TeamPay

RATING:

4.2

(40)

About TeamPay

TeamPay by ADP is a payroll solution designed for Canadian small business owners. The solution is cloud-based, protected by double-layer authentication, and allows users to access systems from multiple devices through a secure system. TeamPay by ADP allows users to access tax forms, pay statements, and set up direct deposit from a singular system. The system is updated with the changing rules and regulations, helping users avoid fines and penalties, while also scaling with their business as new employees are hired. TeamPay by ADP provides year-end checklists to help make the process run smoothly. In addition, there are built-in wizards and users are assisted while setting up and managing their first round of pay periods. Support is provided via phone and email...

TeamPay Pricing

Contact ADP CA directly for pricing information.

Starting price: 

$0.03 per month

Free trial: 

Available

Free version: 

Not Available

Home Page - EN

TeamPay Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for TeamPay

1 - 5 of 39 Reviews

Anonymous

51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

There was a learning curve but once it was learned it was very easy to use.

PROS

I loved that there was a mobile app. Of course it is limited but for a quick look when not in the office it helped so much. It did what it was meant to do. Fully satisfied.

Allie

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

ADP Payroll - review

Great - some hiccups along the way, however with all programs there are a few bumps in the beginning. Learning a new program with the support of ADP has been easy.

PROS

Customer Service - switching from a previous payroll company was like night and day coming to ADP. You can call their support team at any time with questions, or for any general help. They walk you through the solution, so you know what to do for the future. Having reports right on hand whenever you need them is also amazing.

CONS

Costly - however you do get what you pay for. Great support, that you only receive when paying this amount.

Reasons for switching to TeamPay

Ceridian had multiple mistakes made on their end - constantly. Now with ADP we are able to input our own information, and if there are any mistakes made we are in control. Love the change.

Nicole

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Very Unhappy with ADP

I will never use ADP as a payroll provider again. I have implemented 3 payroll software's in my career, and this was by far the worst. I will never use ADP ever again.

PROS

The software will process payroll, eventually

CONS

I was sold a product of "Work Force Now" and dumped off into TeamPay. I can not get a single human to talk to me about the many frustrations, despite numerous attempts. No "time off" calculation or accrual tool. Hard to make a simple severance payment without waiting online/ phone for hours.

Reason for choosing TeamPay

I wish I would have picked Payworks, ADP has awful service after you sign the contract. I will be switching software's away from ADP soon.

Haley

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2019

ADP is a lifesaver!

Amazing way to keep up with everyone’s pay!

PROS

This software allows me to view my teams time weekly and ensure that our paychecks for the week are accurate. It also allows us to view pay statements, as well as PTO and timecards. Everything is available with just a click on one website!

CONS

Sometimes it lags a little, but it’s mostly our web browser. I usually use my phone and the app.

Tom

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

ADP is the best I have used so far.

just easy to use

PROS

I used ADP for 5 year at a job, when I left I used another product. They were using Reynolds and it was awful to navigate. Now I'm back with ADP and not using it for 2 year it was very easy to get back to using it.

CONS

Sometimes there are a lot of updates that happen and things will change. Will take some time to get the understanding of it