Software Advice helps call centers choose the right call center software so they can distribute inbound calls to agents and execute outbound campaigns. How does it work?

Call Center Software


 
Five9 Cloud Contact Center logo
 
Five9 is used by call centers around the world to manage inbound, outbound, blended or multi-channel contact centers.  It offers IVR with speech recognition, multi-channel ACD, predictive dialer and customer relationship management... Read More
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Five9 is used by call centers around the world to manage inbound, outbound, blended or multi-channel contact centers.  It offers IVR with speech recognition, multi-channel ACD, predictive dialer and customer relationship management... Read More
 
inContact Cloud Contact Center logo
 
inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests... Read More
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inContact is a SaaS-based call center software that helps businesses to maximizes the quality of leads and minimizes the cost of client interaction. The solution comprises of many features required to process inbound support requests... Read More
 
Aspect Zipwire logo
 
Aspect Zipwire delivers cloud call center services and its multi-channel inbound and outbound capabilities serve small to enterprise-level organizations. The software functionality includes tools to manage sales, marketing, and customer... Read More
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Aspect Zipwire delivers cloud call center services and its multi-channel inbound and outbound capabilities serve small to enterprise-level organizations. The software functionality includes tools to manage sales, marketing, and customer... Read More
 
PureCloud logo
 
PureCloud by Genesys is a call center solution for businesses of any size and in any industry. Among its modules are Automatic Call Distribution, Interactive Voice Response, Computer Telephony Integration, Auto Dialer, a mobile call... Read More
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PureCloud by Genesys is a call center solution for businesses of any size and in any industry. Among its modules are Automatic Call Distribution, Interactive Voice Response, Computer Telephony Integration, Auto Dialer, a mobile call... Read More
 
RingCentral Contact Center logo
 
Coud communications provider RingCentral has recently expanded into the Call Center space with their Contact Center solution. The suite is powered by inContact and offers Automatic Call Distribution, Interactive Voice Response, CTI,... Read More
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Coud communications provider RingCentral has recently expanded into the Call Center space with their Contact Center solution. The suite is powered by inContact and offers Automatic Call Distribution, Interactive Voice Response, CTI,... Read More

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ChaseData Call Center logo
 
ChaseData Call Center software offers web-based, standalone call center functionality with customer service and support built into the software. It’s designed for outbound, inbound, and blended call center teams. Dialing capabilities... Read More
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ChaseData Call Center software offers web-based, standalone call center functionality with customer service and support built into the software. It’s designed for outbound, inbound, and blended call center teams. Dialing capabilities... Read More
 
VanillaSoft Pro logo
 
VanillaSoft is a powerful sales management software designed for inside sales teams. This solution combines important features for CRM, lead management and telemarketing in an easy-to-use, simple solution that can be accessed from... Read More
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VanillaSoft is a powerful sales management software designed for inside sales teams. This solution combines important features for CRM, lead management and telemarketing in an easy-to-use, simple solution that can be accessed from... Read More
 
PIMS Dialer logo
 
The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state of the art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Read More
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The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state of the art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Read More
 
Freshdesk logo
 
Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read More
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Offering multi-channel customer support, Freshdesk brings together every customer conversation into a centralized interface, helping customer support agents address and resolve trouble tickets. Whether the interaction occurs over... Read More
 
Oracle Contact Center Anywhere logo
 
Oracle Contact Center Anywhere Software provides a call center system with a host of features that include call queuing, call routing, as well as callback requests including email, online chat and web callback. Calls can be routed... Read More
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Oracle Contact Center Anywhere Software provides a call center system with a host of features that include call queuing, call routing, as well as callback requests including email, online chat and web callback. Calls can be routed... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Convoso Cloud Contact Center logo
 
Convoso Cloud Contact Center is a robust, integrated call center solution with a predictive dialer and inbound call support.  This cloud-based solution gives small and midsize businesses a full set of tools and is priced based on... Read More
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Convoso Cloud Contact Center is a robust, integrated call center solution with a predictive dialer and inbound call support.  This cloud-based solution gives small and midsize businesses a full set of tools and is priced based on... Read More
 
Newfies-Dialer logo
 
Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location. Newfies-Dialer features live lead transfer which enables users to pull... Read More
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Newfies-Dialer is a cloud-based voice broadcasting, autodialer and phone survey solution that helps users manage concurrent calls from a centralized location. Newfies-Dialer features live lead transfer which enables users to pull... Read More
 
