Mailchimp
About Mailchimp
Mailchimp Pricing
Mailchimp offers multiple pricing plans for their Marketing Platform: Mailchimp Marketing Platform: - Free - $0/per month - Essentials - $13/per month - Standard - $20/per month - Premium - $350/per month
Starting price:
$13.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Mailchimp
1 - 5 of 13,845 Reviews
Tobe
2 - 10 employees
Used more than 2 years
OVERALL RATING:
3
Reviewed November 2020
Do Not Use if You Are an Affiliate Marketer
Geoff
Verified reviewer
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Easy to get started, still needs some additional features
I've like Mailchimp and how it's pricing is better than most for small businesses. They allow you to build your business without breaking the bank.
PROSI like how many other products integrate with mailchimp. That makes it really easy as a startup especially in ecommerce. I like that the email creation is WYSIWYG so I can quickly create beautiful emails with zero coding experience.
CONSI wish it had a journey builder like active campaign and many other email platforms. That would round out mailchimp really nicely and make them my only option for email marketing.
Reason for choosing Mailchimp
Again, pricing and easier integrations with my tech stack.
Reasons for switching to Mailchimp
Cheaper and easier to integrate.
Silas
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
simple and functional
Incredible. Everything I need to start any online business.
PROSSimple to use and fully functional tool, good for starting a startup or any other business, the free plan caters to small businesses.
CONSthe deliverability rate could be a little better. I know there are several factors.
Anonymous
11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Charge, charge you some more when emails haven't even been sent
horrible. I have three businesses, and they will not be used for any of them, every again. All they had to do is refund the $144 they charged me for contact overages during an upload, since I immediately upgraded so I could send the emails - but they chose not to, so I'm disputing the charges and dumping them all together.
PROSNothing - bad taste in my mouth with how scummy they are about billing. They are VERY overpriced to begin with, then having to deal with a clunky, outdated interface, THEN when going from free plan and it doesnt charge you for contact uploads, to when you upgrade, then they hit you again for overage on just putting contacts into their system, then charging you to upgrade on top of that - they hit me with a $450 bill for sending one email... think about this
CONSeverything about ethics - or should I say they have ZERO
Lamia
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed December 2023
Very good but expensive and has poor support
Loved the tool and its many add ons, but the support contacts know less than the customers, so not worth the money for the monthly subscriptions. With my last enquiry I was passed to about 9 different people none of whom could help me.
PROSThe tools are very evolved and useful for campaigns with frequent activities and reporting. The AI is put to good use to anticipate response and tailor presentation. There are new tools launched on a regular basis to make this an exciting suite of products and potentially a market leader.
CONSThe price has more than doubled in less than one year which is inexplicable, and the support has become deplorably poor, so much so that I have paused my account after 7+ years as a customer.
Reasons for switching to Mailchimp
At the time I thought Dot Mailer was more complicated with less support available.