Rigio is a web-based call center software that features a CRM dialer, call routing, analytics, and more. It’s used by sales teams in many industries such as healthcare, media, non-profit, and banking.
The system can integrate with SalesForce.com, Zoho CRM, and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage, and customer tier. It provides click-to-call capability directly from the CRM system, and also automatically logs and records calls.
Ringio can be used with a wide range of devices including Macs, PCs, iOS devices, Androids, softphones like Skype, and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails, and make calls from their business number.
New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides, and more.
Andrew from Ontario Inc.
Employees number: 11-50 employees
We switched our business to Ringio and have been disappointed. They advertise that they integrate to highrise CRM but it seldom works or recognizes calls. Phone works when it wants and has many issues. I wish we have never switched to this company. We even purchased our IP phones from them to avoid having issues and it is still VERY BUGGY. AVOID THIS ISH WE COULD HAVE.
DO NOT use Ringio look for something better....PS as I write this its the 5 time (in 9 days) that I cannot use our work phones.