Facilities Management eXpress Software


 

Facilities Management eXpress (FMX) is a comprehensive, web-based Facilities Management solution that brings together all key operational activities into a single location, fully accessible from any web-enabled device.

FMX is extremely collaborative, with an intuitive calendar-based interface that encourages facilities managers and their staff more efficiently manage resources and exchange critical information. With FMX, you can obtain lower operating costs, reduce energy expenditure, and improve occupant satisfaction. 

In many cases, organizations have trouble effectively coordinating all of their resources; the struggle lies with managing all planned maintenance, as well as request for maintenance, equipment, rooms, and their other resources. 

FMX centralizes all of this into a single system that is stored in the cloud, so managers and work requesters alike can access it from anywhere with an Internet connection. This includes smartphones, so maintenance can be requested or marked as completed directly from the site. From scheduling resources, reserving rooms, emergency and planned maintenance requests, each task has a unique code for better tracking, and reporting comes standard in the software. 

The software has low monthly pricing based on the number of buildings you support, with unlimited user access. We recommend it to organizations in a variety of verticals: government, healthcare, hospitality, banking, and more.

For companies seeking a user-friendly, affordable Facilities Management solution to help streamline and optimize their operatons, Facilities Management eXpress (FMX) should be on the list to review. 

 

Facilities Management eXpress - Use FMX on your smartphone or tablet
 
  • Facilities Management eXpress - Use FMX on your smartphone or tablet
    Use FMX on your smartphone or tablet
  • Facilities Management eXpress - Reports yield data-driven decisions
    Reports yield data-driven decisions
  • Facilities Management eXpress - Intuitive calendar-based interface
    Intuitive calendar-based interface
  • Facilities Management eXpress - Automatic generation of equipment QR codes
    Automatic generation of equipment QR codes
  • Facilities Management eXpress - Planned maintenance task execution
    Planned maintenance task execution
  • Facilities Management eXpress - Simple & interactive maintenance requests
    Simple & interactive maintenance requests
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

30 Reviews of Facilities Management eXpress

Showing 1-20 of 30

 

from Northstar Bank Colorado
Specialty: Banks
Size of portfolio: 21 to 50 Users Portfolio size: 21 to 50 Users

Northstar Bank Colorado

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Likes Best

The employees are extremely supportive and prompt. They know their product extremely well and always give responses in a quick manner. The system is extremely easy to navigate and there have been no issues with functionality.

Likes Least

There are a ton of emails once you get up and running. Luckily, it is easy to remove notification alerts if so desired.

Recommendations

Choose FMX, they are friendly and the software is easy to use. It very much improved our facilities maintenance process!

 

from Lakeside Educational Network
Specialty: Education
Size of portfolio: 2 to 5 Users Portfolio size: 2 to 5 Users

An Educational Network Facilities Management Perspective on FMX

Ease-of-use

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Likes Best

I have interviewed over 25 different CMMS companies before settling down with FMX. FMX is super easy to use and very user friendly. My maintenance tech's can look at the simple calendar interface and see exactly what they need to do for the day (or week, or month!). Everything is color-coded and very simple to use, which was a MUST of our staff.

Likes Least

It is very hard to find anything to be disappointed with in FMX. The support team is amazing and has helped me with any questions I have have very quickly. There are a few features that are currently not offered, such as turning off a PM on holidays, or adding billable hours per technician hourly rates, that I would love to see added to the system. I have been told that these features are coming down the pike, and I am gratefully awaiting their release!

Recommendations

I absolutely recommend taking advantage of the free 2 week trial and FMX personal support. How will you know if this software will best suit your company if you don't enter a few work orders and maintenance requests for yourself? It was extremely helpful.

 

from Market Ready
Specialty: Real Estate
Size of portfolio: 51 to 100 Users Portfolio size: 51 to 100 Users

FMX - A true partner to business

Ease-of-use

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Likes Best

FMX has worked hard to adapt its system to fit our industry needs. They prompt responses to inquiries and willingness to work with us has made this a great relationship.

