We are really trying to accomplish a number of business objectives. These include: developing inclusivity and diversity; building a strong leadership bench; transferring knowledge, and raising engagement.

Our organization has a robust mentoring culture, but it was not reaching as many people as we wanted or demand dictated. eMC is allowing us to expand our reach within the organization. Our previous mentoring was manually tracked and our mentoring resources were not well-organized or centralized.

As we are just getting started with wider particpation, we have no real cons to report at this time.

My overall experience has been awesome. The customer service is always very attentive. We can be a demanding group, and they always go above and beyond. They have been great partners in helping us get the most out of the system. We are only going to continue to get better at bringing mentoring to our community with the help of Chronus.

We run several different mentoring programs at organization through Chronus and it offers the flexibility we need. We have different audiences, program cadences, and different ways of matching. Chronus gives us the flexibility to customize for our program needs, but also look at data consistently across all programs to measure collective impact on the organization. The matching capabilities have saved us hours of manual matching, which frees up the time of our staff who are already over committed.

For the most part I think it's great, but there is a lot of information/features in a lot of different places on the administrator side, and not always intuitive on where to go for certain administrative functions.

Overall, Chronus has been helpful in creating a learning culture for our business. I just wish there was a way to incorporate the application into employees' everyday tool kit so it is used more often (currently it's used once then mostly forgotten). I do realize that mentoring isn't a constant thing employees seek, so it's nice to know we have a tool in place to address their need when it arises.

My team and I enjoy how customizable the tool is and how helpful Chronus's Customer Success Managers have been in making sure we succeed with the system.

The software is a bit clunky. As an admin it can be difficult finding the right field/feature as there are several areas to look. Also, the matching algorithm seems a bit off.

Overall, our organization has had a successful partnership with Chronus as a way to help mentors and mentees connect through online activities, video conferencing, and messaging. We value most how easy to use it is.

That the tool is easy to use and has both a url and app for users. That we have tech support through a very engaged manager. That there are multiple features to help with keeping our matches/users engaged. The virtual conferencing feature has been a huge added bonus during social distancing. Very much enjoy that the messaging feature has the ability to include attachments.

Would like if the video conferencing feature worked in the App. Recommend that it is more visually appealing/engaging for youth programs.

The global impact we've had while using the Chronus software is one of the most remarkable factors in what keeps our program running so effectively. Our customer base is truly located around the globe, and thanks to Chronus's smart software and technology we have been able to effectively connect more than 12,500 individuals for powerful mentoring experiences.

The flexibility, customer service and customization of this software is what makes it unique to any other mentoring software on the market.

I would like to see phone/text integration with the platform so notifications can me sent to mobile devices outside of the app.