Facilities Management eXpress Software


 

Facilities Management eXpress (FMX) is used by a variety of industries including education, property management and government. With FMX, facilities managers can view their activities and associated costs, and building occupants can submit maintenance, event, transportation and technology requests.

FMX features a calendar display where facilities managers and staff can view work orders, scheduled events and preventive maintenance tasks. Facilities staff are notified when a work order is submitted, and building occupants can be notified when their requests have been updated or resolved.

Facilities managers can track assets and inventory and view equipment, building and location histories. They can also track equipment and staff performance through interactive reports and dashboards.

FMX offers unlimited customer support and data importing. FMX is accessible from any web browser, including on mobile devices. Customer data is hosted securely in the cloud, and FMX allows for unlimited users at no extra cost.

 

Facilities Management eXpress - Interactive Reports & Dashboards
 
  • Facilities Management eXpress - Interactive Reports & Dashboards
    Interactive Reports & Dashboards
  • Facilities Management eXpress - Calendar View
    Calendar View
  • Facilities Management eXpress - Mobile Accessible
    Mobile Accessible
  • Facilities Management eXpress - Communicate with Requesters
    Communicate with Requesters
  • Facilities Management eXpress - Add Unlimited Users
    Add Unlimited Users
  • Facilities Management eXpress - Equipment QR Codes
    Equipment QR Codes
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

129 Reviews of Facilities Management eXpress

 

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Software Advice Reviews (83)
More Reviews (46)

Showing 1-20 of 83

Peter from Douglas County Parks & Recreation
Specialty: Parks & Recreation
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

You'll be amazed that you made it to this point without it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been using FMX for almost a year and the results are already showing. There is less stress in my day, and in turn, I see a big difference in attitude of my maintenance staff and accountability for us all. Our communication is much better, we know what events, projects, and work orders are coming up and we are not missing certain details that we were before. We have a much better understanding of each other and a new outlook on prioritizing and planning for the day to day activities for our recreation facility.

Pros

All staff are on the same page and effective planning has taken on a new meaning. Communication amongst staff has improved, productivity and results are evident, and the FMX program is easy to use. FMX customer service and their staff is with you every step of the way and is there to answer every question.

Cons

As a recreation facility manager, I wish there was a section for tying in scheduled recreation games, reservations and events.

 
 

Asthon from FBC Vicksburg
Specialty: Churches
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

FMX Periodic Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We purchased the FMX software for our church. We average about 330 in Sunday School. We have been experiencing growth and with that comes more maintenance requests as our facilities are used more. Our church has one maintenance supervisor and 2 full-time janitors and one part-time janitor. We purchased FMX and have been pleased with the ease of use to implement this with our staff. We like the ability to enter maintenance requests with our computers and look forward to the app coming. Recording the maintenance requests in the database and being able to track its progress is a great feature! It has helped keep our requests on track for completion and helped inform the staff when the tasks are completed. I would recommend this to any church.

Pros

Electronic tracking, Ease of Use

Cons

Need app version

 
 

David from Stermann Masser Inc
Specialty: Agriculture
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Great addition to get us to next steps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The roll out and execution went very well. Support to date is excellent.

Pros

Ease of use and use of multiple input platforms (Desktop, Tablet, Phone)

Cons

Reports tend to need to be updated or redesigned for our industry. Not a big issue, but it is not an "out of the box" report for us.

Advice to Others

Great purchase. Well designed compared to others we've looked at.

 
 

Tushar from Veritas
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Experience has been pleasant, User friendly product simplifying the facilities management process to a great extent.

 
 

Patrick from The Riverside Church
Specialty: Churches
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

FMX Work Order System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great program which is helping us get work orders in and completed.

 
 

Greg from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FMX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

FMX has been great for our company and we like to use it for our maintenance department and our IT department to receive requests from users. This cross-functionality allows the IT team to support the software and to use it for what it was intended for. (get the most out of it)

Pros

Price
Easy of use
Easy training
Nice Calendar feature

Cons

Can't think of any at the moment.

Advice to Others

I would recommend this to anyone looking for a maintenance software to track the work being done.

