FMX Software


 

Facilities Management eXpress (FMX) is a comprehensive, web-based Facilities Management solution that brings together all key operational activities into a single location, fully accessible from any web-enabled device.

FMX is extremely collaborative, with an intuitive calendar-based interface that encourages facilities managers and their staff more efficiently manage resources and exchange critical information. With FMX, you can obtain lower operating costs, reduce energy expenditure, and improve occupant satisfaction. 

In many cases, organizations have trouble effectively coordinating all of their resources; the struggle lies with managing all planned maintenance, as well as request for maintenance, equipment, rooms, and their other resources. 

FMX centralizes all of this into a single system that is stored in the cloud, so managers and work requesters alike can access it from anywhere with an Internet connection. This includes smartphones, so maintenance can be requested or marked as completed directly from the site. From scheduling resources, reserving rooms, emergency and planned maintenance requests, each task has a unique code for better tracking, and reporting comes standard in the software. 

The software has low monthly pricing based on the number of buildings you support, with unlimited user access. We recommend it to organizations in a variety of verticals: government, healthcare, hospitality, banking, and more.

For companies seeking a user-friendly, affordable Facilities Management solution to help streamline and optimize their operatons, Facilities Management eXpress (FMX) should be on the list to review. 

 

FMX - Use FMX on your smartphone or tablet
 
  • FMX - Use FMX on your smartphone or tablet
    Use FMX on your smartphone or tablet
  • FMX - Reports yield data-driven decisions
    Reports yield data-driven decisions
  • FMX - Intuitive calendar-based interface
    Intuitive calendar-based interface
  • FMX - Automatic generation of equipment QR codes
    Automatic generation of equipment QR codes
  • FMX - Planned maintenance task execution
    Planned maintenance task execution
  • FMX - Simple & interactive maintenance requests
    Simple & interactive maintenance requests
Supported Operating System(s):
Web browser (OS agnostic), Mac OS

24 Reviews of FMX

Showing 1-20 of 24

 

from Eastern Local Schools
Specialty: Education
Size of portfolio: 51 to 100 Users Portfolio size: 51 to 100 Users

Great easy to use total building solution

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Likes Best

FMX changed our entire operation. This product has allowed me as a single Technology Coordinator that is in charge of the entire district with out help to keep track and respond to things in a timely manner. It has allowed me to track progress of things I have assigned to our maint. staff and provide reports that show the school board how the time they are paying me for is being used to better the district. The support staff has also been great any questions they are there to help, to change and to guide you through the process.

Likes Least

The only small thing I don't like about the product is customer customization is kind of limited.

Recommendations

Once you decide to go with this product don't make it an option of the employees. Once this set up it was required that our staff and teachers use this for all their needs, even though most teachers do not like change and are scared of it our staff accepted it and has done great. Customization is not hard don't be afraid to play with it and try to figure out how to make changes, then if you need help call support and they will help you understand, fix whats broke or adjust what you have already done.

 

from Puyallup Foursquare Church
Specialty: Churches
Size of portfolio: 21 to 50 Users Portfolio size: 21 to 50 Users

Easy & Simplistic

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Likes Best

This vendor took away 3 softwares I used and allowed me to only use One! Its easy and simple with everything our company needs in one place. Also the price beat out all other softwares and programs I use to use.

Likes Least

I have nothing bad to say! Right now I am hoping though we can edit our forms personally and create our own tabs and drop down menus.

Recommendations

Definitely ask for help and get all the information from those who are properly trained. It helps you to learn and get the most from the program.

 

from Crosstown Real Estate
Specialty: Offices
Size of portfolio: 1 User Portfolio size: 1 User

Getting used to product, but so far so good

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Likes Best

It is extremely easy to use, and the ability to customize the product is great.

Likes Least

We are not able to easily add hours and labor rates to bill for the work completed.

Recommendations

The trial period is most important to test drive the product.

 

from Lockard Companies
Specialty: Real Estate
Size of portfolio: 1 User Portfolio size: 1 User

FMX multiple us - healthcare to retail and everything in between.

