Facilities Management eXpress Software


 

Facilities Management eXpress (FMX) is a comprehensive, web-based facilities management solution that brings together all key operational activities into a single location, fully accessible from any web-enabled device.

FMX is collaborative, with an intuitive calendar-based interface that encourages facilities managers and their staff more efficiently manage resources and exchange critical information. 

In many cases, organizations have trouble effectively coordinating all of their resources; the struggle lies with managing all planned maintenance, as well as request for maintenance, equipment, rooms, and their other resources. 

FMX centralizes all of this into a single system that is stored in the cloud, so managers and work requesters alike can access it from anywhere with an Internet connection. This includes smartphones, so maintenance can be requested or marked as completed directly from the site.

From scheduling resources, reserving rooms, emergency and planned maintenance requests, each task has a unique code for better tracking, and reporting comes standard in the software. 

The software has monthly pricing based on the number of buildings supported, with unlimited user access. It is suited for organizations in a variety of verticals, including government, healthcare, hospitality, banking, and more.

 

Facilities Management eXpress - Interactive reports and dashboards
 
  • Facilities Management eXpress - Interactive reports and dashboards
    Interactive reports and dashboards
  • Facilities Management eXpress - Calendar
    Calendar
  • Facilities Management eXpress - Equipment QR codes
    Equipment QR codes
  • Facilities Management eXpress - Maintenance task execution
    Maintenance task execution
  • Facilities Management eXpress - Interactive maintenance requests
    Interactive maintenance requests
  • Facilities Management eXpress - Tablet view
    Tablet view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

74 Reviews of Facilities Management eXpress

Showing 1-20 of 74

 

from Mount Calvary Baptist Church - California
Specialty: Amusement Parks & Zoos
Number of employees: 1 employee Employees number: 1 employee

FMX is Great

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Likes Best

I love how FMX allows me to communicate with everyone across my organization. The software is user friendly so I was able to get all of my staff onboard quickly. Whenever I have a question or issue, the customer service is outstanding and is always quick to respond.

Likes Least

There is nothing that I like least about this product. While they may not be able to do everything that I ask for, they are releasing enhancements on a weekly basis to improve their software.

Recommendations

If you’re looking for something easy to use and simplifying your work day, definitely look into FMX. You won’t be disappointed.

 

from Mount Calvary Baptist Church - California
Specialty: Churches
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

Mount Calvary Baptist Church

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Likes Best

I love how FMX allows me to communicate with everyone across my organization. The software is user friendly so I was able to get all of my staff onboard quickly. Whenever I have a question or issue, the customer service is outstanding and is always quick to respond.

Likes Least

There is nothing that I like least about this product. While they may not be able to do everything that I ask for, they are releasing enhancements on a weekly basis to improve their software.

Recommendations

If you’re looking for something easy to use and simplifying your work day, definitely look into FMX. You won’t be disappointed.

 

from West Sonoma County Union High School District
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

Amazing Tool

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Likes Best

Its a one stop shop for all the things I need, technology, work request, inventory, preventative maintenance and facilities requests. Its easy to use for administrators to community members. I just told Morgan today, that we are using the system so much that everyday we find out more about its powers.

Likes Least

I think some of the sets up on the administrator end are confusing but my FMX contact is always available to help navigate me through those areas!

Recommendations

You will only get a glimpse of what the system can really do; start using it and years later you will find new ways to use the system, improve your operations. Its scary. They are always taking our feedback and making it better!

 

from KCAA Preschools of Hawaii
Specialty: Amusement Parks & Zoos
Number of employees: 1 employee Employees number: 1 employee

Easy to use

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Likes Best

The vendor was very easy to work with and the product is easy for everyone to use.

Likes Least

We have only been using the product for about 1 month and so far have nothing to complain about.

Recommendations

I would say they need to make sure the software is portable and easy to use for all computer literate levels.

 

from Total Health Care
Specialty: Healthcare & Hospitals
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

FMX the Excellent

Ease-of-use

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Likes Best

User friendliness and the excellent customer service. The product has allow us to bring our Facilities management in smoothly. We have been able scan past maintenance paperwork in the the system for future ref. We are now able in pictures and other document which could be critical to maintenance of a part of equipment.

Likes Least

There is nothing to not like. The system has everything and more we were looking for in this type of product.

Recommendations

Do your homework so you know what you are looking for and pick FMX.

 

from Central Arkansas Library System
Specialty: Amusement Parks & Zoos
Number of employees: 1 employee Employees number: 1 employee

Implementation was simple, and quick.

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Likes Best

Simplicity for the end user, and the vendor works hard to satisfy my needs.

Likes Least

Lack of user customization (as any canned software), and the online help is vague. No vendor complaints.

Recommendations

Utilize the webinars as many times as necessary, and use the free trial, if offered.

 

from Saginaw County Goverment Maintenance.
Specialty: Government
Number of employees: 11 - 20 employees Employees number: 11 - 20 employees

Great product at a very low cost.

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Likes Best

easy to use, our customers love the emails when receive the request and when it has been completed, also the reports are great. My assistant was before FMX was taking 4 to 5 days to bill out for our services now it is completed in 1/2 of a work day.

