Constant Contact
About Constant Contact
Constant Contact Pricing
Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
Starting price:
$12.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Constant Contact
1 - 5 of 2,053 Reviews
Kelly
Retail, 1 employee
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Easy to Start, Easy to Use!
Rahul
Verified reviewer
Hospitality, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Best in segment with rich stats and easy to use
I like Constant Contact for its simplicity and full of features.
PROSThe process of designing templates is very easy, contacts can be easily imported and can be managed using list and segments.
CONSSmall features like Mobile View Testing is a paid feature
Cynthia
Financial Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
Exploring the Versatility of Constant Contact's Campaigns
Customer engagement and conversions have increased as a result of the platform's significant improvement in email marketing efficiency.
PROSThe automation features of Constant Contact help us to better nurture leads and interact with our audience by allowing us to set up and automate email campaigns. Our subscriber lists are easier to organise and segment thanks to Constant Contact's contact management tools.
CONSIt could take more time and training materials to become proficient in more sophisticated features like personalised automation and detailed segmentation.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed January 2024
Excruciatingly Painful To Use This Tool
If the decision was up to me, I would move to a more intuitive platform with a better UX.
PROSNot a thing. I have used many CRMs, lead gen and email at scale tools. I have never used a tool so clunky and complicated as this. I am opening support tickets on a daily basis, this tool seems outdated, too complex and more often than not leaves me frustrated and takes me away from my work.
CONSThere isn't even a title field available to fill out when adding new contacts to an account. Examples like this cause redundancy. I have noticed a lot of bugs, and struggle with the clunky interface. When you import contacts via CSV they then can't be added to your workflows easily and requires the process to be very manual, defeating the purpose. I have had to request support almost on a daily basis while I have appreciated the help of [sensitive content hidden], I can't help help but feel like things should not be this complex. I never had this much difficulty when using other platforms like salesforce, hubspot, salesloft and could easily use their platforms without in depth training, they were intuitive out of the box.
Kelley
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great platform
The ease of designing emails, scheduling emails, social media management. The ability to make variations on different social platforms is huge. Creating different contact lists. Tracking open rates and clicks. Just overall a great platform for marketing purposes. Also excellent customer service.
CONSTwitter (X) was recently removed and would love to have it added back. But otherwise no complaints about this platform.
Reasons for switching to Constant Contact
Mailchimp didn’t have enough of the features we wanted, and it was very clunky to use.