I love this software! Easy to use, fantastic customer service, not a lot of updates. That may sound silly but if you have ever used a software that update every month or even more frequently it's a pain. You start to feel like all you do is update, update, update which caused lots of down time and frustration.

It's all in one place. Production/creative jobs - from estimate and advanced billings to step by step production assignments that can auto adjust when a client messes with a deadline and deliverables to final billings, Media advertising Jobs - from planning and invoicing, thru push of a button placement buying, to reconciliation (with or without third party integration), all with tools that automatically recalculate when placements or timing changes. Use the full breath of the software to have one click insight on any job at any moment. Even financial wellness of individual jobs, clients or campaigns. On the financial side it's extremely easy to implement and use, it integrates with banks and credit card payments seamlessly, delivers clear and concise financial statements, has tons of standard report at a click of a button - can download to excel if you want - has an easy to read dashboard that provides up to the minute financial data in one place for comprehensive look at the companies financial standing.

I would like an easy way to look at past years beyond 1. Love that I can see and compare this year with last but would like to expand on that so I can get the last 5 years just as easy as last year.

People were great. Loved the product (back end). Report writing was tricky but their team was always there to help. This may have been updated recently

The software was excellent. Did everything we need it to from a task management, collaboration and traffic planning (and a ton more that we didnt use for billing and budgeting).

Our team felt the UI was dated. We switched off for that reason but that was 2 years ago, so we would definetly take a look again.

A lot of promises. Terrible onboarding/training. That's about it.

Initially we were sold on the idea that this was going to be the one software that did everything well, accounting and timekeeping, project management and team comms. Spoiler alert, it does not.

After being made a lot of promised about things the software could do or would do on near-term future releases we realized this software is a dud. The accounting integration was so painful that honestly the only reason we still have ESP is because I don't think we could put our accounting team through another migration. So we basically se it for timesheets and billing and we have replaced all other functionality with far superior tools like Microsoft Teams for team collaboration and Asana for project management.

I enjoy using eSP a lot, and I would certainly keep using it for our business.There are several fixes I would recommend (see "Cons" section), but this is because I believe that eSP could be even-more user friendly.

eSilentPartner is overall a great platform to use, and I use it daily with my team.It is especially useful for the industry in which Moveo operates (advertising). eSP has many great features, and overall, it is an extremely thorough and helpful tool.

Regarding this, I only have a few notes:1 - Abbreviated menu item names:--> There are some menu items that are abbreviated, or which have unclear names (i.e., Setup --> Cat / Group; Jobs --> Group --> Approve Draft Inv's; AP --> Computer Checks, etc.)--> This aspect of eSP can make using the platform confusing-- especially for some of our contractors, who do not have English as their first language.--> This aspect also makes the platform feel like an unfinished product. Having a more-standardized way of naming eSP's menu items (i.e., no abbreviations, and/or clearer descriptions) would help the platform feel more cohesive.2 - Difficult learning curve:--> eSP has an inviting, user-friendly interface, but the full functionality of the platform is sometimes unclear. eSP has many useful functions, but there is a rather steep learning curve for this platform.--> This is somewhat related to my note #1: I do believe that standardizing the naming conventions of all menu items would help make the learning curve less steep.3 - Inaccessible financial statements for previous years:--> We are unable to access financial statements from years prior to "last year".--> For example, if I want to generate Moveo's profit & loss statement, I am only able to select: 1 - "last year", 2 - "this year", and 3 - "next year". Please expand this functionality. We need to access financial statements for all years, regardless of time period. This is my biggest need.

After roughly 20 years of using Silent Partner, I can honestly say I'm very happy with how easy it is to use. Closing the month/year is reasonably painless and the support team is very helpful and quick to help with any problems.

Very easy to do everything from writing checks to printing reports. Enough options on all aspects of Silent Partner to fit all types of companies and their needs

sometimes the updates will force you to do things you are used to in a different way. that being said, once you get used to the updates, you see they are usually for the better.