Hippo CMMS Facility Management Software


 

Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education.

Hippo CMMS offers a graphical view of maintenance operations via Hippo Advanced Dash. Organizations can customize their account, import floor plans and drawings, and visually manage their assets and equipment.

Hippo Standard Dash offers clients a data-driven list to view maintenance information while the Hippo Calendar Dash allows for optimized workflow and resource planning.

Hippo offers work order management and preventive maintenance tools for effective work order tracking and submitting. The asset and equipment management tool houses all corresponding information, including ID tags and documents, in one centralized system.

The Hippo mobile app allows technicians to update and close out work orders on the go while Hippo Reports uses custom filters to generate relevant data.

 

Hippo CMMS - Standard dashboard
 
  • Hippo CMMS - Standard dashboard
    Standard dashboard
  • Hippo CMMS - Custom dashboard
    Custom dashboard
  • Hippo CMMS - Calendar
    Calendar
  • Hippo CMMS - Floor plan
    Floor plan
  • Hippo CMMS - Facility screen
    Facility screen
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

107 Reviews of Hippo CMMS

 

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Software Advice Reviews (57)
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Showing 1-20 of 57

Jeff from Concord Community Schools
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

March 2017

March 2017

Assistant Director of Facilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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I really like the work order system. It is an excellent system for tracking and running reports. We are still in the infancy stage, so we still have a lot of information to implement. I can not say enough good things about tech support. They are extremely knowledgable and very quick to respond. They are very patient when training and really want to see us succeed. I could not be happier about the support they have provided.

Pros

Work order tracking. Tech support.

Cons

I wish it supported Google Chrome. I wish I could modify some of the templates.

 
 

Branden from Mill Steel
Specialty: Mining and Metals
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

My Experience with Hippo has been generally positive

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Pros

I like that I am able to schedule all of my PM;s ahead of time with a variety of different options, and I am able to have all my demand work orders organized.

Cons

I don't like that Work Category is used throughout each facility. We have 5 facilities and if you click on work category for a demand work order its a giant mess since the categories go across all plants even though some categories are not needed at a specific plant. I also don't like how you can't type in a part number or breakdown the search for a part on work order is just work category. I would wish they at least added more categories like part type or location drop boxes to find parts if we won't be able to type in the part number or name at all to find it on the work order screen.

 
 

Anthony from Kettering University
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2017

January 2017

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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Support

We have been using this product for 3 years. It has provided a way for our maintenance staff a way to manage our preventative maintenance tasks in a more efficient way.

Pros

Visual interface
customer support
cost

Cons

Data input is somewhat intensive and the name sounds juvenile

Advice to Others

This is a very useful and versatile product. I recommend it despite its strange name. The interface and adaptability are useful for PM's and work orders and the visual interface is helpful for new personnel whenever they start working.

 
 

Josh from Oakland Hills Country Club
Specialty: Hospitality and Gaming
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Hippo CMMS is an absolute must for any business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support

After much research, I stumbled onto Hippo CMMS and decided it had all the features we needed at our organization at the right cost to meet our budget. Moving forward a year later, this software is now a crucial key to our success. The database is well organized and easy to configure to your establishment's needs and Hippo has a friendly customer support team that is extremely helpful when you run into any questions or concerns with a rapid response time. They are also releasing updates frequently increasing the functionality of software with each release. Our facility maintenance team have increased their efficiency and management staff are pleased that their requests no longer feel forgotten about or unimportant. I am looking forward to this next year and future years with Hippo and highly recommend this product to any business that is seeking a way to become more organized, efficient, and insightful.

Pros

-Well designed database structure
-Ability to add pictures and spec sheets to equipment
-Ability to add floor maps and plot locations which contain work orders in progress and a searchable history
-Cost effective
-Easy to use work order submission for employees
-Excellent customer support

Cons

-Main client only usable with browsers that support flash

 
 

Norm from Crystal, Inc. - PMC-Group
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Cloud based maintenance software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We are just getting started with HIPPO CMMS. We are in the process of going live. So far, we are pleased with the system. We are a small manufacturing plant and are migrating from a manual, calendar based system with a limited number of users. It appears that this will fill our needs once we get up to speed on using it and fully roll it out. It provides a capability that we were sorely lacking in this area.