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Likes Best

I like the ease of use and great ability to track projects. FMX is as easy to use as my Outlook calendar, and I am able to load both calendars side-by-side and view my months schedule and maintenance requests. The Staff at FMX was easy to work with and helped tailor the program to fit our needs of multiple properties with multiple tenants.

Likes Least

I would like to be able to customize some of the links. But this is minor as we are able to make the program work for our needs. It would be nice to have some of the link tab headers in our terminology.

Recommendations

Make sure to get buy-in from the outside vendors you use, along with your staff. This is a great tool for tracking communication and managing your capital inventory.

 

from Chillicothe City School District
Specialty: Education
Size of portfolio:  Portfolio size: 

Easy to Use

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Likes Best

The ease of use is probably what I like best. No matter what level user, FMX is easy to view and enter events that help us to operate our facilities effectively.

Likes Least

There are some limitations on how events "show up" on the calendar that are a little difficult to see, but it certainly isn't a game-breaker for us.

Recommendations

The price, customer support, and adaptability to our local needs has made FMX a great investment for our district. I would recommend to anyone looking for an affordable and easy solution for coordinating facilities, maintenance, food service, and transportation operations.

 

from Faith Baptist Church Youngsville, NC
Specialty: Churches
Size of portfolio: 1 User Portfolio size: 1 User

Perfect Fit for our Organization

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Likes Best

The software is a great balance between the very complex and way too simple or poorly designed cheaper work around. Examples of this include the intense asset management some CMMS products provide that our smaller church campus does not use or may include in our financial software. The price point is not driven by number of user as our previous product was. I like the ability for each user to gain access to the calendar from Outlook, Google, iCal, Webpage, phone, computer, iPod, etc.

Likes Least

Some of the terminology is different that what we have become comfortable with and requires our users to think differently when submitting a request, such as "Transportation Request" instead of our past "Vehicle Reservation Request" for instance.

Recommendations

Understanding the depth of options related to User Permissions, User Notifications, ability to add custom fields and even filter and or sort by those fields allows us to manipulate use of the software in ways that best match our past work flow. Fully understanding that a filter in calendar view affects the export feature also allowed us to send only certain events to our public calendar.

 

from New Albany Plain Local Schools
Specialty: Education
Size of portfolio: 100+ Users Portfolio size: 100+ Users

FMX is very user friendly, easy to facilitate, and a great value!

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Likes Best

FMX is very user-friendly! The ease and functionality of the software dramatically streamlined archaic paper processes and human resource time for our school district. The customer service, attention to detail, and willingness to problem-solve solutions is first-class. Our rep has been a pleasure to work with. I would recommend this product to others without hesitation.

Likes Least

There isn't anything that I like least about FMX yet!

Recommendations

I would like to have mobile application access with the ability to select multiple resources for a specific date that is inclusive of an "all" feature.

 

from Rocketship Education
Specialty: Education
Size of portfolio: 16 to 20 Users Portfolio size: 16 to 20 Users

Easy System Implementation!

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Likes Best

The work order system is relatively simple to use, both for vendors and school staff.

Likes Least

The reporting function and the need to send an Excel spreadsheet to a customer representative for a bulk upload of information.

Recommendations

The system is great for companies and organizations without large facilities maintenance departments who need to connect with vendors fast.

 

from WHMSC
Specialty: Other
Size of portfolio: 2 to 5 Users Portfolio size: 2 to 5 Users

Great software for simple facility management.

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Likes Best

It has a nice and attractive user interface. It does what is supposed to do! They have great service, and their team is open.

Likes Least

It could have a help page to help new users and also a "hovering balloon tips" option.

Recommendations

I chose this software because of the ease of use and the basic task of maintenance, quick work order generation capabilities by anybody, and the non-intimidating interface. It's not the most complete software, but it certainly does the job for a facility that had nothing before.

 

from Gronen Properties
Specialty: Apartments / Multi-family
Size of portfolio: 51 to 100 Users Portfolio size: 51 to 100 Users

FMX is a Great Program!!!

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Likes Best

I like how little effort it takes to enter work orders and get it to the right people. It's great that it tracks responses and keeps tenants up-to-date on work order progress. It has significantly improved our response times and eliminated a lot of calls from tenants. Less items fall through the cracks.

