It works well with master and non master scheduled items thru bill of material. Gives accurate due dates of components. Profit Key handles everything from the time an order is placed, made, shipped, invoiced and paid. No need for other software including time keeping and costing.

Works great for a company that has a product line and job shop.

some forms are lengthy when they could be on just one page.

The ProfitKey software covers every essential aspect of our business from quoting to getting the product out the door on time. The staff always responds promptly to any need we have and they are genuinely invested in helping us in any way possible. It is customer service the way it was meant to be. That aspect is important to any business but critical to small businesses. There are a lot of aspects to love about this software. Having a demo database that we can update at any moment to duplicate our live database is an excellent tool when exploring how some changes might affect operations without taking any risks in the live database. I am able to attach work instructions, pictures, and videos directly to an operation for clarification purposes - an awesome tool in ISO risk management. No more white boards or hot lists, the scheduler can be changed and updated so the people have up-to-the moment information on which jobs should run next from their MES components. ProfitKey's off-site backup service, in addition to my own backup practices, gives me peace of mind knowing we have knowledgeable people protecting our data. And perhaps as important as any other aspect, ProfitKey has an active user group that keeps the continual improvement ideas flowing.

If there was anything I could change, it would be to have a printed help book because I'm a book person. But their online help files are good.

We have been able to get the information we need out of the software. It has most of the functions that we need. The design matches our style of manufacturing and the size of our company.

The modules are not named well. Its difficult to find the menu function you want to perform. The menu structure seems to be a carryover from when the software was written in Cobol. What they used to call a "workbench" of tools became a menu in the new software. The layout of the menus and modules should be rethought. For example, what is the difference between Manufacturing Operations and Manufacturing Planning. What should be on Accounting menus versus Inventory Management/Purchasing.

The biggest benefit this software give us is the control of product flow. We handle thousands of custom parts through hundreds of work centers and Profit Key gives us the ability to schedule the product, knowledge of performance, and the ability to change routings or schedules as needed.

The flexibility it gives the user to incorporate the software in with existing critical systems. It is also complex enough to cover almost any type of system but simple enough that the learning curve is very reasonable.

The import export method is antiquated. Granted the software is not geared to larger volume order companies and is great for small volume complex orders. But for large volume simple orders where manual entry is not a viable option, the flat file import process is clumsy. Profit Key has been very helpful and agreeable in working with us on a couple of customs programs to offset some of these difficulties until a new interface can be deployed.

ProfitKey is a very good fit for a job shop type business. We get excellence scheduling information, that helps drive our business. The efficiency information helps us manage the output of our employees and gives them feedback on their performance. Excellent system to manage your business.

Scheduling system is very robust. Cost tracking is very detailed. Labor tracking is easy using the barcode feature Quoting is very simple The support group does a good job responding to questions.

Need more cost information on the Dashboard feature