 
 

Eli from Hillel Hebrew Academy
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Good Software just not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ease-of-use
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It worked fine for our school but you could tell it wasn't on par with something like School Dude.

Pros

Ease of use
My Guys were able to navigate fairly easily.

Cons

Not as polished as i would like it to be.
Can not make https style changes

 
 

Ron from Ron Smith P.Eng.
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Hippo CMMS- The Best Maintenance Management Software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support

Last year we contracted with a regional educational entity to investigate CMMS products out there and then implement the software for 19 schools. We did a choice matrix based on cost, ease of use, functionality etc. and Hippo won hands down.
We were not disappointed with the product. The price was way less than competitors, it is easy to use, and we had excellent product support to get it going.

Pros

Canadian Company so we were not beat up with the exchange, price is based on number of buildings so we can have unlimited users, the product is web based so we do not have to have our own server, the company does automatic updates, data input can be from anywhere, workorders can be input and completed in the field via handheld device. Lots of actual people to help with initial input. Our suggestions for changes in the program were implemented at low cost and in good time.

Cons

At this point have no complaints.

Advice to Others

This is a great company doing business world wide but it feels like you are their only customer. Check them out!

 
 

Juan from Internap
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very simple and easy to use. I highly recommend including the on boarding for small to medium, multisite companies looking only for a CMMS application.

Pros

User friendly, easy to use, highly configurable application,
effective dashboard designed around the KISS principle

Cons

Web based does not offer Client Hosting option. No Bar code functionality
Mobility access is good, but difficult to make entries on touch screen

Advice to Others

For small to medium multi site companies who seek a simple, cost effective CMMS without taking on added expense for more expensive packages offering additional DCIM capabilities.

 
 

Dianne from Patrick Henry Family Services
Specialty: Non-profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Using HippoCMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
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Support

This maintenance software program is one of the best I have ever worked. It is user friendly and I love the reports you can produce with this program.

Pros

The staff is awesome! The program is easy to set up, easy to use, and I absolutely love the reporting.

Cons

I would like for the company to expand the vehicle capability.

Advice to Others

I think anyone who tracks their facilities would love this software program.

 
 

Klly from Venice Baking Company
Specialty: Industrial

September 2016

September 2016

easy to use and get started.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Likes Best

The support staff from Hippo is very responsive, knowledgeable, and friendly. If we had problems understanding how something worked, they were easy to get ahold of. the staff set up webinars for instruction purposes, and i was able to take over form there.
the cost to get started was very affordable in comparisson to other companies i looked at. the floor plan function is genius.

Likes Least

Currently you can not cut/ copy and paste information , everything must be hand entered into the system except for when they are setting up the account.

Recommendations

know what special functions you will need, and make sure they are available.

 
 

Stephen from Prince George Hotel
Specialty: Affordable Housing

September 2016

September 2016

Very well received

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

Easy access to support for training. Software is capable of doing anything and everything, however, if you just take the training one step at a time, it is great

Likes Least

It is a bit complicated if you only require a basic CMMS

Recommendations

Take it slow, it can be complicated. That being said, customer support is top drawer.

 
 

Melody from Brunswick Senior Resources Inc
Specialty: Senior Housing / Senior Care

September 2016

September 2016

Affordable Solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Likes Best

Hippo CMMS is an affordable solution for small business and non-profits. It offers more than adequate functionality for implementing and tracking work orders. And the Customer Service is impeccable. We are always treated warmly and the response time is excellent. Training is included and easy to follow. After researching many similar products and viewing demos, Hippo appeared to be the right fit for us. We have not been disappointed.