Likes Least

I wish it had the inventory and pricing module so invoices could be generated with little effort. I have been told this is coming, so that would be great!

Recommendations

If you want a simple software to set up, simple for your tenants to use, and the ability to track trends, this software is for you. I looked at several different types of software and they all did really great things, but were very difficult to use. When dealing with tenants, we need to keep things simple.

 

from ElderSpan
Specialty: Retirement & Community Homes
Size of portfolio: 6 to 10 Users Portfolio size: 6 to 10 Users

FMX is a great Facilities Management software tool!

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Likes Best

The software is an easy-to-use system for running our CBRF facilities. It has helped us coordinate and manage our planned maintenance requests with ease. The support staff at FMX has been a huge help with getting us set up and answering questions whenever they come up. We are in the early stages of using this software and have been very impressed with the support from FMX that we've received. They have offered us training sessions as needed.

Likes Least

We have had no issues to speak of up to this point. Again, if there's something that we don't understand how to use (e.g., how to run certain reports), FMX has always been there to figure out a solution.

Recommendations

I believe other companies will find that this is easy-to-use software. It's very straightforward and a wonderful value for the service you receive. I would recommend evaluating several demos from other companies. You will most likely find that FMX will meet your needs as compared to other software packages.

 

from Fairfield County, Facilities Operations Department
Specialty: Government
Size of portfolio: 100+ Users Portfolio size: 100+ Users

FMX is a Great Management Tool for Fairfield County

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Likes Best

FMX is web-based, easy to understand, and easy to use. This means that our county employees can access it from anywhere and maintain constant communication about facilities maintenance and scheduling.

Likes Least

We have just been using FMX for a few months and have yet to find any problems with its functionality.

Recommendations

Flexibility is key! Every organization operates their facilities slightly differently, and FMX has been able to tailor the software to meet our specific needs.

 

from HealthMed Realty Partners
Specialty: Other
Size of portfolio: 51 to 100 Users Portfolio size: 51 to 100 Users

Happy Customer!

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Likes Best

This product is so easy of use! Our rep has been wonderful. I have asked a million questions, some of them twice, and she is always so helpful and friendly. Suggestions that I have had to improve the product have been implemented. There are so few companies that listen to their customers!

Likes Least

It doesn't quite have all the capabilities I would like. I would really like to be able to print my monthly preventative maintenance report for whichever month I want in the future. Right now I can only choose last month or this month.

Recommendations

This system is so easy to use. It has the ability to take care of your work orders and maintenance requests with ease. Training is quick. They can import a lot of your data for you!

 

from TMI Energy Solutions
Specialty: Education
Size of portfolio: 2 to 5 Users Portfolio size: 2 to 5 Users

FMX as a tool for Public Schools

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Likes Best

TMI Energy Solutions provides Facility/Energy management services to Ohio Public School Districts. After discovering the FMX software, we are implementing this product as a tool for each of our clients. FMX's cloud-based format allows TMI to effectively communicate with staff members in real-time as well as provide an accountable process for all who are responsible for getting the job done. The program is extremely easy to use, and training requirements are minimal.

Likes Least

Just in the 6 months we have been affiliated with the product, we have seen improvements being made to the system. These improvements continue to expand the systematic way the end user can store and access information. Service history on a capital asset and "go to" information available to the person responsible for maintenance, repair, or taking necessary action is key to making and executing a good plan. FMX staff listens to the end users' goals and will customize the software to meet our particular needs.

Recommendations

You will get out of the system what you put in. Taking the time to assess your facility assets, understanding what it is you want out of the system, and having the discipline to require your staff to actually use the system will be the key to meeting and exceeding your expectations.

 

review detail from Englewood Construction, Inc.
Specialty: Retail
Size of portfolio: 51 to 100 Users Portfolio size: 51 to 100 Users

Great System for Organized Facilities Management

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Likes Best

The support is fantastic. FMX immediately made and request or change that we asked for to cater the system to our direct needs.

It is a great system and very functional for facilities management. All of our information for 25 locations is at the click of a button, from cost reporting to work history to blueprints for each store. We can access this information anywhere in the world, which is a huge help for us given the nature of our business and the amount of time on the road.

