Big Sky Technologies creates powerful, cloud-based solutions for large chain retailers and restaurants to better manage their facilities, assets, and store operations. Starting with the initial request at the store level, Big Sky tracks the full scope of the maintenance process as it’s sent to the home office for review, dispatched for resolution by a third party, and invoiced once the issue has been resolved.
The software is simple and user-friendly, making it easy for end users to log requests. All requests are visible in the system, so anyone from the store manager to c-level executives can track progress. Because it relies on a consistent process, companies can be confident that they have better control over spend and efficiency.
Big Sky comes with a robust scheduling application built right in so that everything from basic, repetitive tasks to complex service contracts can be automated to occur on a regular basis.
Invoices are generated electronically by contractors and linked up to work orders and contacts. Things such as maintenance, cost of labor and materials, and service dates are all tracked in the history. Since all the data is stored in the cloud, users can access information whenever they need it.
The asset tracking portion of Big Sky monitors asset levels across all store locations. Detailed information about each asset, including it’s ID, description, model and serial number, is housed within the system.
Big Sky Technologies has been developing solutions since 1991 and have been offering web-based applications since 2001. Their core product is a great fit for chain companies in retail, restaurant, and self storage.
Jordan from H&M
Big Sky is a highly customizable, user-friendly system.
Their office is in Southern CA, but I'm in NYC. Would be great to have them closer!
This system is easy for all of our users to access and update.