ERPLY

RATING:

4.4

(29)

About ERPLY

ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto-synced upon re-connection. Mobile apps are available for iOS and Android phones and tablets. ERPLY’s POS includes functionalities such as suspend sale, void and return purchases, product lookup, time-controlled promotions, sales commission and support for multiple stores and registers. The solution features secure payment processing X-reports by card type, electronic signature capture and PIN debit. ERPLY includes a customer database that can include information such as sales history, store credit, contact information and social medi...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ERPLY Pricing

Pricing starts at $39/month.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Customer details

ERPLY Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for ERPLY

1 - 5 of 28 Reviews

User Profile

Ryan "Ryno"

Verified reviewer

Retail, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Great POS for a great price

Great POS overall

PROS

Very friendly and responsive customer service. Great price.

CONS

Wish there was more customization, such as native buy in process

Kyle

Farming, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Erply customer service is second to none. It's nice to get a familiar person every time we call.

We have benefited from inventory control, labor hour tracking, and many report functions.

PROS

I most enjoy the report functions and all the preset reports that are one click away. The layout and design is also very user friendly.

CONS

I wish the custom report generator were more user friendly, and I wish we were able to hard code some of what appears on our invoices and documents beyond what the templates in Erply allow. We are not all the way satisfied with how our invoices and documents look. It is also difficult to distinguish between what Erply considers an invoice, receipt, waybill, invoice-waybill, etc. I also wish we were able to go back after the fact and edit the warehouse location for a given transaction which is currently permanent once completed. Also we wish that it were easier when working on data entry to enter one line, hit tab or the down arrow, and be directed to the next blank. Currently it only takes you across the same line instead of being able to press down and create a new line on whatever form you're working on such as an invoice or inventory registration.

Emily

Retail, 51-200 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2021

Stay far away from this product

As mentioned above, working with this company was a nightmare. After a year we decided to switch to another POS as we could not stand this product any longer, and I couldn't get anyone to call me back or respond to my emails when trying to extract our data out of the system. Additionally, I can't get a hold of anyone in billing to downgrade my account. I have a background in professional services and have worked with many companies, and I cannot believe this company is still around given my experience. Stay far away... there is a reason this product is cheap

PROS

The system had good, easy to use reporting options

CONS

The customer service was the worst I have ever dealt with. Any time I had an issue, no one was ever available to take my call, and often I would receive call backs after 5pm (if I received one at all). Most of the time, the help desk (which was mostly outsourced to India) had very minimal knowledge. Further, many of the help desk personnel seemed very condescending and would just tell me I was wrong when I talked about an issue I would have, rather than trying to recreate the issue. Features promised would take months extra to implement, issues encountered would not be resolved, and often times if the issue I was having wasn't impacting business, I would never get a response from anyone.

Murtaza

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Best point of sale software in use for retailers

It provides software in all platforms i.e. Android, iOS, and Mac or windows. So I do not have to worry about software compatibility for my company use. Very good features available and everything is managed over cloud, so no data loss fear. Full solutions for point of sale software. Also, it is available in multiple languages. so that is the plus point of this software.

PROS

I am solving below problems for my retail business - centralized data - stock management - multiple device login and data management from any device - different language availability helps my employees to manage everything easily - safe and secure data storage - quick customer selling - and many more.. like it has eased up my life.

CONS

I didn't like UI but such software have this kind of UI only that is what I got to know after comparison

Ralitsa

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2023

Erply Review

PROS

Easy to use, many options and integrations, as well as applications. very easy links and buttons

CONS

easy to use , apps and moreEasy to use, many options and integrations, as well as applications. very easy links and buttons