Servant Keeper
About Servant Keeper
Awards and Recognition
Servant Keeper Pricing
Starting price:
$64.99 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Servant Keeper
1 - 5 of 687 Reviews
Albert
Verified reviewer
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Servant Keeper gets across the board. Their salesman,
Online directory for church membership. Saved many man days of work recording and tabulating contribution statements to the membership. Opens door to online communication to church membership.' Allows membership to review their giving statements at any time online.
PROSWe formed a committee to review electronic giving in early November. In this process we learned that our church had purchased SK, but had not implemented it. After reviewing the benefits of SK we decided we should first implement SK before moving into electronic giving. We tested SK live for over a month to confirm that it work for us. Prior to SK we used PowerChurch Plus for membership records and manually recorded all of contribution records by hand on paper ledgers. The conversion from PCP went very well using the SK provided tool for data conversion. In this process we moved 525 families with 1149 members to SK from PCP in a manner of minutes. The SK salesman met with us almost daily over the phone to answer our questions when we were in the month long evaluation. He answered both functional and technical questions as we tested the functionality. At this point we have implemented the membership and contributions modules from SK. We are planning to implement the Directory next and then get into email ' text communication in the Church membership. The guys entering the contributions especially enjoyed doing the "Ka-Ching" feature that sounded every time they entered a contribution. Overall at this time we are very happy with SK and the service they have provided as we implemented the software. We decided to implement the "cloud" version of the software and it works as fast as the local version which we used in testing.
CONSWe wish that all of the features were rolled up in the cost for the cloud version. Other than that there everything has worked as advertised.
Vendor Response
Hi Albert, very kind of you to leave a very detailed and glowing review of Servant Keeper. It's an honor to serve your ministry and we are so glad that SK is a blessing for you! - the Servant Keeper Team
Replied January 2018
Phillip
Religious Institutions, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Servant Keeper Thoughts
My overall experience with Servant Keeper has been good. Even though some of the features are somewhat confusing to me, ultimately, in time, I am able to figure them out. So far it has been the most user friendly church management program I have tried. I Ch
PROSOverall the software is relatively user friendly. Doesn't take long to get going. If you can attend an instructional seminar, that will get you going even faster and get a lot of questions answered. Giving entries are very intuitive and straight forward. Corrections to entries are a little more work.
CONSSteps to Merging duplicate entries or files can be very confusing. Customizing entry fields in the membership is difficult. Always have to go back to the guides and/or instruction manual to recall the steps. I always have problems with the conditional statements in creating a group. Wish it was more simplified with practical examples or templates.
Reason for choosing Servant Keeper
PowerChurch Plus was too complex for our people to figure out.
Michael
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2021
Fine folks, but inferior product
It served us well in our early years as a church. But as our needs grew, SK didnt work for us. Great price. Great folks. Very limited functionality. If you're needing a simple solution JUST to keep up with donations, this will work. If you need more than that, this product might not be the best for you.
PROSNot much. I think the staff at SK are great and fine people, but the software is lacking!
CONSThe GUI is archaic, outdated, and looks like one has taken a trip back into Windows 95. The install is awkward, at least on a Mac. There arent a ton of feature that can be done with this software. Reporting is limited, and there's no workflows, automated reporting, member portal, attendance module, etc.
Reason for choosing Servant Keeper
Pricing. Which was the wrong reason, it appears! LOL
Vendor Response
Hi Michael, Thank you for using Servant Keeper. We actually do have a member portal, attendance module, in-depth dashboard reporting and much more on our latest version of the cloud. Plus, Servant Keeper has just joined the Faithlife Family. Faithlife, the makers of Logos Bible Software, is now working hand-in-hand with Servant Keeper. This means as of today, Servant Keeper customers now have access to more tools than ever before, and at special pricing! Not only can ministries manage their membership and contributions, they can access online giving, better manage events, offer their church members and ministry team Logos Bible software and Faithlife TV, run a professional and automated website, schedule and run effective ministry services with impactful presentations, and so much more. We encourage you to take a look at all that's possible. As always, we're here to help you if you have any questions. Thank you, Servant Keeper
Replied February 2021
gaynel
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Want a product that tracks and produces the kind of reports you need? Try SK
Again, it's the support that makes this software hum for me. I am pretty good using it but occasionally still need a little help and you guys are always available, helpful and patient.
PROSI especially like the support - everyone is knowledgeable and patient. The software is very good as well, and it's now in the cloud for "on the move" access.
CONSLeast? I'm thinking. I can't really think of what I don't like - wait I know. You have upgrades often and I don't have admin access to my own computer so I always have to ask my Tech guy to come to my desk, log in and accept the update.
Geneva
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
My Experience
Great experience
PROSVery easy to use - user friendly software...so far the best one
CONSSometime it's difficult with vanco and quickbooks...but I'm adjusting and has gotten better
Reason for choosing Servant Keeper
Employees were very friendly, helpful and thorough and the price was right.
Reasons for switching to Servant Keeper
They stop designing and supporting the software