CrazyCall logo
 
CrazyCall is a cloud-based call center software solution. Key features include live analytics reporting, an agent panel, workforce management and a dialer that matches agents with leads. CrazyCall’s agent panel automates dialing... Read More
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CrazyCall is a cloud-based call center software solution. Key features include live analytics reporting, an agent panel, workforce management and a dialer that matches agents with leads. CrazyCall’s agent panel automates dialing... Read More
 
Nextiva VoIP logo
 
Nextiva's Business VoIP solutions offer telephony services for small businesses with functionality that eliminates the need for a traditional phone system. The packages include VoIP phone systems, scalable PBX trunks, online faxing... Read More
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Nextiva's Business VoIP solutions offer telephony services for small businesses with functionality that eliminates the need for a traditional phone system. The packages include VoIP phone systems, scalable PBX trunks, online faxing... Read More
 
Connect First Call Center logo
 
Connect First is a Web-based contact center solution designed for companies of all sizes. It delivers multi-channel contact management, automated call distribution (ACD), interactive voice response (IVR), computer telephony integration... Read More
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Connect First is a Web-based contact center solution designed for companies of all sizes. It delivers multi-channel contact management, automated call distribution (ACD), interactive voice response (IVR), computer telephony integration... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
FluentStream Call Center logo
 
FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting within a suite. The software is available both in cloud-based and on-premise deployment options. The... Read More
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FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting within a suite. The software is available both in cloud-based and on-premise deployment options. The... Read More
 
ContactWorld for Sales by NewVoiceMedia logo
 
ContactWorld for Sales is a Web-based contact center solution for organizations of all sizes and industries. The software provides integration with Salesforce, which enables agents to directly work in the Salesforce user interface.... Read More
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ContactWorld for Sales is a Web-based contact center solution for organizations of all sizes and industries. The software provides integration with Salesforce, which enables agents to directly work in the Salesforce user interface.... Read More
 
X5 Cloud Contact Center logo
 
X5 Cloud Contact Center developed by Ytel is used by various SMB call center companies and businesses with dedicated phone support teams. This solution offers an integrated call center suite with features including automated call... Read More
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X5 Cloud Contact Center developed by Ytel is used by various SMB call center companies and businesses with dedicated phone support teams. This solution offers an integrated call center suite with features including automated call... Read More
 
Streams UC logo
 
Streams UC is a cloud-based call center solution created by PanTerra. Users can manage and monitor inbound calls from any device with an internet connection, giving call center employees the ability to telecommute. Call center seats... Read More
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Streams UC is a cloud-based call center solution created by PanTerra. Users can manage and monitor inbound calls from any device with an internet connection, giving call center employees the ability to telecommute. Call center seats... Read More
 
Cloud Contact Center logo
 
Cloud Contact Center, by Telax Voice Solutions, is a call center management solution designed for SMB companies in various industries. Government agencies, retail, energy, healthcare, insurance, professional services, engineering,... Read More
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Cloud Contact Center, by Telax Voice Solutions, is a call center management solution designed for SMB companies in various industries. Government agencies, retail, energy, healthcare, insurance, professional services, engineering,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
Sharpen logo
 
Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Read More
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Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Read More
 
Aspect Via Customer Engagement Center logo
 
Aspect Via Customer Engagement Center is a web-based contact center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including self-service, omnichannel... Read More
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Aspect Via Customer Engagement Center is a web-based contact center suitable for organizations with 100 or more concurrent and named users. The system is a complete set of customer service capabilities including self-service, omnichannel... Read More
 
Salesforce.com Service Cloud logo
 
Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
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Service Cloud from SalesForce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and optimize... Read More
 
Augutech Predictive Dialer logo
 
Augutech is a cloud-based predictive dialer solution suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics. Augutech Predictive Dialer... Read More
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Augutech is a cloud-based predictive dialer solution suitable for small to midsize businesses. Key features include inbound and outbound calling, automatic dialing, call recording and performance analytics. Augutech Predictive Dialer... Read More
 
XenCALL Predictive Dialer CRM logo
 
XenCALL is a cloud-based call center solution for companies of all sizes in a variety of industries. Key features include automatic call distribution, interactive voice response, auto dialing, scheduling, performance analytics and... Read More
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XenCALL is a cloud-based call center solution for companies of all sizes in a variety of industries. Key features include automatic call distribution, interactive voice response, auto dialing, scheduling, performance analytics and... Read More

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Aspect Workforce Management logo
 