 
 

Troy from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Ease of use

Ease-of-use

Functionality

Product Quality

Customer Support

The FMX software is very easy to use and setup. The training to administer the site was so easy to follow and thorough that once we were off of the phone and started to set things up we needed only one or two phone calls and were setup and running.

Pros

Simple easy to use menus make sense. The icons make sense. You really do not need to be an IT expert to set up or use this software.

Cons

I have not run into any yet.

Advice to Others

At the very least you should take the time and have a demo. If you do you will not be disappointed.

 
 

Ben from Trachte Building Systems
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

FMX Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far the software has been extremely user-friendly. The customer service is outstanding as well as the site has an easy to learn format.

 
 

David from Wycliffe Bible Translators
Specialty: Non-profit
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Go FMX Simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

One of the big ticket new items I enjoyed was having a clickable site map/ seeing assets by floor and/or room (However you decide to lay this out). This is big for us and is nice for laying out commercial self contained air units or individual variable air volume units and really any other asset you choose. I was not a huge fan of the home screen layout or the inability to change default setting per user; such as being able to default my screen to my work tickets etc. There are neat features such as attaching documents such as warranties or manuals to assets that make them easy to find in the future. You can also get as specific as a person's office and list out the assets for them to create a work ticket on. Pricing was reasonable with ability to add or remove features as needed.

Pros

Asset management

Cons

Work order layout/ Sorting

 
 

Kathy from Northgate Associates
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

All around a great choice!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am so glad we found FMX to resolve our facilities maintenance needs. It is easy to use even for Techs that had no computer or software experience. The calendar feature is also helpful in scheduling work loads. Even better is the exceptional customer service. At every step we were supported and custom requests were handled with ease.

Pros

Ease of use

Cons

Nothing

 
 

Pam from Worthington Schools
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

FMX is WONDERFUL!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am one of the original FMX users. I tried other products, but this is the ONE! I use FMX all day long and it is great to be able to part of the FMX family. FMX has made me smile and has simplified my job over seeing facility requests and work orders. FMX is easy to use for all level of users. Communication is easy and fast for and with users. Customer support is great.

Pros

Customer services is excellent, fast friendly and reliable

Cons

FMX staff is always willing to work with you to get it right.

Advice to Others

Use FMX, you will be happy you do

 
 

Michelle from Lakeside Educational Network
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Clean and Simple Work Order System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

FMX is a great company that is still growing. The customer service is tremendous, if you have any questions or concerns they are there for you and will find some type of solution for you and your company. The product itself, is extremely user friendly, even for those who may be less tech savvy.

Advice to Others

If you are questioning this company and have a few reservations, just voice them to the customer service representative. They are straight forward with you and will aid you in the whole process.

 
 

Ralph from Mount Calvary Baptist Church - California
Specialty: Amusement Parks & Zoos

September 2016

September 2016

FMX is Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I love how FMX allows me to communicate with everyone across my organization. The software is user friendly so I was able to get all of my staff onboard quickly. Whenever I have a question or issue, the customer service is outstanding and is always quick to respond.

Likes Least

There is nothing that I like least about this product. While they may not be able to do everything that I ask for, they are releasing enhancements on a weekly basis to improve their software.

Recommendations

If you’re looking for something easy to use and simplifying your work day, definitely look into FMX. You won’t be disappointed.

 
 

Dawn from KCAA Preschools of Hawaii
Specialty: Amusement Parks & Zoos

September 2016

September 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The vendor was very easy to work with and the product is easy for everyone to use.

Likes Least

We have only been using the product for about 1 month and so far have nothing to complain about.

Recommendations

I would say they need to make sure the software is portable and easy to use for all computer literate levels.

 
 

Don from Total Health Care
Specialty: Healthcare & Hospitals

August 2016

August 2016

FMX the Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

User friendliness and the excellent customer service. The product has allow us to bring our Facilities management in smoothly. We have been able scan past maintenance paperwork in the the system for future ref. We are now able in pictures and other document which could be critical to maintenance of a part of equipment.

Likes Least

There is nothing to not like. The system has everything and more we were looking for in this type of product.

Recommendations

Do your homework so you know what you are looking for and pick FMX.