Likes Least

Do not have any., any concerns they have taking care of immediately.

Recommendations

Because their cost is low has nothing to do with the quality of their product.

 

from Shippensburg Area School District
Specialty: Education
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

FMX-What a great product and company

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Likes Best

We were using another vendors software, which we found very cumbersome to use. Once we decided to make the switch to FMX, the ease of use and the customer service provide by both Brandi and Morgan were exceptional. If changes needed to be made or there were areas that needed refined they were able to quickly and efficiently make those changes, without hesitation. They were always available to help no matter how minute the issues was. Also this product was 50% less than the previous software that we were using. In these times of school district budgets being extremely tight, this was another feature that impressed us, but we did not talk price until we saw that FMX was a quality program and met our needs perfectly.

Likes Least

We haven't found anything that we do not like about FMX. The corrective and preventive maintenance, inventory control and scheduling of facilities were seamless in our transition and they even imported all of our information from the other vendor and kept the nomenclature the same so the transition went flawlessly.

Recommendations

Please do yourself a favor by looking at FMX. Their attention to detail is outstanding and the customer support is some of the best I have encountered. I have been in the maintenance business for 40+ years and I rate this coming among the best that I have worked with.

 

from Zwanger-Pesiri Radiology
Specialty: Healthcare & Hospitals
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

Great Software for Medical Equipment and Building Maintenance Tracking

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Likes Best

FMX has a great user interface. Easy to use, and has most of the tools we were looking for in a system.

Likes Least

There are a few features that are not contained within the system that we would like to report on, but can't.

Recommendations

The software is a little more work on the back-end, but our users love the ease and simplicity of the user interface. Fewer errors for the users when inputting requests, compared to other software systems we've tried.

 

from Cherokee Nation Early Childhood Unit
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Simplified productivity

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Likes Best

The software is incredibly easy to use, and the customization is virtually limitless. Our program simply provided FMX an approximation of what we wanted to do, how we wanted to use the software, they plugged all the information in and we were up and running in no time. Before FMX, we averaged about 45-50 work orders and requests per month, with approximately 7-10 of those being unnecessarily submitted. After FMX, we average 75-80 work orders per month, with each being fundamental to the success of our program, and each being completed in a timely fashion. FMX has organized, simplified, and amplified our facilities productivity.

Likes Least

I guess I will say, the aspect of this product I like least is there is no way to have a running total of expenditures for each physical location that work has been performed on. To specify, although each request does allow the end user to add a total cost per work order, as an administrator, I cannot simply open a specific location and visually see a total amount spent for any given timeframe, e.g., $X/year, or $X/month, etc. Now that I have said this, I must admit, our program has only been using FMX full time for approximately 3 months, and it is very possible that my issue is in fact a non-issue. I simply haven't asked if it can be customized as such. Take this negative comment with a grain of salt.

Recommendations

I would strongly advise anyone looking at using FMX, or any other like pruduct, to 1) have a clear understanding of what you hope the software will achieve in relation to your needs. 2) Have a concise structure of your frontline staff, and Adminstrative privileges. Know beforehand exactly who can and cannot access the software. 3) Have a well-defined outline of how the software is to be used. As I mentioned before, the customization is virtually limitless, therefore, it is easy for the end user to make it confusing. 4) Be patient, and utilize the FMX support staff. Do not think because something isn't working as you had hoped that it isn't working at all. If you go into it with the first 3 suggestions, chances are that the fix of a simple glitch is just an email or phone call to FMX away.

 

from Robins Financial Credit Union
Specialty: Banks
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

FMX RFCU Review

Ease-of-use

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Likes Best

The ease of use gives even the most novice computer user the ability to utilize the program. The vendor was very easy to work with and very accommodating.

Likes Least

Sometimes the system is slow and takes a bit to respond to commands, but this is in no way a norm, just an occasional issue.

Recommendations

Look at all the capabilities. This software has more capabilities then we need as of now, but as we grow, we will not have to shop for other vendors or programs. We will already have it in place.

 

from Hampton Park Baptist Church
Specialty: Churches
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

FMX is user friendly and gives me insight into daily activities

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Likes Best

FMX is user friendly, simple to learn, and a very straightforward system. It's not overly complicated, but not so generically simple that it doesn't capture the information you need.

FMX gives me more control and an idea of what is being done day to day. I can see what is being accomplished, how long it is taking them, and the skills the technicians have. It also allows me to track the time and cost spent on work requests.

Likes Least

No mobile app yet, this would be helpful especially for technicians who are out on the job.

Recommendations

Have a game plan going in. Have an idea of how you are going to want everything (resources, equipment, buildings) laid out in a system, because once you purchase the software you have a better idea of what you are putting in and getting out of the system.

 

from H.E. Callahan Property Management
Specialty: Offices
Number of employees: 2 - 5 employees Employees number: 2 - 5 employees

FMX Review - Property Management Application

Ease-of-use

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Likes Best

Flexibility, customization, and wonderful customer service.

