I like the opportunity to have a specific portal for alumni to connect with the school specifically with the opportunity to connect with younger alumni and offer help and mentoring.

I like the overall product, but would like new fatures and options to be offered quicker.

We are really really happy using the Graduway solution. They are a true solution ‘partner’ for our alumni engagement & fundraising needs. They really make it a focus to help us take full advantage of their feature rich solution. Graduways software has enabled us to boost our Alumni Services to a place we are proud of, and with all the tools available to us, integrated into our CRM and critical base platform

Graduway offers a comprehensive integrated solution to make most of alumni management & engagement. Their platform is feature rich and they are always working to add new features. They have outstanding customer service.

I cannot really think of things I do not like about this software. It’s a league above the other platforms in this space.

Very good. It's clear that Graduway really seeks to provide value for money and never stops optimization. The migration to the new platform is quite delayed but looks promising. When problems with the previous customer success manager arose, Graduway reacted quickly and provided a new, very supportive and experienced customer success manager. The tries to sell additional tools was quite persistent at some stages, especially given that we're already a client. But overall Graduway does a great job and the strategic input by the CEO was also very helpful. The Global Leaders Summit is a great opportunity of further education, especially for small alumni teams. We've learned a lot about alumni engagement thanks to Graduway!

It makes it easy for alumni to find each other and reconnect. An alumni newsletter can easily be set up and customized. Statistics are very helpful for benchmarking and ROI checks.

Customization options are still quite reduced at some tools. If the platform isn't synched to school's database (in our case not possible as the database is tailormade), managing access and updates is quite time consuming.

An attractive and easy to use product.

I love how user friendly this product is. I rarely have questions on how to access and use the system and I feel users from a variety of generations are able to understand and effectively use the Graduway system.

There a real lack of control over profiles on the admin side, and the mentorship features need a lot of work (though I hear there's an update that will improve this.) I wish there were more options in reporting. It's tedious to have to pull one huge file and then whittle it down to find the info you're looking for.