We now have a central location with all of the service records and equipment at our fingertips. Batch automation for work orders helps limit the time sitting at a computer setting up daily schedules.

There is a lot of customization with the field naming to match any naming convention you might want to implement. Our staff really likes how you can upload documents and images to store with each piece of equipment or device. Customer support is outstanding and very knowledge about the product and this is 1 of the big reasons we went with MicroMain.

User friendliness isn't as good as other software on the market, but the overall functionality overcomes a lot of that.

Very good program, But you really need a person to take the trouble calls and enter the data correctly. Depending on the size of the facilities. It is worth it the price,after you get it going.

If the information is entered into the data base correctly the payoff is almost endless. I run a staff that has between 9 and 14 , on a 24 hour operation,with the use of Micro Main Im able to pass down work orders, time tracking and productivity has went up and time management has improved, parts usage, accountability for resources has increased, one of the best uses for this program is being able to show someone who is not familiar with maintenance or engineering a picture of the part that was used on a job and also a picture of the equipment it was used on including the location of the equipment.Work orders can be grouped as projects for bill back purposes or just tracking progress. Normally in facilities maintenance we are considered to be overhead or the necessary evil, one of the ways to offset the cost of operation of a facilities is anything outside of the contract is to bill back the extra request. Micro Main provides me with the ability to do this.

Pick who you want to enter the data wisely, and the program will pay for its self many times over.

It will be a great tool when tracking standard work orders.

It’s easy to use and it is capable of exporting data into excel spreadsheets.

It is tedious when needing to upload documents to a work order. It also limits your ability to customize the layout and the reporting fields. The design is dated and doesn’t look like a software that is used in modern day.

Ability to track equipment usage and planned maintenance.

Needs UX/UI design. Not a product that our field technicians could pick up. Needs a lot of back end support.

This product is prime above all Facilities software that I have used. It does everything I need and then some.

It took a little getting use to, but in no time I was in the swing of the software and absolutely love it