Likes Least

Sometimes it seems that there is almost too much information displayed. Reports are tough to come by but the FMX staff is working extremely hard to make them work for us. The monthly billing is our biggest challenge.

Recommendations

The customer service and custom options make this a great product to invest in. It can be tailored to your specific business needs and the support staff are experts when it comes to making any required changes.

 

from Thurgood Marshall Academy
Specialty: Education
Number of employees: 51 -100 employees Employees number: 51 -100 employees

FMX is a great tool for scheduling and maintenance!

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Likes Best

First, the website itself is very clean, and can be customized to meet your needs and the needs of the school(s) and second, navigating through the different portals is very easy and you can quickly create schedules or maintenance requests. I also enjoy the color coding for the approval process which I haven't seen on any of the other scheduling software out there. It makes my job much easier.

Likes Least

I don't know that there is anything we don't like about the product or vendor. We really are enjoying it's functionality so far.

Recommendations

Make sure you thoroughly investigate all options so you get the software that fits best with your school(s).

 

from HighRidge Church
Specialty: Non-profit
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Simple solution with the right amount of features.

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Likes Best

Simplicity is key here. I trained my entire staff to use the system in one 5 minute staff meeting. It's easy to use and has all of the right features.

Likes Least

The reporting system isn't as robust as I had hoped, though I know they are working to improve in this area.

Recommendations

Be creative with how you can utilize this system best for your needs. We use several modules in a way they weren't quite designed, but they work great. It's very flexable.

 

from Lakeside Educational Network
Specialty: Education
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Switched...

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Likes Best

The company is extremely easy to work with and very helpful. They are constantly aiming to please and will take into consideration any of your ideas. They are wanting you to use their product to the fullest and are willing to assist in any way.

Likes Least

We switched over from a much larger company (with a much larger price tag). Some of the features we have missed during the transfer, but FMX takes our suggestions into consideration are doing their best to develop and implement them into their software.

Recommendations

The software is effective and helps maintain productivity. This software is geared to those who are tech savvy, allows the users to use on many devices.

 

from Appleton Alliance Church
Specialty: Non-profit
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Fantastic Customer Service

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Likes Best

Customer Service and ease of use. They have done a great job of capturing essential info with maintaining an easy to use interface.

Likes Least

Room for improvement on customization, however, they are working hard at keeping up with my needs.

Recommendations

Spend the time demo each system and make sure you are committed to what you pick. Once you decide go all in, live in the system regardless if it "perfectly" fits your needs.

 

from Creminelli Fine Meats
Specialty: Manufacturing
Number of employees: 51 -100 employees Employees number: 51 -100 employees

Great product. Awesome customer service. Lacks reporting capability.

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Likes Best

The software runs well and meets our changing needs well. Even better than the software is the amazing customer support we receive from the FMX staff.

Likes Least

Reporting capabilities are still being developed. The technical support staff has bridged the gap well by creating custom SQL dashboards using Excel. I am excited to see the in app reporting tools they are planning to release.

Recommendations

Stick with the vendors that will give you a shot at a free trial like FMX. If they can't support that, what can you expect after you write them a check?

 

from Christ's Church of the Valley
Specialty: Churches
Number of employees: 6 - 10 employees Employees number: 6 - 10 employees

Great Deal

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Likes Best

The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

Likes Least

It would be nice if they had a "single sign on" feature so that rolling this out to my organization would have been easier. The last thing anyone in my organization wants to do is keep track of another software ID and password. It would streamline the ease of interfacing with this product if users were automatically signed in to it when logged on to the company email and/or intranet.

Recommendations

Its a great deal. Other products may have more bells and whistles, but FMX will still serve your needs if you don't require any special complex features.

 

from Victory Life Church/Victory Life Academy
Specialty: Churches
Number of employees: 21 - 50 employees Employees number: 21 - 50 employees

FMX was a great fit for us and exceeded expectations

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Likes Best

FMX is a great product and a great fit for our church and school. Their customer service is outstanding and if they do not have an immediate solution (which they normally do) they will find a solution to fit my need. It is a solution for so many things that we needed and is enabling us to do our jobs better and with less effort. Our staff is still getting used to using the system, but I know once everyone is familiar with it and using it often things will be even more seamless. We were looking for a great product with all the features we wanted but not with the price tag of many researched options. FMX was feature rich but without the expense that most other companies charge. I have even found ways to use FMX that I was not expecting. They are also constantly upgrading and modifying the system to make it better, which I think is awesome. They come out with updates every month in fact, and take your feedback into their daily meetings to discuss possible changes.

Likes Least

Going through the setup process and learning the settings for each user and for different buildings had a learning curve to it. I was a little confused at first on the settings setup for who receives what emails and what permissions people have. Morgan and Brandi have been super helpful in not only helping me understand how it works but they also change settings and correct things for me, which is going the extra mile. Even though there are some things that are hard coded in to some of the modules they help me find a way to work with it to get it to do what I need done.

Recommendations

Going through a demo of the software and seeing how it works and whether or not it is the best fit for your organization was the best tool. In fact I did that twice with FMX before we made the decision to go with their software.

 
 
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