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Merchandising Software


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AmberPOS logo
 
With Pacific Amber’s AmberPOS, merchandising can be managed with customized reports and integrated inventory management applications. Includes built-in sales, inventory, ROI, and item/vendor performance reports.
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With Pacific Amber’s AmberPOS, merchandising can be managed with customized reports and integrated inventory management applications. Includes built-in sales, inventory, ROI, and item/vendor performance reports.
 
Springboard Retail logo
 
Springboard Retail was designed by retailers needing a POS solution for their multi-channel and multi-store enterprises. Its sleek interface is designed for both traditional devices and touch devices like iPads.
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Springboard Retail was designed by retailers needing a POS solution for their multi-channel and multi-store enterprises. Its sleek interface is designed for both traditional devices and touch devices like iPads.
 
NetSuite logo
 
This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
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This system integrates retail and supply chain operations to uncover the most effective inventory management levels. Netsuite is an online solution we recommend to mid-sized grocery stores with multiple locations.
 
Quetzal POS logo
 
Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
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Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
 
NCR Counterpoint logo
 
By combining inventory management, sales reporting, and CRM functionality, CounterPoint by Radiant Systems allows users to manage their merchandise effectively. Can integrate both physical and web-store sales for up-to-date data.
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By combining inventory management, sales reporting, and CRM functionality, CounterPoint by Radiant Systems allows users to manage their merchandise effectively. Can integrate both physical and web-store sales for up-to-date data.

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RetailSTAR logo
 
Within the RetailSTAR POS software offering, Cam Commerce offers merchandising features for retail specialties. Contains automated ordering, comparison-based period reporting, and built-in calculators specifically for retailers.
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Within the RetailSTAR POS software offering, Cam Commerce offers merchandising features for retail specialties. Contains automated ordering, comparison-based period reporting, and built-in calculators specifically for retailers.
 
Cash Register Express by pcAmerica logo
 
Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
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Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
 
ONsight POS logo
 
ONsight is a cloud-based point of sale (POS) solution suitable for grocery stores of all sizes. It offers a variety of features including warehouse management, merchandising, and allocation. The solution allows users to customize all... Read More
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ONsight is a cloud-based point of sale (POS) solution suitable for grocery stores of all sizes. It offers a variety of features including warehouse management, merchandising, and allocation. The solution allows users to customize all... Read More
 
Cybex Enterprise Retail Suite logo
 
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
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Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information... Read More
 
Agiliron logo
 
Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
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Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More

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CORESense logo
 
CORESense is a versatile cloud-based retail management system featuring multi-store integration, reward points programs and purchase histories. E-commerce website templates let retail merchandisers connect with customers online.
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CORESense is a versatile cloud-based retail management system featuring multi-store integration, reward points programs and purchase histories. E-commerce website templates let retail merchandisers connect with customers online.
 
Rapid Bev POS logo
 
Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings and... Read More
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Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings and... Read More
 
Rapid Gun Systems logo
 
Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling... Read More
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Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling... Read More
 
Celerant Command Retail logo
 
Celerant Command Retail offers merchandising functionality on top of its main point of sale application. Features include inventory and supply chain management, open-to-buy, business intelligence, and EDI.
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Celerant Command Retail offers merchandising functionality on top of its main point of sale application. Features include inventory and supply chain management, open-to-buy, business intelligence, and EDI.
 
Cegid logo
 
Cegid offers a best-of-breed merchandising application for a wide range of specialty retailers, from apparel and fashion retailers to jewelers. This application includes best practices for multi-channel inventory management.
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Cegid offers a best-of-breed merchandising application for a wide range of specialty retailers, from apparel and fashion retailers to jewelers. This application includes best practices for multi-channel inventory management.

Call us for a free FastStart Consultation: +1 844 746 1795


 
STORIS logo
 
STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The complete suite of STORIS includes Point of Sale, customer service, inventory control, merchandising, accounting, finance,... Read More
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STORIS provides retail software solutions to the home furnishings, bedding and electronics/appliances industry. The complete suite of STORIS includes Point of Sale, customer service, inventory control, merchandising, accounting, finance,... Read More
 
Real Time POS, Inc. logo
 
Real Time POS is a scalable (offered as cloud service or on premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, jewelry... Read More
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Real Time POS is a scalable (offered as cloud service or on premise), point of sale and retail management system that serves a variety of both hard and soft good retail segments, including apparel, sporting goods, home décor, jewelry... Read More
 
Clover POS logo
 
Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
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Clover is an integrated point-of-sale system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to... Read More
 
Harbortouch Salon & Spa logo
 
Harbortouch Salon & Spa is an on-premise POS solution designed specifically for personal care businesses like hair and nail salons, spas, barber shops, tanning salons, massage therapists, and even pet groomers. It enables users to... Read More
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Harbortouch Salon & Spa is an on-premise POS solution designed specifically for personal care businesses like hair and nail salons, spas, barber shops, tanning salons, massage therapists, and even pet groomers. It enables users to... Read More
 
S2K Retail Management Software logo
 
S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: June 17, 2017


The retail merchandising software market has become increasingly complex over the past decade. Large ERP vendors and retail specialists have blurred the lines between inventory management, merchandising and supply chain management, making the merchandising market appear much more complex than it really is.

