Image Relay
About Image Relay
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Most Helpful Reviews for Image Relay
1 - 5 of 99 Reviews
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Impressive Tool on Many Levels
A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.
PROSThe ability to share assets through a variety of links, collections or user accounts has been the most useful function. We were initially looking for a way to organize our assets internally (which works great) but the sharing features have been a great surprise. A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.
CONSOver time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.
Amanda
Hospitality, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Outstanding Digital Asset-management Platform
We use Image Relay as the hub for our completed works. From print to video and of course our photo assets. It meets the need for a file-sharing platform, creative repository and public-facing digital asset portal. With thousands of clients, and hundreds of internal stakeholders, it is easy enough to use that little to no training is needed and sharing is as simple as can be. We recently upgraded to have access to "Showcase Collections" and the addition of a public portal - these additions are truly fantastic and have made a huge difference in the professional appearance, and ease of use of our assets for clients.
PROSImage Relay offers a great looking, easy to use interface that allows us to share our digital assets internally and with their collection feature - externally - in a controlled manner. The showcase collections are fantastic and the ability to create a good looking public interface has improved our relations with clients and has been a great support to our sales organization.
CONSWhile Image Relay has great metadata fields, it could be improved if we had the ability to make the completion of those fields mandatory based on a user's profile. This would allow any user to properly upload assets and ensure all rights and permissions are recorded effectively.
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2018
Image Relay standard user
Very good.
PROSOrganization of images. Ability to customize collections for clients is key
CONSCan be hard to search if assets not accurately tagged etc
Rachael
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The Asset Manager We Can't Live Without
Very positive, and really can't imagine my job without it. Seamless, helpful, makes me remain very organized. Ease of use - especially sharing assets with partners, other departments - super helpful.
PROSWe've been using Image Relay for as long as I've been with the company (7 years.) I truly can not imagine my life without it. It's a seamless part of my day-to-day activities; whether it's creating content using images from Image Relay, or providing partners with Image Relay Asset Collection links for easy downloadable assets, it's really the hero to keeping our assets organized & searchable.
CONSI think re-organizing the folders and assets could be better - would like a better drag and drop approach. It's a bit clumsy now to have to go to the folder structure and move from there (especially because we have so many folders within folders, etc.) I also have trouble dragging and dropping assets between collection sections... Not sure if it's user error, but sometimes I'm trying to move something like 10 times and it doesn't let me add it to the section I want to. Would be nice if there was functionality to add assets right to that collection segment.
Lindsay
Leisure, Travel & Tourism, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Game Changer for Photo Library
It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.
PROSSharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.
CONSImage Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.