Timely Software


 

Timely is a cloud-based appointment scheduling software solution. It caters to individual professionals and small and midsize businesses, including beauty salons, hair salons, health clinics, massage therapists and personal trainers.

Users can run their appointment schedules from anywhere, generate reports and send notifications and reminders. Features include calendar management, which lets users book or rebook appointments, initiate group bookings and classes, manage recurring bookings and add multiple activities to a single booking.

Timely enables customers to book their tickets online through links embedded in websites or through Facebook. It offers sales and marketing support and reporting features.

This product also offers automated SMS and email reminders, and securely stores customer data including personal details, booking, emails, sales and other notes.

Timely offers integration with third-party applications such as Google Calendar, MailChimp, Xero, ZVend and MYOB. 

 

Timely - Booking calendar and sidebar
 
  • Timely - Booking calendar and sidebar
    Booking calendar and sidebar
  • Timely - Reports
    Reports
  • Timely - SMS reminders
    SMS reminders
  • Timely - Mobile calendar
    Mobile calendar
  • Timely - Location selection
    Location selection
Supported Operating System(s):
Web browser (OS agnostic)

469 Reviews of Timely

 

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Software Advice Reviews (1)
More Reviews (468)

Showing 1-1 of 1

Michael from Thriveworks
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

A great tool for a growing business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

You can't go wrong with Timely. It does exactly what you need it to do. The features are great, too. I like the reminders, as well as the fact that you can check the calendar on the go from your mobile device. This is appointment booking made easy. You don't have to be a tech-person to use it either. If you're just getting started, or you've been in business for year, Timely can streamline your reception costs and help you stay organized and efficient. If your business works on appointments, you need Timely.

 
 
 
Showing 1-20 of 468

Isaac from MusiqHub Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Really good but still room for improvement

Ease-of-use

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Value for Money

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Pros

I love that it handles recurring events, products, Xero sync (even if only one way), discounts, vouchers.

Cons

- Xero Sync is limited: my now unsupported proprietary software was able to void invoices and handle payments better.
- Can't invoice a batch all at once or send invoices in a batch, have to manually send each one.
- No sign up form online (seriously...)

Source: Capterra
 

Dawn from Elite Pest Control Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very easy to use from day one. Has almost all the functions I need

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Easy to schedule and change appointments, it saves admin a lot of time when booking work. Plus the auto alerts to technicians saves time also.

Pros

I like the alerts to customers and technicians. It is also easy to change appointments around and I like that customers can book on line.

Cons

It doesn't sync quite as well with xero as I had hoped. It is also a little limited in its functions with the way we do business.

Source: Capterra
 

Sergio from Positive High System

May 2017

May 2017

So far I have had a great experience using Timely. Their Customer Service is top-notch!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Here are some Pros in no particular order:
1. Easy to navigate.
2. Great Customer Service
3. Affordable
4. Features are great!

Cons

1. Wish there was a way my clients can access their scheduled appointments.
2. Wish there was a way to book at the :15 and :45 mark, instead of top of hour and half hour marks.

Source: Capterra
 

Lisa from Fresh Facials & Feet
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Timely has made going into business for myself seamless.

Ease-of-use

Functionality

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Pros

I love how clients can book their own appointments online, the automatic email appointment reminders and the client data base.

Cons

I only wish the app for the iPhone was as good as the app for the iPad. I do have to sit down on my computer at the end of the day and complete certain tasks that I can't do through my iPhone. Also I wish there was an option for a client to be added to a waiting list if their desired appointment time is not available.

Source: Capterra
 

Aaron from ANGENIUS
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

It is a nice and easy to use software. I have tried so mang booking software, this is the best.

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It made my job much easier, much organised and much productive.

Pros

Easy to learn and easy to use. Every booking is very easy to adjust if something changed. Also the billing method is cheap and reasonable comparing to some other kind of software which charge customers based on their revenue. I also love that it ability to link with many third party services like Google, Quickbook and etc.

Cons

At the moment it cannot make the recurrence class copied with customers in it. Also sometimes the syncing with quickbook has some problems.

Source: Capterra
 

Sue from Unblemished Skin & Laser Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Excellent client management software

Ease-of-use

Functionality

Product Quality

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Value for Money

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PC and App based, great quality for the price - for a small business

Pros

Can use it through the app whilst at work and then finish off invoices when I get back to the accounts desk later in the day.

Cons

I would love to be able to have treatment forms online and be able to add client photos to their individual files.

Source: Capterra
 

Katy from Silicon Valley Bodywork

May 2017

May 2017

Love this app. I have tried sooo many. This is the only one that never frustrates me.

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Pros

The way you can completely customize the calendar. The automatic text reminders to clients. Syncs with Google. Syncs with PayPal and MailChimp. So easy to edit great webpage and phone app.

Cons

I wish you could do automatic reoccurring payments. I wish seconds and third people were cheaper to add.

Source: Capterra
 

Bryanna from The Wax Room
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Absolutely love the ease of the Timely app!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like how easy it is to use. Doesn't take too many clicks to get stuff done. Easy to read all the text and see all services on front page.

Cons

Still not able to raise sales correctly. Can't figure out how to cash out services. I also have a hard time looking up clients by their phone numbers. You have to try different combinations of just numbers, numbers with parentheses, numbers with dashes, etc.