Aspect Workforce Management is an employee management solution for midsize to high volume call centers that can be deployed on-premise or hosted in the cloud.  Aspect Workforce Management enables users to forecast staffing requirements... Read More
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Aspect Workforce Management is an employee management solution for midsize to high volume call centers that can be deployed on-premise or hosted in the cloud.  Aspect Workforce Management enables users to forecast staffing requirements... Read More
 
Aspect CXP Pro logo
 
Aspect CXP Pro is a cloud-based interactive voice response (IVR) tool suitable for large businesses in industries such as banking, manufacturing, government, healthcare, retail and transportation. Aspect CXP Pro combines the applications... Read More
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Aspect CXP Pro is a cloud-based interactive voice response (IVR) tool suitable for large businesses in industries such as banking, manufacturing, government, healthcare, retail and transportation. Aspect CXP Pro combines the applications... Read More
 
Configuration Tools logo
 
Configuration Tools by OneReach is a web-based omnichannel system designed for all size companies and enterprises. The agent interface system allows users who are logged in to manage live inbound and outbound phone calls, text messages,... Read More
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Configuration Tools by OneReach is a web-based omnichannel system designed for all size companies and enterprises. The agent interface system allows users who are logged in to manage live inbound and outbound phone calls, text messages,... Read More
 
CallShaper logo
 
CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to create... Read More
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CallShaper is a cloud-based call center management solution suitable for small to midsize businesses. Key features include lead management, real-time reporting, agent monitoring and tablet support. CallShaper enables users to create... Read More
 
USAN logo
 
USAN offers a complete suite of solutions that are best suited for mid-market organizations seeking configurable contact center software. USAN will help deliver personalized customer support across multiple inbound and outbound channels... Read More
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USAN offers a complete suite of solutions that are best suited for mid-market organizations seeking configurable contact center software. USAN will help deliver personalized customer support across multiple inbound and outbound channels... Read More

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SalesExec logo
 
SalesExec is a customer relationship management (CRM) and lead management solution. SalesExec offers everything needed to capture leads, route leads and reduce the time it takes to close more deals from sales leads. SalesExec focuses... Read More
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SalesExec is a customer relationship management (CRM) and lead management solution. SalesExec offers everything needed to capture leads, route leads and reduce the time it takes to close more deals from sales leads. SalesExec focuses... Read More
 
Jive PBX logo
 
Jive Communications delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. Jive Hosted PBX which includes integrated products for business VoIP, video conferencing and contact center are... Read More
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Jive Communications delivers a cloud-based unified communication solution to organizations of all sizes across the U.S. Jive Hosted PBX which includes integrated products for business VoIP, video conferencing and contact center are... Read More
 
Desk.com logo
 
Desk.com is a customer support engine for customer service professionals in small and midsize companies. The system integrates with Salesforce and contains a variety of reporting features that can help administrators and employees... Read More
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Desk.com is a customer support engine for customer service professionals in small and midsize companies. The system integrates with Salesforce and contains a variety of reporting features that can help administrators and employees... Read More
 
ePowerCenter logo
 
ePowerCenter is a cloud-based customer relationship management (CRM) platform built for consumer engagement, giving agents everything they need to serve customers across all channels. Agents in call centers can trade call scripts... Read More
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ePowerCenter is a cloud-based customer relationship management (CRM) platform built for consumer engagement, giving agents everything they need to serve customers across all channels. Agents in call centers can trade call scripts... Read More
 
Universal Knowledge logo
 
Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modular suite of applications offered includes call center, customer... Read More
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Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modular suite of applications offered includes call center, customer... Read More

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LiveAgent logo
 
LiveAgent is an online live chat platform for e-commerce businesses at the small and midsize level. The platform offers live chat application, ticket management, online self-service portals and change and license management, all... Read More
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LiveAgent is an online live chat platform for e-commerce businesses at the small and midsize level. The platform offers live chat application, ticket management, online self-service portals and change and license management, all... Read More
 
bxp software logo
 
bxp software is a cloud-based customer management solution made up of four separate modules that can be utilized individually or combined to create a multi-functional solution. These modules include contact center management, customer... Read More
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bxp software is a cloud-based customer management solution made up of four separate modules that can be utilized individually or combined to create a multi-functional solution. These modules include contact center management, customer... Read More
 
storm CONTACT logo
 
storm CONTACT is a cloud based multi-channel CCaaS (Contact Center as a Service) solution that is suitable for businesses of all sizes. It provides outbound and inbound interactions, including iACD (Intelligent Automated Contact Distribution),... Read More
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storm CONTACT is a cloud based multi-channel CCaaS (Contact Center as a Service) solution that is suitable for businesses of all sizes. It provides outbound and inbound interactions, including iACD (Intelligent Automated Contact Distribution),... Read More
 
