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AutoLeap
AutoLeap
AutoLeap, an award-winning shop management software, is revolutionizing the auto repair industry. Tailored for both general repair and tire shops across the US and Canada, it empowers owners and managers to run their businesses wi...Read more about AutoLeap
AutoFluent
AutoFluent
Conduct business concurrently and web-based in REAL-TIME with AutoFluent.NET. Get the most efficient, advanced, enterprise-level technology and security to take you into the future. Quotes, Work Orders, Invoices and individual Das...Read more about AutoFluent
Workshop Software
Workshop Software
Workshop Software is a cloud-based solution that helps businesses in the automotive industry manage administrative operations such as online bookings, vehicle management, activity monitoring and more. Professionals can use the das...Read more about Workshop Software
Fullbay
Fullbay
Fullbay is a cloud-based shop management software designed for heavy-duty commercial repair shops.The app allows shop owners, technicians, managers, and customers to stay involved throughout the repair process—even if they’re outs...Read more about Fullbay
Shopmonkey
Shopmonkey
Shopmonkey is a cloud-based auto repair solution designed to help automotive businesses of all sizes manage processes related to appointment scheduling, messaging, reporting, invoicing, and more. The platform comes with a workflow...Read more about Shopmonkey
CAMS DMS
CAMS DMS
CAMS DMS is a cloud-based auto body platform that can be used by car dealerships to keep track of their inventory, customers, suppliers and expenses. The software can be used to create, maintain and track customer records, notes a...Read more about CAMS DMS
AutoVitals
AutoVitals
The Digital Shop is a one-vendor automotive repair shop management software providing digital vehicle inspections, workflow management, custom websites, digital marketing, and more. All of AutoVitals' solutions are designed to opt...Read more about AutoVitals
EZ Auto Scheduler
EZ Auto Scheduler
EZauto Scheduler is an appointment scheduling solution for mechanics in the auto industry. Users can pull CARFAX information using License Plate or VIN number as well as report repairs to CARFAX from within the Scheduler. EZauto ...Read more about EZ Auto Scheduler
AutoSoftWay
AutoSoftWay
AutoSoftWay is a cloud-based all-in-one auto repair management system that eliminates the need to rely on paperwork. The system allows auto shops to keep track of customers and vehicles plus manage inventory. Shops can create new ...Read more about AutoSoftWay
Omnna
Omnna
Omnna is a cloud-based ERP that allows businesses of all sizes to manage processes for the supply chain lifecycle, point of sale, warehousing, customer relationship management and more. Omnna's complete B2B and B2C warehouse manag...Read more about Omnna
Omnique
Omnique
Omnique is a cloud-based auto shop management solution suitable for small to midsize businesses. Omnique offers various features including estimate creation, parts ordering and appointment scheduling. It is able to integrate...Read more about Omnique
AutoServe1
AutoServe1
AutoServe1 is a cloud-based auto repair shop management solution that helps users in digital vehicle inspection. The solution educates vehicle owners about their auto repair tasks by updating them with latest videos and pictures. ...Read more about AutoServe1
HITS
HITS
HITS is a cloud-based auto shop and tire dealership management solution for small and midsize businesses. Three separate modules are available: HITS BPOS, HITS ServiceCAT, and HITS TireLink. BPOS is the core module, providing poin...Read more about HITS
Mobile Tech RX
Mobile Tech RX
Mobile Tech RX is a web-based auto reconditioning solution, which helps automotive businesses across various sectors, such as detailing, paintless dent repair, glass repair, paint touch up, wheel and rim repair, window tint, inter...Read more about Mobile Tech RX
R.O.Writer
R.O.Writer
R.O. Writer is a comprehensive auto repair shop software built to help owners optimize every aspect of their business, from service writing to invoicing to customer communications. It is the most feature-rich shop management solut...Read more about R.O.Writer
MaxxTraxx
MaxxTraxx
MaxxTraxx is an on-premise auto shop management solution with features such as order writing, workflow management and fleet maintenance. The solution can be used in automative, bicycle, heavy truck, restoration, motorcycle and mar...Read more about MaxxTraxx
Auto Repair Bill
Auto Repair Bill
Auto Repair Bill is a cloud-based automotive solution for individual mechanics and small automobile repair shops. Auto Repair Bill helps mechanics to service requests, manage orders, schedule jobs and generate invoices for a...Read more about Auto Repair Bill
Shop Methods
Shop Methods
Shop Methods is a cloud-based auto repair solution that helps auto service providers such as repair facilities, car detailers, car customization shops and more to manage their day-to-day business operations. Shop Methods prov...Read more about Shop Methods
ProfitBoost Software
ProfitBoost Software
Pifpro is a cloud-based order management solution that caters to auto shops. Key features include billing and invoicing, parts management, service history records, vehicle tracking and more. Pifpro integrates with local and n...Read more about ProfitBoost Software
Complete Auto Reports (CAR)
Complete Auto Reports (CAR)
Complete Auto Reports (CAR) is a cloud-based auto shop solution designed to help automotive repair facilities manage their business processes. CAR is a mobile product which works on all devices, from PC/Mac to iOS and Android devi...Read more about Complete Auto Reports (CAR)
Buyers Guide
Last Updated: March 16, 2023What are the key factors of success for any auto repair shop? Shop owners and managers can tell you: visibility, efficient service and good customer relations are what matter most, regardless of shop size or the number of locations you manage.
