SapphireOne

RATING:

4.8

(6)
Overview

About SapphireOne

SapphireOne is an accounting solution built for any size enterprise. The system integrates information from all relevant business departments. Key features include asset management, account management, payroll and reporting. SapphireOne is able to link directly to a variety of banks which enables users to make transactions directly from the solution. Ledgers from multiple businesses can be supported in a single dashboard view. The payroll module of the solution enables users to create and update pay schedules, maintain employee allowances and deductions and view reports. SapphireOne’s asset management functions include multiple asset valuation methods for depreciation, including company and tax. Users can also track customer accounts, manage invoices, process ...
Accounts module

SapphireOne Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SapphireOne

6 Reviews

Anwar

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Flexible enough to accommodate almost every need in our organisation

It has a stable platform and is user friendly. Make sure you use their training program which will save your time and make your job easier.

PROS

It is an adaptable and flexible product which is very important as it gives the functionality for the range of activities we have to monitor and record. The SapphireOne ERP Accounting system is very dynamic as it is capable of gathering data from various areas of our garments business. It encompasses entire operational landscape for our company which provides us the scope to access all information in terms of sales, purchase, order management, inventory and many others.

CONS

Since the system is continuously updating, you would need to make sure that you keep updated with the software. Saying that, their support team is always ready to provide assistance in this regard.

James

Wholesale, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Best Mac OS ERP Accounting Software in the market

We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack. We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team. We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner. The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office!), runs on Mac and/or Windows, Payroll, and much more.

Don

Retail, 2-10 employees

Used daily for more than 2 years

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

Sapphire One - Not for the faint hearted but worth the effort

As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business. Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software. We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

PROS

1. Logical 2. Reliable 3. Disciplined with strong audit and security controls. 4. Flexible 5. Constantly evolving functionality. 6. Prompt, effective support.

CONS

1. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use. 2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.

Alison

11-50 employees

Used more than 2 years

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2017

SapphireOne is worth the investment

We have been using their software for many years and it is always progressive. Its diversity has been great for creating a central source for ALL our accounting needs. We have found it to be an excellent solution for all our ERP, Accounting, CRM needs. So we don't need any third party support to supplement our requirements

PROS

It is a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists. SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.

CONS

The vastness of SapphirOne's capabilities can sometimes be overwhelming for new users, but the program being complex is not necessarily complicated and they are more than willing to assist new staff.

Danielle

Farming, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Feature Rich Program

PROS

Comes with everything out of the box -- financials, project management, warehouse management, almost everything -- you name it and it's probably there. They allow multi-entity and multiple currency.

CONS

Connecting via the web or using mobile devices is very limited. I guess it's because it's not a cloud program, but it's a setback at times.

Loren

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Excellent software

I have been using the SapphireOne software for over 10 years. I work in a large organization and we have a lot of extremely demanding requests, which SapphireOne meets on a daily basis. The SapphireOne support team are very efficient for their assistance with any queries and issues that we may have. They are always happy to hear suggestions for new features and functionality.

6 Reviews