3CLogic Cloud Contact Center logo
 
3CLogic's Cloud Contact Center is a customizable, web-based contact center solution. The solution offers a virtual contact center, lead management and response, customer relationship management (CRM) integration, comprehensive reporting... Read More
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3CLogic's Cloud Contact Center is a customizable, web-based contact center solution. The solution offers a virtual contact center, lead management and response, customer relationship management (CRM) integration, comprehensive reporting... Read More
 
Virtual Contact Center by 8x8 logo
 
For small to midsized call centers seeking a comprehensive hosted solution, 8x8 Virtual Contact Center offers an agile contact center system. In addition to call center functionality, this solution also supports other popular interaction... Read More
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For small to midsized call centers seeking a comprehensive hosted solution, 8x8 Virtual Contact Center offers an agile contact center system. In addition to call center functionality, this solution also supports other popular interaction... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
AireContact logo
 
AireContact is a cloud-based Contact Center solution that provides call center interaction and management tools that support multiple channels of communication for all sizes of organizations in nearly any vertical. Users are able to... Read More
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AireContact is a cloud-based Contact Center solution that provides call center interaction and management tools that support multiple channels of communication for all sizes of organizations in nearly any vertical. Users are able to... Read More
 
Bright Pattern Contact Center logo
 
Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concurrent... Read More
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Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000 concurrent... Read More
 
CorvisaOne logo
 
CorvisaOne is a cloud communications suite suited for companies that need features for managing inbound or outbound call centers or every day business phone needs. CorvisaOne offers features such as ACD, queue and skills-based routing,... Read More
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CorvisaOne is a cloud communications suite suited for companies that need features for managing inbound or outbound call centers or every day business phone needs. CorvisaOne offers features such as ACD, queue and skills-based routing,... Read More
 
Talkdesk Call Center logo
 
Talkdesk is a browser-based call center software solution that helps growing businesses improve customer satisfaction while simultaneously reducing customer support costs. No hardware or downloads are required and the system integrates... Read More
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Talkdesk is a browser-based call center software solution that helps growing businesses improve customer satisfaction while simultaneously reducing customer support costs. No hardware or downloads are required and the system integrates... Read More
 
CXM logo
 

CXM

CXM by Creedenz Solutions is a customer relationship management (CRM) solution for mid-market organizations. This comprehensive CRM solution suits companies in multiple industries, including technology, health care, manufacturing,... Read More
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CXM by Creedenz Solutions is a customer relationship management (CRM) solution for mid-market organizations. This comprehensive CRM solution suits companies in multiple industries, including technology, health care, manufacturing,... Read More

Call us for a free FastStart Consultation: (844) 852-3639


 
crmConnect logo
 
crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.   With... Read More
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crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.   With... Read More
 
Microsoft Dynamics 365 logo
 
Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive sales, and improve operations using mobile, enterprise-ready business apps from the cloud. The system’s... Read More
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Microsoft Dynamics 365 provides integrated solutions that allow businesses to better track leads, automate field service, drive sales, and improve operations using mobile, enterprise-ready business apps from the cloud. The system’s... Read More
 
OptifiNow logo
 
OptifiNow is a modular Sales Automation platform that streamlines the day to day activities of sales professionals. By offering the system on a modular basis, clients can adapt the solution to meet their specific needs. The system... Read More
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OptifiNow is a modular Sales Automation platform that streamlines the day to day activities of sales professionals. By offering the system on a modular basis, clients can adapt the solution to meet their specific needs. The system... Read More
 
Vocalcom Cloud Contact Center logo
 
Vocalcom is a web-based contact center software solution for managing multi-channel customer experience. The software is designed to manage customer interactions as a single conversation, regardless of whether they occur via one channel... Read More
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Vocalcom is a web-based contact center software solution for managing multi-channel customer experience. The software is designed to manage customer interactions as a single conversation, regardless of whether they occur via one channel... Read More
 
