Cadebill is an integrated suite that helps users manage all telecommunications operations within a company. The software is available both as a hosted solution and a licensed solution. The software provides a convergent billing solution for telecommunication products and services like 3G, landline and internet service providers (ISPs). The software facilitates the setup of new products and services for a company's customers.
Cadebill provides an integrated customer relationship management (CRM) solution that stores customer details, past purchases and recent interactions with the company. The CRM solution uses data from the billing system to provide a customized solution to customers. Details such as product catalog, rates, contracts and historical data are used by the CRM solution to come up with new marketing and sales campaigns.
The software provides a cloud-based portal through which customers can submit a ticket for changes in service or addition of new packages. The software features open APIs to facilitate integrations with external systems and third party softwares.