Airbrake Software


 

Airbrake Bug Tracker is a cloud-based error and bug reporting solution designed for development teams in small and midsize companies. It offers backlog management, filtering, ticket management, issue tracking and workforce management within a suite.

Airbrake helps users resolve their technical and code errors by reporting bugs directly to the developer team. Users can group these errors by error-types so that they can be resolved by the people with expertise in these error types.

Airbrake features error data management, which allows users to aggregate bugs and use that to identify the files, methods or code snippets responsible for the exception. Users can also identify affected nodes, URLs and browsers.

Airbrake offers integration with popular business workflow management solution such as Slack, GitHub, JIRA and Trello. The solution features a mobile application for both iOS and Android devices.

 

Airbrake - Error details
 
  • Airbrake - Error details
    Error details
  • Airbrake - Mobile error log
    Mobile error log
  • Airbrake - Error log
    Error log
  • Airbrake - Error stats
    Error stats
  • Airbrake - Multiple devices
    Multiple devices
  • Airbrake - Testing
    Testing
Supported Operating System(s):
Web browser (OS agnostic)

18 Reviews of Airbrake

Showing 1-18 of 18

 

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Ashutosh from Arizona State university

April 2017

April 2017

Amazing product

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It help me monitoring and detection the software errors, then also helps me diagnose and fix them. Its very useful

Source: Capterra
 

Rich from Constant Contact
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Airbrake is a great error monitoring product

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We rely on Airbrake for additional production and test environment monitoring of app exceptions. By linking Airbrake error alerts to HipChat notifications, we get great high-level alerts whenever an error happens, right in our team chat room. It's easy to drill down into the error details with the UI. We also use the Comments feature of the Airbrake errors to reduce bystander effect among team members -- no comment means nobody triaged the issue.

Source: Capterra
 

Joseph from Coding Blocks
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Bots, and plugins, and cache invalidation, oh my!

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Airbrake has been amazing. We were able to get it installed, configured, tested, and deployed to two applications in about 30 minutes thanks to their open-source packages and concise documentation. We were even able to update Airbrake with information about our releases (git commit #) so we knew exactly what version of the code we were running when a problem began.

We went from being overwhelmed with noisy, pointless, and ultimately ignored exception emails to getting just a few clean and concise notifications. Logging into the site gives you access to a plethora of additional information, as well as an "aggregations" tab that shows the commonality between logically grouped exceptions.

We set up a WordPress blog (there's a plugin!) and an aging ASP MVC site. We had initially assumed that the exceptions would be "dumbed down" to the lowest common denominator, but we were pleasantly surprised to see that each product included platform specific information. Everything is neatly organized and visualized so that it's easy and intuitive to make sense of the mass of information. With roughly 30 minutes of setup we were finally able to pinpoint an issue that we had been speculating about for months. (Bots, and plugins, and cache invalidation, oh my!)

Finally, it's obvious that Airbrake has put a lot of effort and attention into user experience. The interface is so clean, concise, and understandable that it's oddly tempting to show off.

Airbrake is easy to setup, smartly alerts, smartly organizes, is a pleasure to use, and we strangely want to show off our exceptions...5 stars!

Pros

Easy to setup
Reduces email alerts
Smartly organizes
Easy to use
We love showing it off

Cons

I wish it would fix the exceptions too :)

Advice to Others

There's a free 30 day trial, and it's so easy to setup that it's really worth giving it a shot to see if it's right for you

Source: Capterra
 

James from Inalab Japan

March 2017

March 2017

Perfect for small projects!

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I work on a single-man project which requires frequent rush-to-production feature changes. Airbrake keeps me on top of my users' problems and allows me to trace their errors. It makes error-tracking simple, and I'm extremely grateful for it being integrated into Heroku for ease of use with my Rails project. Would definitely use it again and recommend it to others.

Source: Capterra
 

Spencer from Rackspace Hosting

February 2017

February 2017

Powerful and easy to use! Plus, a great ROI

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Airbrake has been used by other teams in my organizations for quite some time. My team and I were building a new Rails application and we decided to include Airbrake for error reporting.

Using Airbrake was one of the best decisions we made and here's why:
tl;dr - Installation, configuration, and integration were all painless. My only request is to expand supported integrations to more and different systems (New Relic, in our case).

1) App integration: "Installing" Airbrake in our Rails application was as simple as adding an entry in our Gemfile and creating an initializer for configuration. And that's it!

2) Configurability: As I just mentioned, configuration is available in your application. However, configuration "points" also exist in Airbrake at the account, project, and user levels. All these configurations work together seamlessly. This has allowed us to get the right notifications to the right people at the right time and avoid the "notification overload" that can come with other monitoring solutions.

3) External Integrations: Airbrake supports integration with many popular issue trackers and team communication solutions. We integrate Airbrake with JIRA and Slack, so there was no need to introduce a new tool to our daily workflow. However, I would like to see integration support expanded. For example, the integration with New Relic requires a third party solution that ended up not working for us. Airbrake does support webhooks, so we're still able to integrate with systems that are not supported OoTB.

