WebFOCUS Software


 

Information Builders’ WebFOCUS is a business intelligence (BI) and analytics platform with a range of governed analytical tools, applications, reports and documents for all business stakeholders. It is a comprehensive platform that provides an array of analytical and operational tools for management, analysts, line-of-business workers, partners and customers.

WebFOCUS also includes many advanced capabilities, including data discovery, location intelligence, predictive and prescriptive analytics, BI smart search and natural language search.  

WebFOCUS can be deployed on premise or in the cloud. It offers users self-service tools, embedded information applications, customer portals, self-contained analytical documents and more.

 

WebFOCUS - Overview
 
  • WebFOCUS - Overview
    Overview
  • WebFOCUS - Reporting dashboard
    Reporting dashboard
  • WebFOCUS - CEO dashboard
    CEO dashboard
  • WebFOCUS - Assets map
    Assets map
  • WebFOCUS - Sales metrics
    Sales metrics
  • WebFOCUS - Predictive analytics
    Predictive analytics
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

15 Reviews of WebFOCUS

 

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Software Advice Reviews (7)
More Reviews (8)

Showing 1-7 of 7

Vickie from Food For The Poor
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

A great product and a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used IBI for more than 8 years and have never regretted our decision. They have been not just a vendor, but a true business partner who cares about the success of their clients.

Pros

User friendly, comprehensive functionality, incredible customer support, great annual user conference, extensive free online training videos, new functionality is added continually including from requests from customers.

Cons

We don't have any complaints about the product as it has met all of our needs and continues to grow in functionality with each new release.

 
 

Lorne from TPA Technologies
Specialty: Banking & Financial Services
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Information Builders is truly a partner for success. They are always willing to work with you to implement successful solutions and continuously listen to specific customer needs. Many of the features in new releases are directly related to customer reque

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Information Builders is an innovative company and their products continue to improve. Given the success, experience and age of the company, they have proven to be a trustworthy business partner.

Pros

The WebFOCUS product can handle most if not all reporting requests, functionality is wide spread. If the product needs to be improved then IBI will partner with you to find a solution and/or improve the offering with new features.

Cons

Depending on the user the learning curve can be a bit high; users should start with the basics and build from there. Even with that though, a user should be able to gain momentum by having success early on.

 
 

Cletis from HarperCollins Christian Publishing
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

webfocus is very flexible and i can write and deploy reports quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

i like the ability webfocus has to pull data from various platforms into one report. Also, the support staff at information builders is great to work with.

Cons

there's a lot to learn in using it but information builders is very helpful in providing the tools to learn.

 
 

Liessa from Pacific Maritime Association
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Real feedback based on real life experience

Ease-of-use

Functionality

Product Quality

Customer Support

Customer support is really great. Nice people.

Pros

OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons

This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

 
 

John from HANYS
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Partner for success

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a great product, they engage with their clients well. Going to user meetings and/or their summit is highly recommended.

Pros

Great customer service; very flexible product; drill down feature is fantastic; multiple capabilities to fit a businesses needs

Cons

being a flexible product comes with complexity and a learning curve in full understanding of their vast system

 
 

Tim from Aerotek
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

WebFOCUS Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to understand and pickup, Very quick to fix bugs that occur, New versions always bring new possibilities to the business

Cons

Bugs can be tough to workaround, but typically there is a solution. Sometimes upgrading to newer versions is tricky depending on what the migration involves.

 
 

Rob from Brotherhood Mutual Insurance
Specialty: Insurance

November 2015

November 2015

Information Builders Builds Relationships

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Information Builders is not just a company and it doesn't sell just products and services. They are a partner who ensures that you succeed and they will not talk you into a product that you don't need. When you have a question or concern someone is always more than willing to help you out... with enthusiasm and competence. The product is dynamic and robust to ensure that the business needs are met - technically as well as in usability.

Likes Least

Information Builders was a little slow to innovate into the 21st century until recently. The past version of WebFOCUS felt like it was still in the early 2000's, but with the release of WebFOCUS 8 they are relevant and innovating the in analytics space.

