AnswerDash
About AnswerDash
AnswerDash Pricing
Creating an AnswerDash account is free
Starting price:
$169.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for AnswerDash
3 Reviews
Anonymous
1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Easy to use!
This software helped me get a job so that's great.
PROSI like its easy user interface. Navigating between windows and collaborating with your team has never been easier!
CONSWhat I don't like about this software is that some of the buttons in the top right are hardly noticeable and easy to forget about.
Darien
Retail, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Answer Dash Review
Reliable Efficient Time manageable Easy to use for anybody multi language capabilities unlimited questions and answers
CONSNot really in cons to point out the only thing would maybe be that there isn't a set price. Prices are quoted.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Great self-serve support option
This software reduces our overall support traffic because it puts answers to FAQs right in front of them at the moment they're looking for it. That alone has made this incredibly valuable.
PROSI love that this provides a better format for our customers to use our knowledge base - it puts it right where they need it most versus a separate site that has to be opened alongside our product.
CONSAnalytics are cool, but not exactly enlightening in terms of action steps I can take to ensure that people are using the tool as much as possible. I just sort of stare at the graphs and wonder what I should be doing to improve our overall performance.