Likes Least

We have yet to come across anything. They have been very helpful in correcting any issues we have had.

Recommendations

Do your due dilligence, as many of these software companies will charge extra for customization and support. FMX has a great price point and great serivce to back it up.

 

from Fairland Local School District
Specialty: Education
Size of portfolio: 21 to 50 Users Portfolio size: 21 to 50 Users

Organized system for communication between all faculty.

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Likes Best

The vendor offers outstanding service with extremely fast response times on any issues or questions we may have. The FMX program has certainly helped organize the entire process of our maintenance department. Automatic communication with faculty along with equipment information storage are what I like best about FMX.

Likes Least

There is nothing that I dislike about this product. It has helped us greatly. Also, from day one, the vendor has been very professional, very fast to respond, and more than happy to help with any issues or questions that we may have. I have nothing at all to dislike.

Recommendations

My recommendation would be to try this product out, even if you feel the process you are using now is sufficient, and to use all aspects, such as request for maintenance repair, scheduling, planned maintenance, or equipment storage information.

 

from Ross County Ohio Board of Commissioners
Specialty: Government
Size of portfolio: 100+ Users Portfolio size: 100+ Users

Best Maintenance Managing Software Ever

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Likes Best

This product allows total buy in from our customers throughout the many buildings we manage down to the newest maintenance employee on the staff. It allows the middle managers to excel by giving them the tools to provide timely and accurate work assignments, and it allows them and the customers to track the progress of that work from beginning to completion. The FMX staff is second to none! They are a very skilled, intelligent, insightful, and incredibly interested partner who gives it their all to make sure the customer succeeds.

Likes Least

Honestly, we have not found an issue to speak of with either the product or the vendor!

Recommendations

If you do not give these folks the opportunity to demonstrate this product at your operation, you have truly missed the best product on the market.

 

from Highridge Church

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After scouring the Internet, dozens of phone calls, dozens of “free trials”, and countless hours of evaluation, we chose FMX to be our facilities management system. We chose FMX because it is absolutely the best balance between feature set and ease of use. The user interface was so easy, I trained our entire staff in one 20 minute meeting. We were able to integrate the system almost immediately. On top of that, the support has been top notch. Every question is answered with a near immediate response and is always helpful. I highly recommend FMX for anyone needing help managing a facility.

 

from Eclipse Real Estate

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I am writing to provide my recommendation for Facilities Management Express (FMX). With over 23 years experience in commercial real estate, I’ve had the pleasure of getting to know the FMX team over the last four years. I currently oversee a portfolio of twelve properties in the Columbus market.

We implemented the FMX system six months ago and I’m pleased to report the system is working incredibly well for our portfolio.

The key elements that make this system great for us is the affordability of the program, the excellent customer support from the FMX team, how uncomplicated it was for us to set up the system, the ease by which tenants can set up their account and enter work orders, and the ability to receive/respond to/resolve work orders from the field. Not to mention the ability, as manager, to monitor the program remotely, and accountability the systems has brought to the department; which has increased efficiency and tenant satisfaction.

I just returned from vacation and did so with ease, as I was able to monitor my department via FMX on my iPhone. As a Senior Property Manager, I like to be constantly aware of issues at the properties and the program supported this flawlessly.

 

from St. Stephen's Community House

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As Vice President of Operations for a Central Ohio non-profit organization, I am always looking for ways to become more efficient and reduce expenses. I would have never guessed adopting a new work order system would have helped me accomplish both those goals so easily.

Before implementing FMX, most maintenance issues were communicated verbally or through paper form. My staff does a great job of responding quickly, but sometimes paper communication just takes a while, and verbal communication is hard to track with the "who said what and when". After seeing a FMX demo, I knew it was the perfect communication and tracking tool.

I will admit, being of older age, I was a little hesitant to having everything electronic. I didn’t know if I could learn how to use it. Surprisingly, I picked it up in no time. In fact, in just two weeks, our entire organization was using it for everything. We use it for maintenance repairs, scheduling community and conference rooms, scheduling out vehicles and all preventative maintenance on our buildings.

After using FMX for just a short period of time, it has made my job easier. More importantly, we are conserving time and money, which helps us provide more resources to the communities we serve.

 
 
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