Likes Least

We are quite pleased with the system and have nothing unflattering to say regarding FMX.

Recommendations

Don't think this software will not fit your needs. Allow FMX to understand your operations and desired results and let them show you how they can make their system work for you.

 

from Meigs Local School District
Specialty: Education
Size of portfolio: 100+ Users Portfolio size: 100+ Users

FMX review by Paul at Meigs Local School District

Ease-of-use

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Likes Best

We are working with the vendor in getting the program up. We started using it just a few days after purchase. They have been very helpful and very quick when we have had a question.

Likes Least

I do not have any problems with FMX. It is different from the previous program that we were using so some of our maintenance people took some time to get started.

Recommendations

When you compare programs make sure that the other programs are capable of doing what FMX can do. From what I found, the other programs charge a lot more for the additional modules.

 

from Wildwood Calvary Chapel
Specialty: Churches
Size of portfolio: 21 to 50 Users Portfolio size: 21 to 50 Users

Exceptional product

Ease-of-use

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Customer Support

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Likes Best

The user-friendly navigation and customer service.

Likes Least

Not really a problem but I would like to change the word "resource" to the word "Rooms".

Recommendations

I highly recommend this as a simple way to organize your church. And the best part of its simplicity is that FMX makes it easy to introduce this program to staff members that would otherwise be Leary to trying something new.

 

from The Wave Aquatic and Fitness Center
Specialty: Non-profit
Size of portfolio:  Portfolio size: 

Robust features that are simple to use.

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Likes Best

The software is intuitive, making it easy to use. FMX made the purchase, training and launch just as easy. They are very responsive to our needs.

Likes Least

As with any software there are a few quirks but I have been told they are being resolved in upcoming versions. We really don't have any issues with our vendor.

Recommendations

It may seem obvious but we would recommend picking your top two choices and using them on a trial basis. After 2-3 weeks it was clear to us which software was going to serve our needs the best.

 

from Eastern Local Schools
Specialty: Education
Size of portfolio:  Portfolio size: 

Great easy to use total building solution

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Likes Best

FMX changed our entire operation. This product has allowed me as a single Technology Coordinator that is in charge of the entire district with out help to keep track and respond to things in a timely manner. It has allowed me to track progress of things I have assigned to our maint. staff and provide reports that show the school board how the time they are paying me for is being used to better the district. The support staff has also been great any questions they are there to help, to change and to guide you through the process.

Likes Least

The only small thing I don't like about the product is customer customization is kind of limited.

Recommendations

Once you decide to go with this product don't make it an option of the employees. Once this set up it was required that our staff and teachers use this for all their needs, even though most teachers do not like change and are scared of it our staff accepted it and has done great. Customization is not hard don't be afraid to play with it and try to figure out how to make changes, then if you need help call support and they will help you understand, fix whats broke or adjust what you have already done.

 

from Puyallup Foursquare Church
Specialty: Churches
Size of portfolio:  Portfolio size: 

Easy & Simplistic

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Likes Best

This vendor took away 3 softwares I used and allowed me to only use One! Its easy and simple with everything our company needs in one place. Also the price beat out all other softwares and programs I use to use.

Likes Least

I have nothing bad to say! Right now I am hoping though we can edit our forms personally and create our own tabs and drop down menus.

Recommendations

Definitely ask for help and get all the information from those who are properly trained. It helps you to learn and get the most from the program.

 

from Crosstown Real Estate
Specialty: Offices
Size of portfolio: 1 User Portfolio size: 1 User

Getting used to product, but so far so good

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Likes Best

It is extremely easy to use, and the ability to customize the product is great.

Likes Least

We are not able to easily add hours and labor rates to bill for the work completed.

Recommendations

The trial period is most important to test drive the product.

 

from Lockard Companies
Specialty: Real Estate
Size of portfolio: 1 User Portfolio size: 1 User

FMX multiple us - healthcare to retail and everything in between.

