OfficeConnect by UniVoip is a cloud based phone system that delivers many features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial, and call recording. The platform is targeted towards medium to large-sized businesses and works with companies across many aspects of the business spectrum.
OfficeConnect also offers a Private Branch eXchange System or (PBX), and has Automatic Call Distribution (ACD). The system comes equipped with SIP Trunking, Workforce Scheduling, and Computer Telephony Integration (CTI).
UniVoip offers consultative customer support and an unconditional lifetime warranty on hardware. The OfficeConnect system is scalable and can grow with multi-site companies. The account can be monitored in real time with the Online Administration feature and users can take advantage of the Mobile Twinning function by having all calls made to their extension ring externally on a phone of their choice, be it their cell phone or another external phone.