Takes a few months to get used to but when you are used to it its great.

Very rich in book keeping features, when you get the hang of it it's really a fantastic piece of software. Allows me to track everything and leave notes and comments etc. It really has every feature I need.

It takes a little while to underdtand the software as it isn't very intuitive. We are a small family business and we don't see many new employees so this hasn't caused much of an issue other than the initial implementation.

Used consignpro for many years! It’s the best ever!

Very user friendly and the support team is AMAZING!

There’s nothing I don’t like. It’s an amazing product

You asked for the review, so here goes!!! I bought the platinum package. The good news is that I have a nice PC out of the purchase. The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year. I use the small 1 inch square tags, but would like even smaller. No flexibility on print font size, etc. Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration. Too many "yes, it can do that" answers during the sales pitch. The real experience is much different. The instruction booklet isn't comprehensive in many areas. Because of COVID, I didn't use it much in the first 30 days, so couldn't return. I can't recommend this product and do not believe it deserves the 5 star rating from NARTS. It could be better in the other areas, but would require a lot of software rework.

Robust inventory management. Superb tech support, which is heavily needed.

Promoted and sold as good for consignments, as well as purchased inventory. Not really true. Too many work-arounds required for dealing with purchased inventory and printing tags that are not the standard long colored tags. It's really for consignments. Needs a lot of tech support. Instruction booklet leaves a lot out or isn't clear. When I watch what tech support does to help with many of my problems, I find myself asking "where are the instructions for that? How am I supposed to be able to figure that out as a user?" Ongoing tech support costs after the first year. I will be replacing it within the next year.

Ease of use and EXCELLENT customer service.

A really great add on would be a time clock.

When we purchased this store in 2017 it came with CosignPro as well. We ran into several user issues that are described in other reviews. I have looked for other, maybe better, software and failed. With that in mind I allowed myself the time to learn to know the software from a user's perspective. In other words: Give yourself time and try out before buying :) I am quite computer literate and have operated a repair service for several years. Some of the complaints I read from other users, like failing printer, frozen screens, etc. we have related to power surges, older computer equipment and sometimes a bit of a bite that needs a reset. Since we brought in battery back-ups, surge related issues are a thing of the past. Sometimes a printer refuses to work (about every 2-3 months). To safe ourselves frustration, we just do a hard reset (on/off button) to arrange all the bits and the bites and things run smoothly. This is NOT a software issue, but just computer reality. We are now considering to upgrade our i3 systems to something newer. No, I am not in any way related to ConsignPro staff. I am simply a store owner in Canada who is very very happy with the product and the service.

User Interface: Though several reviews seem to desire a more "App-like" or modern look, we are happy with the "simple" look we have. Easy to understand, quite fool proof and easy to train staff. Reports: Where others seem to have issues with the reporting options, we have no trouble at all. Our needs are very well taken care of. Support: During the past weeks we have made several changes to our store, including the addition of a web store. The staff was incredibly responsive, including on Saturdays. I mostly worked with [SENSITIVE CONTENT HIDDEN] and I can't praise them enough. Not cloud based: Though I understand the reasons for cloud based software, I am happy our version is not. One purchase price, instead of monthly subscription. Can continue to operate the store when internet fails, which came in handy several times.

I just discussed this with my wife and she honestly can't come up with something. Keep in mind that we might miss something, but then we are happily ignorant.