It is a great aspect of HaystackCRM that it can be accessed via IOS and Android apps as well as web interface.

Customer support needs to have a better understanding of the features of the CRM.

I have enjoy using it since the last 12 months. It make sour CRM pipeline more organized.

I like that it's module-based so that you can add modules. Its free trial is functional and has some helpful features. Other services can be integrated with it, and it's a good step up from spreadsheets. It is also very beneficial to small enterprises and startups. It's something I employ in the marketing and sales procedures.

You will struggle if your configuration is inadequate. Because this program is so versatile, you'll need to work with an expert or be very careful with the settings if you don't want things to grow complicated. The system was performing relatively well until a new problem appeared, and it's been unresponsive for four weeks after reporting a case.

The accessibility, the ease of accessing all the information I need in one place, and the ability to map out locations

It was hard to upload my contacts at first, not sure if it was user error on my part but I was able to get help.

As salesman new to territory, it allowed me to quickly and efficiently meet existing customers, discover prospects for growth and realize opportunities.

Ease of use, mapping of Nearby Customers and Prospects. Tags on accounts, Opportunity Status and Tracking.

Needs more Filter capabilities in search; especially in mapping of Nearby Customers and Prospects; and of Opportunities.

HaystackCRM volunteered to participate in our local Extreme Nonprofit Makeover, where we do a massive technology makeover on a nonprofit in our area. As the program's founder, I am always searching for new businesses with unique tech offerings to donate to the annual makeover. HaystackCRM has software that will be a great benefit to the selected nonprofit. They are also amenable to making a few customizations for the this year's recipient. This is a solid company that is a wonderful corporate citizen. And a nonprofit will be a beneficiary this year.

We're waiting for custom fields to be introduced.

As a person that has never used a CRM before, I mainly wanted to start by organizing my large stack of business cards. I was discouraged from doing so because I would have to enter all the information manually. If I knew more about how Haystack could help my small business I would have taken the time to do so. I think I will go back and look at the product videos to help me fully utilize the platform.

I like how simplistic and easy to use the user interface is. I also like that I can create multiple accounts under one name.

Haystack CRM is the first true CRM app for my consulting business. It is a good entry-level program to help me capture and track information and keep it in one place.

The program is very user-friendly. Additionally, it offers clean graphics and a pleasing look overall.

I would say nothing yet, but I may need something more robust in the future if I "outgrow" the features it offers currently.

Being able to map out where all my customer are. While also being able to show where potential new customers are as I'm on my route

It doesn't come with a secretary. To do the work for me. Also the learning curve to learn all the features.

I am able to keep track of my activity without paying a fortune for a CRM.

I like the simplicity. The layout is easy to read. Information is easy to enter, and I can upload information to my connections.

I travel twice a year to Meet with potential clients. It’s easy to forget someone when you don’t see them that often. This program allows me to see who is in the area and not leave any money on the table!

A bit confusing to start. I had to make up my Own “meanings” for the fields.