In order to help you navigate your software purchase, we've written this buyer’s guide to help you understand the market and know where to begin your research. 

Here’s what we’ll cover:

What Is Merchandising Software?
Deployment Strategies
Benefits and Potential Issues
Market Trends to Understand
The Merchandising Vendor Landscape

What Is Merchandising Software?

Small and mid-sized retailers can learn a lesson that tier-one retailers have learned the hard way: merchandise planning can and should be a precise science. If not, poor merchandise decisions will usually lead to lost profits. On the most basic level, merchandising software helps retailers plan and execute merchandise operations, including deciding which items to stock, where to stock them, when to promote them and how to price them. It eliminates the guesswork that retailers have been conducting for years, often based on subjective experience and formulas in Excel spreadsheets. 

Core features for merchandising systems include pricing engines that help retailers price items based on competitors’ prices, gross profit margins, demand, past sales performance and vendor incentives. Systems also help retailers recognize where given items sell best and under what conditions. Analytical tools help retailers see the impact of their decisions to better plan future merchandising strategies. 

Deployment Strategies

Buyers of merchandise management software will essentially have two options: implement a best-of-breed package or a complete retail suite. Best-of-breed buyers will enjoy being able to purchase a merchandising system that exactly matches their needs, while they will face the challenge of integrating it with their existing applications. Integrated suite buyers will like having one, integrated system, while they will face a larger spend and a potentially more complex implementation. The decision will be based largely on retailers’ existing applications, their immediate needs, and their budgets. 

Benefits and Potential Issues

Properly implemented merchandise management systems should yield a number of benefits that impact multiple aspects of the enterprise. The most common benefits include the following:

Optimized inventory. Robust analytical tools offer insight into key merchandise decisions, such as: Which items sell the best at which locations? What are the sales rates of items in different seasons? Which inventory mixes and item pairings lead to increased cross-sales? Being able to answer these questions intelligently enables retailers to have the right quantities items on sale at the right time. Cross sales are key sources of profit margin growth as well. 

Increased revenue. Due to a better understanding of consumer demand, retailers should be able to maximize revenue by increasing sales of hot-selling items and preventing overstocks of items that move slowly. Integrated item pricing engines help staff price and discount items to leverage buying trends and inventory levels.  

Improved efficiency and productivity of staff. Employees in supply chain and merchandising departments should find that formal solutions save them time from performing redundant tasks in Excel and other programs. Having all efforts centralized leads to less wasted time and more effective employees, allowing them them to focus on productive tasks that improve the company. 

Improved customer service. Retailers can expect to keep customers happy and keep them returning when they find what they are looking for at the right time. They will also spend less time trying to help find customers out-of-stock or back-ordered items, saving time and reducing buyer frustration. 

As with all technology implementations, there are a few potential issues to consider when comparing solutions for retail merchandising. The most common concerns we hear about are related to ease of use and costs. This first risk is a risk common to most enterprise IT implementations. IT purchasers should ensure that the system is not overly complex and should not try to save costs by reducing training. Proper training is essential to merchandise systems and improper training is a large contributor to failed implementations. Like most enterprise systems with robust analytical tools, merchandise systems can be very expensive, but the costs of not having a formal system are very high. Retailers should pay close attention to revenue and profit margin growth after implementing merchandising software to gauge their overall return on investment (ROI). Most enterprise retailers should find that a properly implemented system will lead to a positive ROI. 

Market Trends to Understand

Various trends impact the retail merchandising solutions market. The primary trends include the following:

  • Multi-channel retailing: As retailers have started generating more and more sales outside of traditional brick and mortar establishments, inventory and merchandising needs have become more complex. More rigorous analytical tools have become necessary to enable retailers to plan merchandise offerings and prices effectively across multiple channels. 
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  • Eroding profit margins: Retail margins have become notoriously tight over the past decade, forcing retailers to optimize every aspect of the enterprise as much as possible. Overstocks and back orders of popular items are two of the most obvious sources of margin erosion that retailers are aiming to eliminate with merchandising software.  
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  • Supply chains as sources of efficiency: In response to the trend of eroding profit margins, retailers have begun to recognize their supply chains as potential sources of margin erosion—and growth. Many retailers are able to actually grow margins by planning, managing and executing their supply chains more efficiently. 
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  • Tier one retailers leading by example: As retailers such as Wal-Mart become retail technology leaders, other tier-one and mid-sized retailers naturally follow their example. Software providers have catalyzed this trend by developing retail merchandising systems that suit the needs and budgets of mid-sized companies. 

The Merchandising Vendor Landscape

The retail merchandising market becomes much less cluttered when buyers approach it with their respective deployment strategies in mind.

Buyers interested in... Should evaluate these systems
Vendors who offer merchandising only on a best-of-breed basis JDA
Vendors who offer merchandising on a best-of-breed basis AND as part of an integrated suite SAP, Epicor, Jesta Vision
Vendors who offer merchandising only as part of an integrated retail suite Celerant, Cybex

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