Enghouse Interactive Contact Center logo
 
Enghouse Interactive is a contact center solution designed for midsize and large companies. It offers multi-channel contact management, an operator attendant console, interactive voice response (IVR), call recording and quality assessment... Read More
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Enghouse Interactive is a contact center solution designed for midsize and large companies. It offers multi-channel contact management, an operator attendant console, interactive voice response (IVR), call recording and quality assessment... Read More

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OmniTouch Call Center logo
 
Alcatel-Lucent OmniTouch is a contact center solution for businesses of all sizes that rely primarily on voice interactions. It caters to various industries including healthcare, education, hospitality, manufacturing and retail. This... Read More
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Alcatel-Lucent OmniTouch is a contact center solution for businesses of all sizes that rely primarily on voice interactions. It caters to various industries including healthcare, education, hospitality, manufacturing and retail. This... Read More
 
Univerge Business ConneCT logo
 
Univerge Business ConneCT is a unified communication and collaboration solution that caters to various industries, including education, finance, government, healthcare, hospitality, manufacturing and retail. The software is deployed... Read More
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Univerge Business ConneCT is a unified communication and collaboration solution that caters to various industries, including education, finance, government, healthcare, hospitality, manufacturing and retail. The software is deployed... Read More
 
MiContact Call Center logo
 
Mitel MiContact Call Center is a contact center solution for businesses of all sizes. It caters to various industries, including hospitality, healthcare, government, education and service providers. The software offers Microsoft Lync-based... Read More
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Mitel MiContact Call Center is a contact center solution for businesses of all sizes. It caters to various industries, including hospitality, healthcare, government, education and service providers. The software offers Microsoft Lync-based... Read More
 
Cisco Call Center logo
 
Cisco Call Center software is designed for midsize and large companies. This software provides a combination of multichannel contact management, intelligent routing and network-to-desktop CTI (Computer Telephony Integration) capabilities... Read More
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Cisco Call Center software is designed for midsize and large companies. This software provides a combination of multichannel contact management, intelligent routing and network-to-desktop CTI (Computer Telephony Integration) capabilities... Read More
 
Huawei eSpace Contact Center logo
 
Huawei eSpace Contact Center is a Web-based contact center solution that caters to various industries such as education, finance, healthcare, government, manufacturing and energy. The solution enables sharing of resources, which enables... Read More
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Huawei eSpace Contact Center is a Web-based contact center solution that caters to various industries such as education, finance, healthcare, government, manufacturing and energy. The solution enables sharing of resources, which enables... Read More

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Genesys Contact Centre logo
 
Genesys Contact Centre is an omni-channel contact centre solution designed for midsize and large companies. It offers multi-channel contact management, automatic call distribution (ACD), interactive voice response (IVR) and computer... Read More
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Genesys Contact Centre is an omni-channel contact centre solution designed for midsize and large companies. It offers multi-channel contact management, automatic call distribution (ACD), interactive voice response (IVR) and computer... Read More
 
UniVoIP logo
 
OfficeConnect by UniVoip is a cloud based phone system that delivers many features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial, and call recording. The platform is targeted towards medium... Read More
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OfficeConnect by UniVoip is a cloud based phone system that delivers many features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial, and call recording. The platform is targeted towards medium... Read More
 
Cincom Synchrony logo
 
Cincom Synchrony is a contact center management solution designed for small and midsize companies that offers multi-channel interaction management, automated dialer, unified agent desktop and performance monitoring within a suite. Available... Read More
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Cincom Synchrony is a contact center management solution designed for small and midsize companies that offers multi-channel interaction management, automated dialer, unified agent desktop and performance monitoring within a suite. Available... Read More
 
Ringio logo
 
Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking. The system can integrate with... Read More
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Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking. The system can integrate with... Read More
 
TrackMyLeads logo
 
TrackMyLeads is a web-based call tracking and intake management solution. The system helps track the cost per lead (CPL) or the client acquisition cost (CAC) to help companies manage and evaluate their sales pipeline. Users of the... Read More
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TrackMyLeads is a web-based call tracking and intake management solution. The system helps track the cost per lead (CPL) or the client acquisition cost (CAC) to help companies manage and evaluate their sales pipeline. Users of the... Read More

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Clarity Connect logo
 
Clarity Connect is a call center software solution suitable for any number of concurrent users and for organizations across a variety of industries. Clarity Connect is a contact center native to Skype for Business. It helps users... Read More
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Clarity Connect is a call center software solution suitable for any number of concurrent users and for organizations across a variety of industries. Clarity Connect is a contact center native to Skype for Business. It helps users... Read More
 
