tool with positive future plans for growth

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Powerful yet intuitive tool provided by a vendor that understands the environment in which they operate, has a strong technology background and interacts well with their partners & clients

Likes Least

Still room for improvement with visualisation options

Recommendations

Have a clear vision of what you want the tool to deliver then be prepared to invest sufficient time to understand the strengths of the tool and how to apply them to deliver on your requirements.