4) Documentation: Setting up Airbrake and integrating it into our ecosystem has required little to no guesswork on our part.

Source: Capterra
 

Gianluigi from GGPdev

February 2017

February 2017

Excelent Tool and Product

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I've been using Airbrake for a while and it's a great bug tracker. It facilitates my workflow a lot by getting a lot of info in the email then if I need more I go to the app and figure out the details. It´s great

Source: Capterra
 

Rob from Lonely Planet

February 2017

February 2017

Clean, solid, reliable!

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Airbrake is a valuable tool that is typically used on traffic-heavy applications. The major benefit of Airbrake is it provides extremely detailed exception information. It also has a great visual tool for trending and the functionality to pinpoint a problem to a specific deploy.



The readme documentation and open/closed issues on Github accurately reflects the tool. I recommend the Airbrake library to everyone.

Source: Capterra
 

Burkhard from Reverse Retail GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Error reporting as one needs it

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We have been using airbrake for almost 5 years now and couldn't be more satisfied. Every exception that is thrown in production gets duly reported to our Slack channel and can be reacted upon. What more can anyone want.

Pros

does as advertised
detailed error reporting

Cons

bit costly

Source: Capterra
 

Michael from Genetic Direction
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Proactive Capability!

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We use Airbrake in a Ruby on Rails app which was super easy to setup and get running. Airbrake has given our IT a proactive capability allowing us to many times get a head of the curve when it comes to knowing about system errors. It has been my experience in the past in many different IT organizations to not find out about an error until the customer reports it. With Airbrake in many instances we were able to get a fix in place and deployed within minutes as opposed to days or hours from the 1st occurrence of a particular error/bug.

Pros

It's awesome! Pretty easy to use and setup. Love the Slack integration. Our business lives and Slack and speeds up communication for our operations between business and IT. Also love the Trello integration because Trello is where we track our bugs.

Cons

One you changed the user interface on me and it took me a minute to understand where to go to find what I was looking for but not really a big deal.

Source: Capterra
 

Rob from SpringboardAuto.com
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Must have for any web application

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Airbrake is one of those tools we can't live without. It gives us so much visibility on the health of our application and allows us to cache bugs before they become big issues!

Pros

Ease of use, great functionality

Cons

It can be a little expensive if you have a lot of projects, but it is absolutely worth it.

Source: Capterra
 

Jason from Pronoun Inc.

February 2017

February 2017

Amazing service that has saved our lives MANY times!

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Airbrake is the best error collection service we have ever used. It's simple easy and efficient. It collects and aggregates errors beautifully and makes it easy for our engineering team to triage issues based on priority. We would be dead in the water without this!

Pros

Easy to use, cheap, efficient.

Cons

No cons!

Source: Capterra
 

himanshu from Indeed

October 2016

October 2016

Best tool for error tracking

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It gives track of all errors happened in your application. It helps to consolidate all errors in one place. Love the work developer put in Airbrake

Source: Capterra
 

Yaniv from H.S. PractiTest Ltd.

July 2015

July 2015

simple and easy - get the problems before the customer complains

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Airbrake lets you know of the problems immediately when they occur, with the parameters and session; and in many cases we can fix them before customers have a chance to notify us.

This gives us the ability to bring a superb service to our customers

Source: Capterra
 

Roberto Vitor from Agendakids

July 2015

July 2015

The best bug tracker ever !!!!

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Here on the AgendaKids team we got the immediate support to our customers all that thanks to this great tool

Source: Capterra
 

Renan from Agendakids

July 2015

July 2015

Best bug tracker ever

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If you need a solution to easy find and analyse all exceptions of your application, you need Airbrake. Starting with a Free plan, you will love when you could save a lot of time of debugging some errors. Airbrake brings to you everything that you need in one place. Besides that, the support is really amazing!

Source: Capterra
 

Paolo from Homestay.com

July 2015

July 2015

Airbrake rocks

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At homestay.com we've been using Airbrake for a long time. It's a tool that we started relying more and more on, and even if new tools pop up to track exceptions, we never really found one that could replace it.
All in all I think you should give this a go as it's a very good value for money, dependable and well made piece of software.

Source: Capterra
 

Luis from Drawfolio

July 2015

July 2015

Simplest way of keeping an eye on your production backend

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Airbrake is the most simple & clean way of being informed about exceptions happening in production environment of our Rails application. We can talk to users about problems they are experiencing even before they come back to us with them, and that helps to build a great image (even if our application is failing!).

Source: Capterra
 

Federico from Citrusbyte LLC

July 2015

July 2015

Awesome bug tracking service!!

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We really like the visibility that Airbrake gives over unexpected errors that otherwise will be buried among huge piles of logs. It is a great tool to provide context information about each occurrence of an error making it an easy job to reproduce it and fix it ASAP.

Their UI is very intuitive and easy to use, and the instant reporting of bugs via email is an awesome feature as well.

Source: Capterra