Integrify has allowed us to automate a very complex process, and at the same time it took a system that was paper based and made it electronic. It can handle a wide variety of workflows, requirements, and types of users. The customer service is great.

As someone who is not naturally tech-savvy and who inherited a system that was already designed, it's not always intuitive and at times it has been challenging for me to understand what's behind the curtain. That being said, I think this has more to do with my knowledge base rather than the system itself.

Integrify has helped us improve and standardize our processes. The process of implementing Integrify helped us hone in on our business rules, and due to the way if forces adherance to those rules, modifying our processes is much more thought out.

I like how easy it is to configure forms, workflows and reports. We are able to design exactly what we want in very little time.

There are so many features and options, I find better ways of doing what I have already developed. I find myself falling behind on going back and making improvements.

We never successfully used the software, due to a combination of factors both relating to Integrify and our own situation.

Options and willingness of Integrify staff to help. The Integrify personnel had ways to work around the idiosyncracies of the product.

1) Lack of a publishing process for flows (i.e. dev => staging => production) 2) Impossible to print large flows to paper. The only available printing method was to capture a screen in a browser, and if this was used to print to large form paper then the text on the (large) diagrams was unreadable . This was also very awkward as most browsers have limited printing support. 3) Poor scalability. The more complex the process, the more flow specifications would need to be re-entered. For example, given the lack of a publishing process, copying a flow was the only way to simulate one. However, copying a flow lost some types of data which needed to be entered (repeatedly). While one member of our team took a "bleeding edge" approach that stressed the software, perhaps unreasonably, other team members were merely working on a "large-ish" flow, and Integrify was painful to use for such a large flow. I should note that factors within our company also contributed to the failure with Integrify.

Our first experience was great using a simple workflow/process but once we built our custom workflows specific to our company we soon outgrew the capabilities of the system. Our management elected to move on with other products so our full potential with Integrify was most likely not realized. Seeing that they are still providing a product makes me wonder if the shortcomings have been overcome. Support was great and that was one of the key items that kept us using it for the extended period that we did.

The graphical interface was pretty good. There were some nice dashboards and being an online service running on our server eliminated having to have a client application.

There were several gotcha's as we built more complicated workflows/processes. Some of the administrative interfaces were not intuitive and easily could overlook key settings while building a workflow.

I am waiting for the next release for upgrade -if possible - You guys -Integrify- changed my life and saved my time in managing things and staff

Very Nice Product , With a lot of features that are exceeding my requirements with good coloring and interface The most important point is to understand how to work on Integrify , That is the point

Actually it took me weeks to understand how to work on Integrify .. That's why I am requesting some enhancements in customer experience to be simpler and to the point Even I have to say that they have a perfect Support Team who helped me to get it done