Best way to track the on site team and ensure they are meeting our company standards.

It is extremely simple to use once you get the hang of the way the software works! I train new leasing people to use this daily and I feel like after a little overview they are able to really advance!! The corporate team are EXTREMELY responsive when it comes to adding sources or properties!

I am honestly very happy with the software in general- the stalled lead report is not my favorite though and can be slightly confusing/misleading.

ILoveLeasing is an extremely thoughtful lead management tool for the Multi-Family Housing industry. It feels that it was designed by a team of people that truly understand the leasing process. As a result, the tool is effective, it's easy to use, and has robust reporting. The tool integrates with other systems and tools nicely, and has been well received by our on-site team members.

I wish that there were more options with emails/automation. I'd like to be able to turn on a drip email function that identifies the bedroom type and move-in time period of a guest card so that it sends out emails based on the progress of the guest card. "Your move in date is approaching..." type of thing. More of a wishlist item versus a dislike though.

Software is very user friendly. Reports are sent weekly directly to my email. Customized reports can be done quickly for any of my sites. I would recommend this site to anyone. Easy set up and easy to use.

Only Con is that sometimes the connection to One Site does not seem to work well. I had no issues when on Yardi.

I love the reports, and am able to see how well we are managing our leads.

The reports are great - I can easily identify issues with specific personnel to ensure training is provided early on. They also have a great report to show the best staff across the portfolio which makes everyone compete to win for the month!

I don't like that when an unqualified/inaccurate lead comes in, you must log a "phone call" and add notes that it is a false lead. If you do not, it will include the lead with those that are not contacted, reducing your true contact rate.

The reporting and ability to follow-up.

EVERYTHING! From the reports, to the lead tracking options to the follow-up tool. This system offers SO MUCH!

What's not to like? There is so much information available. The hardest thing is learning everything that is available. But, the great team offers incredible training and they are always available to assist.