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Overall customer rating: Customer rating:

 (23)

 (68)

Recommended by: Recommended by:

100% of users

90% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“QlikView is one of the best BI products in the market. It allows the user to understand their own data and make decisions faster [compared to] other tools.”

- Alejandro Fonseca, Derevo SA de CV

“Tableau is incredibly simple in its ability to easily visualize a data set. No longer do we have to spend needless time working on constructing data models for presentation.”

- Andrew Bryant, Landmark Associates

Most negative review: Most negative review:

“The number of options can be somewhat overwhelming. Complex visualizations and manual scripting can take time to polish, often leaving the customer wondering where the 'Wow' they saw in the sales cycle went.”

- Trey Bayne, Analytics8

“Formatting is a pain. If I'm trying to change the font, change text...etc., I have to go into each graph and change it manually. I really wish you could apply a global format. Adjusting graphs on a dashboard is kind of confusing.”

- Saima Akhter, United Airlines

Pricing:

How it's priced: How it's priced:

QlikView is available for cloud-based or on-premise deployment depending on the version selected. You pay an upfront, perpetual license fee for either deployment.

Tableau is available for cloud-based or on-premise deployment depending on the version selected. You pay an upfront, perpetual license fee for Tableau Desktop and Tableau Server and an annual subscription fee per user for Tableau Online.

Contract term: Contract term:

QlikView requires signing a perpetual license agreement upfront for on-premise deployment. Qlik partners offer QlikView as hosted, cloud-based services. Partner pricing models vary.

Tableau Online requires a year-long contract for cloud-based deployment; renewed annually. Tableau Server and Tableau Desktop require signing a perpetual license agreement upfront for on-premise deployment.

Upfront costs: Upfront costs:

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration) and training through a partner.

Additional fees apply for implementation (e.g., special integrations, customizations and/or data migration).

Recurring costs: Recurring costs:

Fees apply for premium support, maintenance, add-ons and usage upgrades.

Fees apply for premium support and annual upgrades.

What does it cost?: What does it cost?:

Applications:

Dashboards and scorecards: Dashboards and scorecards:

Data warehousing: Data warehousing:

Data mining & analytics: Data mining & analytics:

ETL: ETL:

OLAP: OLAP:

Query & report writer: Query & report writer:

Performance management: Performance management:

Ease of Use:

Overall customer rating: Customer rating:

 (23)

 (68)

Most positive review: Most positive review:

“QlikView is extremely easy to use, user-friendly and developer-friendly. When a complex solution is required, QlikView offers robust tools for your most intricate analytical needs.”

- Oleg Troyansky, Natural Synergies, Inc.

“The ease of use is outstanding. It's a very powerful tool that can become more power[ful] with the integration of R. The visualizations are beautiful, and I love being able to impress my coworkers, leadership, and customers.”

- Jessy Cooper, Tennessee Hospital Association

Most negative review: Most negative review:

“Data management should be more user friendly. Programmer knowledge is [a] must. End users or [a] non technical person may [be] timid to start with qlikview as they will find it hard to start with.”

- Prafulla Kharwadey, Johnson and Johnson

“There is a steep learning curve, but this isn't unique to Tableau. Data integration can be quite complex, and without a clean data source the software isn't much use.”

- Rudy Vasquez

Support:

Overall customer rating: Customer rating:

 (23)

 (68)

Most positive review: Most positive review:

“The online community is very active and supportive. Even complex calculations can be found. Customer support was on time, knowledgeable and solved the problem.”

- Raymond Younan, American University of Beirut

“They are eager and willing to help any time I have a concern. I think you can tell they really love where they work, who they work for and the product they're working with.”

- Jessy Cooper, Tennessee Hospital Association

Most negative review: Most negative review:

“The vendor is not responsive to issues. The Qlik community solves most of our issues.”

- Rashmi Pagadala, VMS

“At times, the responses from the support team can seem canned and appear that they didn't read your issue to gain full understanding.”

- Stephen Wagner, Independent Consultant

Phone support: Phone support:

Phone support during regular business hours is included in software fee. “Enterprise” support plan can be purchased for 24/7 phone support.

Phone support not offered.

Online case submission: Online case submission:

Online case submission included in purchase of support plan.

None.

Online support options: Online support options:

Help website, knowledge base and online community included for free.

Free help website, knowledge base and online community included in license fee..

Training: Training:

“Getting Started” online catalogue available for free to all users. Additional training resources can be purchased.

Free online training videos and live weekly web training available to all users. Live online and classroom training available for a fee.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.