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Likes Best

I like the ease of use and great ability to track projects. FMX is as easy to use as my Outlook calendar, and I am able to load both calendars side-by-side and view my months schedule and maintenance requests. The Staff at FMX was easy to work with and helped tailor the program to fit our needs of multiple properties with multiple tenants.

Likes Least

I would like to be able to customize some of the links. But this is minor as we are able to make the program work for our needs. It would be nice to have some of the link tab headers in our terminology.

Recommendations

Make sure to get buy-in from the outside vendors you use, along with your staff. This is a great tool for tracking communication and managing your capital inventory.

 

from Chillicothe City School District
Specialty: Education
Size of portfolio:  Portfolio size: 

Easy to Use

Ease-of-use

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Likes Best

The ease of use is probably what I like best. No matter what level user, FMX is easy to view and enter events that help us to operate our facilities effectively.

Likes Least

There are some limitations on how events "show up" on the calendar that are a little difficult to see, but it certainly isn't a game-breaker for us.

Recommendations

The price, customer support, and adaptability to our local needs has made FMX a great investment for our district. I would recommend to anyone looking for an affordable and easy solution for coordinating facilities, maintenance, food service, and transportation operations.

 

from Faith Baptist Church Youngsville, NC
Specialty: Churches
Size of portfolio: 1 User Portfolio size: 1 User

Perfect Fit for our Organization

Ease-of-use

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Likes Best

The software is a great balance between the very complex and way too simple or poorly designed cheaper work around. Examples of this include the intense asset management some CMMS products provide that our smaller church campus does not use or may include in our financial software. The price point is not driven by number of user as our previous product was. I like the ability for each user to gain access to the calendar from Outlook, Google, iCal, Webpage, phone, computer, iPod, etc.

Likes Least

Some of the terminology is different that what we have become comfortable with and requires our users to think differently when submitting a request, such as "Transportation Request" instead of our past "Vehicle Reservation Request" for instance.

Recommendations

Understanding the depth of options related to User Permissions, User Notifications, ability to add custom fields and even filter and or sort by those fields allows us to manipulate use of the software in ways that best match our past work flow. Fully understanding that a filter in calendar view affects the export feature also allowed us to send only certain events to our public calendar.

 

from New Albany Plain Local Schools
Specialty: Education
Size of portfolio:  Portfolio size: 

FMX is very user friendly, easy to facilitate, and a great value!

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Likes Best

FMX is very user-friendly! The ease and functionality of the software dramatically streamlined archaic paper processes and human resource time for our school district. The customer service, attention to detail, and willingness to problem-solve solutions is first-class. Our rep has been a pleasure to work with. I would recommend this product to others without hesitation.

Likes Least

There isn't anything that I like least about FMX yet!

Recommendations

I would like to have mobile application access with the ability to select multiple resources for a specific date that is inclusive of an "all" feature.

 

from Rocketship Education
Specialty: Education
Size of portfolio:  Portfolio size: 

Easy System Implementation!

Ease-of-use

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Likes Best

The work order system is relatively simple to use, both for vendors and school staff.

Likes Least

The reporting function and the need to send an Excel spreadsheet to a customer representative for a bulk upload of information.

Recommendations

The system is great for companies and organizations without large facilities maintenance departments who need to connect with vendors fast.

 

from WHMSC
Specialty: Other
Size of portfolio:  Portfolio size: 

Great software for simple facility management.

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Likes Best

It has a nice and attractive user interface. It does what is supposed to do! They have great service, and their team is open.

Likes Least

It could have a help page to help new users and also a "hovering balloon tips" option.

Recommendations

I chose this software because of the ease of use and the basic task of maintenance, quick work order generation capabilities by anybody, and the non-intimidating interface. It's not the most complete software, but it certainly does the job for a facility that had nothing before.