Recommendations

When choosing a BI vendor and software make sure to choose a vendor who will understand your company and culture. After that you can evaluate the functionalities of the software, but the reality is that all software has strengths and weaknesses and it is crucial that your corporate culture and the relationship with the vendor are in lock step to deliver success. The greatest software in the world won't consistently deliver effectively if other pieces are disjointed and there isn't common communication.

 
 
 
Showing 1-8 of 8

Mitch from FIRMA Foreign Exchange
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

WebFocus is easy to use, powerful, and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WebFocus has all the features that our small/medium sized company needs. We've been able to build complex dashboards/portals, and the tools are easy to work with.

Pros

The ability to easily switch between a graphical interface and a text editor. I usually start the build of a new report with the GUI. It allows me to see what I'm building as I add columns, titles, and features. However, when I'm troubleshooting a report, I tend to use the text editor, which allows me to look directly at the code. When working in the editor, changes can be made quickly, and large chunks of code can easily be cut and pasted to expand the functionality of the report.

Cons

The software is fine. If I can a con, it would be some of the junior customer service folks that weren't able to resolve certain issues. Overall, however, the senior folks at Info. Builders have a wealth of knowledge.

Source: Capterra
 

Jerod from CenturyLink
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Very powerful and flexible software to do all your reporting and visualizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Flexibility. Can customize anything. This supports swiftly meetings all business needs and business questions.

Cons

Flexibility. Can customize anything. This is a con due to challenge with the customization brings maintenance considerations and requires high talent to support.

Source: Capterra
 

Lori from LB McClellan Inc
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Consultant specializing in reporting and application development

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Flexibility, efficiency

Pros

WebFOCUS let me aid and create not only applications for clients but reporting from multiple database and output in any format needed.

Cons

If anything, the price. Clients wouldn't buy all the pieces they needed and then ask to self build.

Source: Capterra
 

Mitchell from MSHS
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2017

August 2017

Reliable, Robust, User Friendly, and Flexible.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Robust Reports and Charts; Business users can easily develop reports

Pros

- As an IT professional, I find WebFOCUS to be a powerful reporting tool which meets very diversified demands within my organization.
- Allows non-developers to quickly create reports and charts without a lot of technical know how.
- The applications can handle processing large amounts of data in a short period of time. - Technical support staff is knowledgeable and turnaround time for resolving issues is excellent. - Creating ad hoc reports in InfoAssist allows business users to quickly analyze data.

Cons

Have experienced a few hiccups when upgrading from one release to another, but with the assistance of their technical support team, we were able to resolve issues promptly.

Source: Capterra
 

Lori from LB McClellan Inc
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

The most powerful tool from applications to complex reporting to full portals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WebFOCUS became my consulting niche, allowing me

Pros

WebFOCUS has all the building blocks to be simple or complex.
* capability of bringing disparate data together
* full applications are possible
* full formatting
* ability to create any kind of output
* ability to create background jobs with bursting and delivery options

Cons

The components can be pricey, but the efficiency of creating content after the initial learning curve is huge.

Source: Capterra
 

Andrew from Conifer Health

July 2017

July 2017

Build Robust and Easy-to-use Customer Portals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.

From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.

Cons

The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.

Source: Capterra
 

Ian from Centimark
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2017

July 2017

My favorite BI software tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BI for our employees, and BI for our customer via customer facing applications.

Pros

Extreme customization. Being able to get at the code, and embed scripts and other languages opens this BI tool up to unlimited options.

Cons

While not required to use the product, learning the FOCUS language requires some time and effort. However, it really pays off in the long run!

Source: Capterra
 

John from Health Association Of New York

July 2017

July 2017

This has been such an easy transition for us from our old software to WebFOCUS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The flexibility of the WebFOCUS language and we were easily able to reproduce our old data models and deliver them to clients without interruption or major lifting once security was set up.

Cons

There's not much I don't like, there is just a steep learning curve if you want to take off quickly while having intricate security, so that's more our issue than IB.

Source: Capterra