JobAdder

RATING:

4.5

(153)

About JobAdder

JobAdder is the Applicant Tracking Software (ATS) and CRM that recruiters love to use. It’s made for recruitment agencies, staffing firms and talent acquisition teams who want everything in one place without the complexity. Use it as a standalone platform or plug and play with 10+ add-ons, 100+ partners and 200+ job boards to create a custom recruitment management solution. Join us today to discover why we have a CSAT score of 99% from 26,000+ users worldwide. With JobAdder’s product and partner ecosystem, you can manage your clients, candidates and jobs with Recruitment CRM. Create ads and messages across multiple channels with Recruitment Marketing. Automate applications and assessments with Applicant Tracking (and do it all from your mobile with our app). Handle pla...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Manage your brands, locations, users and perm/temp desks in one place.

JobAdder Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for JobAdder

1 - 5 of 148 Reviews

Anonymous

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed April 2023

An excellent choice for most recruitment agencies

User Profile

Linda

Verified reviewer

Human Resources, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Job Adder is a market leader

PROS

Job Adder is a great system that is constantly striving to be better than it was yesterday. With a finger on the pulse of what recruiters need, this software likes to stay ahead of the game. The support team are quick to respond even in NZ timezone timeframes. Overall I love the system and wont be changing anytime soon. I've used this software for over 6 years now. The how to videos and software update videos are fantastic for time poor people that need to stay up to date making use of the upgraded features.

CONS

The only con I can think of is the interface for my website wasn't customizable enough to fit the style. Therefore I post my job ads manually to my website which isn't great. I wanted to be able to have a picture and a certain font to fit my brand, but the options were too limited and the overall layout wasn't a fit.

Reason for choosing JobAdder

Referral from someone I trusted recommended it. I never regretted the decision to move across.

Vendor Response

We're so glad to hear that you love using JobAdder, Linda. Six years is a great innings and we look forward to many more years in partnership with you.

Replied February 2023

Joshua

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed November 2020

Great Software - Can't get anyone on the phone to help?

Excellent, except for being able to call someone and get assistance

PROS

This software is brilliant for all things recruitment.

CONS

I used this software for 2 years about 3 years ago and it changed the business I was working for in so many positive ways. You used to very easily be able to get someone on the phone for support but now, no one even picks up the phone! Every time I call the support team, I have to leave a message and it is just radio silence. One of the best softwares on the market but I am completed baffled at how hard it is to get someone on the phone. I'm sure their messaging support is good but I don't want to shoot 100 messages back and forth to get information on something that would take 5 minutes over the phone.

Reason for choosing JobAdder

Because it is suited our needs better. I also thought that I would be able to get someone on the phone for assistance. if I had known that you can't get support over the phone I would have chosen Bullhorn

Keeley

Staffing and Recruiting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Great system but major flaw with Job Board integration

If you don't need to integrate with UK Job Boards, JobAdder is a very good system. The Support Team respond quickly and there are lots of training videos to help. Unfortunately as we are struggling greatly with uploading applications, it is wasting us a lot of time. The alternative is to switch the application form back on however we risk candidates not applying for vacancies if they are not able apply easily via the Job Boards. For this reason, we are having to look for an alternative system. If we would have known about this feature during the demo, we would not have chosen JobAdder. As a recruitment company, we need the candidates experience when applying for jobs to be as easy as possible.

PROS

JobAdder is an all in one system which makes it easy for multiposting adverts onto Job Boards through to managing vacancies and candidates. It is very customisable and is great as a CRM as well as a recruitment management system for both Temporary and Permanent placements. It integrates with MailChimp and Xero which is also useful for us.

CONS

The major flaw we have found is when applicants apply via the main Job Boards in the UK (TotalJobs, Reed, Monster and CV Library) they are diverted to an external application form where they have to reattach their CV. It doesn't pull the CV the candidate has in the Job Board. This means that candidates abort their application half way through which is putting a barrier in the way. As many applicants apply for jobs on the move, it's not likely they will have their CV to hand and saved on their phone. Most candidates will not come back later, they will just move onto the next vacancy advert. We turned the application form off, which means that we receive applications by email but we then have to manually upload them. If you regularly receive 50+ applications per role, this is then very time consuming. At this stage (Sept 2019) there is no update from JobAddder as to when they will be able to integrate with the UK Job Boards in the same way as Broadbean etc

Reason for choosing JobAdder

Lower up front cost and many features in FireFish were not needed

Reasons for switching to JobAdder

We were using Recruitive for multi-posting and Recruit so Simple as a recruitment CRM / management system. We wanted an all-in-one system and to be able to manage temporary staff which was not possible with Recruit so Simple.

Aaron

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

An excellent choice for most recruitment agencies

It's been a positive experience - we like using the software and wouldn't hesitate to recommend it to others.

PROS

The product has vastly improved our levels of efficiency and rate of work; functionality is strong and well thought out - the support team are helpful and proactive at all times. A number of highly useful integration features are available, with new ones being constantly rolled out. A wide range of reports, including customisable ones are on offer.

CONS

Whilst the UI is generally very good, sometimes there are a lot of extra clicks needed and a few further improvements in the user experience could make the product even better to use.

Reason for choosing JobAdder

The sales process and subsequent customer success experience were very professional and well managed.

Reasons for switching to JobAdder

We needed a next-generation, AI based tool to take the next step.

Vendor Response

Improved efficiency, yay! So good to hear that you've had a positive experience with us so far, Aaron, and that you'd recommend us to others. Thank you.

Replied February 2023