 

from Gronen Properties
Specialty: Apartments / Multi-family
Size of portfolio:  Portfolio size: 

FMX is a Great Program!!!

Ease-of-use

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Likes Best

I like how little effort it takes to enter work orders and get it to the right people. It's great that it tracks responses and keeps tenants up-to-date on work order progress. It has significantly improved our response times and eliminated a lot of calls from tenants. Less items fall through the cracks.

Likes Least

I wish it had the inventory and pricing module so invoices could be generated with little effort. I have been told this is coming, so that would be great!

Recommendations

If you want a simple software to set up, simple for your tenants to use, and the ability to track trends, this software is for you. I looked at several different types of software and they all did really great things, but were very difficult to use. When dealing with tenants, we need to keep things simple.

 

from ElderSpan
Specialty: Retirement & Community Homes
Size of portfolio:  Portfolio size: 

FMX is a great Facilities Management software tool!

Ease-of-use

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Likes Best

The software is an easy-to-use system for running our CBRF facilities. It has helped us coordinate and manage our planned maintenance requests with ease. The support staff at FMX has been a huge help with getting us set up and answering questions whenever they come up. We are in the early stages of using this software and have been very impressed with the support from FMX that we've received. They have offered us training sessions as needed.

Likes Least

We have had no issues to speak of up to this point. Again, if there's something that we don't understand how to use (e.g., how to run certain reports), FMX has always been there to figure out a solution.

Recommendations

I believe other companies will find that this is easy-to-use software. It's very straightforward and a wonderful value for the service you receive. I would recommend evaluating several demos from other companies. You will most likely find that FMX will meet your needs as compared to other software packages.

 

from Fairfield County, Facilities Operations Department
Specialty: Government
Size of portfolio:  Portfolio size: 

FMX is a Great Management Tool for Fairfield County

Ease-of-use

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Likes Best

FMX is web-based, easy to understand, and easy to use. This means that our county employees can access it from anywhere and maintain constant communication about facilities maintenance and scheduling.

Likes Least

We have just been using FMX for a few months and have yet to find any problems with its functionality.

Recommendations

Flexibility is key! Every organization operates their facilities slightly differently, and FMX has been able to tailor the software to meet our specific needs.

 

from HealthMed Realty Partners
Specialty: Other
Size of portfolio:  Portfolio size: 

Happy Customer!

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Likes Best

This product is so easy of use! Our rep has been wonderful. I have asked a million questions, some of them twice, and she is always so helpful and friendly. Suggestions that I have had to improve the product have been implemented. There are so few companies that listen to their customers!

Likes Least

It doesn't quite have all the capabilities I would like. I would really like to be able to print my monthly preventative maintenance report for whichever month I want in the future. Right now I can only choose last month or this month.

Recommendations

This system is so easy to use. It has the ability to take care of your work orders and maintenance requests with ease. Training is quick. They can import a lot of your data for you!

 

from TMI Energy Solutions
Specialty: Education
Size of portfolio:  Portfolio size: 

FMX as a tool for Public Schools

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Likes Best

TMI Energy Solutions provides Facility/Energy management services to Ohio Public School Districts. After discovering the FMX software, we are implementing this product as a tool for each of our clients. FMX's cloud-based format allows TMI to effectively communicate with staff members in real-time as well as provide an accountable process for all who are responsible for getting the job done. The program is extremely easy to use, and training requirements are minimal.

Likes Least

Just in the 6 months we have been affiliated with the product, we have seen improvements being made to the system. These improvements continue to expand the systematic way the end user can store and access information. Service history on a capital asset and "go to" information available to the person responsible for maintenance, repair, or taking necessary action is key to making and executing a good plan. FMX staff listens to the end users' goals and will customize the software to meet our particular needs.

Recommendations

You will get out of the system what you put in. Taking the time to assess your facility assets, understanding what it is you want out of the system, and having the discipline to require your staff to actually use the system will be the key to meeting and exceeding your expectations.

 
 
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