ADP Workforce Now
About ADP Workforce Now
ADP Workforce Now Pricing
Please contact ADP for pricing information Please contact ADP for full pricing information.
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Human Resources Software
Most Helpful Reviews for ADP Workforce Now
1 - 5 of 6,378 Reviews
Erica
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed February 2021
It has been amazing.
Rashid
Verified reviewer
E-Learning, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2021
ADP Work Force Now Review
I had a great experience using the software it gives a wholistic view of where your paycheck goes!
PROSADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform
CONSDespite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.
Reasons for switching to ADP Workforce Now
We had some issues with tax forms using Paychex
Yuri
Verified reviewer
Events Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Workforcenow for productivity
It helped us to deal with HR matters effectively so that we could see everything with detailed info.
PROSCustomization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.
CONSCustomer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.
Reason for choosing ADP Workforce Now
It provides better recruiting and HR outsourcing services. Besides prices are highly reasonable for the paid plans.
Reasons for switching to ADP Workforce Now
It is more mobile accessible, PC dashboard is more user-friendly. Better human resource management.
nicole
Education Management, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Convenient and Accessible
As an employee ADP makes it super easy for me to track my pay, deductions and tax documents. I love that it is all paperless and in the 8 years I've used it, I've never had a security issue.
CONSI have no negatives to report to report for ADP
Marion
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2018
Issues with Reporting and Customer Support
I would strongly urge any user to make sure they are OK with the reports available. Don't take for granted that they can develop any report you may need. Also, If you are use to a personal support experience and find that necessary for your company this is not the right move for you.
PROSI like the employee experience through workforce now. I love that my employees can manage their employee files on their own. Adding benefits, changing tax forms, changing contact info. Signing off on policy documents. this is all great and the reason I picked ADP.
CONSMy biggest issues are items that didn't even occur to me to check into. Customer reporting is a waste. I have yet to create a report that meets my expectations. Something as common as 401K audit reporting (which should be standard) has fallen below our expectations. And something as simple as a scheduled monthly birth date and anniversary date report has been difficult. After investing several hours of my own time I've just given up. Most recently I've tried to create a summary report from time cards and something as simple as wrapping notes is not possible. I expected more from a company as widely used as ADP. Even our CPA commented on issues with EOY reports from other clients. Second issue is support. I was told I would have a dedicated support person to assist me if found I was not getting the needed attention from the support line. I emailed my dedicated support person within a few weeks because I was having a hard time resolving an issue. She promptly wrote me back stating she was no longer in that position, when I asked who was I received no response. I went back to my implementation specialist and she informed me that they no longer have that resource available to their clients. I was speaking to a third party and was told she had heard that about ADP from other clients. It sounded like they do this with all new clients. If that is true it's not cool at all! I've found support to be hit or miss. Making appointments has worked best for us, but not always.