Likes Least

My only concern has been with the mobile app. It does not yet allow follow-up on an existing work order request once the email notification is received indicating a request. It will only allow an initial work order to be submitted from scratch.

Recommendations

This is an excellent software for organizing and tracking work orders related to buildings, equipment, fleet management and resources conducting the actual work. It is very affordable and encompasses so much in one package. Hippo offers more bang for the buck when budget is a concern. It is very user friendly and easy to access from anywhere.

 
 

Kush from ampCNG llc
Specialty: Affordable Housing

September 2016

September 2016

Great Product and Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Scalability and service provided are the two best thing for this product

Likes Least

There is hardly anything to not like about this product.

Recommendations

See what features are available and how those features maps on to the requirement at the client facility and then decide on to what is the best fit for them.

 
 

kyle from kp buildong products
Specialty: Affordable Housing

August 2016

August 2016

two weeks into a trial and Hippo has proven to be simple to initialize

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
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Support
Likes Best

Good support. Cost effective. Easy to get up and running. They have a great trial price and package for me to test and get intimate with the software.

Likes Least

Photo attachment capability from the mobile service is not available. It will be though by fall 2016. I look forward to it.

Recommendations

Hippo offers a flat rate and unlimited users. Most packages offer the same basic service and capability so that sets it ahead. I took a 1 hr net meeting and had my first pm's running the next day!

 
 

Daniel from Camelback Spring Training LLC.
Specialty: Commercial

August 2016

August 2016

Dans thoughts!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
Quality
Support
Likes Best

I have worked on several CMMS programs and found hippo to be the most user-friendly program out there.

Likes Least

If there was one thing that I could change about this product, would be the ability to make changes after the work order has been closed.

Recommendations

I'm a firm believer or KISS system. Don't try to make this program over complicated, let it run itself.

 
 

Gary from Columbus Brewing Co.
Specialty: Food and Beverage

August 2016

August 2016

Hippo is so easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
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Product Quality
Quality
Support
Likes Best

We like the equipment layout on a drawing with clickable links. We are able to get to a lot of different functions through these links. Great feature! They've been very helpful through set-up and training and always available when we've called or very quick to respond to e-mail.

Likes Least

Haven't found anything yet. We'll see what we'll see.

Recommendations

Look at the TOTAL pricing of the package and the benefits it offers. Hippo was the best value we found for an operation of our size. I'm sure some others have way more functions but does your organization need all of them? Also Hippo is very appealing visually.

 
 

Sandra from Chelsey Park Retirement Community
Specialty: Health Care

July 2016

July 2016

Very easy to use this maintenance software program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like that it is easy to use and easy to track work orders

Likes Least

Nothing - the program is very easy to use and the reports are good

Recommendations

Tracking of work orders is very easy and the reports are good

 
 

Keith from Conax Technologies
Specialty: Commercial

July 2016

July 2016

Technology upgrade to our prgram

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

It is simple to use but still a very intricate program. Allows all the functionality needed while still allowing for ease of use by the employees in our maintenance department.

Likes Least

It is not working in google chrome. I have to use internet explorer.

Recommendations

Make sure that you are not overpaying for items that you do not need and ensure that the software aligns with your companies needs.

 
 

Rynae from Castlemont Primary Academy
Specialty: Industrial

July 2016

July 2016

Life saver

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

I appreciate its user friendliness. It was slightly challenging on the onset but I have come to appreciate the product.

Likes Least

It is a little outdated -- could use a software update.

Recommendations

Be sure to read through the instruction manual prior to use.

 
 

Randy from Four Seasons Produce
Specialty: Industrial

July 2016

July 2016

Hippo CMMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Very inexpensive and easy to use. Ramp up time is minimal and Hippo has a great support team.

Likes Least

Needs some additional features that Hippo is working on in future releases.

Recommendations

Great product and great value. Hippo team is very supportive and willing to make changes as necessary

 
 
 
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