Dialer360 logo
 
Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British and American... Read More
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Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British and American... Read More
 
Humach Interaction Engine logo
 
Humach, founded on the idea of merging the best of humans and machines, is a cloud-based call center solution that integrates with businesses. The Humach Interaction Engine requires no hardware installation, no per-port license limits,... Read More
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Humach, founded on the idea of merging the best of humans and machines, is a cloud-based call center solution that integrates with businesses. The Humach Interaction Engine requires no hardware installation, no per-port license limits,... Read More
 
FieldWorkMobility logo
 
FieldWorkMobility is a cloud-based mobile field sales solution that aids users with customer outreach and serves as a mobile customer relationship management (CRM) suite. The platform is suitable for sales team of any size and businesses... Read More
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FieldWorkMobility is a cloud-based mobile field sales solution that aids users with customer outreach and serves as a mobile customer relationship management (CRM) suite. The platform is suitable for sales team of any size and businesses... Read More
 
Aceyus Call Center logo
 
Aceyus is a call center intelligence software suite that provides real-time reporting and analytics for midsize and enterprise level contact centers in any industry. It is available for either on-premise or cloud-based deployment. Reporting... Read More
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Aceyus is a call center intelligence software suite that provides real-time reporting and analytics for midsize and enterprise level contact centers in any industry. It is available for either on-premise or cloud-based deployment. Reporting... Read More

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Advisor logo
 
Advisor is a help desk solution designed for midsize and large enterprise businesses. It can help with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. Advisor... Read More
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Advisor is a help desk solution designed for midsize and large enterprise businesses. It can help with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. Advisor... Read More
 
PhoneBurner logo
 
PhoneBurner is outbound Call Center software that allows users to log in from any computer and make calls from any phone, using imported or admin-provided lead lists. The system offers functionalities that include power dialing, lead... Read More
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PhoneBurner is outbound Call Center software that allows users to log in from any computer and make calls from any phone, using imported or admin-provided lead lists. The system offers functionalities that include power dialing, lead... Read More
 
Voxco IVR logo
 
Voxco IVR is a cloud-based interactive voice response (IVR) messaging and survey solution. It allows users to design self-completion surveys and send automated voice messages to a broad audience. Voxco IVR’s survey module sends... Read More
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Voxco IVR is a cloud-based interactive voice response (IVR) messaging and survey solution. It allows users to design self-completion surveys and send automated voice messages to a broad audience. Voxco IVR’s survey module sends... Read More
 
VoiceGuide IVR logo
 
VoiceGuide IVR by Katalina Technologies offers creation tools for inbound and outbound interactive voice response (IVR). The solution offers on-premise or cloud deployment and an open-source architecture for integration with other... Read More
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VoiceGuide IVR by Katalina Technologies offers creation tools for inbound and outbound interactive voice response (IVR). The solution offers on-premise or cloud deployment and an open-source architecture for integration with other... Read More
 
Clicktools logo
 
Clicktools is a cloud-based customer feedback management solution that helps businesses capture, curate and analyze customer feedback. The software is best suited for users in technology, finance, manufacturing, pharmaceutical, communications... Read More
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Clicktools is a cloud-based customer feedback management solution that helps businesses capture, curate and analyze customer feedback. The software is best suited for users in technology, finance, manufacturing, pharmaceutical, communications... Read More

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Ameyo logo
 
Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. Ameyo... Read More
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Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options. Ameyo... Read More
 
Plum logo
 
Plum is a cloud-based interactive voice response (IVR) solution that helps with automating customer interactions and business processes. Plum provides its users with IVR capabilities, call routing, messaging, feedback collection,... Read More
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Plum is a cloud-based interactive voice response (IVR) solution that helps with automating customer interactions and business processes. Plum provides its users with IVR capabilities, call routing, messaging, feedback collection,... Read More
 
Kixie PowerCall logo
 
Kixie PowerCall is an interactive voice response (IVR) solution that helps users automate their sales processes. It can be deployed both on-premise and in the cloud. Kixie PowerCall offers users one-click dialing, call recording,... Read More
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Kixie PowerCall is an interactive voice response (IVR) solution that helps users automate their sales processes. It can be deployed both on-premise and in the cloud. Kixie PowerCall offers users one-click dialing, call recording,... Read More
 
Metaphor IVR+ logo
 
Metaphor IVR+ is a cloud-based interactive voice response (IVR) solution that helps users automate their customer service process. The software integrates with communicat