Utilized by more than 15,000 organizations to improve operating efficiency, Infor EAM solutions provide a complete enterprise asset management solution. With Infor EAM, companies in a variety of industries can keep facilities and equipment running smoothly and safely. They can rest assured that their operations are energy efficient, environmentally compliant and above all, up-and-running and profitable.
Infor EAM solutions are flexible to suit a number of industries, including manufacturing, healthcare, distribution, government entities and service organizations. Organizations can select which Infor EAM solution best suits their EAM/CMMS needs: MP2 (formerly Datastream) and Infor EAM.
Infor EAM helps companies optimize the reliability and life cycle of all assets with automatically scheduled preventative maintenance and asset assignment, placing resources where they will do the most good. It also allows users to forecast and predict, and therefore prevent, equipment problems, increasing uptime.
But Infor EAM goes beyond being a classic asset and maintenance management system; with Infor EAM, companies can monitor energy consumption at the asset level to lower operating costs - including energy spent.
By redefining enterprise asset management, Infor EAM not only helps organizations track and maintain assets, it increases reliability, compliance, profitability, efficiency and even environmental sustainability with its comprehensive, powerful solution.
Rodney from Lion Oil Company
Specialty: Oil, Gas & Mining
Employees number: 101 to 500 employees
I like the licensing better than SAP. Having unlimited User IDs is a nice advantage. EAM is user friendly and doesn't have a steep learning curve.
A lot of the issues we have with the software are due to the way it is configured, which we had no input into. Can't blame them on the software, as I have seen it do things "out of the box" that ours won't do.
I wish that it allowed the use of wild cards in searches. I would like to have a way to upload a list of objects, such as work orders or assets, from a text file. I also prefer the way SAP could be configured to route requisition approvals based on a hierarchy.
I am not a big fan of the browser. I prefer a thick client. Ours is slow and will do some crazy stuff sometimes as a result of always running in a browser.
EAM is a good software. As I mentioned, a lot of our issues stem from the implementation, which cannot be blamed on the software.
Joel from Interfor
Employees number: 1,001+ employees
Ability to filter and search data effectively. Dataspies are a major selling point. I love the global search, cataolog reference, and part merging functions. It is also highly customizable. I have had very little direct interaction with the Infor vendor, but have always had pleasant experiences with out consultant, and the infor extreme service.
There are certain modules that are so time consuming and complicated that they are not feasible to use:
Repairable spares, Blanket POs, etc.
Keep an open mind. This software has a tendancy to scare new users because it has so many functions and is highly customizable. Menues can be cleaned up and simplified to make it less intimidating. With time, you will find yourself wanting to unhide, learn, and use more and more of the options this software has to offer.
Trevor from Lion Oil
Specialty: Oil, Gas & Mining
Employees number: 101 to 500 employees
EAM is extremely user friendly. It did not take our company very long to train employees how to operate the system.
So far, I have no complaints about this product. My only issue is finding techs that are available when reports need to be setup or issues arise. As far as the product though, there are no issues that i have ran into. Just the way we are using it.
My recommendations would be to make sure to hire a consultant like Digital Thinker to come in and set the program up. They will be able to integrate EAM with the programs you are currently using.
Rockell from Glacial Lakes Energy
Employees number: 51 -100 employees
The software is very nice as far as being able to see the availability of parts that are left when doing a work order, also there are different little things that have come up that has been very nice to look at and see what is available.
If there are every any questions your help line has always been there to help when necessary.
There seems to be a lot more steps that are needed to do something such as a purchase order/ receiving in order to do a service you have to tie it to a work order which then ties it to a project if applicable.
It would be nice to be able to just create a purchase order and be done with it.
Its a little harder to be able to look up history on items also.
I wish there would be more easy reports to run instead of having to interface everything.
Easier Reports and easier way to do purchase orders, and not so many steps in between getting the job done.
Grant from Western Lake Superior Sanitary District
Infor's EAM product is a very easy to use system. It has a stylish front end that is simple for everyone to pick up, and the support staff at EAM is very knowledgeable and able to solve problems effectively. Within the product there are many areas for customization. This is a great thing to be able to tailor parts of the system to users. The use of custom grids and inboxes really helps users focus in on what they need without getting bogged down by other issues.
As easy as it is to use, there are many aspects that are left as user customizations and require a large back end support staff to administer. The grids are a powerful tool, but also require a strong skill set to understand and master. The screens are navigable by themselves, however, trying to cross-reference things like WO information to parts becomes difficult as you then have to write down your WO, go to the WO screens and search for the information. Custom hyperlinks can be set up, however, this requires a larger back end support staff.
Determine what it is you want from the software and how much customization you feel you are going to need. Make sure that you have a technical staff large enough to handle setting up custom grids, which require database scripting knowledge. Make sure that when you begin setting up EAM you have a good handling of how you organization's asset structure will be produced and test out that structure before rolling out to users.
Scott from Teva Pharmaceuticals
Flexibility. The Infor EAM product provides the basic structure that enables our business units to execute their day-to-day responsibilities. Out of the box, you receive a system that allows you to configure the application to your needs rather than adapting your business process to the system. The flexibility we have with design and configuration is what allows us to enforce business rules and ensure the system functions as expected in our heavily regulated environment.
At this time, I have no real complaints.
Look at factors beyond cost alone. Many companies are now offering asset management solutions that are comparable in dollar value but are not as easy to implement or do not provide the base functionality of Infor EAM. Other innovations, such as energy management, alert management, and mobile, provide enhanced business solutions that improve day-to-day operations well beyond your high-level requirements checklist.
Bill from Des Moines Metropolitan Wastewater Reclamation Authority
Specialty: Amusement Parks & Zoos
Employees number: 1 employee
The product has been designed to meet your needs across multiple industrial verticals. It's user-friendly for both the end-users and IT, and it has the capabilities and functionally to be set up and configured around your specific workflow standards and best practices.
I have not been able to find anything that I do not like about Infor Global Solution to date; they are the real deal.
The program affords you the latitude of growing with you as your organization grows. Infor software products assist in creating a culture of best practices and become a driving force in the pursuit of industrial excellence.