Wylie Systems Software


 

Wylie Systems is a cloud-based business management solution designed for small businesses that offers sales management, finance management, inventory control, point of sale (POS) and client management functionalities within a suite. The product is best suited for weight loss clinics and medical spa industry segments.

Wylie Systems features customer management which enables users to create progress reports, book multiple appointments and send email campaigns. Users can also measure the performance of their marketing efforts by tracking referral sources.

The solution also features sales management, which allows users to record multiple types of transactions such as online sales and POS purchases. Users can also manage online and credit card payments and securely record card information for repeat sales.

With the help of the inventory management module, users are able to track the history of their orders and set automated re-order triggers when the stock levels are low. The system also integrates with both Bluetooth as well as coded scanners for use in the process of receiving and counting inventory.

 

Wylie Systems - Accounting
 
  • Wylie Systems - Accounting
    Accounting
  • Wylie Systems - Client scheduling
    Client scheduling
  • Wylie Systems - Customer database
    Customer database
  • Wylie Systems - Inventory management
    Inventory management
  • Wylie Systems - Marketing reports
    Marketing reports
  • Wylie Systems - Sales processing
    Sales processing
Supported Operating System(s):
Web browser (OS agnostic)

13 Reviews of Wylie Systems

Showing 1-13 of 13

 

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Pam from Ideal Protein COP
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

POS System for sales and inventory tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is user friendly and can track sales by product, employee,profit margin and much more. Very helpful aid for forecasting orders and tracking inventory. Support is always available and very helpful with easy to understand explanations.

Pros

You can use this program for just the basic sales and invoices with no training or as management use the more advanced features which are equally easy to learn and use.

Cons

No issues

Advice to Others

Take advantage of the training sessions to get a good overview of the program.

Source: Capterra
 

April from Wishing wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great system for a small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Previously we used a different system. The representative has surpassed our previous system. Very easy to use!

Pros

Very easy to use.

Cons

Sometimes it takes a few attempts to run invoices through.

Advice to Others

Overall it's working great.

Source: Capterra
 

Estelle from Wishing Wellness, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Very happy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system has been great to use. Very easy to navigate. The company is always working to improve the software and looking for customer feedback. The customer service is fantastic.

Pros

Customer service. Easy to use.

Cons

Seems to work only with google chrome.

Advice to Others

Make it easier for devices without chrome.

Source: Capterra
 

Sara from GlenLakes Weightloss
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

POS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There has been highs and lows - but for the most part is an improvement. The calendar application has alot of bugs, still but can see the changes!

Source: Capterra
 

Cathy from Dr. Zumbado's Ideal Protein Clinic

December 2016

December 2016

great system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have loved the POS for inventory, sales and reports since we started using 4 years ago. This is wonderful, very accessible and supportive of our needs. Have recommended the POS to several IP clinic owners. I know that many of the enhancements are still works in progress such as the scheduling system. It's not as easy and user friendly as our current system but hopeful that it will be in future.

Source: Capterra
 

Albina from Live Longer Weight Loss
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it. Was very easy to install and start using right away. They also do updates to improve the user interface. Would definitely recommend.

Source: Capterra
 

Ann from RAST
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Uncomplicated!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We run a busy, busy office, with several hands on the system...the ease of use for all involved has been a pleasant experience! The customers are not aware of how different this system is compared to what we used to use...it is so seamless!

Pros

Ease of use...no questions about how to interact, but great support if we ever need it!

Cons

Awaiting some small additions that would be beneficial, but they are very small...

Advice to Others

Buy it!

Source: Capterra
 

Jennifer from Weight Loss Done Right
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

very happy with Wylie POS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The system is amazing. Very conducive to our needs. The costumer service is impeccable, when ever i have even the smallest question or concern they are back to me right away with plenty of helpful advice.

Pros

easy to use and understand. help videos

Cons

can not carry over balances owed during next visit on cash register.

Source: Capterra
 

Lori from HealthCARE Express - Ideal Protein
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Great POS system, awesome customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Wylie for about six months, while there have been some bugs to work out, the customer support has been the best I've ever experienced and issues are solved immediately. They are constantly adding new features and listening to what their client's needs are. I don't think I have ever waited more than 10 minutes for a problem to be solved, even if it wasn't a problem on their end. - ALWAYS answers the phone.

Pros

Ease of use. The different reports that are available. There are lots of filters so you can narrow down what you are looking for.

Cons

There aren't really any issues that I have come across. There are a few things, like credit/returns that I have problems with, but that a feature we don't need to use often, so it is more of remembering the steps more than a problem with the software.

Source: Capterra
 

Ashley from PHD Advanced Nutrition, LLC

December 2016

December 2016

Wylie Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our experience has been good. The customer service is great. The functionality could be better and the system has gone through some down periods which has made for some stressful busy clinic days. The functionality does continue to improve so it has much potential.

Pros

It covers many needs of our clinic with scheduling, appointment reminders, customer accounts, and invoicing.

Cons

It can be confusing or malfunction. Some of the aspects we need don't work well. It's often confusing how the invoices read on the customer accounts and how some transactions aren't included in account transactions.

Advice to Others

Updating the scheduling has been great.

Source: Capterra
 

Estelle from Wishing Wellness, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Happy with the software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been very statsfied with the software. There are certain areas that I hope to see change in the future but they are constantly making improvements. The costumer service is amazing! They are quick to fix issues and always asking users what we would like to see done differently.

Pros

Costumer service. Always making improvements.

Cons

On certain computers the size of the window can be too small and it includes a lot of scrolling.

Source: Capterra
 

Maria from Ideal Body LA LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Point of Sale

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Wylie Systems has created a program that allows users so many options - all in one. I am able to accurately track inventory, sales, sales tax, process payments or returns easily. I love the feature to communicate with customers too-whether scheduling weekly visits, or sending emails to certain groups without much effort. I do wish the customer had access to the schedule to change their own appointment if necessary, and I believe that feature may be coming. I don't think I even utilize all that the system can do for me! Customer support has been incredibly responsive. I would definitely recommend Wylie Systems as a preferred vendor and a valuable investment for your business.

Pros

The sales process and inventory management are so efficient as well as communication with customers

Cons

Wish the client had ability to change their appointment if necessary

Advice to Others

Customer service is superior. Accessible. Responsive.

Source: Capterra
 

Marsha from Simply Thrive! Weight Loss Center of SE IA

December 2016

December 2016

Great product and superb service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been very pleased with all of my experiences and with new employees messing up a few things, Wylie staff were able to help me "undo" their data entry errors and quickly teach me how to do it next time! Awesome response time and great to work with. I would highly recommend the Wylie Business System to anyone. A great value!

Source: Capterra