Source: Capterra
 

Joanne from Peaches & Cream Mobile Beauty

May 2017

May 2017

Runs my business!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

This app simply runs my mobile beauty businessleep. It's simple to use, does everything I need - online bookings, payments, messaging!

Cons

No native android app yet (I've just switched from iPhone to Samsung)
Time difference from NZ to UK for support calls

Source: Capterra
 

Kara from Elite Professional Beauty

April 2017

April 2017

Best decision I've ever made!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Timely has revolutionised my appointment booking. It's so easy to use, so much quicker and no more carrying an appointment book everywhere. Rescheduling and Rebooking is so much easier, as is checking future appointments. It also makes bookkeeping so much more efficient. Appointment reminder emails are great, my clients love them too. It has saved me so much time. I feel much more professional because of using Timely, I could rave about it all day!

Source: Capterra
 

Louise from Pilates Northwest, LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Couldn't Be Happier!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Get Timely has changed our business scheduling into an easy, efficient and organized process. The Get Timely staff is professional, courteous and prompt and they answer all of our questions in a timely manner. The Get Timely interface is pleasing to the eye, very organized and has color coding options that make scheduling and booking easy. They are constantly updating Get Timely to make it better. I highly recommend Get Timely and the Get Timely crew.

Pros

Everything.

Cons

Nothing.

Advice to Others

Get it!

Source: Capterra
 

Merideth from Holistic Orthopedics

April 2017

April 2017

I won't go anywhere else.

Ease-of-use

Functionality

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Ease of use, reliable, fantastic customer service, and you just can't beat the price. Highly recommend Timely.

Source: Capterra
 

Mario from MPC hair

April 2017

April 2017

Timely, my other half in business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I am a solo business operator and have been working with Timely for almost two years. I can honestly tell you that Timely has made life easier for me and my customers, who have told me how easy it is to book online 24/7 and how helpful the friendly reminders or rescheduled options are.

With Timely You can find everything you need within a click or two which makes pulling quarter report, checking my revenue and confirming client booking quick and easy.

I have all my stock listed in the system, which is great for keeping track of my orders and allows me to make quick sales if a customer wants to buy a products.

My favourite feature is the ability to have access to my agenda anywhere and on any of devices, which allows me the freedom to run my business where ever I might be and confirm bookings even if I¿m at the beach.

I could keep writing lots more but if you need software that will help you to run your business with minimal time and hassle, Timely is a great option.you won't regret it.

Source: Capterra
 

Karina from Appearances Skin Clinic
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Best booking App, so easy, so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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This App is fantastic. Easy to set up and use and great pricing. My clients find it easy too. Well done guys :)

Pros

sooooo easy

Cons

no Cons. All good and happy here.

Advice to Others

No

Source: Capterra
 

Megan from Sunset Massage Studio
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Love it!!!

Ease-of-use

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Wonderful software, great value and amazing customer service!! I'm so happy that I found Timely! Thank you so much :)

Source: Capterra
 

Julie from Timeless Journey Massage Therapy
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Small business matters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I have been using the timely booking system for just over a year now. My clients comment on a regular basis on how easy it is to book online.
I was thrilled when Customer support representative responded to me multiple times on a Sunday to help me sort out an issue I was having. Turns out I just needed guidance to navigate my way. He was so patient, understanding, and very professional.
I am always happy to refer new business to timely, and plan to stick with them as they grow.
Keep up the great work guys
- Julie
Timeless Journey Massage Therapy.
www.massagebooking.gettimely.com

Advice to Others

Perfect for business and practicum students

Source: Capterra
 

Melanie from Resilience Psychology
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Good for small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
Value
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I have my own private practice as a psychologist. Having timely frees up time otherwise spent sending reminders etc when scheduling appointments. As someone not exactly born organised, I find it a real help.

Pros

Automated reminders, easy to use.

Cons

As a one-person outfit who works across multiple locations, I find it annoying not to see all my appointments for the week on one screen. I don't want to go by location.

Source: Capterra
 

Judith from Natural therapies
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Easy booking service

Ease-of-use

Functionality

Product Quality

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Value for Money

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All my clients comment how easy it is to book an appointment.
They like the reminder service - very professional .

Source: Capterra
 

Janine from Comforts Health and Beauty

April 2017

April 2017

Fab cloud-based booking system I have tried!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Great, easy to use. Fab customer service I am so glad they were recommended I wil be sure to do the same.

Source: Capterra
 

Theo from The Muscle Mechanics

April 2017

April 2017

Timely for Sports Massage Clinic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I have been using Timely at my Sports Massage clinic, The Muscle Mechanics (Dunedin, NZ) for 1 year now. I had a look around other software and I'm stoked to have chosen Timely straight away. They are a forward thinking company, always streamlining their system to suit market expectations and technology which puts them ahead, this also makes me confident that the system will adapt to suit future technological changes. They also have very friendly, accessible and helpful staff for any confusion or problems I have had!
There is some room for improvement still in terms of functionality for a sports massage clinic (as the software was originally designed to suit hairdressers and beauty therapists as far as I understand). BUT they are improving the system to be more versatile for different businesses, and are really open to feedback and improvements.
Im stoked with Timely, wish I had stared using the system earlier, would have saved me tonnes of time!

Source: Capterra