Exware Association Management

RATING:

4.4

(14)

About Exware Association Management

Exware offers a cloud-based association and membership management solution for nonprofit organizations and associations. Key features include website management, membership management, membership directories, online donations, e-newsletters, social networking tools and more. Exware Association Management enables the organization to manage, add and delete members, and also enables members to pay donations and dues online. Members can post videos, images, audio and events on the website. The system allows members to edit their profile information and content. With an integrated email system, associations can send automated emails to alert members of expiring memberships, new member applications, payment confirmation and more. Organizations can also create and se...
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Exware Association Management Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

4

Most Helpful Reviews for Exware Association Management

1 - 5 of 14 Reviews

Elizabeth

Education Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2016

Exware - Great Support! Still learning!

Exware was highly recommended by our website developer. We are new at this. The Exware staff has been extremely supportive and helpful through our development period and now through our training. We are looking forward to a time when we can be more independent on this system and we think it's going to be great!

PROS

We like how once we learn the system, we will be automated and will eliminate a lot of the manual work we did in the past. We have moved into 21st century technology. We like how we can do email blasts, and how when individuals sign up for courses they will be linked to the process for reviewing the courses and receiving certificates of completion. We like that our participants can now pay for offerings online. We like that our members can manage their own profile information.

CONS

There were some features that Exware did not have off the bat, such as weighted averages in our survey results, and such as the ability to create listservs. The Exware staff was willing to see if these features could be added at an extra cost.

Andrew

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

Exware has been extremely flexible with our company's unique requirements

PROS

Exware's multiple out-of-box tools and functions were a great start for our company. After a complex and successful build, we now have a functioning, multi-purpose tools to expand our business.

CONS

We are a quickly evolving company that, at times, requires immediate updates and changes. While this isn't a real negative, their turn around time on projects can lag.

User Profile

Rob

Verified reviewer

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2018

exware CMS

We are a small national medical society and Exware has put a product together that provides all the functionality that we need to run our organization from a content management system, member management, communications, event management and a strong financial system it has everything we need and the support we receive from their team is very professional, courteous and attentive - great system!

PROS

ease of use/functionality, cost effectiveness, strong support

CONS

it is a very robust system lots to learn but they provide good support to help you understand all the functionality..

Josh

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Excellent choice for web-based association management

After reviewing several proposals our organization chose Exware. Since partnering with Exware we have been overly pleased with the service provided. If issues arise, the team of trained experts are able to help us provide our membership the service they require. The functionality is sometimes convoluted, but it is measured with online manuals that can help ease the training. Many of the tools that have been developed have been developed for ease of use, but if something is out of the ordinary Exware has been overly responsive to helping adapt the product as required. Exware is open to suggestions on development and improvements and we greatly appreciate this individualized, yet whole approach in the development of the tools used to reach our members. Exware also helps to ensure that we are providing up to date security and services to our membership through an open line of communication. We enjoy the partnership that we have with Exware and recommend the product.

Rob

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed September 2010

We get compliments on our new systems

In hindsight, we wish we had been better prepared for the transition; business logics that made sense to us needed to be modified. We made a fundamental error at the beginning - we should have provided our entire database to Exware before any work began - we would have eliminated a bunch of growing pains, had we done that. Training - staff buy-in is critical; staff needs to budget time to take the training and learn the system and to practice so they don't have to relearn.

PROS

Service from the Exware team is excellent. Software is easy to use, help is a phone call or email away. We manage events, membership (provide profiles for 1000 members)and a large trade show, all through a single account.

CONS

We'd like to have better integration with our accounting system. We'd like to have the CMS system automated, so we could schedule docs to go live, rather than manually publish.