Infor EAM Software


 

Infor EAM solutions provide an enterprise asset management solution for companies in a variety of industries including manufacturing, healthcare, distribution, government entities, energy and service organizations. The solution helps companies to manage capital assets and schedule regular maintenance of the organizations to meet compliance, reduce energy wastage and reduce risk.

Infor EAM is available in three variants - Infor EAM Enterprise, Infor EAM Energy Performance Management and Infor MP2.

Infor EAM helps companies optimize the reliability and life cycle of all assets with automatically scheduled preventative maintenance and asset assignment. The inventory management module helps to locate inventory, ensure adequate stock levels and manage equipment assignment. The strategic planning feature helps organizations to manage assets, record equipment assignment and allocate resources effectively.

Infor EAM can also be used to control energy usage, carbon emissions and other pollutant emissions to track energy performance. Companies can monitor energy consumption at the asset level to lower operating costs - including energy spent.

 

Infor EAM - Solutions that Matter – Infor EAM Dashboard
 
  • Infor EAM - Solutions that Matter – Infor EAM Dashboard
    Solutions that Matter – Infor EAM Dashboard
  • Infor EAM - Work Order Overview
    Work Order Overview
  • Infor EAM - Social Collaboration with Infor Ming.le
    Social Collaboration with Infor Ming.le
  • Infor EAM - Infor Ming.le - Task Execution
    Infor Ming.le - Task Execution
  • Infor EAM - Infor EAM for iPad
    Infor EAM for iPad
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

10 Reviews of Infor EAM

 

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Software Advice Reviews (8)
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Showing 1-8 of 8

Boris from Avon
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Good software but very new user difficult.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is good but needs some changes.

Pros

The good thing about this software is that is reliable. Easy to use once you get the idea of it how it works.

Cons

It is very hard for new users, i consider myself a person that picks up and understands most of the software that i have worked pretty easy, but this one just seemed outdated and something that needs to be changed or improved.

 
 

Josh from Manufacturing
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Not User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I have been using this software for around 1.5 years and I have found very little that I like. I honestly cannot think of one benefit that this software has over other EAM programs.

Cons

It is so difficult to use that it is hard to keep people using it properly.
Creating custom reporting is next to impossible without customer service creating it for you.
Data is little more than spreadsheet.

 
 

Craig from White Oak Frozen foods
Specialty: Food and Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

EAM CMMS for small to mis sise businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

EAM is packed full of features and is a great tool for creating work orders and PM schedules, the record retention is also very useful fro audits and is a great way to show you did what you said you did in an auditors eyes.

Pros

Tons of features and structures for Asset management and inventory control

Cons

A little on the pricey side can be a little overwhelming at first

Advice to Others

Start out with a simple hierarchy and drill down as you go

 
 

Bryan from Western Michigan University
Specialty: Construction and Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Adjusting Software struggle, overall good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Infor EAM is an efficient system that increased overall company efficiency. Somewhat difficult/confusing when adjusting the software, but customer service was readily available to help.

Pros

Organized, layout, ease of use

Cons

Adjusting system, somewhat higher priced

Advice to Others

Ask for Tee Babatunde when contacting Infor EAM

 
 

Bryan from Western Michigan University
Specialty: Industrial
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Solid System, poor communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Infor EAM was an overall solid system; however, the communication with sales reps and associates seem to be lacking.

Pros

Ease of Use, Functionality, System Performance

Cons

Communication and Pricing

Advice to Others

Check out Asset Panda

 
 

Trevor from Lion Oil
Specialty: Oil, Gas & Mining

August 2015

August 2015

EAM Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

EAM is extremely user friendly. It did not take our company very long to train employees how to operate the system.

Likes Least

So far, I have no complaints about this product. My only issue is finding techs that are available when reports need to be setup or issues arise. As far as the product though, there are no issues that i have ran into. Just the way we are using it.

Recommendations

My recommendations would be to make sure to hire a consultant like Digital Thinker to come in and set the program up. They will be able to integrate EAM with the programs you are currently using.

 
 

Grant from Western Lake Superior Sanitary District
Specialty: Government

December 2014

December 2014

An Excelent and Customizable product that is easy to use yet powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Infor's EAM product is a very easy to use system. It has a stylish front end that is simple for everyone to pick up, and the support staff at EAM is very knowledgeable and able to solve problems effectively. Within the product there are many areas for customization. This is a great thing to be able to tailor parts of the system to users. The use of custom grids and inboxes really helps users focus in on what they need without getting bogged down by other issues.

Likes Least

As easy as it is to use, there are many aspects that are left as user customizations and require a large back end support staff to administer. The grids are a powerful tool, but also require a strong skill set to understand and master. The screens are navigable by themselves, however, trying to cross-reference things like WO information to parts becomes difficult as you then have to write down your WO, go to the WO screens and search for the information. Custom hyperlinks can be set up, however, this requires a larger back end support staff.

Recommendations

Determine what it is you want from the software and how much customization you feel you are going to need. Make sure that you have a technical staff large enough to handle setting up custom grids, which require database scripting knowledge. Make sure that when you begin setting up EAM you have a good handling of how you organization's asset structure will be produced and test out that structure before rolling out to users.

 
 

Scott from Teva Pharmaceuticals
Specialty: Pharmaceuticals

November 2014

November 2014

Innovation without customization!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Flexibility. The Infor EAM product provides the basic structure that enables our business units to execute their day-to-day responsibilities. Out of the box, you receive a system that allows you to configure the application to your needs rather than adapting your business process to the system. The flexibility we have with design and configuration is what allows us to enforce business rules and ensure the system functions as expected in our heavily regulated environment.

Likes Least

At this time, I have no real complaints.

Recommendations

Look at factors beyond cost alone. Many companies are now offering asset management solutions that are comparable in dollar value but are not as easy to implement or do not provide the base functionality of Infor EAM. Other innovations, such as energy management, alert management, and mobile, provide enhanced business solutions that improve day-to-day operations well beyond your high-level requirements checklist.

 
 
 
Showing 1-2 of 2

Tony from Trinity Rail

April 2015

April 2015

Installation Training PErson

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

He was in too big of a hurry to get finished and go back home

Source: Capterra
 

Syed from TPCC

February 2015

February 2015

Infor EAM with Sapphire Systems has improved our business immensely

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Infor EAM with Sapphire Systems has improved our business immensely.
They sold and implemented the software for us manage all support and did all the training and project management. Can't recommend Sapphire Systems enough.

Source: Capterra