Stripe

RATING:

4.6

(3041)

About Stripe

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies. Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees. Stripe provides support options such as online ...

Stripe Pricing

Access a complete payments platform with simple, pay-as-you-go pricing that begins at 2.9% + 30¢ per successful card charge. Get everything you need to manage payments plus hundreds of feature updates per year with no monthly, setup, or hidden fees.

Starting price: 

$0.30 

Free trial: 

Not Available

Free version: 

Not Available

Stripe Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Stripe

1 - 5 of 3,002 Reviews

Josh

Non-Profit Organization Management, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Best Credit Card Rate for Nonprofits

User Profile

Matthew

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

PROS

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen. An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

CONS

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Reason for choosing Stripe

I liked the interface and integrations a little more than Paypal plus I save a little bit on the percentage, not much but every little helps.

Reasons for switching to Stripe

Sage had a hard time integrating with things I needed, plus their interface was a bit more complex than Stripe. I first started with Stripe as a test with a few customers then made the switch within a few months.

Kristi

Retail, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed February 2024

Good option. Scalable

PROS

There are a few players in the space. All take a fee. And they are all pretty much the same. I like that stripe integrates with woocommerce, godaddy and Wordpress

CONS

The fees. They are the worst. Everyone had to get their piece though :)

Reasons for switching to Stripe

Integrated with woocommerce when I needed to move on from godaddy

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

STAY AWAY !

Stripe will decide to stop your pay-outs with NO reason and NO warning. You will battle them for weeks to try and understand why and get this resolved, without resolution and during that time they will ruin your business as you can't accept payments. You will not be able to speak to a human on the phone and email responses are slow and robotic. I have been with them for 8 years and they treat my company like dirt. DO NOT use them if you care about your business.

John

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Stripe is a great way to start an online business and process payments

Stripe has been amazing. They've been clear in communicating what they've needed to ensure my uptime.

PROS

Great number of easy to use options. Perfect for online businesses

CONS

They charge a significant percentage to do immediate transfers but it's still worth doing, or you can wait three days or so ;)

Reasons for switching to Stripe

PayPal has turned into a much bigger trouble than they're worth for online payment processing and Stripe has offered more flexibility and ease of use for my clients.