Auto shop management software can help you achieve these goals by automating tasks, tracking customer and vehicle histories, connecting you to major parts dealers and maintenance databases and more.
If you think your auto shop’s operations could be improved with an automotive software solution, but you’re not sure how to sort through the options, this guide is for you.
(Click on a link below to jump to that section.)
Common Features of Auto Shop Software
What Is Auto Repair Software?
Auto shop management software platforms include features commonly used by small and midsize businesses (SMBs) in general, such as accounting, scheduling and inventory management. They also often offer functionality that specifically serves auto repair shops, such as:
Auto parts sales and inventory management
Estimating and service writing
VIN decoding
Vehicle tracking and history
Invoicing
Point of sale (POS)
Other than auto repair shops, this type of software is also used by motorcycle shops, small engine repair shops, boat shops etc.
Common Features of Auto Shop Software
Auto repair shop software solutions may include one or more of the following features:
Estimating and service writing | Access parts and labor databases for accurate pricing and reliable labor times. Create multiple quotes per customer. Quickly view the necessary parts for common repair procedures. |
VIN Decoder | Extract information encoded in the vehicle identification number (VIN) and may even provide additional information about the vehicle, such as the original equipment manufacturer (OEM) model number and vehicle history. |
Integrations with key parts, service and data partners | Access CARFAX for vehicle histories and ALLDATA for OEM service and repair information. Integrate with auto parts suppliers such as NAPA and CARQUEST to find pricing and order parts directly through the software application. |
Create, manage and archive work orders, which are a bridge for communication between service writers and mechanics. They can also be used for reporting and analytics or by the front office to generate quotes and invoices. | |
Sales and inventory management | Access inventory management for parts and track them among shops with multiple locations or warehouses. Integrate with credit card processors and point of sale (POS) systems. |
Most systems offer integrations with accounting software, such as QuickBooks, Sage Peachtree and Simply Accounting. Streamline data entry for invoicing, accounts payable, accounts receivable and payroll, and manage your checkbook. | |
Manage customer data and track past interactions. Search customers via phone number, customer ID number or vehicle specific information, such as VIN or license plate number. | |
Reporting | Generate profit analysis reports and sort by type of service, work order, service writer or technician. Analyze marketing efforts. Compare location performance. |
Connect with data from CRM applications for vehicle repair and maintenance marketing campaigns. Maintain a line of communications with existing customers. Also, maintain lead nurturing, social media campaigns and website design. | |
Scheduling | Enable online booking through your website, Yelp, Facebook or other sites. Reduce the number of missed appointments with automatic reminders via text or email. Create staff logins to view and manage technician schedules. |
The Vendor Landscape
Auto repair software products offer a variety of options, with some vendors offering more holistic, fully featured platforms and others targeting just one niche of the market. There are two main types of solutions offered:
Integrated suite solutions. Software platforms that offer a suite of applications that perform many or all the features listed above are known as integrated suite software solutions.
Below are some examples of auto shop software vendors offering full-featured integrated suites:
Winworks AutoShop is installed on-premise on the user’s own server. There are three versions of the program, with capabilities scaling with price. Each option offers the same core functionality, including:
Reporting
Appointment scheduling
Work order creation
Task automation
Customer and vehicle search
Winworks offers native apps for Android and iOS, which handle VIN decoding and work order creation.
AutoFluentis an on-premise integrated suite platform, which also offers cloud database hosting for global data access. This is especially useful for auto repair shops with multiple locations or a separate warehouse.
AutoFluent offers applications for sales, inventory management, CRM, reporting and more.
Main menu in AutoFluent's platform (Source: autorepairsoftware.com)
Best-of-breed solutions. Stand-alone software applications that serve a specific need in a market are known as best-of-breed software applications.
Here are some examples of best-of-breed automotive software solutions:
Web-Est is cloud-based estimating software built for independent auto body shops. It offers estimating tools such as:
Integrations with databases for quick labor estimates
Graphical representations and imaging capabilities
Estimate creation and emailing capabilities
Customization of documents with company logo
Marketing 360 is a cloud-based software solution which provides a range of marketing and web design services to personal and business service providers, including automotive repair professionals.
Social profile monitoring dashboard in Marketing 360
Pricing Options
Automotive software platforms are typically priced one of two ways: through a perpetual license or a subscription license. The best choice for you depends on your organization’s size, budget and IT capabilities.
Perpetual License Vs. Subscription License Software
The best auto shop management software solution for you is the one that will meet your needs without requiring you to pay for features you won’t use. Consider your current needs, as well as short and long-term goals, to decide which platform will best serve you.
For example, if you have existing server hardware, and want to pay less over time, an on-premise deployment with a perpetual license would likely be the best solution for you, as opposed to cloud-based options.
Alternatively, if you’re satisfied with your current solutions for scheduling, accounting, payroll and CRM, but want to ramp up your online and social presence, consider a best-of-breed marketing tool targeted to auto repair shops.