 
 

Charles from Central Arkansas Library System
Specialty: Amusement Parks & Zoos

August 2016

August 2016

Implementation was simple, and quick.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Simplicity for the end user, and the vendor works hard to satisfy my needs.

Likes Least

Lack of user customization (as any canned software), and the online help is vague. No vendor complaints.

Recommendations

Utilize the webinars as many times as necessary, and use the free trial, if offered.

 
 

Bernie from Saginaw County Goverment Maintenance.
Specialty: Government

August 2016

August 2016

Great product at a very low cost.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

easy to use, our customers love the emails when receive the request and when it has been completed, also the reports are great. My assistant was before FMX was taking 4 to 5 days to bill out for our services now it is completed in 1/2 of a work day.

Likes Least

Do not have any., any concerns they have taking care of immediately.

Recommendations

Because their cost is low has nothing to do with the quality of their product.

 
 

Joseph from Shippensburg Area School District
Specialty: Education

August 2016

August 2016

FMX-What a great product and company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We were using another vendors software, which we found very cumbersome to use. Once we decided to make the switch to FMX, the ease of use and the customer service provide by both Brandi and Morgan were exceptional. If changes needed to be made or there were areas that needed refined they were able to quickly and efficiently make those changes, without hesitation. They were always available to help no matter how minute the issues was. Also this product was 50% less than the previous software that we were using. In these times of school district budgets being extremely tight, this was another feature that impressed us, but we did not talk price until we saw that FMX was a quality program and met our needs perfectly.

Likes Least

We haven't found anything that we do not like about FMX. The corrective and preventive maintenance, inventory control and scheduling of facilities were seamless in our transition and they even imported all of our information from the other vendor and kept the nomenclature the same so the transition went flawlessly.

Recommendations

Please do yourself a favor by looking at FMX. Their attention to detail is outstanding and the customer support is some of the best I have encountered. I have been in the maintenance business for 40+ years and I rate this coming among the best that I have worked with.

 
 

Brady from Zwanger-Pesiri Radiology
Specialty: Healthcare & Hospitals

June 2016

June 2016

Great Software for Medical Equipment and Building Maintenance Tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

FMX has a great user interface. Easy to use, and has most of the tools we were looking for in a system.

Likes Least

There are a few features that are not contained within the system that we would like to report on, but can't.

Recommendations

The software is a little more work on the back-end, but our users love the ease and simplicity of the user interface. Fewer errors for the users when inputting requests, compared to other software systems we've tried.

 
 

Anthony from Cherokee Nation Early Childhood Unit
Specialty: Education

June 2016

June 2016

Simplified productivity

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is incredibly easy to use, and the customization is virtually limitless. Our program simply provided FMX an approximation of what we wanted to do, how we wanted to use the software, they plugged all the information in and we were up and running in no time. Before FMX, we averaged about 45-50 work orders and requests per month, with approximately 7-10 of those being unnecessarily submitted. After FMX, we average 75-80 work orders per month, with each being fundamental to the success of our program, and each being completed in a timely fashion. FMX has organized, simplified, and amplified our facilities productivity.

Likes Least

I guess I will say, the aspect of this product I like least is there is no way to have a running total of expenditures for each physical location that work has been performed on. To specify, although each request does allow the end user to add a total cost per work order, as an administrator, I cannot simply open a specific location and visually see a total amount spent for any given timeframe, e.g., $X/year, or $X/month, etc. Now that I have said this, I must admit, our program has only been using FMX full time for approximately 3 months, and it is very possible that my issue is in fact a non-issue. I simply haven't asked if it can be customized as such. Take this negative comment with a grain of salt.

Recommendations

I would strongly advise anyone looking at using FMX, or any other like pruduct, to 1) have a clear understanding of what you hope the software will achieve in relation to your needs. 2) Have a concise structure of your frontline staff, and Adminstrative privileges. Know beforehand exactly who can and cannot access the software. 3) Have a well-defined outline of how the software is to be used. As I mentioned before, the customization is virtually limitless, therefore, it is easy for the end user to make it confusing. 4) Be patient, and utilize the FMX support staff. Do not think because something isn't working as you had hoped that it isn't working at all. If you go into it with the first 3 suggestions, chances are that the fix of a simple glitch is just an email or phone call to FMX away.

 
 
 
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