Solver
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Most Helpful Reviews for Solver
1 - 5 of 74 Reviews
Wajeeh
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Best CPM and BI software
it is very easy to integrate with the software. also you can link multiple data sources in bi360 datawarehouse
PROSeasy integrations with our Microsoft Dynamics Gp software.
CONScloud services got stuck some times but overall its good
Karen
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2017
Bi360 has been an amazing time saver for our organization!
Overall, great product. Reporting tool and Planning tool have been invaluable to our organization. Somewhat disappointed in loss of functionality with new version releases.
PROSI love the Excel based familiarity with all excel functionality available for reporting tool. The online knowledge base is a tremendous resources as well.
CONSWe have had a technical difficulty that the Solver team has not been able to resolve. Very disappointing since we have been very happy with the planning module until we started losing line item detail.
Jacobus
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2019
Poor BI360 Product and Solver support
Daily run errors, reports not available due to running and always patches to be uploaded to deal with errors. Services and support due to USA and SA different time zones non existing leaving the user frustrated. I am sorry that we have selected this product as our data reporting product.
PROSThe dream: The capabilities presented and user capabilities to create and have reporting available.
CONSDaily running problems - If report data is not available or only running the product is of no use. Partners for installation clearly define Solver support as problematic to deliver. Now I see that all reviews are specifying this.
Reasons for switching to Solver
Proposed new product and capabilities in user hands as recommended by partners
Ray
Oil & Energy, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Overall, I am impressed with the software. The Composer interface is very intuitive to use.
Ease of use, scheduling of daily reports, quick daily data refresh, and excellent customer service.
PROSI like the ability to create reports in Composer, drop to Excel, and share with other users. I use the Publisher tool to generate close to 100 reports daily for the Accounting Team.
CONSThe error messaging is not always clear and concise. There are some limitations on naming tabs when running reports with expanding parameters.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Review for Solver BI-360
There is a huge learning curve needed to learn this software. However, once you learn how to use it, you will be able to create any kind of reports you want. The potential is limitless.
CONSI wish there is a "search" function that allows you to easily search for the the tags that you need.
Vendor Response
Thank you for your review. We will work on improving our product based on your comments. Thanks again!
Replied June 2019